GRAYS HARBOR COUNTY

What GRAYS HARBOR COUNTY does

Grays Harbor County is a county government entity and political subdivision of Washington State, headquartered at 100 W Broadway in Montesano, WA. It serves the residents, property owners, voters, jurors, litigants, and businesses within its jurisdictional boundaries by delivering statutorily mandated public services. Core functions include elections administration, property tax assessment and collection, official document recording and marriage licensing, District and Superior Court operations, sheriff and public safety services, public records access, emergency management, environmental health, parks, planning, and GIS mapping. The County is governed by an elected Board of County Commissioners alongside separately elected Auditor, Assessor, Treasurer, Sheriff, Prosecutor, Clerk, and Coroner (e.g., Auditor Joesph R. MacLean), each serving four-year terms.

The County's technology platform is assembled entirely from third-party government-software vendors rather than proprietary systems. Core components include Tyler Technologies self-service and document recording platforms, Hyland Software's OnBase Agenda Online for meeting management, Jury Systems Inc.'s Jury+ Web Solution for jury administration, JustFOIA for public records request intake, Revize CMS for the county website, and TaxSifter/PayTaxes.us for property tax and parcel search. Integration with Washington State's re:SearchWA portal extends District Court case access. No API or mobile application is offered; citizen access is through web portals and in-person offices during standard business hours (typically 8:30 a.m.–4:30 p.m., Monday–Friday).

The County's revenue mechanics are entirely fee- and tax-based rather than market-driven. Property tax collection is administered by the Treasurer's office; the Auditor collects recording and licensing fees per transaction; the Public Records Department charges per-page fees ($0.15 photocopies, $0.10 scanned, $0.05 per 4 files electronic); and the District Court charges per-page and per-service fees for copies, certified copies, CDs, and research. Online payment processing fees are passed through from third-party vendors and not absorbed by the County. Annual revenue, headcount, and budget figures are not publicly disclosed in the available data.

Name

GRAYS HARBOR COUNTY

Legal name

Grays Harbor County, Washington

Website

https://co.grays-harbor.wa.us

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Grays Harbor County is a Washington State county government headquartered in Montesano that delivers statutorily mandated public services — elections, property taxation, courts, public records, public safety, and emergency management — to its residents, property owners, and businesses through in-person offices and third-party digital portals.

Ownership category

akta.pro rank

Product category

County Government Services

NAICS

Police Protection (922120), Correctional Institutions (922140)

SIC

Real Estate (6500), Services-Legal Services (8111)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industry

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)

Keywords

• County government services
• Property tax administration
• Public records management
• Court administration
• Election administration

Headquarters

HQ city

Montesano

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Tax Collection: The Treasurer's office collects real and personal property taxes, mobile home taxes, and manages tax title property. Property owners can make payments online, by phone, or in person.
2. Recording and Licensing Fees: The Auditor's office collects fees for recording official public records, marriage licenses, and other official documents. Fees are assessed per transaction.
3. Public Records Copy Fees: Fees for photocopies (15 cents/page), scanned records (10 cents/page), electronic delivery (5 cents/4 files), digital media, and custom service charges for data compilation.
4. Court Records Fees: Court charges 50 cents per page for copies, $5 for first certified page plus $1 each additional, $20 per CD for proceedings, and $25 per report plus $40/hour for research.

Pricing tiers

Distribution channels5 records

Marketing channels3 records

Core offering

Grays Harbor County is a county government entity providing mandated public administration services to residents, property owners, jurors, and other users within its jurisdiction. Its core services include property tax collection and assessment, court administration (District Court and Superior Court), official document recording and licensing, public records access and request fulfillment, jury management, election administration and voter registration, public safety and corrections (Sheriff, Jail), public works, parks, and emergency management. Services are delivered through county offices, online portals, phone, and mail.

Product overview

Grays Harbor County operates a unified government services portal with multiple integrated digital service modules. The core offering consists of a website providing access to elected offices (Assessor, Auditor, Board of County Commissioners, Clerk, Coroner, District Court, Prosecutor, Sheriff, Superior Court, Treasurer) and various departments. The digital services include Jury+ Web for jury management, OnBase Agenda Online for meeting administration, a JustFOIA-powered public records request system, Tyler Technologies-based document recording and self-service, TaxSifter parcel search, PayTaxes.us payment processing, and integration with Washington State's re:SearchWA court records portal. These modules are presented through a central website at graysharbor.us with Revize CMS, serving county residents, property owners, jurors, and business entities.

