City Hotel Ljubljana

What City Hotel Ljubljana does

City Hotel Ljubljana is a 207-key city-center hotel operated by the Slovenian private limited company Elephant group, d.o.o., at Dalmatinova 15, Ljubljana, three minutes from Prešeren Square and 400 meters from the central rail and bus station. The property sells six room categories — Standard, Comfort, Family & Friends, Deluxe Terrace, Above the City Suite, and Wheelchair Accessible — and supplements room revenue with on-site F&B (City Bar & Restaurant, City Breakfast, daily lunches, City Terrace), 166m² of configurable meeting space, a 24/7 KingsBox-equipped fitness center, Thai massage services, 55-space underground parking with EV charging, airport transfers, and a 24/7 lobby market.

The technology stack is hospitality-standard rather than proprietary: a hotel property management system with online booking, HubSpot CRM for guest communications and email, Proposales for event RFP workflows, Worldline for payment processing, Google Analytics and Cloudflare on the web edge, and a ChatGPT-based booking assistant surfacing the direct booking channel. Differentiating "soft-tech" assets include the "City within the City" black-and-white Ljubljana photography collection by Žiga Koritnik installed in rooms, the Luxurious Sleep Concept (President mattresses, 400-thread Egyptian cotton, L'OCCITANE amenities), and the first Gold Accessibility Certificate issued in Ljubljana by Institut Premiki.

The business model is multi-stream hospitality revenue centered on rooms, layered with ancillary F&B, events, parking, transfers, wellness, and curated experiences (Ljubljanica boat cruise, day trips via TO DO IN SLOVENIA at a 10% guest discount). Distribution runs through direct website/phone/email booking, the ChatGPT storefront, and partnerships with Visit Ljubljana, Slovenia.info, and TO DO IN SLOVENIA, with a dedicated events team handling corporate and group inquiries. Pricing follows unit pricing per night/per service, with non-refundable length-of-stay discounts (Stay More & Pay Less, 20% off three or more nights) and package offers such as Park & Stay and City to Castle.

Name

City Hotel Ljubljana

Legal name

Elephant group, d.o.o.

Website

https://cityhotel.si

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

City Hotel Ljubljana operates a 207-room four-star superior city-center hotel in Ljubljana, Slovenia, offering rooms, F&B, conference facilities, parking with EV charging, wellness, and curated local experiences for leisure and corporate guests.

Ownership category

akta.pro rank

Product category

Hotel Accommodation

NAICS

Hotels (except Casino Hotels) and Motels (721110), Traveler Accommodation (7211)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Business & Corporate Full-Service Hotels (THAGAAAE)

akta.pro secondary industry

Integrated Full-Service Hotel Complexes (Mixed-Use) (THAGAAAL)

Keywords

• City center hotel
• Hotel accommodation
• Conference facilities
• Hotel dining services
• Airport transfer services

Headquarters

HQ city

Ljubljana

HQ country

Slovenia

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Accommodation: Room rentals across 6 room categories: Standard rooms, Comfort rooms, Family & Friends rooms, Deluxe Terrace rooms, Above the City Suite, and Wheelchair accessible rooms. Total 207 rooms. Revenue generated through direct bookings and OTAs.
2. Food & Beverage: City Bar & Restaurant offering cocktails, craft beer, seasonal dishes, traditional Slovenian Štruklji, burgers, salads, and daily specials. Includes breakfast service (6:30-10:30), lunch, and dinner. Summer terrace dining available.
3. Events & Conferences: Conference center with 4 halls (C, I, T, Y) offering 166m² of event space. Configurable for 10-200 participants. Includes catering, coffee breaks, business lunches, and evening receptions. Culinary team provides customized menus.
4. Parking Services: Underground garage with 55 parking spaces. Daily rates for cars (€24), motorcycles (€19), and electric vehicles with charging (€40). Secure bicycle storage also available.
5. Airport Transfers: Shuttle minibus transport (€13/person), taxi service (€40/vehicle up to 3 guests), and private transfers (€62/car for up to 2 persons).
6. Spa & Wellness: Thai massage services available by reservation. Modern fitness center open 24/7 included with stay.
7. Lobby Market: 24/7 grab-and-go market offering snacks, beverages, travel essentials, and souvenirs from local artists.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

