Polizia Postale

What Polizia Postale does

Polizia Postale e per la Sicurezza Cibernetica is a specialized unit of the Italian State Police (Polizia di Stato) operating under the Ministry of the Interior's Department of Public Security. Headquartered at Via Tuscolana 1558 in Rome, it functions as Italy's statutory law enforcement agency for cybercrime prevention, investigation, and electronic communications security, holding exclusive authority over digital criminal enforcement within Italian jurisdiction.

The agency's core technology footprint centers on the CNAIPIC (Centro Nazionale Anticrimine Informatico per la Protezione delle Infrastrutture Critiche), a 24/7 Security Operations Center coordinating prevention and response to cyber events affecting national critical infrastructure, alongside specialized cybercrime investigation units for digital forensics and incident response. Citizen-facing infrastructure includes the Commissariato di PS Online portal (commissariatodips.it) for cybersecurity alerts and education, the Denuncia Online pre-complaint system authenticated via SPID or CIE (Italy's national digital identity systems), Segnalazioni Online reporting, RSS feeds, and an official WhatsApp channel launched in June 2026. Specialized units include the National Center for Combating Online Child Pornography (CNCPO), with educational programs such as Cybersummer, #cuoriconnessi, and InsospettAbili supporting digital safety for minors and the general public.

As a government entity, Polizia Postale operates a free public-services model funded through the State Police budget with no commercial revenue. Its go-to-market is institutional rather than commercial: nationwide distribution via regional Cyber Security Operational Centers (Centri Operativi per la Sicurezza Cibernetica) and physical Questure, formal protocols with municipalities (ANCI Puglia, PRO-C2SI), critical-infrastructure operators (Mead Informatica, Poste Italiane, Chimet, Unoaerre, Ferrovia Circumetnea), and academic institutions (Università degli Studi di Bari Aldo Moro, ITS PRODIGI, ITS Steve Jobs Academy, Istituto degli Innocenti, Women4Cyber Italia). The customer base is the entire Italian population, public institutions, and Italian businesses requiring cybercrime reporting, fraud prevention, child protection, and critical-infrastructure security services.

Name

Polizia Postale

Legal name

Polizia Postale e per la Sicurezza Cibernetica

Website

https://commissariatodips.it

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Polizia Postale is Italy's specialized State Police unit for cybercrime prevention, digital forensics, and critical-infrastructure protection, serving Italian citizens, businesses, and public institutions through nationwide operational centers, citizen-reporting portals, and digital-safety education programs.

Ownership category

akta.pro rank

Product category

Law Enforcement Cybersecurity Services

NAICS

Police Protection (922120), Police Protection (92212), Justice, Public Order, and Safety Activities (9221)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

Keywords

• Cybercrime investigation
• Online crime reporting
• Critical infrastructure protection
• Digital safety education
• Online child protection

Headquarters

HQ city

Rome

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Distribution channels6 records

Marketing channels9 records

Core offering

Polizia Postale is the specialized cybercrime division of Italy's national police force, providing online crime reporting (Denuncia Online), cybersecurity education and awareness, 24/7 critical infrastructure cyber protection (via CNAIPIC), online child protection services (via CNCPO), and digital safety guidance to Italian citizens. As a government law enforcement agency, all services are provided free of charge to the public as part of its statutory mandate under the Polizia di Stato.

Product overview

Polizia Postale (Commissariato di PS Online) is the online portal of the Italian State Police dedicated to cybercrime prevention, citizen reporting, and digital safety education. The core offering consists of the Commissariato di PS Online portal providing informational resources and the Denuncia Online service enabling citizens to file preliminary crime reports electronically. Supporting services include Segnalazioni Online for citizen reports, specialized units such as the Centro Nazionale Contrasto Pedopornografia On-line (National Center for Combating Online Child Pornography) and CNAIPIC (National Center for Cybercrime Protection of Critical Infrastructure), and educational initiatives including Cybersummer, #cuoriconnessi, and InsospettAbili. The service portfolio operates through a network of Centro Operativo per la Sicurezza Cibernetica (Cyber Security Operations Centers) deployed across Italian regions.

