Cleveland Clinic London
Cleveland Clinic London operates a private 184-bed hospital and three outpatient centres across London, delivering multidisciplinary specialty care — cardiac, neurosciences, orthopaedics, oncology, digestive, robotic surgery — to self-pay, insured, NHS-referred, and international patients under the global Cleveland Clinic brand.
- Company typePrivate
- Founded2021
- HeadquartersLondon, United Kingdom
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Cleveland Clinic London does
Cleveland Clinic London Ltd is a UK-registered private limited company (company number 09915684) operating as the London arm of The Cleveland Clinic Foundation, a US nonprofit academic medical centre founded in 1921. It runs a 184-bed flagship hospital at 33 Grosvenor Place (29 ICU beds, 8 operating theatres, 42-bed neurological rehabilitation suite) alongside three outpatient centres in Portland Place (Harley Street Medical Area), Moorgate (City of London) and North London (999 Finchley Road). The clinical workforce totals 1,440 caregivers including 270 medical doctors and 450 nurses, organised around multidisciplinary institutes covering cardiac care, neurosciences, orthopaedics, digestive disease, critical care, general practice, rehabilitation and urology, with a robotic surgery programme led by the surgeon credited with the world's first active robotic procedure.
The digital backbone is MyChart — an Epic Systems-licensed, fully integrated electronic medical record that was first deployed in a UK private hospital at this site — supporting appointment booking, eCheck-in, video visits (via Zoom), AI-assisted eVisits for five common low-acuity conditions, location-based Hello Patient auto check-in, billing and clinical record access across web and mobile. A dedicated Moorfields Private ophthalmology clinic operates within the Moorgate site under a co-location partnership, and seven luxury hotel partnerships (DoubleTree Victoria, InterContinental Park Lane, The Berkeley, Carlton Tower Jumeirah, The Langham, The Hari, Rubens at the Palace) accommodate international and self-pay patients.
Revenue is generated through clinical service fees (consultations, diagnostics, procedures, inpatient care) sourced from self-pay patients, UK private medical insurance (Bupa, AXA PPP, Aviva, Vitality, WPA, Cigna, Allianz Partners, Healix), NHS/GP referrals and a premium Global Patient Services programme that coordinates care for international patients from 14+ countries via in-country representatives. The company is wholly owned by The Cleveland Clinic Foundation and has no external institutional investors, consistent with its nonprofit parent structure.
Cleveland Clinic London firmographics
Firmographics- Name
- Cleveland Clinic London
- Legal name
- Cleveland Clinic London Ltd
- Website
- https://clevelandcliniclondon.uk
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Cleveland Clinic London operates a private 184-bed hospital and three outpatient centres across London, delivering multidisciplinary specialty care — cardiac, neurosciences, orthopaedics, oncology, digestive, robotic surgery — to self-pay, insured, NHS-referred, and international patients under the global Cleveland Clinic brand.
- Ownership category
- akta.pro rank
Cleveland Clinic London industry classification
Industry- Product category
- Private Hospital Services
- NAICS
- General Medical and Surgical Hospitals (62211), Offices of Physicians (62111), All Other Outpatient Care Centers (621498)
- SIC
- Services-General Medical & Surgical Hospitals, Nec (8062), Services-Specialty Outpatient Facilities, Nec (8093), Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty) (HLAFABAA)
Keywords
Where Cleveland Clinic London is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices4 records
Markets served
Cleveland Clinic London business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Clinical Services Revenue: Direct healthcare service fees from consultations, procedures, surgeries, diagnostic tests, and inpatient hospital care. Revenue generated through self-pay patients, private medical insurance reimbursements, and embassy/sponsor third-party payments.
- International Patient Services: Premium concierge-style healthcare services for international patients including coordination of medical services, travel planning, interpretation, and accommodation assistance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Self-Pay Healthcare Services |
| Other | Monthly | Private Medical Insurance |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels6 records
Cleveland Clinic London product offering
Product offeringCore offering
Cleveland Clinic London operates a private hospital and outpatient centres delivering comprehensive inpatient, outpatient and diagnostic medical services across multiple specialties. Core clinical offerings include cardiac care, neurosciences, orthopaedics, digestive disease, critical care, general practice, rehabilitation, urology, and robotic surgery, supported by a fully integrated electronic medical records system (MyChart) for digital patient engagement.
Product overview
Cleveland Clinic London is a private healthcare provider operating a platform-plus-multiple-facilities model. The core patient-facing digital product is MyChart, an Epic Systems-powered electronic medical records portal providing appointment booking, eCheck-in, video visits, eVisits for AI-assisted diagnosis, and Hello Patient location-based check-in automation. Physical healthcare delivery spans four facilities: Cleveland Clinic London Hospital (184 beds with ICU, operating theatres, and neurological rehabilitation), Portland Place Outpatient Centre (Harley Street diagnostics), Moorgate Outpatient Centre (City of London specialist consultations), and North London Medical Centre (999 Finchley Road). Clinical service lines include Cardiac Care, Neurosciences, Orthopaedics, Digestive Disease Institute, Critical Care, General Practice, Rehabilitation, and Urology. Supporting services include Health Assessments, Robotic Surgery, and Global Patient Services for international patients.
Differentiator
Problem solved
Functional benefit
Brands
- MyChart: Secure online health management tool that provides patients access to their electronic medical records, appointment booking, secure messaging with medical teams, and video visits
Products and services
- MyChart Patient Portal
Quantifiable outcome
- JAG accreditation awarded by Royal College of Physicians for gold standard endoscopy services
- +2 more outcomes
Companies that use Cleveland Clinic London
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles5 records
Cleveland Clinic London technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability9 records
Feature3 records
Cleveland Clinic London partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered minor and core.
