What ClaimsPro does

ClaimsPro is a multi-national independent insurance claims adjusting firm that provides claims management solutions to insurance carriers and self-insured corporate clients across North America. The company originated approximately 45 years ago as a small group of independent adjusters and now operates as a subsidiary within SCM Insurance Services (recently acquired by Davies in 2025). ClaimsPro delivers field-based claims investigation, documentation, liability analysis, reserve management, and settlement processing across automobile, property, casualty and liability, litigation preparation, transportation/cargo/marine, and specialty risk lines. The Specialty Risk Division (SRD) handles large and complex commercial and industrial losses for Lloyd's, international, domestic insurance, and reinsurance markets.

The company's core technology is iAdjust™, a proprietary claims management platform that records unlimited loss data, provides real-time client access via a secure web portal, and supports customizable reporting and ad-hoc query functionality. ClaimsPro Connect — launched in 2020 — extends this with a client-facing portal featuring Google application integration for geographic mapping, advanced security controls, tailored file search, and Excel export for loss runs. The firm operates 11 U.S. branch locations (headquartered in St. Louis, MO) and leverages SCM Insurance Services' broader 200+ location, 3,000+ employee network. Acquired and rebranded entities (CJ Hester, Nixon & Company, Allmark Services) have been integrated under the unified ClaimsPro brand.

ClaimsPro generates revenue through professional services fees billed to insurance providers and self-insured corporations on multi-year contracts, with pricing negotiated per engagement rather than publicly disclosed. The go-to-market is enterprise field sales with dedicated account teams and 24/7/365 emergency claim response (1-877-346-4966), supplemented by an online claim submission portal. Distribution is direct: branch-based field adjusting, emergency response, and account management serving insurance carriers requiring multi-jurisdictional claims handling and self-insured corporates needing consolidated North American claims views. The 2022 strategic alliance with Integra Technical Services extends specialty loss adjusting into Latin American and international reinsurance markets.

Name

ClaimsPro

Legal name

ClaimsPro LP

Website

https://claimspro.us

Company type

Private

Founded year

1980

Operating status

Operating

Short description

ClaimsPro is a multi-national independent insurance claims adjusting firm providing field-based claims management, specialty risk, and technology-enabled reporting services to insurance carriers and self-insured corporate clients across North America, operating 11 U.S. branches under SCM Insurance Services.

Ownership category

akta.pro rank

Product category

Insurance Claims Adjusting Services

NAICS

Claims Adjusting (524291)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Claims Advocacy & Loss Recovery Services (FSAEADAH)

akta.pro secondary industries

Eligibility, Coverage Verification & Policy Administration Support (BPAAAFAC), Claims Management & Cargo Insurance Administration (TLAIANAK)

Keywords

• Claims adjusting services
• Insurance claims management
• Property loss adjusting
• Casualty claims handling
• Specialty risk adjusting

Headquarters

HQ city

St. Louis

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Claims Adjusting Services: Professional claims adjusting services billed to insurance providers and self-insured corporate clients. Services include claims investigation, documentation, liability analysis, reserve management, settlement processing, and claims administration. Revenue is generated through service fees for claims handling.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

ClaimsPro provides independent multi-line claims adjusting services to insurance carriers and self-insured corporations across North America, including investigation, documentation, liability analysis, reserve management, and settlement processing for automobile, property, casualty & liability, specialty risk, and transportation/cargo/marine claims. Services are delivered by a national network of professional adjusters supported by the proprietary iAdjust™ claims management platform and the ClaimsPro Connect client portal, with 24/7 emergency response and dedicated Specialty Risk Division handling complex commercial and industrial losses.

Product overview

ClaimsPro is a multi-national independent adjusting firm offering a unified platform of claims management solutions. The core product is iAdjust™, a proprietary claims management software that powers the company's adjusting services with real-time data access and comprehensive reporting. ClaimsPro Connect serves as the client-facing portal, providing enhanced claims data access and geographic mapping integration with Google applications. The company provides claims adjusting services across multiple specializations including automobile, property, casualty & liability, and litigation preparation, supported by a Specialty Risk Division (SRD) for large complex losses and a Transportation/Cargo/Marine division. Acquired brands CJ Hester and Nixon & Company have been integrated into the ClaimsPro portfolio.

Differentiator

Problem solved

Functional benefit

Brands

• Specialty Risk Division (SRD): Multi-disciplinary loss professionals equipped with experience to successfully manage large and complex commercial and industrial losses.
• Transportation, Cargo, and Marine

Products and services

• Claims Adjusting Services

Quantifiable outcome

• Improved claims handling efficiency through proprietary technology
• +2 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability1 record

Feature2 records

Partnerships

One partnership is on record.

• Integra Technical ServicescoreStrategic or Co-development Partner · 10 May 2022ClaimsPro's Specialty Risk Division (SRD) formed a strategic alliance with Integra Technical Services, a leading specialty loss adjuster established in 1998. The partnership enhances ClaimsPro's global service offering to Lloyd's, international and domestic insurance, and reinsurance markets. The combined resources focus on complex, commercial, and specialty lines of business including construction, engineering, power generation, mining, marine, transportation, oil and gas, and specialist liabilities across North America and Latin America.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Crawford & Company: One of the world's largest independent claims management and adjusting firms, serving insurance carriers and self-insureds across auto, property, casualty, and specialty lines globally. Directly comparable to ClaimsPro in service mix, customer base, and delivery model.
• Sedgwick: Largest independent adjusting and claims management firm globally, offering claims administration, loss adjusting, and specialty risk services to insurers and corporates. Closest scaled analog to ClaimsPro's full-service adjusting model.
• McLarens: Global independent loss adjusting and claims management firm with strong specialty and complex-loss capabilities. Direct competitor in commercial property, casualty, marine, and energy claims — closely matching ClaimsPro's SRD value proposition.
• Pilot Catastrophe Services: Independent claims adjusting firm specializing in property and catastrophe claims for insurance carriers. Overlaps directly with ClaimsPro's property and CAT response capabilities and 24/7 emergency claim service model.
• ESi (Engineering Systems Inc.): Specialty loss adjusting and consulting firm focused on complex property, casualty, and equipment failures for insurers and self-insureds. Highly comparable to ClaimsPro's Specialty Risk Division in technical, engineering-driven loss work.
• GAB Robbins: Independent insurance adjusting firm providing property, casualty, and auto claims services to carriers and self-insureds. A direct regional/national peer with a similar multi-line adjusting service offering.
• Integra Technical Services: Specialty loss adjuster established in 1998 that entered a strategic alliance with ClaimsPro's SRD in 2022 to serve Lloyd's, international, and reinsurance markets. A direct competitor and alliance partner in specialty loss adjusting.

Broad incumbents

• Davies: Global professional services and claims solutions firm operating in 22 countries that acquired ClaimsPro's parent SCM Insurance Services in 2025. Now ClaimsPro's parent and an overlapping provider of claims, adjusting, and risk services.
• Charles Taylor Adjusting: Global adjusting and claims management firm with strong Lloyd's market and specialty loss capabilities. Comparable in international/specialty adjusting footprint to ClaimsPro's Integra-aligned offering.

Emerging players

• Frantz Ward: Independent adjusting and insurance services provider with multi-state US coverage and similar B2B carrier/corporate client base. Comparable as a smaller-scope competitor in routine and specialty claims handling.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ClaimsPro