Differentiator

Problem solved

Functional benefit

Brands

• CNAIPIC - Centro Nazionale Anticrimine Informatico per la Protezione delle Infrastrutture Critiche: National Center for Cyber Crime against Critical Infrastructure Protection
• Centro Nazionale Contrasto Pedopornografia On-line
• Cybersummer
• InsospettAbili
• #cuoriconnessi
• Denuncia Online

Products and services

• Commissariato di PS Online Portal Main online portal of the Italian Postal Police providing cybersecurity information, crime prevention resources, alerts, advice, and citizen services related to cybercrime, online fraud, and digital safety. It serves as the central public-facing platform for cybersecurity awareness in Italy.
• Denuncia Online (Online Crime Reporting) Online crime reporting service allowing citizens to submit preliminary reports electronically via SPID or CIE authentication, which must then be formalized within 48 hours at a police station. Designed for citizens who have been victims of cybercrime or wish to report cybercriminal activities.
• CNAIPIC - National Center for Cybercrime Protection of Critical Infrastructure National Center for Cybercrime Protection of Critical Infrastructure, operating a 24/7 command center as the national reference point for preventing and managing cyber events affecting strategically important infrastructure. Serves public institutions and operators of critical infrastructure under the NIS2 directive.
• Centro Nazionale Contrasto Pedopornografia On-line (CNCPO) National Center for Combating Online Child Pornography, a specialized unit within Polizia Postale dedicated to identifying and combating the production, distribution, and possession of child sexual abuse material online. Provides protection and support for underage victims.
• Segnalazioni Online (Online Reporting System) Online reporting system enabling citizens to report cybercrimes and suspicious online activities directly to Polizia Postale. Designed for general public cyber safety vigilance and incident notification.
• Cybersummer Educational Program Digital education initiative launched during summer months targeting young people attending summer centers, parishes, and aggregation venues. Addresses topics such as cyberbullying, privacy protection, online scams, and safe social network usage. The previous year reached over 300,000 students in activities.
• #cuoriconnessi Educational Project Ten-year educational project developed with Unieuro that brings real stories to schools and educational contexts to promote conscious and responsible digital culture among youth, contrasting cyberbullying and all forms of online violence. Targets students in schools across Italy.
• InsospettAbili Fraud Prevention Project National awareness project developed by the Postal Police Service and S.O.S.C. of Salerno for developing skills against online fraud. Targets Italian citizens, particularly older and more vulnerable demographics, to recognize and counter online fraud patterns and scams.
• Escape Fake Educational Lab Interactive laboratory activity enabling children to become 'web sentinels' and learn to debunk fake news. Targeted at children attending the Firenze dei Bambini event, teaching critical evaluation of online information.

Quantifiable outcome

• Over 300,000 students reached annually through cybersecurity education programs
• +1 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core, regional, strategic and campaign.

• ANCI Puglia (Associazione Nazionale Comuni Italiani)coreStrategic or Co-development Partner · 13 July 2026Protocol signed with ANCI Puglia for the protection of Puglia municipality information systems under PRO-C2SI (Project for Cyber Security of Italian Municipalities). Aims to strengthen prevention and contrast of cyber crimes affecting digital systems and technological infrastructure of Puglia municipalities, aligned with NIS2 directive.
• Mead InformaticacoreStrategic or Co-development Partner · 10 July 2026Agreement signed at the Anti-Crime Polo of the Polizia di Stato to strengthen collaboration for prevention and contrast of cybercrime against networks, information systems, and digital services. Mead Informatica is a primary national provider of IT technologies and digital services to critical infrastructure operators including hospitals, energy companies, and public administrations.
• Chimet, Unoaerre Industries S.p.A., UnoGlam s.r.l.regionalStrategic or Co-development Partner · 3 July 2026Protocol of understanding for prevention and contrast of computer crimes on information systems of Chimet, Unoaerre Industries S.p.A., and UnoGlam s.r.l. (Divisione Moda of Unoaerre), signed with the Centro Operativo per la Sicurezza Cibernetica per la Toscana.
• Università degli Studi di Bari Aldo Moro (UniBa)coreStrategic or Co-development Partner · 8 June 2026Protocol signed between UniBa and the Department of Public Security - Central Directorate for Scientific Police and Cyber Security for institutional collaboration in cybersecurity, digital crime prevention, and advanced scientific research. Includes joint research on AI, digital forensics, deepfake detection, and phishing prevention.
• ITS PRODIGIregionalStrategic or Co-development Partner · 8 June 2026Partnership between Polizia di Stato and Fondazione ITS PRODIGI for integrated educational paths with operational experience of Polizia di Stato and development of specialist skills for combating cybercrime and protecting sensitive data. Based in Tuscany.
• Fondazione Istituto Tecnologico Superiore 'Steve Jobs' AcademyregionalStrategic or Co-development Partner · 5 June 2026Protocol signed for establishing new post-diploma specialist courses in cybersecurity and forensic sciences, including data science, machine learning, deep learning, AI, statistics, and 3D modeling. Located in Caltagirone with operational seat in Catania.
• Gestione Governativa Ferrovia CircumetnearegionalStrategic or Co-development Partner · 28 May 2026Protocol for prevention and contrast of computer crimes protecting information systems and transport services managed by Ferrovia Circumetnea in Sicily. Signed at Questura di Catania.
• Women4Cyber ItaliastrategicStrategic or Co-development Partner · 25 May 2026Partnership with the Italian chapter of the European Women4Cyber Foundation to promote and support female participation in STEM professions, particularly in cybersecurity. Event 'Cyber-evoluzione: il genere del futuro digitale' held at Auditorium della Tecnica di Roma with ACN participation.
• Poste ItalianecoreStrategic or Co-development Partner · 15 May 2026Collaboration for the 'Giornata della Prevenzione Frodi' (Fraud Prevention Day) to raise awareness among citizens about internet and financial fraud risks. Includes joint information corner at Torino Centro post office.
• Istituto degli InnocentistrategicStrategic or Co-development Partner · 15 May 2026Partnership for the initiative 'Strumenti per genitori onlife: rischi e responsabilità nell'era digitale' dedicated to prevention of online risks and digital safety culture promotion, under Protocol signed between Department of Public Security and Istituto degli Innocenti.
• UnieurocampaignGTM or Marketing PartnerPartnership for the #CuoriConnessi project, developed with Polizia di Stato for ten years, bringing real stories to schools and educational contexts to promote more aware and responsible digital culture among young people, contrasting phenomena like cyberbullying and online violence.
• ANCIcoreStrategic or Co-development PartnerNational collaboration with Associazione Nazionale Comuni Italiani for PRO-C2SI (Progetto per la Cyber sicurezza dei Comuni Italiani) signed July 6, 2023 for protection of Italian local government entities.

