City of Shawano

What City of Shawano does

City of Shawano is a municipal government entity incorporated in 1852, serving the city of Shawano, Wisconsin, and surrounding townships. It delivers a comprehensive set of essential public services through eight internal departments: Administration (City Hall), Police, Parks & Recreation, Public Works, Municipal Court, Community Development, Shawano Municipal Utilities (SMU), and the Shawano Municipal Airport (Wilmer Zeuske Field). The city also operates the Shawano Area Fire Department in partnership with adjacent townships (Belle Plaine, Richmond, Waukechon, and Wescott). Service scope spans law enforcement, recreation and aquatics, streets/sanitation/landfill/recycling, electric/water/sewer utilities, municipal court, airport operations (including Wisconsin's only seaplane base on Shawano Lake), cemetery services, and economic development programs.

The technology backbone is built on third-party SaaS platforms rather than proprietary systems. The official website (cityofshawano.com) runs on CivicPlus Content Management System, supplemented by a "Notify Me" email/SMS alert system for citizen communications. Shawano Municipal Utilities uses the MyMeter platform for customer account management, billing, and usage tracking. The airport provides drone pilots access to the Airspace Link AirHub Portal for FAA airspace authorization. The digital presence extends to Facebook, Instagram, YouTube, and TikTok channels for community engagement, plus a monthly live radio show ("The Matt & Lesley Show" on WTCH 961 FM). The City is governed by Mayor Bruce Milavitz and a six-member Common Council (Alderperson districts), with City Administrator Eddie Sheppard overseeing daily operations.

Revenue is generated through four primary streams: property taxes (primary general fund source), utility fees from SMU (electric, water, sewer), service fees (building permits, business licenses, animal licenses, park shelter reservations, swim lessons, pool rentals, cemetery lots, airport hangar rentals), and municipal court fines. Pricing is transactional and unit-based for services (e.g., $60/hour pool rentals, $11-$28 swim lessons, $35/night transient single-engine hangar) with annual subscription pricing for airport hangar site leases (~$450/year, $0.096/sq ft through December 2027). The city does not disclose detailed financial figures publicly. The target customer base is fundamentally captive: city residents, local businesses, airport users/pilots, and recreation members — all within the Shawano city limits and adjacent service areas. Currently, the Recreation Center is under renovation with anticipated reopening in Spring 2026, indicating ongoing capital investment.

Name

City of Shawano

Legal name

City of Shawano

Website

https://cityofshawano.com

Company type

Private

Founded year

1852

Operating status

Operating

Headcount range

11–50 employees

Short description

City of Shawano

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive Offices (92111), Utilities (221), Police Protection (922120)

SIC

Electric Services (4911), Water Supply (4941), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Municipal Electric Utilities (Munis) (EUADABAB), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), Economic Development & Business Licensing (Local) (BPAIACAN)

Keywords

• Municipal government services
• Public utilities
• Parks and recreation
• Law enforcement services
• General aviation airport

Headquarters

HQ city

Shawano

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Taxes: Primary municipal revenue source from residential and commercial property taxation for general fund operations
2. Utility Fees: Revenue from Shawano Municipal Utilities (electric, water, sewer services) charged to residential and commercial customers
3. Service Fees: Various service fees including building permits, licensing, recreation programs, pool rentals, cemetery lots, and airport services
4. Municipal Court Fines: Revenue from court citations and violations processed through Municipal Court

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

The City of Shawano is a municipal government providing essential public services to Shawano, Wisconsin residents and businesses. Core operations include municipal utilities (electric, water, sewer) through Shawano Municipal Utilities, law enforcement, public works infrastructure maintenance, parks and recreation programming (including an indoor pool and aquatics center), and operation of a general aviation airport with Wisconsin's only seaplane base. Revenue is generated through property taxes, utility fees, permits, licensing, recreation program fees, and municipal court fines.

Product overview

City of Shawano operates a comprehensive digital services platform built on CivicPlus® providing citizens access to all municipal functions. The core offering is the official city website aggregating department services including Parks & Recreation (recreation center, swimming pool, youth/ adult programs, aquatics), Shawano Municipal Airport (Wilmer Zeuske Field) with both traditional runways and Wisconsin's only seaplane base, Police Department services, and Shawano Municipal Utilities (SMU) with online account management via MyMeter. The city also provides citizen notification tools (Notify Me), community media programming (The Matt & Lesley Show), cemetery services, and insurance partnership programs. The Recreation Center is undergoing renovations with reopening expected in Spring 2026.

