Centre intégré de santé et de services sociaux de la Côte-Nord

What Centre intégré de santé et de services sociaux de la Côte-Nord does

Centre intégré de santé et de services sociaux de la Côte-Nord, operating as Santé Québec Côte-Nord since April 2024, is a public integrated health and social services institution headquartered at 835 boulevard Jolliet, Baie-Comeau, Quebec. It was established in 2015 under Quebec's health system reform and operates under the governance of the Ministère de la Santé et des Services sociaux (MSSS). The organization holds the exclusive statutory mandate to deliver integrated health and social services across the Côte-Nord region, serving a population of 89,665 residents spread across approximately 236,000 km² in seven territorial zones: Haute-Côte-Nord, Manicouagan, Port-Cartier, Sept-Îles, Minganie, Basse-Côte-Nord, and Caniapiscau. It employs 568 staff and runs a network of hospitals, CLSCs (local community service centres), long-term care facilities, dental clinics, youth services (Aire Ouverte), home support services, and public health programs.

The service portfolio spans hospitalization and surgery, emergency care, mental health, addiction treatment, family and youth protection (DPJ), senior care, palliative and end-of-life care, rehabilitation, vaccination, screening, and preventive public health. The Info-Santé/Info-Social 811 line functions as a 24/7 telephone gateway, staffed by nurses and psychosocial intervention professionals, connecting residents to services. The underlying technology stack is conventional for a public-sector institution: a TYPO3 CMS-hosted public-facing website (cisss-cotenord.gouv.qc.ca), Google Analytics for traffic measurement, and the 811 telephone platform. No proprietary software products, AI systems, or commercial technology offerings are disclosed.

The organization is financed entirely through provincial government appropriations via the MSSS; no commercial pricing model applies. Revenue is not publicly disclosed, and the institution has no shareholders, venture capital, or conventional investors. The business model is therefore a public-sector cost-recovery model within a fixed budget envelope, with capital and operating expenditures determined by Quebec's health planning cycle. Five affiliated nonprofit foundations (Fondation du Centre de santé des Nord-Côtiers, Fondation de la santé et des services sociaux de Manicouagan, Fondation régionale Hôpital Sept-Îles, Fondation du Centre de santé de la Minganie, and Fondation Docteur Camille-Marcoux) provide supplementary fundraising support but are not revenue-generating subsidiaries.

Name

Centre intégré de santé et de services sociaux de la Côte-Nord

Legal name

Centre intégré de santé et de services sociaux de la Côte-Nord

Website

https://cisss-cotenord.gouv.qc.ca

Company type

Public

Founded year

2015

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Santé Québec Côte-Nord is a public integrated health and social services institution serving 89,665 residents across seven territories in Quebec's Côte-Nord region (236,000 km²), operating hospitals, CLSCs, long-term care, youth services, and public health programs under MSSS governance with 568 employees.

Ownership category

akta.pro rank

Product category

Public Healthcare Services

NAICS

Health Care and Social Assistance (62), Ambulatory Health Care Services (621), Nursing Care Facilities (Skilled Nursing Facilities) (62311)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

Keywords

• Public health services
• Integrated healthcare network
• Social services delivery
• Hospital and emergency care
• Mental health services

Headquarters

HQ city

Baie-Comeau

HQ country

Canada

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Distribution channels4 records

Marketing channels6 records

Core offering

The Centre intégré de santé et de services sociaux de la Côte-Nord (CISSS de la Côte-Nord), operating under the brand Santé Québec Côte-Nord, is a public integrated healthcare and social services network serving the Côte-Nord region of Quebec. It delivers hospital care, emergency services, surgery, mental health and addiction treatment, youth protection (DPJ), senior care and home support, palliative care, rehabilitation, public health programs, vaccination, and screening across seven territorial zones (Haute-Côte-Nord, Manicouagan, Port-Cartier, Sept-Îles, Minganie, Basse-Côte-Nord, Caniapiscau) covering approximately 236,000 km² and a population of 89,665 residents.

Product overview

Santé Québec Côte-Nord is a regional integrated health and social services center (CISSS) serving the North Shore of Quebec. The organization's primary digital offering is its public-facing website portal, which aggregates information about its comprehensive healthcare and social services network. The portfolio includes: emergency and urgent care services; primary care access points and medical clinics; mental health and addiction services; cancer care; home support and housing services; youth and family services; palliative and end-of-life care; dental clinics; telehealth services; and public health programs including vaccination, screening, and health promotion. The website serves as an information hub connecting residents to services across multiple territories (Haute-Côte-Nord, Manicouagan, Port-Cartier, Sept-Îles, Minganie, Basse-Côte-Nord, and Caniapiscau).

