Câmara de Mediação e Arbitragem ACIF - CMAA

What Câmara de Mediação e Arbitragem ACIF - CMAA does

Câmara de Mediação e Arbitragem ACIF - CMAA is a non-profit institutional chamber for arbitration, mediation, and dispute board services, headquartered in Florianópolis, Santa Catarina, Brazil. Launched on June 28, 2018, by the Associação Comercial e Industrial de Florianópolis (ACIF) as an autonomous organ, CMAA is the first institutional ADR (alternative dispute resolution) chamber in the state. It serves businesses, public administration entities, and the legal community, administering binding arbitration proceedings, confidential mediation sessions, and dispute board mechanisms — particularly for infrastructure and construction contracts. Its service delivery relies on a roster of over 170 arbitrators and 35 mediators, structured Hearing Center facilities with audio/video recording capabilities, and partnerships with OAB-SC, CONIMA, CBAr, IBA, CIArb, and FECEMA. There is no proprietary technology platform; administrative processes are handled via email and physical hearings.

CMAA's business model is usage-based fee-for-service. Revenue streams consist of fixed registration fees (R$ 200 for mediation; R$ 1,800 for arbitration), administration fees scaled by dispute value (e.g., arbitration administration from R$ 3,825 up to a R$ 200,000 cap), and separately billed arbitrator/mediator honoraries. ACIF members receive a 10% administration fee discount. Pricing is publicly disclosed via online fee calculators and tables, with a 95% refund if arbitration is terminated before the Arbitration Term is signed. Customer acquisition is primarily institutional and event-driven: CMAA leverages ACIF's century-old business network, OAB-SC commission leadership positions held by its directors, public-administration referrals (notably PGE-SC), and an active calendar of courses, seminars, workshops, and webinars. Named customers include Águas de Camboriú Saneamento SPE S.A. and the Procuradoria Geral do Estado de Santa Catarina (PGE-SC).

Name

Câmara de Mediação e Arbitragem ACIF - CMAA

Legal name

Câmara de Mediação e Arbitragem ACIF

Website

https://cmaa.org.br

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Câmara de Mediação e Arbitragem ACIF - CMAA is a non-profit institutional arbitration, mediation, and dispute board chamber headquartered in Florianópolis, serving businesses, public administration entities, and the legal community in Santa Catarina, Brazil.

Ownership category

akta.pro rank

Headquarters

HQ city

Florianópolis

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Arbitration Administration Fees: Registration fee (R$ 1,800 fixed), administration fee scaled by dispute value (from R$ 3,825 for disputes up to R$ 200,000, up to R$ 88,655 + 0.017% for disputes above R$ 100,000,001, capped at R$ 200,000), plus additional charges for hearings held outside the CMAA headquarters. Arbitrator honoraries are billed separately per the fee table.
2. Mediation Administration Fees: Registration fee of R$ 200 fixed, administration fee scaled by dispute value (from R$ 960 for disputes up to R$ 200,000, up to R$ 20,400 for disputes above R$ 100,000,001). ACIF members receive a 10% discount on administration fees. Mediator honoraries are billed separately per the fee table (hourly rates).
3. Arbitrator Honoraries: Fees for arbitrators are calculated based on the disputed amount, ranging from R$ 4,250 (disputes up to R$ 200,000) to R$ 297,500 + 0.01% for disputes above R$ 500,000,001 (capped at R$ 500,000). For a sole arbitrator, fees are increased by 30%; for a tribunal president, by 15%. Refunds of 95% of fees apply if proceedings are terminated before signing of the Arbitration Term.
4. Mediator Honoraries: Hourly mediator fees scaled by dispute value, from R$ 484.50/hour (disputes up to R$ 200,000) to R$ 1,776.50/hour (disputes above R$ 100,000,001). Minimum payment of 5 hours required. Fees are independent of outcome and include time for sessions, document review, and travel.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

CMAA is a non-institutional arbitration and mediation chamber that administers extrajudicial business dispute resolution proceedings. It provides binding arbitration administered by neutral arbitrators, voluntary mediation facilitated by impartial mediators, dedicated Hearing Center facilities in Florianópolis, and Dispute Board services for infrastructure and construction contracts. The chamber earns revenue through registration fees, scaled administration fees by dispute value, and arbitrator/mediator honorariums.