City Hotel Ljubljana is a 207-room city-center hotel in Ljubljana, Slovenia, offering accommodation across six room categories (Standard, Comfort, Family & Friends, Deluxe Terrace, Above the City Suite, and Wheelchair Accessible). The hotel provides on-site food and beverage (breakfast buffet, City Bar & Restaurant, daily lunches), a conference center with four halls totaling 166 m², a 262 m² summer City Terrace, an underground garage with 55 spaces including EV charging, airport transfer services, a 24/7 fitness center, Thai massages, and a 24/7 Lobby Market, plus curated local experiences such as Ljubljanica boat cruises and Slovenia day trips.

Product overview

City Hotel Ljubljana operates as a city center hotel offering accommodation across six room types (Standard, Comfort, Family & Friends, Deluxe Terrace, Above the City Suite, and Wheelchair Accessible) complemented by a range of services including dining (City Bar & Restaurant, City Breakfast, Daily Lunches), conference facilities (Meeting Halls with 166m² event space and City Terrace), wellness (Fitness Area, Thai Massages), and practical amenities (Underground Garage, Airport Transfer, Lobby Market). The hotel also provides curated experiences including Ljubljanica Boat Cruises and day trips to Slovenia attractions. Distinctive features include the Luxurious Sleep Concept with L'OCCITANE amenities and the 'City within the City' artistic wallpaper concept featuring Ljubljana photography.

Differentiator

Problem solved

Functional benefit

Products and services

• Standard Rooms Entry-level hotel accommodation rooms offering essential amenities for travelers in Ljubljana's city center.
• Comfort Rooms Spacious and bright rooms with large windows, natural light, and workspace, ideal for longer stays or business travelers.
• Family & Friends Rooms Multi-bed rooms with smart layouts designed for families and groups, including triple, quadruple, and family rooms with connecting options.
• Deluxe Terrace Rooms Premium rooms on the 7th floor featuring private rooftop terraces with panoramic city and Ljubljana Castle views, L'Occitane amenities, and 30 m² of luxury.
• Above the City Suite The hotel's largest and most luxurious suite (62 m²) with corner terrace (25.20 m²), floor-to-ceiling windows, parquet floors, and exclusive castle views.
• Wheelchair Accessible Rooms Accessible comfort rooms (35 m²) designed for wheelchair users and guests with mobility restrictions, featuring adapted bathrooms and wide doors.
• Meeting Halls & Conference Center Four bright, fully equipped conference rooms (C, I, T, Y) for 10-200 participants with various layouts (cinema, classroom, U-shape, banquet). Total event space 166 m².
• City Bar & Restaurant On-site dining featuring seasonal cocktails, craft beers, signature drinks, homemade Slovenian Štruklji, burgers, salads, and desserts.
• City Breakfast Rich buffet breakfast included with stays, featuring English breakfast, eggs, vegetables, local pastries, Superfoods, and seasonal fruits. Served 6:30-10:30.
• Underground Garage Secure underground parking with 55 spaces including electric vehicle charging (Type 2, 22kW), motorcycle parking, and free bicycle storage.
• Airport Transfer Transportation services including shuttle (€13/person), taxi (€40/vehicle), and private transfer (€62/car) to/from Ljubljana Airport.
• Fitness Area Hotel fitness center (24/7) on the 1st floor with KingsBox equipment including Power Rack, cardio machines, and yoga mats. Opened April 2023.
• Thai Massages Authentic Thai massage services including traditional techniques and soothing oil massages, available by reservation at the hotel.
• Park & Stay Package Package including accommodation and secure parking for guests traveling to Ljubljana by car.
• Stay More & Pay Less Stay 3 consecutive nights and receive 20% discount on entire stay, available for Standard room category.
• City to Castle: A Culinary Escape LUV Fest special package combining stay at City Hotel Ljubljana with culinary experience at a restaurant at Ljubljana Castle.