Differentiator

Problem solved

Functional benefit

Products and services

• Property Tax Collection and Online Payment County service enabling property owners to look up parcels, view assessed values and tax balances, and pay property taxes online through the PayTaxes.us portal or by phone/in-person at the Treasurer's office. Serves all property owners in Grays Harbor County.
• Document Recording and Licensing Official recording of deeds, liens, and other instruments; issuance of marriage licenses and other recorded documents. Available online through the Tyler Technologies self-service portal and in-person. Serves attorneys, title companies, real estate professionals, and residents.
• Public Records Request Service Formal public records request fulfillment via the JustFOIA online portal and in-person requests. Available to media, researchers, attorneys, and citizens. Includes fee-based copies and certification of records.
• Court Records Access and Document Copying Online and in-person access to District Court and Superior Court records via the re:SearchWA portal (Tyler Technologies), with fee-based copies available by mail or email in standard, certification, and exemplification tiers. Serves attorneys, litigants, and other court users.
• Jury Service Management Online jury management via the Jury+ Web Solution portal, allowing summoned jurors to respond to summons, complete qualification questionnaires, and manage their jury service obligations. Serves adult county residents subject to jury summons.
• Meeting Agenda and Public Records Online Access Public access to county meeting agendas and supporting documents via the OnBase Agenda Online system, with search and subscription features. Supports civic transparency and public participation.

Segments1 record

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Partnerships

Five partnerships are on record, tiered core.

• Tyler TechnologiescoreTechnology or IntegrationTyler Technologies provides the self-service platform for Grays Harbor County's document recording search (graysharborwa.us) and powers the re:SearchWA court records portal used by District Court.
• Jury Systems, Inc.coreTechnology or IntegrationJury Systems, Inc. provides the Jury+ Web Solution for Grays Harbor County's online juror summons response and management system.
• Hyland Software (OnBase)coreTechnology or IntegrationHyland Software provides the OnBase Agenda Online system used by Grays Harbor County to publish meeting agendas, minutes, and agenda packets for Board of County Commissioners and other boards.
• JustFOIAcoreTechnology or IntegrationJustFOIA provides the online public records request portal (graysharborcountywa.justfoia.com) for Grays Harbor County's Public Records Department.
• RevizecoreTechnology or IntegrationRevize provides the content management system (CMS) powering Grays Harbor County's official website (graysharbor.us).

Recent moves6 records

Expansion highlights3 records

Direct peers

• Pacific County, Washington: Neighboring small rural Washington county with a comparable population base and economic profile. Operates the same statutory county government functions (elections, property assessment, courts, public records, sheriff) for a similar demographic, making it a directly comparable entity in scale and service mix.
• Lewis County, Washington: Mid-sized rural Washington county serving a similar population and operating under the same state statutory framework. Delivers the same portfolio of mandated county services and faces comparable rural-economy dynamics, making operational and budget comparisons directly meaningful.
• Kitsap County, Washington: Puget Sound region county with a comparable population base and a similar statutory service portfolio. Operates under the same Washington State framework for elections, property assessment, courts, and public records, making it a directly comparable peer for service delivery and budget analysis.
• Mason County, Washington: Washington county of comparable size on the Olympic Peninsula with a similar rural-coastal economic base. Operates the same core county service portfolio under identical state statutes, providing a directly comparable peer for service-delivery and digital-modernization benchmarking.
• Clallam County, Washington: Rural Washington county with a comparable population base and coastal-resource economic profile. Provides the same statutory county services under the same Washington State framework, making it a directly comparable peer for budget scale and digital service maturity.
• Thurston County, Washington: Mid-sized Washington county (home to the state capital Olympia) operating the same county government service portfolio under identical state statutes. Slightly larger than Grays Harbor but serving a similar mix of rural and small-city residents, making it a directly comparable operational peer.
• Whatcom County, Washington: Northwest Washington county operating the same statutory county services with a similar blend of rural and small-urban population. Provides a directly comparable peer for assessing digital modernization maturity and service portfolio breadth at a slightly larger scale.
• Cowlitz County, Washington: Southwest Washington county of comparable size with a similar rural-industrial economic base. Operates the same mandated county government functions and participates in the same statewide systems (re:SearchWA, state court framework), making it directly comparable in scale and service mix.

Broad incumbents

• King County, Washington: Largest county in Washington (population >2 million, home to Seattle). Operates the same statutory service portfolio as Grays Harbor but as part of a far broader portfolio including regional transit, public health, and major urban services. Functions as a broad incumbent providing overlapping capabilities at much greater scale and sophistication.
• Pierce County, Washington: Large Washington county operating the same statutory service portfolio as Grays Harbor but at materially greater scale (population ~900,000). Functions as a broad incumbent in the same public-sector space, offering overlapping capabilities (elections, courts, public records, sheriff, property assessment) at a wider portfolio scope.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/grays-harbor-county

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GRAYS HARBOR COUNTY