Differentiator

Problem solved

Functional benefit

Products and services

• Shawano Municipal Utilities (SMU) Municipal utility service providing electricity, water, and sewer service to residential and commercial customers within the City of Shawano, with online account management via the MyMeter platform.
• Police Department Services Law enforcement and public safety services for the City of Shawano including patrol operations, investigations, school resource officers, a K-9 program, community engagement programs (Citizens Police Academy, RadKIDS), and civilian services such as bike registration and fingerprinting.
• Recreation Center Municipal recreation facility featuring an indoor swimming pool, weight room with free weights and cardio equipment, and two racquetball courts. Currently under renovation with reopening expected in Spring 2026.
• Parks & Recreation Programs Youth and adult recreation programs including swimming lessons, youth sports (soccer, archery, flag football, kickball, volleyball, T-ball, tennis, tumbling, pom poms), and community events operated by the Parks & Recreation Department.
• Aquatics Programs Aquatic services including open swim, family swim, lap swim, water walking, senior swim, water aerobics, adult learn-to-swim, joints in motion, and private swim lessons, with youth swim lessons priced from $11.00 to $28.00 per session.
• Shawano Municipal Airport (Wilmer Zeuske Field) General aviation airport with paved and grass runways, a seaplane base on Shawano Lake (the only one of its kind in Wisconsin), a terminal building with conference room and pilot planning room, and fuel services supporting small business jets and private aircraft.
• Airport Business Services Aviation business development and Fixed Base Operator services at Shawano Municipal Airport including hangar site rentals (annual lease rates of $0.096 per square foot through December 20, 2027), transient aircraft hangar space ($35/night single-engine, $140/week), 100LL 24-hour self-service fuel, courtesy car, and free paved and grass tie-down.
• Cemetery Services Municipal cemetery operations including burial services, cemetery lot purchases, headstone and monument installation, and ongoing cemetery maintenance.
• Shawano Municipal Utilities Online Account Management Online utility account management platform for water, sewer, and electric services operated by Shawano Municipal Utilities, including bill payment, usage tracking, usage trend analysis, and outage reporting via the MyMeter system.

Quantifiable outcome

• Protection and service delivery for city residents and businesses through police, fire, utilities, and public works

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Shawano County Economic Progress, Inc. (SCEPI)coreStrategic or Co-development PartnerRegional economic development partnership supporting business growth, job creation, and community development initiatives in the Shawano area. Referenced in city's Doing Business section for business development resources.
• Joint City-County Transportation CommissionminorStrategic or Co-development PartnerIntergovernmental collaboration between City of Shawano and Shawano County for transportation planning and coordination.
• Shawano Area Fire DepartmentcoreStrategic or Co-development PartnerVolunteer fire department protecting the City of Shawano and surrounding townships (Belle Plaine, Richmond, Waukechon, and Wescott). The department is expanding and accepting applications for volunteer firefighters.
• SilverSneakers, Renew Active, Silver & Fit, One Pass, Active & FitminorGTM or Marketing PartnerInsurance reimbursement program partnerships providing complementary fitness memberships to eligible Recreation Center members through senior fitness programs.
• Shawano CountycoreStrategic or Co-development PartnerCounty government partnership for shared services including transportation, utilities coordination, and regional planning.
• Shawano County Historical SocietyminorOthersHistorical society provides archival materials and historical documentation for Shawano Airport and community history.
• Shawano Flying ClubminorOthersNon-profit flying club (248 Airport Rd, President: John Mondus, 715-701-0864) providing general aviation membership for new and experienced pilots at Shawano Municipal Airport.

Scale indicators4 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• City of Reedsburg, Wisconsin: Small Wisconsin city operating municipal electric and water utilities, similar in scale and structure to Shawano Municipal Utilities. Comparable general municipal service portfolio.
• City of Rice Lake, Wisconsin: Small Wisconsin city operating municipal utilities and general government services with a comparable headcount scale and rural Wisconsin economic profile to Shawano.
• City of Wausau, Wisconsin: Wisconsin municipal government of comparable scale operating electric and water utilities through its own utility commission, with a similar portfolio of police, parks, public works, and airport services. Highly comparable structure and revenue mix to City of Shawano.
• City of Clintonville, Wisconsin: Small northeast Wisconsin city providing municipal utilities and general government services, geographically close to Shawano and similar in population size and economic base.
• City of Kaukauna, Wisconsin: Wisconsin municipality operating Kaukauna Utilities, one of the few remaining municipal electric utilities in the state. Closely comparable to Shawano Municipal Utilities in scale and ownership structure.
• City of Two Rivers, Wisconsin: Small Wisconsin city on Lake Michigan providing a comparable mix of municipal services including police, public works, parks, and utilities. Similar population size and rural-industrial economic profile.
• City of Menasha, Wisconsin: Wisconsin Fox Cities municipality offering similar general municipal services including police, parks, public works, and utility operations. Comparable population scale and service portfolio.
• City of Marshfield, Wisconsin: Mid-sized Wisconsin city that operates municipal utilities (electric, water, wastewater) and provides a full suite of municipal services. Comparable integrated utility-plus-general-government model to Shawano.
• City of Oconto Falls, Wisconsin: Small northeast Wisconsin municipality operating municipal electric and water utilities. Comparable population size, rural economic profile, and integrated utility ownership model.
• City of Antigo, Wisconsin: Small northern Wisconsin city providing a comparable suite of municipal services including municipal utilities, police, parks, airport, and public works. Similar scale and service mix to Shawano.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCiok2IYY9emTTOflCghLGVg
• Facebookfacebook.com/ShawanoParkandRec
• Instagraminstagram.com/shawanoparkandrec
• TikToktiktok.com/@shawanoparkandrec
• LinkedInlinkedin.com/company/city-of-shawano

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Shawano