Clínica de los Remedios Cali

What Clínica de los Remedios Cali does

Clínica Nuestra Señora de los Remedios (CNSR), legally Instituto de Religiosas de San José de Gerona — Clínica Nuestra Señora de los Remedios, is a high-complexity, nonprofit private hospital headquartered in Cali, Valle del Cauca, Colombia, operating under the ownership of the Spanish-based religious institute Instituto de Religiosas de San José de Gerona (IRSJG). The institution traces its Cali presence to 1922 when the parent institute arrived, and formally assumed ownership of the former Clínica Garcés in 1954, relocating to its current headquarters at Avenida 2 Norte #24-157 in 1970. It operates across three physical sites in Cali — the main hospital, Centro Médico María Gay Tibau, and Sede Servicios Ambulatorios — and employs more than 900 collaborators across 52+ medical specialties, performing 13,730 surgeries in 2024.

The clinic delivers a full-stack high-complexity service portfolio organized into 14 departmental units: surgery (including HoLEP laser prostate surgery, video-assisted thoracoscopic spinal surgery, and bariatric procedures), external consultation across 52+ specialties, intensive and intermediate care (adult, pediatric, neonatal), high-complexity endoscopy, hospitalization, diagnostic imaging, clinical laboratory, physical and cardiac rehabilitation, high-risk obstetrics, isolation, spinal surgery, oncology, and 24/7 emergency care. Patient-facing digital channels include the CNSR Virtual portal (service requests), Resultados Online (lab and imaging results), and Pagos PSE (online payments integrated with Aval Paycenter). The institution is recognized as a national reference center for ophidism (snake bite) and as part of the Cali Norte Región Angels stroke network, and was ranked among the top 5 best hospitals in Cali by Newsweek in 2024. It is ISO 9001:2015 certified by ICONTEC.

Commercially, the clinic generates revenue from medical services billed through four mechanisms: prepaid medicine plans, health insurance policies, the proprietary CNSR membership program (offering priority access), and out-of-pocket payments for particular patients. Distribution is direct via three physical sites plus phone, email, and CNSR Virtual appointment booking. The IRSJG ownership structure imposes a social mission — the Obra Social — which cross-subsidizes care for vulnerable populations and underpins community initiatives such as 'De la Calle a la Cima' in partnership with the Cali Secretariat of Social Welfare. Pricing is quote-based per service and is not publicly disclosed. The clinic is not publicly traded; it functions as the Colombian operating flagship of the IRSJG international network (Spain, Italy, Cameroon, Latin America).

Name

Clínica de los Remedios Cali

Legal name

Instituto de Religiosas de San José de Gerona - Clínica Nuestra Señora de los Remedios

Website

https://clinicadelosremedios.com.co

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

101–250 employees

Short description

Clínica Nuestra Señora de los Remedios is a nonprofit, high-complexity hospital in Cali, Colombia, owned by the Spanish Instituto de Religiosas de San José de Gerona, operating three sites with 900+ staff across 52+ specialties and serving patients via prepaid medicine, insurance, membership, and out-of-pocket payments.

Ownership category

akta.pro rank

Product category

Hospital and High-Complexity Healthcare Services

NAICS

Specialty (except Psychiatric and Substance Abuse) Hospitals (622310), Ambulatory Health Care Services (621)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty) (HLAFABAA)

akta.pro secondary industry

International/Medical Tourism Hospital Systems (HLAFAAAN)

Keywords

• High-complexity hospital
• Medical specialties services
• Emergency and ICU care
• Outpatient diagnostic imaging
• Oncology and surgical care

Headquarters

HQ city

Cali

HQ country

Colombia

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Healthcare Services Revenue: Revenue generated from providing medical services across multiple specialties including surgery, hospitalization, emergency care, diagnostics, and rehabilitation. Services are billed through various payment mechanisms including prepaid medicine, insurance policies, memberships, and out-of-pocket payments.
2. Outpatient Consultation Services: External consultation services for particular patients, prepaid medicine users, policyholders, and membership holders.
3. Diagnostic Services: Medical imaging, clinical laboratory, and other diagnostic support services.
4. Surgical Procedures: General and specialized surgical procedures including minimally invasive surgery.
5. Social/Charitable Care (Obra Social): Cross-subsidized services for vulnerable populations funded through the Instituto de Religiosas de San José de Gerona's social work programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Clínica de los Remedios Cali is a nonprofit, high-complexity hospital delivering inpatient, outpatient, emergency, ICU, surgical, obstetric, neonatal, oncology, rehabilitation, imaging, and clinical-laboratory services across 52+ medical specialties. It serves patients in Cali and Valle del Cauca through three physical locations and complementary digital channels (CNSR Virtual teleconsultations, online lab results, and online PSE payments). The institution is operated by the Instituto de Religiosas de San José de Gerona and has served the region since 1922.

