What Borough of Closter does

The Borough of Closter is a municipal government entity located in Bergen County, Northern Valley, New Jersey, serving a residential community in the United States. Established with its police department dating back to 1904, the borough operates under a Mayor and Council form of government and delivers essential public services including police protection (CALEA-accredited for over 15 years), fire services, emergency management, public works, building and code enforcement, health and vital statistics, tax collection and assessment, municipal court, and parks and recreation.

The borough's technology infrastructure is centered on the Apptegy municipal platform, which provides the official website (closterboro.com), iOS and Android mobile applications, text-based notification services, an online service request portal (report-a-problem), and integrated department subsites. Distribution channels include in-person borough hall services, online self-serve portals, mobile apps, and field-based police services operating 24/7. The borough maintains a multi-channel communication strategy across its website, social media (Facebook, YouTube, Instagram), email/text newsletters, and community events.

The borough's revenue model is based on three primary streams: property taxes (the largest, assessed annually on residential and commercial properties within borough boundaries), municipal fees and permits (including building permits, alarm registrations, and licensing), and state and federal grant funding (such as Sustainable Jersey grants from the PSEG Foundation). Customer segments are geographically defined and include borough residents (primary), local businesses, and community organizations. Pricing is not publicly disclosed as tax rates are set annually through the municipal budget process.

Name

Borough of Closter

Legal name

Borough Of Closter

Website

https://closterboro.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The Borough of Closter is a municipal government in Bergen County, New Jersey, delivering essential public services—including police, fire, public works, tax collection, and permitting—to its residents and local businesses through in-person, online, and mobile channels.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive, Legislative, and Other General Government Support (9211), Justice, Public Order, and Safety Activities (922), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Municipal government services
• Public safety services
• Property tax collection
• Building permit services
• Community recreation programs

Headquarters

HQ city

Closter

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Taxes: Collection of property taxes from residential and commercial properties within the borough
2. Municipal Fees and Permits: Fees collected for various municipal services including building permits, alarm registrations, and other administrative services
3. State and Federal Funding: Grant funding from state programs such as Sustainable Jersey grants and other government programs

Pricing tiers

Distribution channels4 records

Marketing channels6 records

Core offering

The Borough of Closter is a municipal government in New Jersey that delivers essential local government services to residents and businesses within its jurisdiction. Core offerings include public safety through a CALEA-accredited police department, property tax administration and collection, building permits and code enforcement, public works, and community recreation programs and events.

Product overview

The Borough of Closter operates a unified municipal services portal (built on Apptegy) that encompasses multiple government service modules including the main borough website, Closter Police Department subsite, recreation programs, public works services, and various administrative departments. The portfolio consists of a primary municipal portal with integrated department subsites offering services such as tax collection, building permits, public safety, parks and recreation, and community information.

Differentiator

Problem solved

Functional benefit

Products and services

• Police and Public Safety Services CALEA-accredited police department providing law enforcement, emergency response, and community policing services to Borough residents, businesses, and visitors.

Quantifiable outcome

• Community participation in Rise Against Hunger event prepared 20,000 meals for global distribution
• +1 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered minor and core.

• Sustainable JerseyminorStrategic or Co-development PartnerSustainable Jersey program provides certification and grant opportunities for municipalities pursuing sustainability initiatives. Closter participates in this program for environmental stewardship, climate resilience, and community engagement projects.
• New Jersey State League of Municipalities (NJLOM)minorStrategic or Co-development PartnerNJLOM is a professional association for municipal officials. Mayor Glidden was recognized at the NJLOM conference's Mayors Hall of Fame for 10 years of service.
• CALEA (Commission on Accreditation for Law Enforcement Agencies)coreStrategic or Co-development PartnerCALEA provides accreditation for law enforcement agencies. Closter Police Department has been CALEA accredited for over 15 years, demonstrating professional standards and compliance with national law enforcement best practices.
• New Jersey State Association of Chiefs of Police (NJSACOP)minorStrategic or Co-development PartnerNJSACOP is the professional association for law enforcement executives in New Jersey. Closter Police Department's CALEA accreditation is certified through this organization.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Borough of Norwood: Small Bergen County borough operating under the same NJ municipal code, sharing comparable tax base dynamics and service obligations. Directly comparable in scale and operating model.
• Borough of Demarest: Adjacent Northern Valley borough in Bergen County with similar population size, school-driven residential profile, and equivalent municipal service mix (police, public works, recreation, tax collection).
• Borough of Tenafly: Larger but adjacent Northern Valley borough in Bergen County with a similar residential/property-tax-driven budget structure and full-service municipal operation including police, public works, and recreation.
• Borough of Cresskill: Neighboring Bergen County borough operating a similar mayor/council municipal structure with comparable service lines (police, DPW, recreation, tax collection) and property-tax revenue model.
• Borough of Alpine: Neighboring small Bergen County borough with comparable form of government, residential tax base, and similar reliance on mayor/council structure. Directly comparable in scale, services, and demographic profile.

Broad incumbents

• State of New Jersey: State government providing grants, regulatory oversight, and statutory frameworks governing municipal operations including property taxation, land use, and public safety.
• Bergen County Government: County-level government that overlays borough operations, providing shared services, county police, and infrastructure support. Broader public-sector entity in the same operating geography.

Others

• Apptegy: Vendor platform powering Closter's municipal website and mobile apps. Comparable as the technology infrastructure provider underpinning Closter's resident engagement channels.
• Sustainable Jersey: Certification and grant program in which Closter participates for municipal sustainability initiatives. Comparable as a program stakeholder rather than a peer governing entity.
• New Jersey State League of Municipalities (NJLOM): Professional association representing all NJ municipalities including Closter. Comparable in member-services scope (advocacy, training, recognition programs) but operating as a membership organization rather than a governing body.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC_YvLr7EhTN4LJioQAiCE8A
• Facebookfacebook.com/BoroughOfCloster
• Instagraminstagram.com/closterboro
• LinkedInlinkedin.com/company/borough-of-closter

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Borough of Closter