Town of Conception Bay South

Name

Town of Conception Bay South

Legal name

Town of Conception Bay South

Website

https://conceptionbaysouth.ca

Company type

Public

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Nature Parks and Other Similar Institutions (71219)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Economic Development & Business Licensing (Local) (BPAIACAN), Urban & Regional Planning (Land Use, Zoning, Master Planning) (BPAIANAD)

Keywords

• Municipal government services
• Public recreation programs
• Fire protection services
• Water and sewer utilities
• Property tax administration

Headquarters

HQ city

Conception Bay South

HQ country

Canada

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Municipal Property Taxes: Primary revenue source through annual property tax billings. Financial Services Department manages tax billings, accounts receivable, and property tax reduction programs.
2. Fees for Service: Various service fees including recreation programs, swimming lessons, facility rentals, permits, and day camps. Payment options include online Town Hall (3% credit card fee), internet banking, and e-transfer.
3. Water and Sewer Charges: Connection fees and utility charges for water and sewer services provided to residents.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

The Town of Conception Bay South is a municipal government that delivers statutory local government services to residents and businesses within its jurisdiction. Its core offering centers on essential public services (fire protection, water and sewer, garbage and recycling, road maintenance), municipal administration (property tax billing, permits, planning and building inspections, animal services), and recreation programs (swimming lessons, public skating, day camps, community events) provided through Town Hall, dedicated recreation facilities, and online portals.

Product overview

The Town of Conception Bay South is a municipal government providing comprehensive local services to residents rather than a commercial technology product. Its service portfolio includes: Recreation Complex (pool, hot tub, sauna, squash courts) and swimming programs including lessons and competitive clubs (Bluefins, Silhouettes); indoor arenas (CBS Arena, Robert French Memorial Stadium) and outdoor rink; summer day camps (Camp Kaleidoscope, Camp Adventure, Camp Inspire, Camp Expedition) plus year-round programs (Walking for Wellness, Yoga, Playgroup); Community Park, Sgt. Ned Nugent's Park, and Topsail Beach Rotary Park with sports fields and recreational facilities; annual T'Railway Trek Half Marathon; GIS mapping services; water and sewer infrastructure management; fire department with two stations; pet adoption services; Online Town Hall for tax payments; WebTrac recreation registration system; and business directory. No unified platform architecture exists; residents access services through the municipal website, dedicated web portals (WebTrac, Online Town Hall, GIS mapping), in-person facilities, and phone.

