Canadian Mental Health Association, Kenora Branch

What Canadian Mental Health Association, Kenora Branch does

Canadian Mental Health Association, Kenora Branch (CMHA Kenora) is a registered Canadian charity and local branch of CMHA Ontario and CMHA National, delivering community-based mental health and addictions services across Northwestern Ontario from its headquarters at 227 Second Street South, Kenora. Its portfolio spans crisis response (24/7 crisis line, Mobile Crisis Team co-responder with Ontario Provincial Police in Kenora and Sioux Lookout, Safe Bed Program), community treatment (Assertive Community Treatment, Counselling & Treatment, Forensic Psychiatry Assessments), housing and shelter (46-bed Kenora Emergency Shelter with Clinical Service Hub, Indigenous-led HART Hub, Supportive Housing, Rent Supplements), and justice-system diversion (Mental Health and Dual Diagnosis Court Support Programs, Forensic Case Management, System Navigator). The defining technical and operational model is the Mobile Mental Health and Addictions Clinic (MMHAC) — a clinic-on-wheels with a multidisciplinary team (addictions and mental health providers, nurses, a psychiatrist, case manager, and service navigator) that travels to First Nations communities; current sites include Sioux Narrows-Nestor Falls, Grassy Narrows (Asubpeeschoseewagong Netum Anishinabek), Eagle Lake (Migisi Sahgaigan), and Naotkamegwanning. Complementary infrastructure includes Ontario Telemedicine Network (OTN) virtual appointments and a unified phone system across programs.

The business model is non-transactional: all services are delivered free of charge to clients, with no pricing tiers or fees. Revenue is grant-funded through the Ontario Ministry of Health and Ontario Health for core operations, Health Canada (Substance Use and Addictions Program) and Ontario Health for the Mobile Crisis Response Team, the Ministry of the Solicitor General for the Service Navigator role, Kenora District Services Board together with All Nations Health Partners and Sunset Country Family Health Team for shelter operations, and additional charitable donations via CanadaHelps. The organization is led by CEO Sara Dias (B.A., B.S.W., M.S.W., R.S.W.), employs 11–50 people, and operates under a board-governed non-profit structure. It holds Accreditation with Exemplary Standing from Accreditation Canada — the highest accreditation tier, with 99% compliance and a four-year survey exemption — most recently renewed in April 2026. Strategic posture is defined by deepening partnerships with First Nations leadership and integration into the All Nations Health Partners Ontario Health Team, Ontario's first OHT with full Indigenous and community partnership.

Name

Canadian Mental Health Association, Kenora Branch

Legal name

Canadian Mental Health Association, Kenora Branch

Website

https://cmhak.on.ca

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

CMHA Kenora Branch is a registered Canadian charity delivering community-based mental health and addictions services across Northwestern Ontario, including crisis response, mobile clinics serving First Nations communities, a 46-bed emergency shelter, and justice-system diversion programs, funded by provincial and federal grants.

Ownership category

akta.pro rank

Product category

Community Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Emergency and Other Relief Services (62423), Community Housing Services (62422)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro industry

PRIMARYHLAFACAI

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers

Healthcare & Life Sciences/Healthcare Providers & Systems/Behavioral Health & Substance Use Treatment

SECONDARYBPAGACAE

Substance Use Disorder Prevention & Recovery Services

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

SECONDARYHLAEAHAE

Behavioral Health Care Management & Case Management

Healthcare & Life Sciences/Health Insurance & Managed Care/Managed Behavioral Health (MBHO)

Keywords

• Community mental health services
• Addictions counselling services
• Crisis intervention support
• Homeless shelter services
• Forensic mental health services

Headquarters

HQ city

Kenora, Ontario

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government Funding: Core funding from provincial government (Ontario Ministry of Health) and federal government (Health Canada). In 2023, received $425 million over three years for mental health and addictions sector with 5% base funding increase. Also receives targeted funding for supportive housing and specific programs.
2. Donations and Fundraising: Charitable donations from public via CanadaHelps platform. Accepts monthly pledges, one-time gifts, and emergency shelter support. Charitable Registration Number: 80820 4820 RR0001.
3. Program-Specific Funding: Specialized funding for programs like Mobile Crisis Response Team from Health Canada and Ontario Health, Service Navigator role funded by Ministry of Solicitor General, shelter operations funded by KDSB and All Nations Health Partners.

