CINOR

What CINOR does

CINOR (Communauté d'Agglomération du Nord de La Réunion) is a French public intercommunal authority (Établissement public de coopération intercommunale) that coordinates public services across the three northern communes of Réunion Island — Saint-Denis, Sainte-Marie, and Sainte-Suzanne — serving a population of approximately 207,400 residents across 28,992 hectares. It is the largest urban agglomeration community in Réunion and the French Overseas Territories. Its core functional scope spans waste management (via the SYDNE syndicate and a network of déchetteries including the recently inaugurated Camélias site), public transportation (via the CITALIS network and transport card system), water and sanitation, economic development, cultural and sports programming (via Le Kub and the médiathèques public library network), and cemetery services (Cimetière de Bois-Rouge). The authority is also developing new mobility infrastructure, including the Téléphérique Urbain Payanké urban cable car project connecting Bellepierre to La Montagne.

The technical backbone consists of a multi-channel citizen services platform. The Mes Démarches portal (mesdemarches.cinor.org) is the digital front door for administrative procedures including waste bin requests, transport cards, waste collection calendars, social housing applications, and tax declarations. The marches.cinor.fr procurement portal, powered by LOCAL TRUST MPE, enables electronic public tendering for suppliers. A separate lecturepublique.cinor.org library portal handles catalog and lending services. The platform is co-financed by the European Union under the FEDER program. Marketing reach is delivered through the cinor.re corporate site, social media, and a dedicated SBA/SPASER policy portal at sba.cinor.re.

CINOR operates as a public territorial authority rather than a commercial entity. Its revenue streams are local taxes and levies (property tax, community contributions from the three communes), public service fees (waste collection, transport, cemetery, cultural services), and European funding (FEDER). Its ownership is governmental: an elected Community Council composed of representatives from the three member communes. No venture capital, private equity, or external shareholders are involved. The 28 employees listed represent administrative headcount; operational delivery is supplemented by partner operators and concession holders such as CITALIS and SYDNE. Governance was reset on April 8, 2026 with a new Community Council mandate, and the authority is executing a Plan de Mandat 2030 strategic roadmap.

Name

CINOR

Legal name

Communauté d'Agglomération du Nord de La Réunion

Website

https://cinor.fr

Company type

Private

Operating status

Operating

Short description

CINOR is the largest French intercommunality in Réunion and the French Overseas Territories, coordinating public services — waste, transport, water, culture, and economic development — for 207,400 residents across Saint-Denis, Sainte-Marie, and Sainte-Suzanne through a multi-channel digital and physical citizen services platform.

Ownership category

akta.pro rank

Headquarters

HQ city

Sainte-Clotilde (Saint-Denis)

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Local Taxes and Levies: Public funding through local taxes, property taxes, and various community levies from the three communes
2. Public Service Fees: Fees for services including waste collection, transport cards, burial services at intercommunal cemetery, and mediathèques
3. European Funding (FEDER): European Regional Development Fund financing for infrastructure and development projects on the territory

Go-to-market motion1 record

Distribution channels5 records

Marketing channels3 records

Core offering

CINOR is a French public intercommunality (Communauté d'Agglomération du Nord de La Réunion) that delivers coordinated municipal services across three communes (Saint-Denis, Sainte-Marie, Sainte-Suzanne) in northern Réunion. It provides waste collection and treatment, public transportation via CITALIS, water and sanitation, cultural programming through médiathèques and Le Kub, public cemetery services, and e-government administrative procedures for over 207,400 residents, financed through local taxes and European (FEDER) funding.

Product overview

CINOR operates a multi-channel citizen services platform serving the intercommunal community of Northern Réunion (Saint-Denis, Sainte-Marie, Sainte-Suzanne). The core digital offering consists of the Mes Démarches citizen portal for online administrative procedures, combined with the LOCAL TRUST MPE-powered public procurement portal for electronic tender management. Supporting services include transport card management, waste collection scheduling, library services, cultural event calendars, and social housing applications. The platform is co-financed by the European Union and provides e-government services to approximately 207,400 residents.

Differentiator

Problem solved

Functional benefit

Brands

• CITALIS: Public transportation services operated by CINOR for the intercommunal territory
• Le Kub
• SYDNE
• Mapérine Port Intercommunal

Products and services

• Portail Citoyen Mes Démarches (Citizen Portal) Online citizen services portal enabling residents of Saint-Denis, Sainte-Marie, and Sainte-Suzanne to submit administrative requests, track applications, and access intercommunal municipal services digitally.
• Portail des Marchés Publics (Public Procurement Portal) Electronic public procurement platform (powered by LOCAL TRUST MPE) enabling suppliers and service providers to search tenders, download consultation documents, submit electronic bids, and track procurement procedures with CINOR.
• Transport Cards (Cartes de Transport) Digital transport card service allowing residents to request and manage their public transportation cards for the CITALIS bus network serving the northern Réunion territory.
• Waste Collection Calendar Service Municipal waste collection scheduling and calendar service enabling residents to download household waste pick-up schedules across the three CINOR communes.
• Cultural and Sports Agenda Events calendar listing cultural activities, sports events, and community gatherings operated or sponsored by CINOR across the northern Réunion territory.
• Médiathèques (Public Library) Services Intercommunal public library services including catalog access, media lending, and reading programming delivered through the lecturepublique.cinor.org portal and physical branches.
• Social Housing Request Service Online portal guiding residents through the submission of social housing applications via the national demande-logement-social.gouv.fr platform.

Quantifiable outcome

• Service coverage for over 207,000 inhabitants across 28,992 hectares

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• CITALIScoreOthersCITALIS is the public transport operator for the CINOR territory, providing bus services and transport cards to residents. The transport network is referenced on CINOR's services.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Regional players

• TCO - Territoire de la Côte Ouest: Another communauté d'agglomération on Réunion Island serving the western coast. Direct regional peer with the same mandate of coordinating intercommunal public services across multiple communes in a French overseas territory.
• CASUD - Communauté d'Agglomération du Sud: Intercommunality serving the southern part of Réunion Island. Comparable in structure, mandate, and service portfolio (waste, transport, cultural facilities, economic development) to CINOR.
• CIVIS - Communauté Intercommunale des Villes Solidaires: Intercommunality in southern Réunion grouping multiple communes. Similar structure to CINOR with mandate for intercommunal services coordination including transport, waste, and economic development.

Direct peers

• Bordeaux Métropole: Large French métropole (intercommunality) serving 28 communes around Bordeaux. Direct peer in intercommunal governance structure, public service coordination mandate, and digital citizen services delivery.
• Métropole de Lyon: Major French métropole with statutory authority over transport, waste, urban planning, and economic development. Comparable intercommunal structure and comprehensive service mandate to CINOR.
• Nantes Métropole: French métropole coordinating public services including transport, waste management, and urban development. Similar governance and service portfolio structure to CINOR.
• Toulouse Métropole: Large French métropole coordinating public services across 37 communes. Comparable in intercommunal governance model and breadth of services including transport, waste, and cultural facilities.
• Montpellier Méditerranée Métropole: French métropole with intercommunal mandate over transport, waste management, water, sanitation, and economic development. Direct comparable in structure and service scope.
• Strasbourg Eurométropole: Cross-border French métropole providing intercommunal coordination of public services. Comparable in mandate, governance structure, and digital citizen services delivery model.
• Toulon Provence Méditerranée: French méditerranée métropole coordinating public services across 12 communes. Similar coastal/overseas-territory positioning and service portfolio including transport, waste, and cultural facilities.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CINOR