Product overview

CMAA offers a suite of extrajudicial business dispute resolution services centered on arbitration, mediation, and hearing facilities. The core offerings consist of Arbitragem (Arbitration) for binding final decisions by neutral arbitrators, Mediação (Mediation) for facilitated negotiation with impartial mediators, and a Hearing Center providing four equipped environments for proceedings. Additional services include Dispute Board services for infrastructure contracts, Events and Courses for professional education, and Fee Calculator tools for transparent cost estimation. The organization is the first institutional chamber in Santa Catarina, Brazil, and integrates within the ACIF (Associação Comercial e Industrial de Florianópolis) structure.

Differentiator

Problem solved

Functional benefit

Products and services

• Arbitration Services (Arbitragem) Private dispute resolution method where parties submit conflicts to one or more arbitrators of mutual agreement, producing a binding and final arbitral award without appeal. Administered under the CMAA Arbitration Regulation with published fee tables scaled by dispute value, designed for companies and public administration entities.
• Mediation Services (Mediação) Confidential and voluntary extrajudicial dispute resolution process in which an impartial mediator assists parties to better understand their positions and find mutually compatible solutions. Mediator hourly rates scale by dispute value with a five-hour minimum per session, designed for businesses, entrepreneurs, and public entities seeking to preserve commercial relationships.
• Hearing Center Facilities Dedicated physical facilities at CMAA headquarters in Florianópolis comprising four environments (waiting room, arbitration room, mediation room, and meeting room) equipped with high-speed Wi-Fi, sound systems, and audio/video recording and streaming equipment, supported by qualified technical staff for in-person hearings and proceedings.
• Dispute Board Services Conflict prevention and resolution mechanism administered through specialized experts, particularly for infrastructure and construction contracts, providing ongoing adjudication throughout the lifecycle of long-duration projects.
• Events and Training Courses Educational programs including arbitration and mediation courses (e.g., Introduction to Arbitration 18-hour course, Advanced Mediation 30-hour course), seminars, workshops, and professional training delivered in partnership with ESA-OAB/SC and CPA for lawyers and business professionals.

Quantifiable outcome

• Arbitration proceedings must result in a decision within 6 months by law
• +1 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core and minor.