Scale indicators5 records

Recent moves2 records

Expansion highlights6 records

Direct peers

• FBI (Cyber Division): The FBI's Cyber Division is the U.S. federal law enforcement counterpart with statutory authority over cybercrime investigation, critical infrastructure protection, and national-level cyber incident response. Direct peer in mission, statutory powers, and operational specialization.
• Europol EC3 (European Cybercrime Centre): Europol's EC3 coordinates cross-border cybercrime investigations across EU member states and supports national agencies like Polizia Postale. Operates as a directly comparable cyber-focused law enforcement coordination hub within the European jurisdiction Polizia Postale serves.
• Agenzia per la Cybersicurezza Nazionale (ACN): Italy's national cybersecurity agency, established under the National Cybersecurity Perimeter. Operates in close coordination with Polizia Postale and shares critical infrastructure protection responsibilities; a peer in mission overlap on Italian national cyber defense.
• NCA (UK National Crime Agency): The NCA is the UK national law enforcement agency tackling serious and organized crime, including a dedicated cyber capability. Comparable in statutory mandate, national footprint, and specialization on complex cybercrime affecting citizens and critical infrastructure.
• ANSSI (Agence Nationale de la Sécurité des Systèmes d'Information, France): France's national cybersecurity authority, operating ANSSI's CERT-FR for incident response and critical infrastructure defense. Comparable in national-scope mandate, critical infrastructure focus, and operational coordination with law enforcement and private operators.
• BKA (Bundeskriminalamt, Germany): Germany's federal criminal police office operates cybercrime investigation units paralleling CNAIPIC, including 24/7 capabilities and critical infrastructure protection mandates. Direct peer with very similar institutional design as a federal police cybercrime arm within a neighboring EU country.

Broad incumbents

• Interpol Cybercrime Directorate: Interpol's Cybercrime Directorate facilitates international police cooperation on cyber threats. While not a national agency, it provides the cross-border layer Polizia Postale depends on and shares the broader law-enforcement mission against cybercrime.
• CSIRT / CERT teams (national): National and EU-level CSIRTs coordinate cyber-incident response and information sharing across member states. Comparable to CNAIPIC in operating model (24/7 incident coordination) but typically civilian rather than law-enforcement entities; relevant peers for Polizia Postale's CERT-adjacent function.

Emerging players

• CrowdStrike: CrowdStrike is a commercial endpoint and incident-response platform increasingly relied upon by enterprises for the same threat detection and incident response functions Polizia Postale coordinates at the national level. Represents the private-sector alternative whose capabilities could complement or partially substitute for parts of the agency's mandate.

Regional players

• Guardia Civil / CNPIC (Spain): Spain's Guardia Civil operates specialized cybercrime units and works on critical infrastructure protection through its cybernetic crime capabilities. Comparable in EU regional peer positioning and cybercrime investigation specialization, though operating in a different member state.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/commissariatops
• Facebookfacebook.com/commissariatodips
• LinkedInlinkedin.com/company/polizia-postale

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Polizia Postale