Cigna Insurance
Cigna Insurance is the UK subsidiary of The Cigna Group providing international health insurance to European corporations, IGO/NGO and government bodies, and globally mobile individuals, underwritten via a Guernsey-regulated entity and distributed across the UK, Europe, and the Middle East.
- Company typePublic
- Founded1983
- HeadquartersPlymouth, United Kingdom
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Cigna Insurance does
Cigna Insurance, legally Cigna European Services (UK) Limited (companies house number 00199739), is the UK operating subsidiary of The Cigna Group (NYSE: CI) focused on international health insurance and managed employee healthcare benefits. It has operated in the UK since 1983 and serves European corporations with internationally recruited employees, International Governmental and Non-Governmental Organisations, governments, and globally mobile individuals (working professionals, retirees, students). Core products include individual and family international health plans, employer-sponsored health plans (the UK Employer Health medical book was closed in December 2023), and specialised IGO/NGO and government health plans, underwritten by Cigna Global Insurance Company Limited in Guernsey and distributed in part through Cigna Insurance Management Services (DIFC) Limited in Dubai.
Underlying technology is light: a Cigna Wellbeing App for members, web-based quote generation and member login portals (separate logins for Individuals & Families, Employers, and IGO/NGO & Government members), and Cigna Secure Email for UK hospital provider communications. The primary digital differentiators described are ease-of-use and security architecture rather than proprietary AI, analytics, or platform IP. GDPR compliance is explicitly maintained.
The business model is recurring subscription-based health insurance, billed annually, with quote-based (non-publicly listed) pricing tailored to customer needs and budget. GTM is hybrid: dedicated direct sales and account managers handle enterprise, IGO/NGO, and government clients, while individuals and families self-serve via online quote flows. Marketing relies on content (Health Blog, Country Guides), SEO, and the Wellbeing App for member engagement post-sale. Following a September 2022 strategic review, the entity exited UK Employer Health medical (closed December 2023) and divested its UK Dental book to Unum Dental in July 2023, refocusing on the international health franchise. No financials, headcount trend data beyond 47 employees, funding events, or named enterprise logos were disclosed in the input.
Cigna Insurance firmographics
Firmographics- Name
- Cigna Insurance
- Legal name
- Cigna European Services (UK) Limited
- Website
- https://cignainsurance.co.uk
- Company type
- Public
- Founded year
- 1983
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Cigna Insurance is the UK subsidiary of The Cigna Group providing international health insurance to European corporations, IGO/NGO and government bodies, and globally mobile individuals, underwritten via a Guernsey-regulated entity and distributed across the UK, Europe, and the Middle East.
- Ownership category
- akta.pro rank
Cigna Insurance industry classification
Industry- Product category
- International Health Insurance
- NAICS
- Direct Health and Medical Insurance Carriers (524114), Insurance Carriers (5241), Direct Life, Health, and Medical Insurance Carriers (52411)
- SIC
- Insurance Carriers, Nec (6399), Insurance Agents, Brokers & Service (6411)
- akta.pro primary industry
- International/Expatriate Individual Health Insurance (FSAIAEAH)
- akta.pro secondary industry
- International / Expatriate Group Health Plans (FSAIAFAJ)
Keywords
Where Cigna Insurance is headquartered
LocationHeadquarters
- HQ city
- Plymouth
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Cigna Insurance business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others
Revenue model
- International Health Insurance: Health insurance products for internationally recruited employees, globally mobile individuals, and expats. Plans are tailored to customer needs and budget with coverage across the UK and globally.
- Employee Healthcare Benefits: Managed employee healthcare benefits and services including medical insurance, dental plans, and well-being programmes for corporate clients.
- IGO/NGO & Government Health Plans: Specialized health insurance programs designed for International Governmental Organisations, Non-Governmental Organisations, and government bodies.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Customized health insurance plans |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
Cigna Insurance product offering
Product offeringCore offering
Cigna Insurance (operating as Cigna Healthcare in the UK) sells international health insurance plans and managed employee healthcare benefits for European corporations, International Organisations (IGO & NGO), governments, and globally mobile individuals (expats, working professionals, retirees, and students). Core offerings include Individual & Family Health Plans, Employers Health Plans, and IGO/NGO & Government Health Plans, complemented by the Cigna Wellbeing App and a UK hospital provider network. Policies are underwritten by Cigna Global Insurance Company Limited in Guernsey, while services are administered by Cigna European Services (UK) Limited.
Product overview
Cigna Healthcare operates as a global health service company serving over 180 million customers worldwide, offering international health insurance through a portfolio of distinct products. The core offerings include Individual & Family Health Plans for expats and professionals, Employers Health Plans for corporate employee benefits (though UK Employer Health medical products were discontinued in December 2023), and specialized IGO/NGO & Government Health Plans. Supporting services include UK Hospital Provider fee schedules and secure email communications, along with the Cigna Wellbeing App for member wellness management. The UK dental business was divested to Unum Dental in July 2023. The company has over 60 years of experience designing, implementing, and managing international group health insurance and employee benefits programs.
Differentiator
Problem solved
Functional benefit
Products and services
- Cigna Healthcare International Health Insurance for Individuals & Families International health insurance plans tailored to the needs and budgets of working professionals, retirees, students, and their families, providing access to medical facilities in the UK and globally. Purchased via online quote generation and plan selection on cignaglobal.com.
- Employers Health Plans Managed employee healthcare benefits and services for corporations, historically including medical insurance, dental plans (UK dental divested to Unum Dental in July 2023), and well-being programmes. Note: the UK Employer Health medical book was closed in December 2023; the company now focuses on UK International business and globally mobile employer segments.
