Cluster de Servicios SAS

What Cluster de Servicios SAS does

Cluster de Servicios SAS (ClusterDS) is a Colombian cybersecurity and managed IT services provider founded in 2018 and headquartered in Bogotá, with additional operations in Medellín, Cali, and Bucaramanga. The company delivers a portfolio of security services that includes 24/7 SOC/NOC monitoring, mobile device management (MDM), ethical hacking, endpoint security, ISO 27001 auditing, XDR, Zero Trust architecture implementation, and application security testing. Its technical teams apply established methodologies from OWASP, NIST, and OSSTMM, and hold the certifications required to perform formal compliance audits.

The firm serves a dual customer base. On the institutional side, it counts Colombian public-sector entities such as the Armada Nacional, multiple municipal Alcaldías, the Contraloría, and Bomberos among its clients. On the private side, it serves industrial and logistics firms including Ramguiflex and Incilog. The company has also launched a dedicated "Ciberseguridad para Pymes" package aimed at the underserved SME segment, indicating a deliberate broadening of its addressable market beyond large institutions and government.

ClusterDS operates a managed-services business model, monetizing through recurring service contracts, project-based consulting, and compliance audits. Its go-to-market is direct, supported by technology partnerships with Cisco and Sophos whose platforms underpin the delivery stack. No institutional funding rounds, acquisitions, or leadership changes have been disclosed, and the company remains privately held.

Name

Cluster de Servicios SAS

Legal name

Cluster de Servicios SAS

Website

https://clusterds.co

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Cluster de Servicios SAS is a Colombian managed cybersecurity provider offering SOC/NOC, XDR, ethical hacking, and ISO 27001 audit services to government entities, large institutions, and SMEs across Colombia.

Ownership category

akta.pro rank

Product category

Cybersecurity Services

NAICS

Security Systems Services (56162), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro industry

PRIMARYBPAEADAB

Security Operations Center (SOC) as a Service

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Cybersecurity Services (MSSP)

SECONDARYBPAEADAD

Vulnerability Management & Penetration Testing Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Cybersecurity Services (MSSP)

SECONDARYBPAEAEAG

Network Security Services (Firewall/VPN/ZTNA/SASE Integration)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Network & Infrastructure Services

SECONDARYBPAEAMAG

Cybersecurity Operations Outsourcing (SOC / SecOps)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Outsourcing & Offshoring Services

Keywords

• Managed security services
• Cybersecurity consulting
• Endpoint detection response
• Ethical hacking services
• ISO 27001 compliance

Headquarters

HQ city

Bogotá

HQ country

Colombia

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Managed Security Services: Recurring managed security services including SOC/NOC 24/7 monitoring, threat detection, and incident response services for enterprise clients.
2. MDM Services: Mobile Device Management services for enterprise device security, offered as subscription or per-device pricing.
3. Professional Services - Ethical Hacking: Penetration testing and ethical hacking services provided as project-based engagements for vulnerability assessment.
4. Cybersecurity Consulting: Security consulting including ISO 27001 audits, SGSI implementation, risk assessments, and security training.
5. Endpoint Security Solutions: Antivirus EDR solutions and endpoint protection services provided as recurring subscriptions.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Cluster de Servicios SAS (ClusterDS) delivers managed cybersecurity and IT infrastructure services to organizations in Colombia. Its core offering centers on 24/7 SOC/NOC monitoring, Mobile Device Management (MDM), endpoint protection (EDR/XDR), ethical hacking and penetration testing, and ISO 27001/SGSI consulting and auditing. The company also provides complementary services such as computer forensics, vulnerability detection, threat hunting, cyber intelligence, perimeter firewall and WAF management, VPN, backup and continuity, cloud monitoring, IT outsourcing, help desk, and cybersecurity training.

