CITY OF MENTOR ON THE LAKE

What CITY OF MENTOR ON THE LAKE does

The City of Mentor-on-the-Lake is a chartered municipal government established in 1924, located in Lake County, Ohio, serving the residents and local businesses within its jurisdictional boundaries. The City operates through four primary departments: Fire (including EMS, fire safety, and emergency vehicles), Police (crime prevention, victim rights, safety tips, e-bike/scooter guidance), Service (streets and maintenance, utilities coordination, housing and zoning, bids), and Parks & Recreation (community events, senior services, community room rental). It also administers a Community Reinvestment Area Tax Exemption Program to incentivize local economic development and maintains a Business Directory for community visibility.

The City's technology stack is modest and conventional for a small municipality: a Revize CMS-powered website (mentoronthelake.gov) serves as the primary digital portal for news, public notices, forms, public records requests, and employment opportunities. Communications are distributed through YouTube (council meeting video streaming), Facebook (community engagement), Microsoft Teams (video meetings), and an eNotifications email subscription service. Service delivery occurs through in-person visits to City Hall at 5860 Andrews Road (Mon–Fri 8:00 a.m.–4:00 p.m.) and through contracted partners including Republic Services (trash and recycling), FirstEnergy (electric utility), and NOPEC (energy aggregation).

The revenue model is tax-and-fee-based rather than commercial: property taxes fund core municipal services including fire, police, service, and parks & recreation; utility coordination fees support waste and recycling operations; and the Community Reinvestment Area program provides tax exemptions for qualifying new construction and renovation. The go-to-market motion is direct-to-resident through City Hall, online forms, and community meetings — there is no commercial sales motion. The City employs approximately 13 administrative staff, with operational public-safety personnel excluded from this headcount figure.

Name

CITY OF MENTOR ON THE LAKE

Legal name

City of Mentor-on-the-Lake

Website

https://citymol.org

Company type

Private

Founded year

1924

Operating status

Operating

Headcount range

11–50 employees

Short description

The City of Mentor-on-the-Lake is a municipal government established in 1924 in Lake County, Ohio, providing public safety, utility coordination, zoning, parks, and recreation services to city residents and local businesses, funded through property taxes and utility fees.

Ownership category

akta.pro rank

Product category

Municipal Government Administration

NAICS

Fire Protection (922160), Police Protection (922120), Administration of Housing Programs, Urban Planning, and Community Development (925), Water, Sewage and Other Systems (2213)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL), Parks, Recreation & Cultural Services (BPAIACAI), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Municipal government services
• Fire and EMS protection
• Police public safety
• Parks and recreation
• Waste and recycling collection

Headquarters

HQ city

Mentor-on-the-Lake

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Tax Revenue: Property taxes support local municipal services including fire, police, service departments, and parks and recreation.
2. Utility Fees: Revenue from trash/recycling services (Republic Services) and utility services.
3. Community Reinvestment Area Tax Exemption Program: Tax exemption program for new construction and renovation to incentivize economic development.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

The City of Mentor on the Lake delivers core municipal government services through dedicated departments: Fire and EMS protection and fire safety; Police services including crime prevention, victim rights, and e-bike/scooter guidance; Service Department functions covering streets and maintenance, utilities (trash and recycling), and housing and zoning; and Community services including Parks and Recreation events, senior services, and community room rentals.

Product overview

The City of Mentor on the Lake is a municipal government entity established in 1924, providing public services to residents through a network of department-based offerings. The city's digital presence consists of a government website powered by Revize, serving as an informational portal rather than a commercial product. The core services include Fire Department (with Fire & EMS Vehicles, Fire Safety), Police Department (Safety Tips, Victim Rights, E-bikes & Scooters), Service Department (Bids, Streets & Maintenance, Utilities with Trash & Recycling, Housing Zoning), and Community services including Parks & Recreation (with Events, Senior Services, Community Room Rental), Business Directory, and public record services.

