City of Harriman

What City of Harriman does

The City of Harriman is a municipal government entity located in Tennessee, serving a resident population of approximately 6,000. It delivers the standard suite of local-government services: property taxation, business licensing and permitting, and utility services (likely electricity, water, and/or sewer, given the typical small-Tennessee-city operating model). The city's revenue model is administratively set rather than market-negotiated, drawing from property tax assessments on residential and commercial parcels, fixed and tiered business license and permit fees, and utility rate charges on connected households and businesses. Intergovernmental transfers (state-shared taxes, grants) are also implicit in a small-city operating budget, though not explicitly disclosed in the available data.

The technology footprint is modest and conventional. The city operates a municipal website portal as the public information front door, an ArcGIS-based mapping service for geographic and parcel-related inquiries, and an online citizen portal that supports digital interactions such as bill payment and service requests. There is no indication of advanced analytics, AI-assisted operations, or third-party SaaS platforms beyond standard e-government tooling. The technical architecture appears to be a typical small-municipality stack rather than a bespoke platform.

It is important to note that the City of Harriman is a public-sector municipal entity, not a private enterprise. It has no shareholders, equity instruments, or acquisition target in the conventional PE/VC/M&A sense. The analytical framework applied here treats the city as an operating entity for benchmarking purposes only; traditional equity-value, exit, and ownership-change metrics do not apply.

Name

City of Harriman

Legal name

City of Harriman

Website

https://cityofharriman.net

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The City of Harriman is a municipal government entity in Tennessee serving approximately 6,000 residents. It delivers standard local services — property taxation, business licensing and permitting, and utility services — supported by a website portal, ArcGIS-based mapping, and an online citizen services portal.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Administrative and Support Services (561)

SIC

Services-Facilities Support Management Services (8744), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)

akta.pro secondary industries

Solid Waste & Recycling Services Administration (BPAIACAH), Land Administration & Cadastral Services (Public Land Records, Parcel Management) (BPAIANAH)

Keywords

• Municipal government services
• Public safety
• Zoning and permitting
• Waste management coordination
• Parks and recreation

Headquarters

HQ city

Harriman

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Taxes: Residential and commercial property taxes collected from residents and businesses within city limits to fund municipal operations and services
2. Business Licenses and Permits: Fees collected from businesses for operating licenses and various permits including beer permits, building permits, peddler permits, and low speed vehicle permits
3. Utility Services Revenue: Revenue from municipal services including waste management arrangements with Waste Connections and other city services

Distribution channels3 records

Marketing channels6 records

Core offering

The City of Harriman provides municipal government services to its residents, businesses, and visitors, including police and fire protection, zoning and code enforcement, permitting, public library access, recreation programs, parks, golf, and event venue rentals. Digital service delivery is centered on the cityofharriman.gov portal, which integrates ArcGIS mapping, online permit/forms via JotForm, citizen portals for bill payment, and streamed City Council meetings. Revenue is generated through property taxes, business licenses, permits, and utility fee coordination with contracted partners such as Waste Connections.

Product overview

The City of Harriman operates a municipal government website portal as its primary digital product, offering residents and visitors access to city services and information. The website serves as a unified platform linking department services (Police, Fire, Recreation, Finance, Library, Golf), online permit applications, event venue booking (Gates Hall), and public government access (City Council meetings with video streaming and document archives). Online payment and citizen services are delivered through integrated third-party platforms including CitISen Citizen Portal and SmartGov Community.

Differentiator

Problem solved

Functional benefit

Products and services

• City of Harriman Government Website Portal The official municipal government website portal for the City of Harriman, Tennessee, providing residents and visitors access to city services, department information, online payments, permits, event calendars, and public records.
• City Departments Services Online resources and information for municipal departments including Police Department, Fire Department, Recreation Department, Finance Department, Public Library, and Golf facilities, providing citizen access to public services.
• Online Permit System Digital permit services allowing residents and businesses to apply for Beer Permits, Building Permits, Burn Permits, Peddler Permits, and Low Speed Vehicle Permits through JotForm-based online forms.
• Gates Hall Event Venue A historic event venue managed by the City of Harriman, available for rental for special events.
• City Council Meetings Public Access Public access to City Council meetings including video recordings on YouTube, meeting agendas on Google Drive, archived documents, and a published Outlook calendar for event schedules.
• Hooray for Harriman Festival An annual community event organized by the city, featuring vendor registration through an online JotForm system.
• Online Payment and Citizens Portal Online citizen services including utility bill payments via CitISen Portal and general citizen inquiries through SmartGov Community platform.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature2 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Waste ConnectionsminorOthersWaste management service provider contracted by the city to handle residential and commercial waste collection services for Harriman residents
• Leadership Roane CountycoreStrategic or Co-development PartnerCommunity leadership development program focused on creating informed leaders who support positive growth of Roane County. The program develops common understanding of county issues, creates networking opportunities for leaders, and encourages community service.
• Free Medical ClinicminorStrategic or Co-development PartnerHealthcare nonprofit partnership formed to jointly respond to Hurricane Helene devastation in East Tennessee, demonstrating collaborative community disaster response
• Roane State Community CollegeminorOthersMajor regional employer and educational institution providing employment opportunities and educational services to the Harriman community
• Roane Medical CenterminorOthersMajor regional healthcare provider and employer serving the Harriman community with medical services

Scale indicators1 record

Recent moves3 records

Expansion highlights1 record

Others

• Tyler Technologies: Provider of municipal government software (financials, permitting, citizen engagement) used by many U.S. cities of Harriman's size; comparable as an ecosystem supplier whose products shape how cities like Harriman deliver digital services.
• Granicus: Government technology provider for council meeting streaming, records management, and digital communications — directly comparable to Harriman's YouTube/SharePoint-based council-meeting and document-publishing workflow.
• CivicPlus: Vendor of municipal website platforms, online permitting, and citizen engagement tools commonly used by small U.S. cities — directly comparable to the digital citizen portal stack Harriman has assembled.
• Waste Connections: Integrated waste services provider contracted by the City of Harriman for residential and commercial collection; comparable as the city's primary third-party service-delivery partner for solid waste.

Direct peers

• City of Loudon, Tennessee: Small Tennessee city running a similar municipal services portfolio including zoning, public safety, recreation, and digital citizen engagement for a comparable population.
• City of Rockwood, Tennessee: Another small Roane County municipality of comparable scale, delivering the same set of core municipal services (public safety, utilities coordination, parks, permitting) to a similar Tennessee population base.
• City of Oliver Springs, Tennessee: Tri-cities small-town government in the same East Tennessee region with overlapping service mix (public safety, sanitation, parks, permitting) and similar scale dynamics.
• City of Kingston, Tennessee: County seat of Roane County and direct neighbor of Harriman; operates an analogous municipal government structure with police, fire, recreation, zoning, and online citizen services for a similarly sized Tennessee community.
• City of Sweetwater, Tennessee: Small East Tennessee municipality of comparable population size offering police, fire, recreation, sanitation, and online permitting — a close operational analog to the City of Harriman.

Broad incumbents

• Roane County Government: County-level government that shares Harriman's service territory and collaborates on infrastructure, public safety, and community development; comparable as a broader public-sector entity operating in the same jurisdiction.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/CityOfHarriman
• Facebookfacebook.com/cityofharrimantn
• LinkedInlinkedin.com/company/city-of-harriman

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Harriman