Product overview

Clínica Nuestra Señora de los Remedios (CNSR) is a high-complexity healthcare institution operating as a unified hospital network with three facilities: the main hospital (Sede Principal), Centro Médico María Gay Tibau, and the outpatient services facility (Sede Servicios Ambulatorios). The clinic's core offering consists of medical-surgical services organized into 14 departmental areas: Surgery, External Consultation (52+ specialties), Intensive and Intermediate Care, High-Complexity Endoscopy, Hospitalization, Imaging, Clinical Laboratory, Physical and Cardiac Rehabilitation, High-Risk Obstetrics, Isolation, Spine Unit, Comprehensive Oncology, and Emergency care. These services are delivered alongside patient-facing digital platforms — CNSR Virtual (online service request portal), Resultados Online (digital results), and Pagos PSE (online payments via Aval Paycenter) — and a membership program (Membresía CNSR). Social programs (Afecto, Humanización, Amor por la Vida) complement the clinical portfolio. All services are certified under ISO 9001 by ICONTEC.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 13,730 surgeries performed in 2024
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• World Stroke Organization (WSO)coreStrategic or Co-development PartnerWSO partnered with the clinic in the recognition of Cali Norte as Región Angels. The clinic was recognized as a fundamental pillar and reference in stroke (ACV) management and good practices at the district level through this partnership with WSO and the Secretaría de Salud de Cali.
• Secretaría de Salud de CalicoreStrategic or Co-development PartnerLocal government health authority partnered with the clinic in the Región Angels initiative for stroke care excellence, recognizing the clinic's role in emergency neurological care.
• Fundación Samaritanos de la CalleminorStrategic or Co-development PartnerSocial partnership for the 'De la Calle a la Cima' community initiative, a sports and social event aimed at inclusion, hope, and social welfare for homeless populations.
• Secretaría de Bienestar Social de CaliminorStrategic or Co-development PartnerGovernment partnership for social outreach programs including the 'De la Calle a la Cima' initiative addressing social inclusion and welfare.
• Instituto de Religiosas de San José de Gerona (IRSJG)coreOthersParent religious institute that owns and operates the clinic. The institute is registered with the AECI and operates an international network of clinics, geriatric centers, educational institutions, and social work programs across Spain, Italy, Colombia, Cameroon, and other countries.

Scale indicators8 records

Recent moves9 records

Expansion highlights5 records

Regional players

• Fundación Santa Fe de Bogotá: Premier Bogotá academic hospital, nonprofit-affiliated, with a comparable mix of high-complexity specialty services, ISO-level quality accreditation, and university teaching hospital status. Competes for the same national-level complex referrals from outside Valle del Cauca.
• Clínica del Country: Bogotá-based high-complexity multi-specialty hospital with comparable breadth of specialties and premium patient segment. Operates in a different geography but is the closest analog in Colombia for case mix and patient demographics.
• Hospital Pablo Tobón Uribe: High-complexity nonprofit hospital in Medellín with comparable transplant, oncology, and pediatric specialty depth. A relevant benchmark for specialty-case pricing and nonprofit hospital operating economics in Colombia.
• Clínica Universitaria Bolivariana: Medellín-based high-complexity university hospital with comparable specialty breadth and university teaching affiliation. Relevant peer for clinical protocols and academic partnerships outside Valle del Cauca.

Broad incumbents

• Hospital Israelita Albert Einstein: Brazilian nonprofit high-complexity academic hospital at much larger scale, frequently cited as the Latin American benchmark for clinical quality and patient experience. Useful proxy for quality benchmarking and upper-bound aspirational positioning.
• Compensar EPS: Major Colombian prepaid health/EPS operator with affiliated provider network. Competes indirectly for outpatient and prepaid-medicine patient share that Clínica de los Remedios targets through its membership program.
• Keralty (Organización Sanitas Internacional): Vertically integrated Colombian health network with its own hospitals, clinics, and EPS. A broad incumbent that competes for insured patients and outpatient volume across Colombia, including Cali.

Direct peers

• Centro Médico Imbanaco: High-complexity multi-specialty hospital also headquartered in Cali, offering comparable oncology, surgery, intensive care, and outpatient services. The most direct local competitor for premium referrals in Valle del Cauca.
• Fundación Valle del Lili: One of the largest academic high-complexity hospitals in Cali, offering a similar specialty depth (52+), transplant programs, and university-affiliated clinical research. A direct peer for specialist referrals and physician talent in the same metro.

Others

• SURA (Seguros SURA Colombia): Major Colombian health insurer and EPS operator with affiliated provider clinics. Not a direct competitor in hospital operations, but a key payer and channel partner that influences patient flow to Clínica de los Remedios.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/clinicadelosremedios
• LinkedInlinkedin.com/company/clinica-de-los-remedios-cali
• Instagraminstagram.com/clinicadelosremedios

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clínica de los Remedios Cali