Product overview

Cluster de Servicios SAS operates as a cybersecurity services provider offering an integrated portfolio of managed IT and security services. The company's offering is a platform-plus-services architecture centered around 24/7 SOC/NOC monitoring capabilities, complemented by a comprehensive suite of security services including Mobile Device Management (MDM), ethical hacking/pentesting, computer forensics analysis, cybersecurity training, VPN, Antivirus EDR, social engineering testing, backup and continuity, WAF, perimeter firewall, threat hunting, cyber intelligence, XDR, vulnerability detection, and risk management. Additional support services include IT outsourcing, help desk, cloud monitoring, data protection, identity management, incident response, cloud security, Zero Trust framework implementation, AppSec, and strategic consulting. The company also implements ISO 27001-compliant information security management systems (SGSI) and provides ISO 27001 audit services. This integrated approach combines proactive threat detection, reactive incident response, and strategic security advisory services delivered through their centralized monitoring platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed SOC and NOC Monitoring 24/7 Security Operations Center and Network Operations Center service providing real-time surveillance of security events, SIEM event correlation, threat detection, incident response, vulnerability analysis, connectivity issue resolution, and infrastructure availability management for enterprise and government clients.
• Mobile Device Management (MDM) Enterprise mobile device management solution enabling remote configuration, data wiping, application control, geolocation, policy enforcement, BYOD support, and corporate containerization for smartphones, tablets, and laptops.
• Ethical Hacking / Penetration Testing Controlled attack simulation service identifying vulnerabilities across networks, systems, applications, and cloud environments with remediation planning for enterprise and government organizations.
• Endpoint Detection and Response (Antivirus EDR / XDR) Endpoint protection solution combining traditional antivirus capabilities with advanced threat detection, automated response, and extended detection and response across multiple security layers for comprehensive endpoint threat visibility.
• Computer Forensics Analysis Digital forensics investigation service covering evidence preservation, data recovery, vulnerability identification, executive reporting, and legal compliance support for organizations responding to incidents.
• ISO 27001 Consulting and SGSI Implementation Information security management system implementation service following ISO 27001 standards, including consulting, implementation, and auditing for organizations seeking compliance certification.
• Cybersecurity Training Employee education program designed to build security awareness and skills within organizations, addressing phishing, social engineering, and general cyber hygiene.
• Social Engineering Testing Security assessment service evaluating organizational vulnerability to manipulation tactics through simulated attacks for enterprise clients.
• Threat Hunting and Cyber Intelligence Proactive threat detection and threat intelligence service actively searching for indicators of compromise and advanced threats within enterprise environments, providing actionable insights on emerging cyber threats.
• Perimeter Firewall and WAF Management Network boundary and web application perimeter protection services, including firewall configuration and Web Application Firewall (WAF) defense against web-based threats and attacks.
• VPN (Virtual Private Network) Remote access security solution enabling encrypted corporate communication, site-to-site connectivity, and cloud-based VPN for secure data transmission across enterprise networks.
• Backup and Continuity Data protection service implementing redundant backup systems for sensitive information with rapid recovery mechanisms to support business continuity.
• Vulnerability Detection and Risk Management Systematic identification and assessment of security weaknesses across IT infrastructure, combined with strategic security risk identification, evaluation, and mitigation planning.
• IT Outsourcing and Help Desk Complete IT infrastructure management, end-user technical assistance, and support services for enterprise operations, covering day-to-day technology operations.
• Cloud Security and Cloud Monitoring Continuous surveillance and protection service for cloud infrastructure, applications, and data, ensuring availability, performance, and protection from cyber threats.
• Data Protection and Identity Management Information safeguarding service protecting sensitive data from unauthorized access or loss, paired with digital identity control and access permission management for enterprise users.
• Incident Response Immediate action and recovery procedures following security breaches, providing rapid containment and remediation support for affected organizations.
• Zero Trust and Application Security (AppSec) Security framework implementation service assuming no implicit trust and verifying every access request, complemented by application security measures integrated throughout the software development lifecycle.
• Cybersecurity Consulting Expert guidance service on cybersecurity strategy and implementation for enterprises, providing advisory on risk posture, controls, and security program maturity.

Quantifiable outcome

• Continuous 24/7 security monitoring reducing detection time for cyber threats

Named customers7 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• CiscocoreTechnology or IntegrationClusterDS offers Cisco cybersecurity solutions including firewalls, intrusion detection/prevention systems, cloud security, and advanced threat analysis. Cisco's AI and machine learning integration in their security products complements ClusterDS's managed security services.
• SophoscoreTechnology or IntegrationSophos is referenced as a technology partner providing cybersecurity solutions integrated into ClusterDS's service offerings.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Sophos: Endpoint, network, and managed detection and response vendor with growing MDR services. Comparable because Sophos is both a ClusterDS technology partner and a competitor offering its own managed services layered on the same products.
• Trustwave: Global cybersecurity company offering managed security services, database security, and consulting including ISO/SOC auditing. Comparable breadth of managed security, consulting, and compliance services.
• Secureworks: Global MSSP offering managed detection and response, SOC-as-a-service, and threat intelligence. Comparable as a large-scale MSSP competing for the same enterprise SOC/MDR budgets, though it operates globally rather than locally in Colombia.

Regional players

• Telefónica Cybersecurity (Telefónica Tech): Spanish/Latin American carrier-affiliated managed security services provider with regional presence. Comparable as a regional incumbent offering managed SOC and cybersecurity services to enterprise and government in Spanish-speaking markets.
• GBM (Grupo GBM): Central American IT services and cybersecurity provider offering managed security, infrastructure, and consulting. Comparable regional incumbent with similar enterprise/government customer base and managed security positioning.
• IFX Networks: Latin American managed services and cybersecurity provider focused on Andean and Central American markets. Comparable as a regional IT/cybersecurity MSP/MSSP competing for the same enterprise and government accounts in Colombia and neighboring countries.
• Novared (Cyber Security Solutions): Chilean-based managed security and IT infrastructure services provider serving Latin American enterprise and government. Comparable regional MSSP with similar portfolio of SOC, ethical hacking, and compliance services in the same Spanish-speaking geography.

Direct peers

• eSentire: Managed detection and response provider offering 24/7 SOC, threat hunting, and incident response services. Directly comparable in service mix (SOC + MDR + IR) and mid-market/enterprise customer focus.
• Arctic Wolf: Provider of 24/7 managed detection and response and SOC services delivered to mid-market and enterprise customers. Directly comparable to ClusterDS's SOC/NOC 24/7 monitoring, EDR/XDR, and vCISO-style offerings.

Emerging players

• Seekurity: Latin American cybersecurity services firm offering penetration testing, security consulting, and managed services. Comparable as a smaller, emerging regional player competing for the same SMB and mid-market cybersecurity budgets in Latin America.

Market position

Strengths2 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/clusterds

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cluster de Servicios SAS