CITY OF CROSWELL

What CITY OF CROSWELL does

The City of Croswell is a municipal government entity chartered in 1905 and headquartered at 100 North Howard Avenue, Croswell, Michigan. It serves the residents and businesses within its city limits by providing core municipal services, including property and municipal tax collection, utility provision (water, sewer, electric), and access to civic information and community resources. The organization operates with a lean administrative footprint of 9 employees and delivers services through both in-person interactions at City Hall and digital channels including an official website, iOS and Android mobile applications, and a Facebook page.

The city's digital infrastructure is built on third-party platforms rather than proprietary technology. The official municipal website (cityofcroswell.com) is powered by Apptegy, a civic engagement platform that provides content management, mobile app deployment, and resident communication tools. Online utility and tax payment processing is handled through BSA Online (bsaonline.com), a third-party payment platform. The organization has no disclosed proprietary technology products, APIs, SDKs, or integration partners beyond these two core vendors, and no in-house software development capability is indicated.

As a public-sector entity, the City of Croswell does not operate under a commercial revenue model. Its inflows consist of municipal taxes (property and other local taxes) and utility payments from residents and businesses, both of which are collected through the BSA Online portal and in person at City Hall. Pricing is not publicly disclosed and is not applicable in a traditional commercial sense. The organization is governed by Michigan municipal law, holds no parent company, has no subsidiaries, and reports no funding rounds, M&A activity, or executive leadership changes in the available data.

Name

CITY OF CROSWELL

Legal name

City of Croswell

Website

https://cityofcroswell.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

The City of Croswell is a small municipal government entity in Michigan, USA, serving local residents and businesses with tax collection, utility services, and civic information through a website platform powered by Apptegy and BSA Online payment processing.

Ownership category

akta.pro rank

Headquarters

HQ city

Croswell

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Municipal Taxes: Collection of property taxes and other municipal taxes from residents and businesses within the city limits
2. Utility Payments: Collection of utility payments (water, sewer, electric) from residents via online payment portal

Distribution channels2 records

Marketing channels3 records

Core offering

The City of Croswell is a municipal government entity that provides local public services to residents and businesses within Croswell, Michigan. Its core offerings include utility services (water, sewer, electric billing and payment), property tax collection, civic information dissemination, and community resource access. Services are delivered both in-person at City Hall (100 North Howard Ave) and digitally through an Apptegy-powered website, BSA Online payment portal, and iOS/Android mobile apps.

Product overview

City of Croswell is a municipal government entity operating a standard city website to provide residents with public information, utility payment services, and civic resources. The website is built and powered by Apptegy's civic engagement platform. No distinct branded product portfolio or SaaS offerings exist — the organization provides public sector services rather than technology products.

Differentiator

Problem solved

Functional benefit

Products and services

• City of Croswell Official Municipal Website Official municipal website providing public information, City Hall contact details, utility and tax payment links, and community resources for residents and businesses of Croswell, Michigan. Built on the Apptegy civic engagement platform.
• Utility and Tax Payment Portal Online payment system for utility bills and tax payments, provided through BSA Online (bsaonline.com), allowing Croswell residents and businesses to make municipal payments digitally.
• Municipal Utility Services Provision of municipal utility services (water, sewer, electric) to residents and businesses located within Croswell city limits, with associated billing and collection.
• Property Tax Administration Collection of property taxes and other municipal taxes from residents and businesses within the City of Croswell limits, administered through City Hall and the BSA Online payment portal.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• ApptegycoreTechnology or IntegrationWebsite platform provider powering the City of Croswell's official municipal website with content management and digital engagement capabilities.

Expansion highlights2 records

Others

• CivicPlus: Municipal government software platform serving cities and counties with websites, payment, and citizen engagement tools — a comparable technology stack to Apptegy and a relevant adjacent ecosystem participant.
• Apptegy: Civic engagement platform provider powering Croswell's municipal website. Adjacent technology vendor — not a competing municipality, but the underlying infrastructure enabling Croswell's digital presence.
• Granicus: Government experience platform providing digital services to municipal and state agencies — an adjacent ecosystem provider comparable to Apptegy in serving the municipal digital infrastructure market.

Regional players

• City of Lexington, Michigan: Nearby small Michigan municipality in Sanilac County offering directly comparable municipal governance, water/sewer utilities, and tax administration services to a similarly sized community.
• City of Capac, Michigan: Neighboring small Michigan community offering municipal utility services, tax administration, and civic information directly comparable to Croswell's offerings.
• City of Yale, Michigan: Nearby small Michigan municipality offering similar municipal services including water, sewer, and tax administration to its residents.
• City of Imlay City, Michigan: Slightly larger neighboring Michigan municipality in Lapeer County providing the same municipal service categories — utilities, tax collection, and community resources.
• City of Marlette, Michigan: Adjacent small Michigan city providing the same municipal service categories (utilities, tax collection, civic resources) to a comparable population base in the Thumb region.
• City of Sandusky, Michigan: County seat of Sanilac County (same county as Croswell), a similarly small Michigan municipality providing the same set of municipal services — utilities, tax collection, and civic information — to its residents.
• City of Brown City, Michigan: Small Michigan municipality in the Sanilac/Tuscola county area providing directly comparable municipal services — utilities, tax collection, civic resources — to a similarly sized community.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks4 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/city-of-croswell

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CITY OF CROSWELL