Quantifiable outcome

• 207 rooms across 6 room categories serving diverse traveler segments
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Hotel Slon d.d.coreStrategic or Co-development PartnerJoint data controllers for certain personal data processing aspects under GDPR Article 26. Both organizations process shared guest data for service delivery, guest relationship management, communications, and administrative processes. Located at Slovenska cesta 34, Ljubljana.
• Visit LjubljanacoreGTM or Marketing PartnerOfficial tourism partner promoting Ljubljana experiences including Ljubljanica boat cruises and city tours. Hotel featured on Visit Ljubljana platform for booking tours and experiences.
• TO DO IN SLOVENIAcoreGTM or Marketing PartnerDay trip excursion operator offering Postojna Cave, Predjama Castle, Lake Bled, and other Slovenia highlights. Hotel guests receive exclusive 10% discount on all excursions with promo code provided in booking confirmation.
• Slovenia.info / Green and SafeminorGTM or Marketing PartnerOfficial Slovenia tourism portal partnership promoting sustainable and safe travel. Hotel listed among verified Green and Safe accommodations.
• Join the PipeminorStrategic or Co-development PartnerGlobal initiative reducing plastic waste through water refill stations. Hotel features tap water refill station and sells sustainable City Ljubljana water bottles made from sugarcane. Supports clean water projects worldwide.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Others

• TO DO IN SLOVENIA: Slovenian tour operator partner offering day trips to Postojna Cave, Predjama Castle, and Lake Bled. Not a competitor but a tightly coupled distribution and experience-ancillary partner for City Hotel's leisure guests.

Direct peers

• Hotel Cubo Ljubljana: Upscale boutique hotel near the old town, positioned just above the city-center 4-star tier; competes for premium leisure and corporate travelers in the same catchment and offers a useful ADR benchmark.
• Hotel Slon Ljubljana: Neighboring 4-star hotel on Slovenska cesta 34, Ljubljana, with comparable room count and conference facilities. Already shares a GDPR joint data controllership with City Hotel, indicating near-identical operating footprint and customer overlap.
• Central Hotel Ljubljana (Best Western Premier): Comparable 4-star city-center hotel with 74 rooms; similar business + leisure mix, smaller scale. Useful for benchmarking occupancy, ADR, and event capture in the same micro-market.
• Austria Trend Hotel Ljubljana: 214-room 4-star hotel in central Ljubljana operated under Austria's Austria Trend brand; same room count and similar business/leisure mix, offering direct benchmark on occupancy and ADR in the same catchment.
• Vander Urban Hotel Ljubljana: Boutique design hotel in central Ljubljana targeting style-driven leisure and corporate travelers; smaller scale but highly comparable on positioning, design-led differentiation, and direct booking mix.
• Grand Hotel Union Ljubljana: Iconic 4-star historical hotel in central Ljubljana with 194 rooms, conference and banquet facilities. Same primary market (leisure + corporate + events), same city-center catchment, directly competes for the same walk-in group and FIT business.

Broad incumbents

• Radisson Blu Plaza Hotel Ljubljana: International-brand 4-star hotel in the BTC business district; competing on corporate and conference demand, though located in a different micro-area than the pedestrian-zone properties.
• Four Points by Sheraton Ljubljana Mons: International 4-star chain hotel near the congress center; competes for the same MICE and corporate-event demand pool but with broader distribution and loyalty-program leverage.
• InterContinental Ljubljana: Upscale international-chain hotel in central Ljubljana; not a same-tier competitor but the upper-bound pricing reference for the city's group/conference demand.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/city-hotel-ljubljana

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City Hotel Ljubljana