Utah Department of Commerce

What Utah Department of Commerce does

The Utah Department of Commerce is a state government department of the State of Utah, headquartered at 160 East 300 South (Heber M. Wells Building), Salt Lake City. The department functions as Utah's primary regulatory body across commercial activity, encompassing 11 operating divisions and offices: the Division of Professional Licensing (DOPL), Division of Consumer Protection (DCP), Division of Real Estate (DRE), Division of Corporations and Commercial Code (CORP), Division of Securities (SEC), Office of Consumer Services (OCS), Division of Public Utilities (DPU), Office of the Property Rights Ombudsman (OPRO), Office of the Homeowners' Association Ombudsman (HOA), Office of Professional Licensure Review (OPLR), and Office of Artificial Intelligence Policy (OAIP). Together these units license 30+ professional occupations, register business entities, regulate securities and public utilities, mediate property and HOA disputes, and enforce consumer-protection statutes.

Its underlying technology stack is a regulatory IT backbone rather than a commercial software platform, consisting of division-dedicated websites (dopl.utah.gov, dcp.utah.gov, etc.), the state GRAMA Open Records Portal at openrecords.utah.gov for public-records access, and the Utah Fraudcast podcast as an outreach channel. The department's most distinctive technical component is the OAIP's four-step regulatory relief process — Submit Application, Review and Consultation, Mitigation Agreement, and Ongoing Monitoring — operating under Utah Code § 13-72-302 to grant regulatory accommodation for novel AI deployments. The Pro-Human AI Initiative complements OAIP by partnering with community leaders to guide AI policy.

The department does not operate a commercial revenue model; it is funded through state appropriations and regulatory fees, augmented by recoveries from multistate enforcement actions. Its "go-to-market" is mandated statutory service delivery: citizens and Utah businesses access the department via online portals, in-person services at the Salt Lake City campus, division-specific phone lines, and content channels (Commerce newsletter, Utah Fraudcast, social media). Since 2025 the department has expanded its footprint with the HOA Ombudsman and the first-in-the-nation OAIP, and in early 2026 the Block Inc., Purdue/Sackler, Albertsons, and Walmart settlements, plus the Pro-Human AI Task Force with GOEO, illustrate its role in both consumer protection and AI policy leadership.

Name

Utah Department of Commerce

Legal name

Utah Department of Commerce

Website

https://commerce.utah.gov

Company type

Public

Operating status

Operating

Headcount range

51–100 employees

Short description

The Utah Department of Commerce is a Utah state government department operating 11 divisions that license 30+ professions, register businesses, regulate securities and utilities, mediate HOA and property disputes, and enforce consumer protection. Headquartered in Salt Lake City, it also houses the first-in-the-nation Office of Artificial Intelligence Policy.

Ownership category

akta.pro rank

Headquarters

HQ city

Salt Lake City

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels3 records

Marketing channels5 records

Core offering

The Utah Department of Commerce is a state government agency that provides professional licensing, business registration, consumer protection, securities and real estate regulation, public utilities oversight, property rights and HOA dispute resolution, and AI policy guidance across 11 divisions and offices operating from the Heber M. Wells Building in Salt Lake City. Services are delivered through division websites, online portals, in-person offices, and outreach such as the Utah Fraudcast podcast.

Product overview

The Utah Department of Commerce is a state government department composed of 11 distinct divisions/offices that work together to strengthen trust in Utah's commercial activities. The core structure includes regulatory and licensing divisions (DOPL, DCP, DRE, Securities, Public Utilities) focused on professional licensing and consumer protection, along with specialized offices like the Office of AI Policy (OAIP) for AI regulation, the Office of Professional Licensure Review (OPLR) for policy analysis, the Homeowners' Association Ombudsman for HOA dispute resolution, and the Property Rights Ombudsman. Supporting services include the Utah Fraudcast podcast for consumer education and the Open Records Portal for GRAMA requests. The department collectively serves as the licensing and registration agency for Utah's professional and business community.

