CoffeeSafe
CoffeeSafe is a UK-based PSSR 2000 compliance and training specialist for the commercial coffee industry, providing Written Schemes of Examination, IOSH-approved engineer training, and a national compliance register serving 150+ service provider partners and 1,000+ trained engineers.
- Company typePrivate
- Founded-
- HeadquartersLiversedge, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What CoffeeSafe does
CoffeeSafe (trading style of Mandate Solutions Ltd) is a UK-based regulatory compliance and training company specializing in the Pressure Systems Safety Regulations 2000 (PSSR 2000) as applied to commercial coffee machines and steam boilers. Founded in 2015 as an IOSH-approved training centre and headquartered in Liversedge, the company targets the niche where espresso and bean-to-cup machines with steam boilers are classified as minor pressure systems requiring a Written Scheme of Examination and periodic inspection by competent engineers. Its customer base spans more than 150 approved service providers, 1,000+ engineers trained through its PSSR course catalogue, and end-operator clients across hospitality, retail, quick-service restaurants, and the public sector — evidenced by logos including Starbucks, Costa Coffee, McDonald's, KFC, Pizza Express, Tesco, Waitrose, Premier League, HMRC, and Aston Martin.
The company's product surface comprises a member-facing web application portal (app.coffeesafe.com) for compliance records and scheme management, TheCafe.Cloud national compliance register launched in February 2025, a dedicated training portal (training.coffeesafe.com) delivering PSSR Introduction, Refresher, and Local Authority Awareness courses, the Check-A-Plate public verification service, and the CoffeeSafe Guild community for service providers. Together these platforms centralize WSE documentation, validate engineer credentials, and support blended-learning delivery for compliance professionals.
Revenue is generated through four streams: paid IOSH-approved training courses, annual partnership/membership subscription fees from approved service providers, fees for Written Scheme of Examination services, and portal access fees. The go-to-market is anchored on partnerships with coffee machine manufacturers (Lavazza, Franke, and others) and the firm's Primary Authority Partnership secured in November 2024, which positions CoffeeSafe to issue nationally consistent PSSR enforcement guidance to local authorities across the UK.
CoffeeSafe firmographics
Firmographics- Name
- CoffeeSafe
- Legal name
- Mandate Solutions Ltd
- Website
- https://coffeesafe.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- CoffeeSafe is a UK-based PSSR 2000 compliance and training specialist for the commercial coffee industry, providing Written Schemes of Examination, IOSH-approved engineer training, and a national compliance register serving 150+ service provider partners and 1,000+ trained engineers.
- Ownership category
- akta.pro rank
Where CoffeeSafe is headquartered
LocationHeadquarters
- HQ city
- Liversedge
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
CoffeeSafe business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- IOSH Approved Training Courses: PSSR Introduction and Refresher training courses certified by IOSH, delivered online via Webex. The Introduction course is sold as part of the overall partnership with CoffeeSafe, providing revenue from training fees.
- Partnership Membership: Annual partnership fees for service providers, engineers, and manufacturers seeking CoffeeSafe approved status. Benefits include training certification, portal access, promotional visibility, and quality assurance through auditing.
- Written Scheme of Examination Services: Certification and administration of Written Scheme of Examination documents required by PSSR 2000 for coffee machine compliance. Revenue generated through partnership access to WSE certification.
- Training Centre Portal Access: Online training centre providing course materials, Webex-based virtual training sessions, and examination access for delegates.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | PSSR Introduction Course - IOSH Approved Training |
| Other | Multi-year contract | PSSR Refresher Course - IOSH Approved Training |
| Other | Multi-year contract | PSSR Awareness Course for Local Authorities |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
CoffeeSafe product offering
Product offeringCore offering
CoffeeSafe is a health and safety compliance organization specializing in Pressure System Safety Regulations 2000 (PSSR) compliance for the commercial coffee industry. It delivers IOSH-approved training courses, issues Written Schemes of Examination for coffee machines, and operates web-based platforms (CoffeeSafe Web App and TheCafe.Cloud) that enable engineers and operators to register machines, submit examination reports, and verify compliance nationwide.
Product overview
CoffeeSafe is a health and safety compliance organization specializing in Pressure System Safety Regulations 2000 (PSSR 2000) compliance for the coffee industry. The company operates as a platform-and-services model comprising: a web-based portal for examination report management and documentation; TheCafe.Cloud network platform for machine registration and the Check-A-Plate verification service; IOSH-approved training courses (PSSR Introduction, Refresher, and Local Authority Awareness); certification services for Written Schemes of Examination; and the CoffeeSafe Guild professional community. Their service provider and corporate partnership programs leverage this platform to deliver nationwide coverage through approved engineers.