Differentiator

Problem solved

Functional benefit

Products and services

• Hospitalization and Surgery
• Emergency and Pre-Hospital Services (Urgence)
• Info-Santé / Info-Social 811 Service
• Mental Health and Addiction Services (Santé mentale, Dépendance)
• Youth Protection and Family Services (DPJ, Famille-Enfance-Jeunesse)
• Senior Care and Home Support Services (Soutien à domicile, Hébergement)
• Public Health Programs (Santé publique)
• Medical Clinics and First-Line Access (Cliniques médicales, Guichet d'accès)
• Rehabilitation Services (Audiologie, Orthophonie, Ergothérapie, Physiothérapie)
• Cancer Care and Téléhealth (Cancer, Télésanté)
• Aire Ouverte Youth Services
• Public Dental Clinic (Minganie)

Quantifiable outcome

• Services provided to 89,665 residents across Côte-Nord region

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Five partnerships are on record, tiered minor.

• Fondation du Centre de santé des Nord-CôtiersminorOthersHealthcare foundation supporting health services in the Nord-Côtiers region. Part of the organization's foundations network supporting healthcare delivery.
• Fondation de la santé et des services sociaux de ManicouaganminorOthersHealthcare foundation supporting health and social services in the Manicouagan territory. Contributes to funding and supporting local healthcare initiatives.
• Fondation régionale Hôpital Sept-ÎlesminorOthersRegional foundation supporting the Hôpital de Sept-Îles and healthcare services in the Sept-Rivières territory.
• Fondation du Centre de santé de la MinganieminorOthersFoundation supporting healthcare services in the Minganie region, including the new dental clinic inaugurated July 2026.
• Fondation Docteur Camille-MarcouxminorOthersNamed healthcare foundation supporting regional health services. Part of the organization's supporting foundation network.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Centre intégré de santé et de services sociaux de la Gaspésie: Quebec CISSS with an even smaller, more geographically dispersed population than Côte-Nord. Highly comparable as a peer in scale challenges, rural service delivery, and dependence on MSSS funding for remote-territory operations.
• Centre intégré de santé et de services sociaux de Chaudière-Appalaches: Regional Quebec CISSS that shares the same legal mandate, MSSS oversight, and integrated health/social services portfolio (acute care, CLSCs, CHSLDs, DPJ, public health). Comparable in population scale and breadth of services delivered under the same Santé Québec framework.
• Centre intégré universitaire de santé et de services sociaux du Saguenay–Lac-Saint-Jean: Quebec CIUSSS serving a similarly rural, dispersed region with the same integrated health and social services mandate under MSSS. Operates hospitals, CLSCs, long-term care, and public health functions across multiple sub-territories—directly comparable operating model, funding structure, and service scope to CISSS de la Côte-Nord.
• Centre intégré universitaire de santé et de services sociaux de la Capitale-Nationale: Larger Quebec CIUSSS (CIUSSS variant includes academic/teaching mandate) operating the same integrated health and social services model across urban and rural sub-territories. Useful peer for benchmarking service breadth, governance, and digital maturity.
• Centre intégré de santé et de services sociaux du Bas-Saint-Laurent: Another Quebec CISSS with an analogous integrated mandate covering a low-density rural region with a comparable mix of hospital, residential, mental health, and youth protection services. Same governance framework, public funding model, and provincial reporting requirements make it the closest structural twin.

Broad incumbents

• Vancouver Coastal Health: One of British Columbia's five regional health authorities, responsible for integrated hospital, community, residential, and public health services across a geographically diverse territory including remote coastal communities. Comparable in integrating urban-rural service delivery under a single publicly funded authority.
• Alberta Health Services: Single provincial health authority delivering acute, continuing, mental health, and community services across Alberta. Operates at vastly larger scale than CISSS de la Côte-Nord but shares the unified, government-run integrated delivery model, making it a useful benchmark for provincial consolidation outcomes.
• Nova Scotia Health Authority: Provincial health system operator delivering acute, mental health, addiction, and continuing care across Nova Scotia. Comparable as a publicly funded, government-governed integrated delivery organization serving a relatively small population dispersed across wide geography.
• Santé Québec (Provincial Health Authority): New provincial umbrella authority created by Quebec's 2023 reform to consolidate governance of all CISSS/CIUSSS institutions including CISSS de la Côte-Nord. Acts as the parent governance and funding channel, making it the most relevant incumbent for understanding funding trajectory and system-wide mandates.

Regional players

• Health PEI: Crown corporation operating the full continuum of hospital, long-term care, mental health, and public health services for the entire province of Prince Edward Island. Highly relevant for benchmarking scale, population coverage model, and integrated public delivery economics.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeopen.spotify.com/show/71ErMjWCd0JhroIETEA6mg?si=416af446f7534ba5
• LinkedInlinkedin.com/company/cisss-cotenord

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Centre intégré de santé et de services sociaux de la Côte-Nord