Go-to-market motion2 records

Distribution channels7 records

Marketing channels8 records

Core offering

CMHA Kenora Branch is a registered charitable non-profit that delivers free, community-based mental health and addictions services across Northwestern Ontario, including counselling and treatment, crisis response, supportive housing, emergency shelter, mobile mental health and addictions clinics serving First Nations communities, and court diversion and forensic programs. Services are delivered through a multidisciplinary team including social workers, nurses, psychiatrists, case managers, and service navigators.

Product overview

CMHA Kenora Branch offers a comprehensive portfolio of mental health and addictions services delivered as interconnected programs rather than a unified technology platform. Core services include crisis response (Mobile Crisis Team, Safe Bed Program), community-based care (Assertive Community Treatment, Counselling & Treatment), housing support (Kenora Emergency Shelter, Kenora Supportive Housing, Rent Supplement Programs), and justice-related services (Forensic Case Management, Mental Health Diversion/Court Support Program). The Mobile Mental Health & Addictions Clinic (MMHAC) represents a distinctive mobile service delivery model bringing multidisciplinary mental health and addictions care directly to First Nations communities. Additional offerings include specialized programs like System Navigator, BounceBack, and the Clinical Service Hub, all coordinated through collaborative initiatives like the RISK Table and Stepped Care model to ensure individuals receive appropriate-level support.

Differentiator

Problem solved

Functional benefit

Products and services

• Counselling & Treatment Mental health counselling and treatment services for individuals experiencing mental health and addictions challenges in Northwestern Ontario.
• Assertive Community Treatment Long-term community-based intensive case management service with specific eligibility criteria for individuals with severe mental illness requiring ongoing support.
• Mobile Crisis Team Crisis response service pairing mental health workers with police to respond to mental health and addictions-related calls, providing de-escalation, assessment, and connection to community supports.
• Mobile Mental Health & Addictions Clinic (MMHAC) Clinic on wheels providing early intervention mental health and addictions services in First Nations communities through a multidisciplinary team offering intake, brief services, referrals, psychiatric support and follow-up.
• Kenora Emergency Shelter 46-bed emergency shelter providing warm, safe overnight accommodations, snacks, beverages and toiletries, and connections to mental health, addictions, employment and housing supports. Open 4 p.m. to 8 a.m. daily.
• Clinical Service Hub Health and support services hub operating 8 a.m. to 4 p.m. at the Kenora Emergency Shelter, providing integrated care services to clients.
• Kenora Indigenous-led Homelessness and Addiction Recovery Treatment (HART Hub) Indigenous-led program providing homelessness and addiction recovery treatment services with culturally safe, trauma-informed approaches.
• Kenora Supportive Housing Housing program providing supportive living arrangements for individuals with mental health and addictions needs.
• Forensic Case Management Case management services for individuals with mental health issues involved with the forensic or justice system.
• Forensic Psychiatry Assessments Program Specialized forensic psychiatric evaluations and assessments for individuals in the justice system.
• Mental Health Diversion/Court Support Program Program to divert individuals with mental health issues away from the justice system and into appropriate community supports.
• Dual Diagnosis Diversion/Court Support Program Court support services for individuals with dual diagnosis (mental health and developmental disability) who are involved with the justice system.
• Ontario Telemedicine Network (OTN) Telemedicine services enabling remote access to mental health care appointments and consultations for clients unable to attend in person.
• Rent Supplement Programs Financial assistance programs helping individuals with mental health and addictions challenges access affordable housing in the community.
• Safe Bed Program Crisis support program providing safe beds for individuals experiencing mental health or addictions crises as an alternative to hospital emergency departments.
• OSP Program Specialized program for individuals with mental health needs.
• System Navigator Program Program helping individuals navigate and access various mental health and social services, particularly those on community supervision or being released from custody. Funded by Ministry of the Solicitor General for Ontario.
• BounceBack Provincial CMHA program offering skills-based workshops and supervised peer support for adults experiencing low mood, stress, or anxiety.
• Your Health Space Free workplace mental health service for Ontario's healthcare organizations, supporting psychological health and safety through awareness, conversations, and resources for healthcare workers, leaders, and support staff.
• Empathic Strain Workshops Workshops based on TEND trainings exploring solutions to moral distress, empathic strain, traumatic stress and burnout for professionals in challenging work environments, available as 1 hour, half day, or full day sessions.
• Recovery College Educational program offering courses such as Building Better Boundaries and Conquering Loneliness through co-production engagement sessions to support mental health recovery.