- DoubleTree by Hilton London VictoriaminorPartnership hotel offering discounted rates for Cleveland Clinic London patients and visitors. Located near the hospital. Contact +44 207 834 8123 for booking.
- InterContinental Park LaneminorLuxury hotel partnership offering discounted rates for Cleveland Clinic London patients and visitors. Located near Hyde Park with premium amenities.
- The Carlton Tower JumeirahminorFive-star hotel partnership offering preferential rates for Cleveland Clinic London patients and visitors. Located in Knightsbridge area.
- The LanghamminorHistoric luxury hotel partnership offering discounted rates for Cleveland Clinic London patients and visitors. Located near Oxford Circus.
- The BerkeleyminorLuxury boutique hotel partnership offering preferential rates for Cleveland Clinic London patients and visitors. Located near Hyde Park and Knightsbridge.
- The HariminorBoutique luxury hotel partnership offering discounted rates for Cleveland Clinic London patients and visitors. Located in Belgravia area.
- The Rubens at the PalaceminorHeritage hotel partnership offering preferential rates for Cleveland Clinic London patients and visitors. Located near Victoria Palace Theatre.
- Moorfields Private at Cleveland CliniccoreMoorfields Eye Hospital partnership providing Rapid Access and Urgent Care Clinic at Moorgate Outpatient Centre. World-renowned Moorfields Private consultants deliver ophthalmology care at the facility. Available Monday-Friday 2-6pm.
Scale indicators7 records
Recent moves9 records
Expansion highlights6 records
Cleveland Clinic London competitors and assessment
Company assessmentDirect peers
- HCA Healthcare UK: Largest private acute hospital operator in London (London Bridge, Wellington, Lister, Portland, Princess Grace). Direct multi-specialty competitor for self-pay, insured and international patients across cardiac, neuro and orthopaedic service lines.
- Bupa Cromwell Hospital: Boutique London private acute hospital in Kensington offering multi-specialty complex care including oncology, cardiac and paediatrics. Directly comparable to Cleveland Clinic London in inpatient capacity, international patient mix and premium self-pay positioning.
- King Edward VII's Hospital: Premium central London private hospital focused on complex medicine and surgery, particularly cardiac and oncology. Materially comparable in size, specialty mix and patient demographic; Cleveland Clinic London's COO Lindsey Condron was previously CEO here.
- Cleveland Clinic Abu Dhabi: Sister facility in the Cleveland Clinic global network operated as a multi-specialty tertiary hospital. Highly comparable in clinical model, group-practice structure, Epic EMR and Cleveland Clinic operating protocols.
- The London Clinic: Independent charitable private hospital on Harley Street delivering complex multi-specialty care including cancer, cardiac and orthopaedics. Comparable in central London location, premium case mix and self-pay/insured revenue mix.
Broad incumbents
- The Royal Marsden Private Care: UK's leading private cancer hospital, part of The Royal Marsden NHS Foundation Trust. Comparable in tertiary multi-specialty intensity and private-pay/insured oncology-adjacent case mix.
- Spire Healthcare: Largest UK private hospital group with multiple London sites and broad multi-specialty coverage. Overlaps significantly with Cleveland Clinic London's elective surgery, orthopaedic and diagnostic offering across a wider footprint.
- Circle Health Group: UK's largest independent provider of hospital services following BMI Healthcare acquisition, operating 50+ hospitals. Comparable across elective inpatient and outpatient services with London presence.
- Nuffield Health: UK-wide charitable hospital and wellbeing provider with London facilities. Competitor in self-pay and insured elective care, diagnostics and outpatient services.
Regional players
- Moorfields Eye Hospital: World-leading ophthalmology specialist with dedicated private unit (Moorfields Private) operating out of Cleveland Clinic London's Moorgate site. Peer in ophthalmology and strategic partner for that London location.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
Cleveland Clinic London social profiles
Digital presenceCleveland Clinic London compliance and trust
Trust signalCompliance6 records
Cleveland Clinic London financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cleveland Clinic London leadership team
Management profileNumber of profiles
Profiles1 record
Cleveland Clinic London subsidiaries and ownership
Company hierarchySubsidiaries1 record
Cleveland Clinic London funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cleveland Clinic London M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cleveland Clinic London
What does Cleveland Clinic London do?
Cleveland Clinic London operates a private hospital and outpatient centres delivering comprehensive inpatient, outpatient and diagnostic medical services across multiple specialties. Core clinical offerings include cardiac care, neurosciences, orthopaedics, digestive disease, critical care, general practice, rehabilitation, urology, and robotic surgery, supported by a fully integrated electronic medical records system (MyChart) for digital patient engagement.
Is Cleveland Clinic London a public or private company?
Cleveland Clinic London is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Cleveland Clinic London founded?
Cleveland Clinic London was founded in 2021. It employs 501 to 1,000 people.
Where is Cleveland Clinic London based?
Cleveland Clinic London is headquartered in London, United Kingdom, in the Europe region.
How does Cleveland Clinic London make money?
Two revenue lines are on record. Clinical Services Revenue is the primary driver. The others are international Patient Services.
Who are Cleveland Clinic London's main competitors?
Direct peers on record are HCA Healthcare UK, Bupa Cromwell Hospital, King Edward VII's Hospital, Cleveland Clinic Abu Dhabi and The London Clinic. Broad incumbents are The Royal Marsden Private Care, Spire Healthcare, Circle Health Group and Nuffield Health. Moorfields Eye Hospital is listed as a regional player.
Does Cleveland Clinic London have an API?
No public API is recorded for Cleveland Clinic London.
What industry is Cleveland Clinic London in?
Cleveland Clinic London's product category is Private Hospital Services. Its primary akta.pro industry code is HLAFABAA, Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty). Its NAICS code is 62211 and its SIC code is 8062.