Differentiator

Problem solved

Functional benefit

Brands

• Utah Fraudcast: A podcast brought to you by the Utah Department of Commerce covering consumer scams, fraud cases, and tips for protection.
• Office of Artificial Intelligence Policy (OAIP)
• Pro-Human AI Initiative

Products and services

• Division of Professional Licensing (DOPL) Licensing and regulation of professional occupations in Utah including healthcare professionals, contractors, and other licensed professions.
• Division of Consumer Protection (DCP) Protects Utah consumers from deceptive business practices, enforces consumer protection laws, and pursues multistate enforcement actions.
• Division of Real Estate (DRE) Licensing and regulation of real estate professionals and enforcement of real estate laws in Utah.
• Division of Corporations and Commercial Code (CORP) Business entity registration, corporation filings, and commercial code enforcement for Utah businesses.
• Division of Securities (SEC) Regulation and enforcement of securities offerings and investment fraud prevention in Utah.
• Office of Consumer Services (OCS) Provides consumer education, complaint resolution, and consumer advocacy services for Utah residents.
• Division of Public Utilities (DPU) Regulation and oversight of public utilities including telecommunications, electric, gas, and water services in Utah.
• Office of the Property Rights Ombudsman (OPRO) Provides mediation and dispute resolution services for property rights issues in Utah.
• Office of the Homeowners' Association Ombudsman (HOA) Provides free education and dispute resolution services for HOA communities, homeowners, board members, and managers in Utah.
• Office of Professional Licensure Review (OPLR) Policy analysis group that supports Utah legislators and agencies reviewing licensing statutes and rules, conducting periodic reviews, sunrise reviews, and legislative inquiries on occupational regulation.
• Office of Artificial Intelligence Policy (OAIP) First-in-the-nation office for AI policy, regulation, and innovation. Consults with businesses on regulatory proposals, crafts regulatory relief agreements for novel AI deployments, and partners with companies building responsible AI in Utah.
• GRAMA Open Records Portal Online portal for GRAMA (Government Records Access and Management Act) record requests for Utah government records.
• HOA Training Program Free expert-led education on HOA laws including governance, elections, financial health, maintenance, and compliance topics delivered through 1-2 hour interactive sessions for Utah HOA communities.

Quantifiable outcome

• Utah received $482,183 from $45M Block Inc. multistate settlement
• +3 more outcomes

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature3 records

Partnerships

One partnership is on record.

• Governor's Office of Economic Opportunity (GOEO)flagshipStrategic or Co-development Partner · 25 February 2026The Utah Department of Commerce and GOEO jointly announced the members of Utah's Pro-Human Artificial Intelligence (AI) Task Force. This specialized task force represents a comprehensive strategy to ensure Utah leads the nation in responsible, pro-human AI development, activating the state's previously announced AI initiative.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Washington State Department of Commerce: A peer state government agency with a similar comprehensive scope spanning business regulation, consumer protection, and economic development. Operates in Washington rather than Utah but performs analogous regulatory functions across multiple divisions.
• New York Department of State: A peer state agency that oversees business filings, professional licensing, and consumer protection across multiple divisions. Performs similar comprehensive regulatory functions to Utah's Department of Commerce but serves New York.
• Texas Department of Licensing and Regulation: A peer state agency that licenses and regulates multiple professional occupations, similar to Utah's DOPL. Operates in Texas and provides comparable oversight of licensed professions and businesses.
• Florida Department of Business and Professional Regulation: A peer state agency that licenses and regulates businesses and professionals across many industries, similar to Utah's DOPL and SEC. Operates in Florida and provides analogous regulatory oversight.
• California Department of Consumer Protection: A peer state-level consumer protection function within the California Attorney General's office, comparable to Utah's Division of Consumer Protection (DCP). Enforces consumer protection laws and pursues deceptive practices enforcement actions.
• Nevada Department of Business and Industry: A peer state agency that oversees business licensing, regulation, and consumer protection across multiple industries. Performs similar functions to Utah's Department of Commerce but operates in Nevada.
• Colorado Department of Regulatory Agencies (DORA): A peer state agency that regulates professions, businesses, and consumer protection across multiple sectors. Performs similar comprehensive regulatory oversight as Utah's Department of Commerce but operates in Colorado.
• Oregon Department of Consumer and Business Services: A peer state agency that regulates insurance, financial services, and consumer protection, similar to multiple Utah Department of Commerce divisions. Operates in Oregon and provides analogous oversight.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/utah-commerce

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries11 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Utah Department of Commerce