Differentiator
Problem solved
Functional benefit
Brands
- TheCafe.Cloud: Network of CoffeeSafe approved manufacturers, suppliers, service providers and engineers with a focus on medium to small independent coffee houses, coffee shops and cafes. Operates The Register, the national register of commercial coffee machines.
- CoffeeSafe Guild
Products and services
- TheCafe.Cloud Network Platform A network platform connecting CoffeeSafe approved manufacturers, suppliers, service providers and engineers with independent coffee houses, cafes and coffee shops. Features The Register, the national register of commercial coffee machines, with Registration Plates enabling transparent machine history tracking and compliance verification.
- CoffeeSafe Web Application Portal Web-based portal for engineers and clients to submit and retrieve coffee machine examination reports, access Written Schemes of Examination documentation, schedule statutory examinations, record service and repair reports, and manage member profiles.
- CoffeeSafe Training Centre Online learning platform providing IOSH-approved PSSR training course materials, Webex-based live virtual training sessions, and examination management for delegates undertaking CoffeeSafe courses.
- PSSR Introduction Course IOSH-approved full-day training course (8:30am-4:30pm) introducing the Pressure System Safety Regulations 2000 for coffee machine service engineers. Covers regulations, duty holder responsibilities, Written Scheme of Examination requirements, and examination techniques. Delivered via Webex with IOSH certificate on successful completion; sold as part of the CoffeeSafe partnership.
- PSSR Refresher Course IOSH-approved refresher training (9:30am-3:30pm via Webex) on Pressure System Safety Regulations 2000, promoting 'Think Safety First' and verifying engineers' abilities to implement PSSR 2000 ACOP. Includes exam and IOSH certificate on successful completion.
- PSSR Awareness Course for Local Authorities Approximately 2-hour PSSR awareness and certificated training session for Local Enforcing Authority (LEA) officers, covering coffee machine safety risks, explosions, and enforcement of PSSR in the hospitality sector. Delivered in person at council premises or CoffeeSafe head office. Includes PSSR awareness certificate for CPD purposes.
- Written Scheme of Examination (WSE) Certification Service Statutory certification service for pressure systems under PSSR 2000, providing documentation defining the scope, nature and frequency of statutory examinations for coffee machine pressure vessels, protective devices, and pipework. Provided through CoffeeSafe approved competent persons.
- Check-A-Plate Verification Service Public verification service allowing anyone, including local authority enforcement officers, to check whether a coffee machine is properly registered and compliant with PSSR 2000 regulations via Registration Plate lookup on TheCafe.Cloud.
- Corporate Partnership Program Partnership program with nationwide coffee machine service providers and manufacturers supporting multi-site operators with installation, maintenance, and statutory examinations in accordance with CoffeeSafe certified WSE. Delivered through CoffeeSafe's network of over 150 approved service partners.
- Service Provider Partnership Program Partnership program enabling service providers, engineers, and manufacturers to deliver PSSR compliance services under the CoffeeSafe brand. Includes access to certified WSE system, IOSH-approved training, the CoffeeSafe Web Application Portal for examination reporting, promotional visibility, and quality assurance through auditing.
- Nationwide Map Directory Interactive directory of approved CoffeeSafe service partners across the UK and Ireland, filterable by service type including PSSR Examinations, Service & Maintenance, Training, and Machine Sales.
Quantifiable outcome
- Over 1,000 coffee machine engineers trained in IOSH approved PSSR courses
- +2 more outcomes
Companies that use CoffeeSafe
Customer profileNamed customers15 records
Segments4 records
Ideal customer profiles4 records
CoffeeSafe technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
CoffeeSafe partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- IOSH (Institution of Occupational Safety and Health)coreCoffeeSafe is an IOSH approved training centre since 2015, delivering IOSH-certified PSSR training courses to coffee machine engineers. All CoffeeSafe trainers are IOSH approved trainers.
- Primary Authority PartnershipcoreCoffeeSafe holds Primary Authority Partnership status, providing a formal regulatory partnership framework for consistent advice and enforcement coordination with regulatory bodies.
- TheCafe.Cloud Network PartnerscoreNetwork of CoffeeSafe approved manufacturers, suppliers, and service providers operating on TheCafe.Cloud platform for coffee machine registration and compliance tracking.
- Lavazza Professional UK LtdminorCoffee machine manufacturer partnership for corporate coffee machine operator compliance services.
- Franke Kaffeemaschinen AGminorCoffee machine manufacturer partnership for corporate coffee machine operator compliance services.
- Conti internationalminorCoffee machine manufacturer partnership for corporate coffee machine operator compliance services.
- La CimbaliminorCoffee machine manufacturer partnership for corporate coffee machine operator compliance services.