Differentiator

Problem solved

Functional benefit

Products and services

• Fire Department Services Fire protection and emergency medical services provided by the City of Mentor-on-the-Lake Fire Department, including fire safety education, employment opportunities, and contact channels for residents.
• Police Department Services Local police services for residents, including crime prevention tips, victim rights information, FAQs, forms, employment, contact channels, events, and e-bike/scooter guidance.
• Trash and Recycling Collection Residential trash and recycling collection service delivered in partnership with Republic Services, with a 'Track My Truck' tracking feature available for residents to monitor their collection schedule and route.
• Streets and Maintenance Municipal street and infrastructure maintenance services delivered through the Service Department to city residents.
• Housing and Zoning Administration City housing and zoning administration services delivered through the Service Department for residents and local businesses needing permits, zoning review, and code compliance.
• Parks and Recreation Programs City-operated parks and recreation programs including community events, parks facilities, and senior services for Mentor-on-the-Lake residents.
• Community Room Rental Rental of the city community room to residents and community groups for events and meetings.
• Community Reinvestment Area Tax Exemption Program Tax exemption program offered by the city to incentivize new construction and renovation, supporting economic development within Mentor-on-the-Lake.
• Public Records Requests Online portal for residents to submit and track public records requests against the City of Mentor-on-the-Lake.
• City Business Directory Online business directory hosted by the city to provide community visibility to local businesses operating within Mentor-on-the-Lake.
• eNotifications Subscription Service Email subscription service for city news, public notices, and community updates delivered to residents who opt in.
• City Council Meeting Livestreams Public livestream and on-demand video of City Council meetings published on the city's YouTube channel.
• Bids and Contracting Opportunities Public bid listings and contracting opportunities published by the Service Department for vendors seeking to do business with the city.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered minor and core.

• Keller Williams RealtyminorGTM or Marketing Partner · 20 May 2026Volunteers from Keller Williams Realty participated in RED Day community service, supporting city parks and community improvements.
• NOPEC (Northeastern Ohio Public Energy Council)coreOthersNOPEC provides updated electric rates to city residents and offers a Do Not Knock List service for residents.
• FirstEnergycoreOthersFirstEnergy is the utility provider proposing a three-year rate plan for electricity services in the city.
• Republic ServicescoreOthersRepublic Services provides trash and recycling collection services for the city. 'Track My Truck' tracking feature available for residents.
• Lake CountycoreOthersLake County provides polling location information for city residents to access voting facilities.
• Mentor SchoolsminorOthersExternal link to Mentor Schools network, supporting educational services for city residents.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Direct peers

• City of Kirtland, Ohio: Lake County small city providing fire, police, and service departments. Comparable in scale, governance structure, and Ohio small-city operating model.
• City of Painesville, Ohio: Lake County municipality providing comparable full-service municipal offerings including fire, police, utilities, and recreation. Comparable in scale and governance structure to Mentor-on-the-Lake.
• City of Wickliffe, Ohio: Lake County small city with a comparable service offering and population scale. Relevant peer for understanding municipal operations in the same Ohio county.
• City of Willoughby, Ohio: Lake County city with similar municipal service portfolio and small-city operating model. Useful peer for benchmarking service delivery and municipal governance in the same region.
• City of Willowick, Ohio: Lake County municipality with similar size and service structure. Comparable for benchmarking small-city municipal operations in northeastern Ohio.
• City of Mentor, Ohio: Adjacent Lake County municipality with a similar service portfolio (fire, police, service, parks) and overlapping resident base. Most directly comparable peer given geographic proximity and shared regional governance context.
• City of Eastlake, Ohio: Lake County municipality operating a similar mix of fire, police, service, and parks/recreation departments. Comparable in scale and Ohio municipal governance framework.
• City of Fairport Harbor, Ohio: Lake County village/city with similar small-scale municipal operations. Relevant peer for small lakeside Ohio municipality operations.
• City of Madison, Ohio: Lake County municipality with comparable service portfolio and scale. Useful peer for understanding small Ohio municipal governance and service delivery.

Broad incumbents

• Lake County, Ohio: County-level government that provides broader regional services (elections, polling, etc.) already partnered with Mentor-on-the-Lake. Not a direct competitor but a higher-level public administration entity operating in the same service area.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCVlLhrZ_YzECovwObBjm9hw
• Facebookfacebook.com/MentorOnTheLakeCityHall
• LinkedInlinkedin.com/company/city-of-mentor-on-the-lake

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CITY OF MENTOR ON THE LAKE