Community Management Associates, Inc. (CMA)

What Community Management Associates, Inc. (CMA) does

Community Management Associates, Inc. (CMA) is a Michigan-based nonprofit government contractor founded in 1984 that administers the federal Housing Choice Voucher (HCV) Program on behalf of the U.S. Department of Housing and Urban Development (HUD) and the Michigan State Housing Development Authority (MSHDA). The organization serves approximately 8,500 low-income families annually across 23 Michigan counties (Berrien, Cass, Clare, Gladwin, Gratiot, Ionia, Isabella, Lake, Livingston, Mason, Mecosta, Midland, Monroe, Montcalm, Newaygo, Oakland, Oceana, Osceola, Sanilac, St. Clair, Van Buren, Washtenaw, and Wayne), operating from a single headquarters in Big Rapids, Michigan.

CMA's core product is the Housing Choice Voucher Program, under which eligible participants pay approximately 30–40% of their income toward rent while CMA administers the federal subsidy to landlords, conducts Housing Quality Standards inspections, and manages program compliance. The organization supplements HCV with the Project Based Voucher (PBV) Program (assistance tied to specific housing units), the Family Self-Sufficiency (FSS) Program (escrow rewards for participants meeting employment and education milestones), and the Key to Home Ownership Program (enabling voucher holders to apply their subsidy toward a mortgage with Down Payment Assistance). CMA does not develop or operate proprietary technology; delivery is through direct case management via phone, email, and in-person contact, with referrals sourced through MSHDA and Homeless Preference Lead Agencies.

CMA's revenue model is managed services administration: it earns administrative fees paid by HUD through MSHDA for voucher program administration, rather than charging participants directly. Services are free to eligible low-income households, and the organization markets through government referral channels and a direct website rather than commercial channels. CMA is privately held, has no disclosed parent company, investors, or funding rounds, and operates as a long-tenured contract administrator under state and federal oversight.

Name

Community Management Associates, Inc. (CMA)

Legal name

Community Management Associates, Inc.

Website

https://cma-inc.org

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

1–10 employees

Short description

Community Management Associates, Inc. is a Michigan-based nonprofit founded in 1984 that administers the federal Housing Choice Voucher Program on behalf of HUD and MSHDA, serving approximately 8,500 low-income families annually across 23 Michigan counties.

Ownership category

akta.pro rank

Product category

Affordable Housing Services

NAICS

Other Community Housing Services (624229), Administration of Housing Programs (925110), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Housing Voucher & Rental Assistance Programs (Tenant-Based/Project-Based) (FSALAKAI)

akta.pro secondary industries

Public & Affordable Housing Programs (Subsidies, Vouchers, Public Housing) (BPAIANAA), Housing Benefits & Rent Subsidy Administration (BPAIAKAG), Fair Housing, Compliance & Housing Program Oversight (FSALAKAN), Affordable & Subsidized Housing Property Management (LIHTC, Section 8) (BPAJAFAD)

Keywords

• Housing assistance programs
• Rental subsidy administration
• Affordable housing services
• Housing voucher management
• Government housing contractor

Headquarters

HQ city

Big Rapids

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. HUD/MSHDA Contract Administration: CMA generates revenue through administrative fees earned for administering Housing Choice Voucher programs on behalf of the U.S. Department of Housing and Urban Development (HUD) and the Michigan State Housing Development Authority (MSHDA). The organization processes rental assistance payments and conducts housing quality inspections as part of its contracted services.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Community Management Associates, Inc. administers the Housing Choice Voucher (HCV) Program and related rental assistance programs on behalf of MSHDA and HUD for very low-income families across 23 Michigan counties. It processes rental subsidy payments, conducts Housing Quality Standard (HQS) inspections, and supports participants through case management in applying for, maintaining, and transitioning out of housing assistance.

Product overview

Community Management Associates, Inc. is a nonprofit organization that administers federal and state housing assistance programs across 23 Michigan counties. The organization operates primarily as a single-service platform offering the Housing Choice Voucher (HCV) Program, which is the core product supplemented by the Project Based Voucher (PBV) Program for unit-specific assistance, the Family Self-Sufficiency (FSS) Program for participant empowerment, and the Key to Home Ownership Program for transitioning renters to homeowners. These programs collectively serve approximately 8,500 families annually in partnership with MSHDA and HUD.