- Melitta ProfessionalminorCoffee machine manufacturer partnership for corporate coffee machine operator compliance services.
- EversysminorCoffee machine manufacturer partnership for corporate coffee machine operator compliance services.
- Victoria ArduinominorCoffee machine manufacturer partnership for corporate coffee machine operator compliance services.
- La MarzoccominorCoffee machine manufacturer partnership for corporate coffee machine operator compliance services.
- Royal Environmental Health Institute of Scotland (REHIS)minorMentioned in CoffeeSafe Newsletter 2025 as collaborative partner for industry standards and safety awareness.
Scale indicators5 records
Recent moves5 records
Expansion highlights5 records
CoffeeSafe competitors and assessment
Company assessmentEmerging players
- VelocityEHS: Cloud EHS / compliance software platform used by enterprises to manage audits, inspections and safety records. Comparable to CoffeeSafe's TheCafe.Cloud portal as a software layer for asset-level compliance tracking, though at much broader EHS scope.
- Citation Group: UK-based provider of HR, health & safety and compliance services to SMEs and mid-market operators, including training, inspections and documentation. Closest UK functional analogue to CoffeeSafe's compliance + training bundle for hospitality and retail operators.
- Croner-I: UK provider of health & safety consultancy, training and compliance documentation for employers. Comparable to CoffeeSafe in delivering accredited training and ongoing compliance support to multi-site operators, including inspection-related services.
- Cority: Enterprise EHS software platform covering inspections, compliance and training management. Overlaps with CoffeeSafe's web portal + training centre model at the software layer, particularly for multi-site operators needing centralized compliance records.
Broad incumbents
- TÜV SÜD: Global testing and certification body with established pressure-vessel and pressure-system inspection services. Comparable to CoffeeSafe in offering certified examinations of pressure equipment, though at a vastly broader scope.
- SGS: Global inspection, verification, testing and certification company. SGS performs statutory pressure-system inspections across many industries and is the type of large incumbent CoffeeSafe would compete against if it expanded beyond the coffee niche or into EU markets.
- Bureau Veritas: International testing, inspection and certification (TIC) firm providing pressure-equipment inspection services under regimes such as PED and the UK PSSR framework. Operates broadly, but its industrial inspection capability overlaps with CoffeeSafe's examination-reporting business.
- BSI (British Standards Institution): UK standards and certification body that trains auditors and certifies management systems. While not a direct PSSR examination provider, BSI is a relevant incumbent in UK compliance training and certification adjacent to CoffeeSafe's IOSH training model.
Others
- IOSH (Institution of Occupational Safety and Health): The chartered body that accredits CoffeeSafe as an approved training centre. IOSH is not a competitor in PSSR examination, but it is the upstream credentialing authority that underpins CoffeeSafe's training pricing power and a strategic dependency.
- RoSPA (Royal Society for the Prevention of Accidents): UK safety charity that runs accredited training, qualifications and safety audits. Not a direct PSSR examiner but a peer in the IOSH-adjacent training and qualification ecosystem in which CoffeeSafe competes for engineering delegates.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
CoffeeSafe social profiles
Digital presenceCoffeeSafe compliance and trust
Trust signalCompliance6 records
CoffeeSafe financial estimates
Financial estimateRevenue estimate
Valuation estimate
CoffeeSafe leadership team
Management profileNumber of profiles
CoffeeSafe funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CoffeeSafe M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CoffeeSafe
What does CoffeeSafe do?
CoffeeSafe is a health and safety compliance organization specializing in Pressure System Safety Regulations 2000 (PSSR) compliance for the commercial coffee industry. It delivers IOSH-approved training courses, issues Written Schemes of Examination for coffee machines, and operates web-based platforms (CoffeeSafe Web App and TheCafe.Cloud) that enable engineers and operators to register machines, submit examination reports, and verify compliance nationwide.
Is CoffeeSafe a public or private company?
CoffeeSafe is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CoffeeSafe founded?
CoffeeSafe was founded in -1. It employs 1 to 10 people.
Where is CoffeeSafe based?
CoffeeSafe is headquartered in Liversedge, United Kingdom, in the Europe region.
How does CoffeeSafe make money?
Four revenue lines are on record. IOSH Approved Training Courses are the primary driver. The others are partnership Membership, written Scheme of Examination Services and training Centre Portal Access.
Who are CoffeeSafe's main competitors?
Emerging players on record are VelocityEHS, Citation Group, Croner-I and Cority. Broad incumbents are TÜV SÜD, SGS, Bureau Veritas and BSI (British Standards Institution). Others are IOSH (Institution of Occupational Safety and Health) and RoSPA (Royal Society for the Prevention of Accidents).
Does CoffeeSafe have an API?
No public API is recorded for CoffeeSafe.