- IGO/NGO & Government Health Plans Specialised health insurance programs designed for International Organisations (IGO & NGO) and government bodies serving globally mobile individuals, with dedicated member and employer portals on cignahealthbenefits.com and dedicated account management.
- Cigna Wellbeing App Mobile application for Cigna Healthcare plan members to access health services, benefits, and wellness tracking and management tools.
- UK Hospital Provider Services Operational services and resources for UK hospital providers participating in the Cigna network, including the Cigna Fee Schedule, important information pages, and the Cigna Secure Email communication portal for handling member claims and pre-authorisations.
Companies that use Cigna Insurance
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles4 records
Cigna Insurance technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Cigna Insurance partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Unum DentalminorIn July 2023, Cigna divested its UK Dental products to Unum Dental following a strategic business review. This divestment aligned with Cigna's strategy to deepen its focus on global healthcare and health services, including the UK international business. This is not a partnership but a product divestment transaction.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
Cigna Insurance competitors and assessment
Company assessmentDirect peers
- Now Health International: Now Health International is a dedicated IPMI provider serving individuals, families, and SMEs with cross-border health plans. It directly competes with Cigna Insurance on quote-based online distribution and expat/family plan design.
- Bupa Global: Bupa Global is the international private medical insurance arm of Bupa, offering IPMI to globally mobile individuals, families, and corporate clients. It directly competes with Cigna Insurance in the same international health insurance category across the UK and globally, with overlapping product structures and target customers.
- Allianz Care: Allianz Care is the international health brand of Allianz Partners, providing IPMI to individuals, families, and multinational employers worldwide. It competes directly with Cigna across the same globally mobile customer segments and product categories.
- GeoBlue: GeoBlue provides international travel and expatriate health insurance plans, including coverage for globally mobile individuals and corporate assignees. It directly competes with Cigna Insurance in the IPMI and expat health segment.
- Aetna International: Aetna International, part of CVS Health, provides international health insurance and expatriate benefits to individuals and corporate clients globally. It is a direct competitor to Cigna's international health book with similar product offerings and enterprise distribution.
- AXA Global Healthcare: AXA Global Healthcare provides international health insurance for individuals, families, and corporate clients, including expatriates and globally mobile employees. It directly competes with Cigna in the UK IPMI market with comparable product tiers and distribution models.
Emerging players
- William Russell: William Russell is a specialist international health insurer serving individuals, families, and corporate clients globally. As a focused IPMI player, it directly competes with Cigna Insurance on expatriate and globally mobile individual plans, though with smaller scale.
Regional players
- Aviva Health: Aviva is a major UK insurance group offering health insurance alongside life, general, and savings products. It serves UK employers and individuals in the domestic health insurance market that Cigna exited, making it a regional comparison for UK health coverage capability.
Broad incumbents
- UnitedHealth Group / UnitedHealthcare Global: UnitedHealth Group is the largest US health insurer with a global division serving multinational employers and expatriates. It competes with Cigna in the broader international health market but operates a much wider portfolio spanning US health, pharmacy, and analytics.
- Bupa UK: Bupa UK is the domestic UK health insurance arm of Bupa, offering PMI to UK employers and individuals. While Cigna has wound down its UK domestic employer medical business, Bupa remains a benchmark competitor and historical market leader in the UK health insurance space Cigna exited.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Cigna Insurance social profiles
Digital presenceCigna Insurance compliance and trust
Trust signalCompliance1 record
Cigna Insurance financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cigna Insurance leadership team
Management profileNumber of profiles
Profiles1 record
Cigna Insurance subsidiaries and ownership
Company hierarchySubsidiaries3 records
Cigna Insurance funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cigna Insurance M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cigna Insurance
What does Cigna Insurance do?
Cigna Insurance (operating as Cigna Healthcare in the UK) sells international health insurance plans and managed employee healthcare benefits for European corporations, International Organisations (IGO & NGO), governments, and globally mobile individuals (expats, working professionals, retirees, and students). Core offerings include Individual & Family Health Plans, Employers Health Plans, and IGO/NGO & Government Health Plans, complemented by the Cigna Wellbeing App and a UK hospital provider network. Policies are underwritten by Cigna Global Insurance Company Limited in Guernsey, while services are administered by Cigna European Services (UK) Limited.
Is Cigna Insurance a public or private company?
Cigna Insurance is a public company. It is classified as public and is currently operating.
When was Cigna Insurance founded?
Cigna Insurance was founded in 1983. It employs 11 to 50 people.
Where is Cigna Insurance based?
Cigna Insurance is headquartered in Plymouth, United Kingdom, in the Europe region.
How does Cigna Insurance make money?
Three revenue lines are on record. International Health Insurance is the primary driver. The others are employee Healthcare Benefits and IGO/NGO & Government Health Plans.
Who are Cigna Insurance's main competitors?
Direct peers on record are Now Health International, Bupa Global, Allianz Care, GeoBlue, Aetna International and AXA Global Healthcare. William Russell is listed as an emerging player. Aviva Health is listed as a regional player. Broad incumbents are UnitedHealth Group / UnitedHealthcare Global and Bupa UK.
Does Cigna Insurance have an API?
No public API is recorded for Cigna Insurance.
What industry is Cigna Insurance in?
Cigna Insurance's product category is International Health Insurance. Its primary akta.pro industry code is FSAIAEAH, International/Expatriate Individual Health Insurance, with a secondary code of FSAIAFAJ, International / Expatriate Group Health Plans. Its NAICS code is 524114 and its SIC code is 6399.