Differentiator

Problem solved

Functional benefit

Products and services

• Housing Choice Voucher (HCV) Program Federal rental assistance program in which CMA issues vouchers to eligible very low-income households; participants typically pay 30-40% of income toward rent and all units must pass a Housing Quality Standard (HQS) inspection.
• Project Based Voucher (PBV) Program Rental assistance tied to specific housing units rather than to the participant; CMA administers PBV placements in designated properties across Michigan.
• Family Self-Sufficiency (FSS) Program Voluntary program for existing HCV participants that helps them set educational and employment goals and rewards increased earnings with escrow money, supporting a path off public assistance.
• Key to Home Ownership Program Allows qualified HCV participants to apply their voucher subsidy toward a mortgage on a home instead of rent; eligibility includes one year of continuous full-time employment and completion of pre-purchase Homebuyer and Financial Management Education, with potential Down Payment Assistance options.

Quantifiable outcome

• Serves 8,500 families annually with rental assistance
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core, flagship and minor.

• MSHDA (Michigan State Housing Development Authority)coreStrategic or Co-development PartnerMSHDA is the primary partner for CMA, administering the Housing Choice Voucher (HCV) Program throughout the State of Michigan. CMA operates as an authorized housing agency under MSHDA's oversight, receiving federal HUD funds through MSHDA to provide rental assistance to low-income households in 23 Michigan counties.
• HUD (U.S. Department of Housing and Urban Development)coreStrategic or Co-development PartnerHUD is the federal agency that funds the Housing Choice Voucher Program. CMA administers HCV subsidies on behalf of HUD through its partnership with MSHDA. The program serves more than 33,000 very low-income households statewide under HUD eligibility criteria.
• Homeless Preference Lead AgenciesflagshipStrategic or Co-development PartnerStatewide network of agencies that identify and refer homeless individuals and families who qualify for homeless preferences in the HCV waiting list. CMA collaborates with these agencies to facilitate applications from eligible homeless applicants throughout Michigan.
• MSHDA Participating LendersminorStrategic or Co-development PartnerParticipating mortgage lenders in the MSHDA Key to Own Homeownership Program who work with qualified HCV participants seeking to purchase homes using their voucher subsidy toward a mortgage.

Scale indicators4 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• Ingham County Housing Commission: Mid-Michigan PHA administering HCV and affordable housing programs under MSHDA oversight. Direct peer with the same voucher administration, HQS inspection, and participant case-management responsibilities as CMA.
• Grand Rapids Housing Commission: Kent County PHA operating HCV, public housing, and FSS programs in western Michigan. Direct peer with overlapping service geography and the same MSHDA contract-based HCV administration model.
• Detroit Housing Commission: A Michigan Public Housing Authority administering HCV, public housing, and related HUD-funded programs in Wayne County. Direct peer because it performs the same contracted HCV administration function for MSHDA/HUD that CMA performs in other Michigan counties.
• Ann Arbor Housing Commission: Washtenaw County PHA administering HCV and affordable housing programs. Direct peer because Washtenaw is one of CMA's 23 service counties, and AAHC performs the same MSHDA-contracted administration work.
• Kalamazoo Housing Commission: Southwest Michigan PHA administering HCV and public housing programs. Direct peer operating adjacent to CMA's service area under the same MSHDA framework.
• Saginaw Housing Commission: Saginaw-area PHA delivering HCV rental assistance and public housing under MSHDA/HUD. Direct peer running the same contract-based federal housing assistance programs as CMA.

Broad incumbents

• Michigan State Housing Development Authority (MSHDA): State housing finance agency that funds and oversees the HCV program statewide. BROAD_INCUMBENT as the upstream contracting authority for CMA and every other Michigan PHA, with broader housing finance, development, and policy roles beyond direct administration.
• Volunteers of America National Services: Large national nonprofit operating housing and family services programs including HCV administration in multiple states. BROAD_INCUMBENT that competes for HUD-administered affordable housing contracts at a national scale with similar nonprofit service-delivery model.

Emerging players

• Mercy Housing: National nonprofit affordable housing provider operating subsidized rental, supportive housing, and resident services programs. EMERGING_PLAYER with partial overlap in nonprofit housing service delivery, though focused more on ownership/development than HCV administration.

Regional players

• Genesee County Metropolitan Planning Commission (Housing Division): Regional Michigan entity administering HUD housing programs including HCV in the Flint/Genesee area. REGIONAL_PLAYER providing the same HCV administration services in a Michigan region outside CMA's core territory.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/cma-inc-

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Management Associates, Inc. (CMA)