Quantifiable outcome

• 99% compliance rate with Accreditation Canada standards
• +3 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core.

• Naotkamegwanning First NationcoreStrategic or Co-development Partner · 12 January 2026New MMHAC site at Netaawgonebiik Health Centre. Operating every second Tuesday starting January 13, 2026, from 10 a.m. to 2 p.m.
• Migisi Sahgaigan (Eagle Lake First Nation)coreStrategic or Co-development Partner · 30 June 2022Third pilot site for MMHAC. Community welcomed CMHA Kenora to introduce services including mental health and addiction services, trained social workers, nurses, counsellor, addiction specialist.
• Asubpeeschoseewagong Netum Anishinabek (Grassy Narrows First Nation)coreStrategic or Co-development Partner · 27 April 2022Second pilot site for Mobile Mental Health and Addictions Clinic. Chief Randy Fobister provided leadership for the clinic's implementation in the community.
• Sioux Lookout Ontario Provincial Police (OPP)coreStrategic or Co-development Partner · 1 July 2021Partnership to pair mental health crisis workers with police officers for Mobile Crisis Response Team. Mental health worker and police officer work as a team to de-escalate, assess, and provide resources to individuals in crisis.
• CMHA OntariocoreOthersProvincial division of Canadian Mental Health Association. CMHA Kenora Branch is part of the provincial network. Provincial office provides leadership, policy guidance, and provincial programs like BounceBack, Agriculture Wellness Ontario.
• CMHA NationalcoreOthersNational Canadian Mental Health Association. CMHA is a nationwide organization that promotes mental health and supports people recovering from mental illness. National office at 250 Dundas Street West, Toronto.
• All Nations Health Partners Ontario Health Team (ANHP OHT)coreStrategic or Co-development PartnerOntario's first OHT with full Indigenous and community partnership. Unites Indigenous, municipal, healthcare and community services leaders to transform care in Kenora and surrounding communities.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• St. Joseph's Care Group: Northwestern Ontario health services provider in Thunder Bay operating mental health and addictions programs, supportive housing, and emergency shelter — closely aligned service mix in the same region.
• Canadian Mental Health Association Toronto: Sister CMHA branch delivering community mental health and addictions services in Toronto. Provides the closest comparable operational model (counselling, case management, court support) at urban scale.
• Sioux Lookout First Nations Health Authority: Indigenous health authority serving First Nations communities in Northwestern Ontario. Co-partner with CMHA Kenora on MCRT and overlapping service territory in Sioux Lookout region.
• North Bay Regional Health Centre - Mental Health & Addictions: Northern Ontario provider of outpatient mental health and addictions services and crisis response. Comparable operational model in a similar rural/northern geography.
• Canadian Mental Health Association Ontario: Provincial umbrella body for CMHA branches including CMHA Kenora. Operates provincial programs (BounceBack, Your Health Space) and channels funding to branches. Directly comparable as the parent network.

Others

• ConnexOntario: Provincial access and referral service for mental health, addictions, and problem gambling. Referrals into CMHA Kenora flow through ConnexOntario, making it an ecosystem partner rather than competitor.
• All Nations Health Partners Ontario Health Team: Ontario's first OHT with full Indigenous and community partnership, covering Kenora region. CMHA Kenora is a core partner within this OHT; comparable as the coordinating system entity rather than a direct competitor.
• Northwestern Health Unit: Public health unit covering the same Northwestern Ontario region. Acts as pass-through funder for Health Canada MCRT funding to CMHA Kenora and operates complementary substance use and mental health programs.

Broad incumbents

• Canadian Centre for Addiction and Mental Health (CAMH): Canada's largest mental health and addictions teaching hospital and research centre. Comparable in service category (mental health and addictions treatment) but operates at provincial/national scale with research and inpatient capacity beyond CMHA Kenora's community scope.
• Ontario Shores Centre for Mental Health Sciences: Ontario specialty mental health hospital offering inpatient and outpatient services including forensic programs. Comparable in forensic case management and broader mental health portfolio, but operates at a much larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/cmha-kenora

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Canadian Mental Health Association, Kenora Branch