Citizens Advice West Oxfordshire

What Citizens Advice West Oxfordshire does

Citizens Advice West Oxfordshire is a small United Kingdom non-profit organization operating as a local branch within the national Citizens Advice network. Headquartered in Witney, Oxfordshire, the charity employs 13 staff and is accessible via its website at citizensadvicewestoxon.org. Its core function is the delivery of free, independent, and confidential advice to residents of the West Oxfordshire district on issues including benefits, debt, housing, employment, and consumer rights. The organization operates as part of the broader Citizens Advice network, which is the largest independent advice provider in the UK and lends its brand, quality standards, and infrastructure to affiliated local offices.

The organization's business model is consistent with the UK non-profit advice sector: services are provided free of charge to end users, with no disclosed pricing, subscription, or fee structure. Operating costs are funded through a combination of local authority grants, national Citizens Advice funding, charitable trusts, and statutory funding streams — the input does not disclose the specific mix. The 13-person headcount indicates a small, locally focused operation delivering advice through face-to-face, telephone, and online channels to individual residents rather than enterprise or commercial clients. The input does not describe any proprietary technology platforms, products beyond the advisory service itself, partnerships, or technology integrations; the documented technology footprint is limited to the public-facing website. No management team, financials, awards, or strategic disclosures are present in the available data, and the organization's growth trajectory, technology posture, and expansion plans are not characterized in the input.

Name

Citizens Advice West Oxfordshire

Legal name

Situs888

Website

https://citizensadvicewestoxon.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Citizens Advice West Oxfordshire is a UK non-profit advisory service based in Witney, Oxfordshire, employing 13 staff to deliver free, independent advice to local residents on benefits, debt, housing, employment, and consumer issues as part of the national Citizens Advice network.

Ownership category

akta.pro rank

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

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Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Citizens Advice West Oxfordshire is a local non-profit advisory bureau that provides free, independent, and confidential advice to residents of West Oxfordshire on matters such as benefits, debt, housing, employment, family law, and consumer rights. It operates as part of the wider Citizens Advice network, delivering face-to-face, telephone, and online guidance to individuals in the local community.

Differentiator

Problem solved

Functional benefit

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and major.

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Scale indicators3 records

Direct peers

• Age UK: UK charity network supporting older people with advice on benefits, pensions, housing, and social care. Comparable because a large share of Citizens Advice West Oxfordshire's client base is likely to be older residents seeking benefits and pensions guidance, and Age UK is a substitute advice provider for that cohort.
• Christians Against Poverty: UK charity providing free debt advice, money coaching, and poverty-relief services, often delivered through local partner churches. Comparable because it offers the same debt-advice and budgeting-support services as a local Citizens Advice bureau and operates in similar geographies.
• Shelter: Major UK charity providing free housing advice, legal support, and homelessness services. Comparable because housing is one of the principal advice categories delivered by local Citizens Advice bureaux, and Shelter competes for the same housing-advice funding and referral channels.
• Mind: UK mental health charity providing information, advice, and advocacy services. Comparable because Citizens Advice bureaux handle welfare, employment, and housing cases linked to mental health, and Mind overlaps on welfare-rights and advocacy support.
• Relate: UK charity providing relationship counselling and family advice, including family-mediation services. Comparable because Citizens Advice bureaux handle family-related queries (family law, separation, domestic abuse referrals) that overlap with Relate's frontline service.
• StepChange Debt Charity: UK-wide debt advice charity offering free telephone and online debt counselling and debt management plans. Comparable because debt advice is a core Citizens Advice service line, and StepChange is a direct substitute for the bureau's debt-counselling capacity.
• AdviceUK: Membership body for independent advice charities in the UK, supporting local advice centres with training, resources, and quality standards. Comparable because its member organisations operate the same free, independent advice model as Citizens Advice West Oxfordshire.

Broad incumbents

• Citizens Advice: The national umbrella body and brand owner of the Citizens Advice network in England and Wales. Comparable because Citizens Advice West Oxfordshire operates under this brand and service framework; the national body sets standards, training, and digital tools used by the local bureau.
• MoneyHelper (formerly Money Advice Service): UK-government-backed free money guidance service providing debt, budgeting, and pensions advice online and by phone. Comparable because it is a publicly funded substitute for the debt and benefits guidance that Citizens Advice West Oxfordshire delivers locally.

Regional players

• Citizens Advice Scotland: The Scottish equivalent of the national Citizens Advice body, operating a similar network of local bureaux delivering free advice on debt, benefits, housing, and employment. Highly comparable in service model even though it operates under separate Scottish jurisdiction.

Market position

Strengths3 records

Weaknesses3 records

Competitive moat1 record

Key risks4 records

Key highlights3 records

Customer concentration

• LinkedInlinkedin.com/company/citizens-advice-west-oxfordshire

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Citizens Advice West Oxfordshire