• CONIMA (Conselho Nacional das Instituições de Mediação e Arbitragem)coreStrategic or Co-development Partner · 29 November 2019CONIMA is the national council of mediation and arbitration institutions. CMAA serves as a regional hub/pole for CONIMA's events in Santa Catarina. CMAA was coordinator of the Santa Catarina pole for the II Jornada sobre ODR (Online Dispute Resolution) with Paul Embley, organized by CONIMA and ICFML on November 29, 2019.
• FECEMA (Federação das Câmaras de Mediação e Arbitragem de Santa Catarina)coreStrategic or Co-development Partner · 26 September 2019FECEMA is the federation of arbitration and mediation chambers in Santa Catarina. CMAA is affiliated with FECEMA, and CMAA's directors hold leadership in FECEMA. FECEMA organized the IX SECMASC (Seminário de Conciliação, Mediação e Arbitragem de Santa Catarina) with FECEMA's support, where CMAA directors participated as speakers and panelists. CONIMA (Conselho Nacional das Instituições de Mediação e Arbitragem) was also referenced as an affiliated body.
• CIESP/FIESP (Centro das Indústrias do Estado de São Paulo / Federação das Indústrias do Estado de São Paulo)minorStrategic or Co-development Partner · 25 September 2019CMAA participated as a featured institution in the 'Arbitragem e Dispute Boards na América Latina' conference organized by CIESP/FIESP in partnership with the Dispute Resolution Board Foundation (DRBF), held September 25-27, 2019 at FIESP headquarters in São Paulo. CMAA's Vice-President Technical, Rafael Peteffi da Silva, served on a panel.
• ABEArb (Associação Brasileira de Estudantes de Arbitragem)coreStrategic or Co-development Partner · 1 November 2018CMAA and ABEArb formed a partnership to bring the Arbitration Offices (Oficinas de Arbitragem) to Florianópolis. Two modules were conducted in 2018 (including 'Como Negociar a Cláusula Compromissória' on November 1, 2018) and two additional modules were planned for 2019. The events were held at ACIF headquarters.
• ACATE (Associação Catarinense de Empresas de Tecnologia)coreStrategic or Co-development PartnerACATE is explicitly listed as an institutional partner of CMAA on the CMAA institutional partners page. ACATE represents technology companies in Santa Catarina. CMAA and ACATE co-organized the 'Dia de Mediação e Arbitragem na ACATE' event on November 29, 2018, which was attended by over 60 participants including technology entrepreneurs, lawyers, and CMAA representatives.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• CBMA (Centro Brasileiro de Mediação e Arbitragem): National Brazilian ADR chamber operating with an identical institutional arbitration and mediation model. Competes for the same public-sector and corporate matter pipeline that CMAA is positioning for under PGE-SC partnerships.
• CAM-CCBC (Centro de Arbitragem e Mediação da Câmara de Comércio Brasil-Canadá): Brazil's leading institutional arbitration and mediation chamber, headquartered in São Paulo. Operates an identical institutional ADR model administered by a business chamber, with a comparable fee-table revenue structure and arbitrator/mediator panel format—directly competitive for Brazilian commercial dispute flow.
• CAMARB (Câmara de Mediação e Arbitragem Empresarial): Long-established Brazilian institutional ADR chamber focused on corporate and commercial disputes. Replicates CMAA's institutional chamber structure, fee-based revenue model, and arbitrator/mediator panel organization, competing for the same Brazilian mid-market and corporate dispute pool.
• Câmara de Conciliação e Arbitragem CIESP/FIESP: São Paulo industry chamber ADR arm explicitly referenced in CMAA's own data. Operates the same business-association-anchored institutional ADR model, targeting industrial and commercial members with comparable fee schedules and dispute-board coverage.
• Câmara de Mediação e Arbitragem AMCHAM Brasil: American Chamber of Commerce Brazil's institutional ADR chamber. Competes head-to-head with CMAA for commercial and cross-border disputes, with a similarly business-association-backed structure and bilingual arbitration capability.

Broad incumbents

• ICC International Court of Arbitration: Global institutional ADR incumbent headquartered in Paris. Anchors the international arbitration market with global brand recognition, comprehensive rules, and a deep cross-border caseload—defining the competitive standard CMAA references through its IBA and CIArb affiliations.
• LCIA (London Court of International Arbitration): Established international ADR institution with similarly structured panel of arbitrators, published fee schedules, and institutional rules. Serves as a benchmark on procedural design and international credentials that CMAA leadership references through CIArb (UK) Fellowships.
• ICDR (International Centre for Dispute Resolution): AAA's international ADR arm covering the Americas and global cross-border disputes. Operates an institutional ADR model with comparable procedural rules and fee tables—defining the cross-border standards the CMAA leadership team targets through IBA participation.

Others

• FECEMA (Federação das Câmaras de Mediação e Arbitragem de Santa Catarina): State-level federation of Santa Catarina ADR chambers in which CMAA participates and whose directors hold FECEMA leadership. Provides a regional convening and standards role rather than competing for CMAA's institutional caseload, complementing CMAA's market positioning.
• CONIMA (Conselho Nacional das Instituições de Mediação e Arbitragem): National council of Brazilian ADR institutions in which CMAA directors hold leadership roles. Functions as an ecosystem coordinator and ODR promoter—not a competing chamber—shaping standards and convening industry events that influence CMAA's service positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/cmaa-acif

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Câmara de Mediação e Arbitragem ACIF - CMAA