Differentiator

Problem solved

Functional benefit

Products and services

• Fire Department Services Composite fire department with two stations providing 24/7 coverage through career officers and volunteer firefighters, offering emergency response, fire safety inspections, and burn/fireworks permits for residents and businesses.
• Water and Sewer Services Maintenance of more than 200 kilometers of water and sewer mains, the Waste Water Treatment Facility, and the Seal Cove water storage tank. Water is supplied from Bay Bulls Big Pond via the Regional Water Authority. As of December 2024, 94% of homes in the town are eligible to connect to these services.
• Property Tax Administration and Tax Reduction Programs Annual property tax billing and accounts receivable managed by the Financial Services Department, including a 25% Senior Citizens Property Tax Reduction (ages 65+ receiving Guaranteed Income Supplement) and a 25% Low Income Property Tax Reduction. Interest of 1.17% per month applies on overdue balances.
• Recreation Complex (Pool, Hot Tub, Sauna, Squash) Municipal recreation facility at 10 Remembrance Square featuring a 4-lane 25 m pool, hot tub, sauna, and squash courts, with recreational swims (Adult, Senior, Family, Public, Adaptive Aquatics), lap swim, shallow water fitness, and birthday party packages available to residents and visitors.
• Swimming Lessons Program Learn-to-swim program delivered in association with the Lifesaving Society, covering Parent & Tot levels through Swimmer 6 plus leadership programs including Bronze Medallion, Bronze Cross, and Junior Lifeguard Club.
• CBS Bluefins Swim Club Year-round competitive and pre-competitive swim club operating out of the Recreation Complex 4-lane, 25 m pool for youth and adult swimmers.
• CBS Silhouettes Synchronized Swimming Club Synchronized swimming club offering recreational and competitive programs for swimmers aged 6 and up.
• CBS Arena (Skating, Walking Track, Rentals) State-of-the-art indoor arena at 13 Graham Mifflen Drive featuring an NHL regulation-sized ice surface, walking track, rental services, canteen, and skate sharpening, also serving as a community venue for concerts, exhibitions, and trade shows.
• Robert French Memorial Stadium Community sports facility at 70 Legion Road offering ice rentals and public skating sessions, including free recreational skating provided in partnership with Celebrate NL.
• Summer Day Camp Program (Camp Kaleidoscope and Camp Adventure) Eight-week summer day camp program running June 29 to August 21, 2026 with Camp Kaleidoscope for grades K-3 at Admirals Academy and Camp Adventure for grades 4-6 at Holy Spirit High School. Weekly rate is $150 for the first child and $120 for each additional child in the same household.
• Camp Inspire Week-long summer camp for ages 11-13 at Manuels River Centre (August 10-14, 2026) featuring field trips to regional attractions. Cost is $250 for the first child and $220 for each additional child.
• Camp Expedition Week-long adventure camp (August 24-28, 2026) for ages 11-13 featuring sports, Ultimate Frisbee, mini golf, outdoor challenges, climbing, and swimming.
• Community Park Multi-use facility at 20 Bishops Road featuring an outdoor rink in winter and a splash pad in summer.
• Sgt. Ned Nugent's Park Park at 176 Red Bridge Road with soccer, softball, and rugby fields, a playground, skate park, and dog park.
• Topsail Beach Rotary Park Coastal park at 21 Topsail Beach Road with public fire pits, picnic area, and playground.
• T'Railway Trek Half Marathon Annual half marathon race across the old Newfoundland railbed. The 2026 race is scheduled for September 27 and is limited to 500 participants, with registration opening July 29, 2026.
• Walking for Wellness Free guided walking program for older adults exploring local trails, with the Summer 2026 schedule running July 15 to August 26, 2026.
• Summer Sunset Yoga Free 6-week outdoor yoga program at St. Edward's Soccer Field, led by Sisters in Fitness.
• Pet Adoption Services Animal adoption services at 12 Villa Nova Road. Cats are $75 including the license and dogs are $125 including the license.
• GIS Web Mapping Service Free public access to Conception Bay South GIS data through interactive web mapping applications showing town streets, parks, playgrounds, and other town features.
• Online Town Hall Payment Portal Online portal for credit card and debit card payment of municipal taxes and fees (a 3% service fee applies to credit card payments).
• WebTrac Recreation Registration System Recreation management system enabling online registration, ticket purchases, and facility bookings for recreation programs, swimming lessons, day camps, and facility rentals.
• Online Business Directory Online business directory at www.cbsbusiness.ca allowing local businesses to promote their services to residents and visitors.
• ATV Pilot Project Pilot program allowing ATVs on designated town roads from August 1 to November 15, supported by the Avalon T'Railways partnership and infrastructure for accessing designated riding trails safely and legally.

Quantifiable outcome

• 94% of homes eligible to connect to water and sewer services as of December 2024

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• Celebrate NLcoreStrategic or Co-development Partner · 1 January 2026Partnership with Celebrate NL to continue offering free skating at Robert French Memorial Stadium (RFMS) in 2026. This partnership provides free recreational skating opportunities for residents and visitors.
• Leading Edge HockeyminorStrategic or Co-development PartnerPartnership with Leading Edge Hockey to offer a three-week ball hockey league at the CBS Arena. The program is designed to promote sports and physical activity in the community.
• CUPE Local 3034coreOthersUnion representation for unionized employees of the Town. The collective agreement covers working conditions, compensation, and employee relations for represented staff.
• Avalon T'RailwayscoreStrategic or Co-development PartnerPartnership with Avalon T'Railways to build ATV staging area infrastructure in Seal Cove, allowing recreational riders to access designated riding trails in a safe and legal manner.
• Lifesaving SocietycoreStrategic or Co-development PartnerThe Recreation Complex offers swimming lessons in association with the Lifesaving Society Learn to Swim Program, providing standardized aquatic education.
• Sisters in FitnessminorStrategic or Co-development PartnerPartnership for free summer sunset yoga program led by Sisters in Fitness at St. Edward's Soccer Field, promoting community wellness.

Scale indicators6 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Town of Portugal Cove–St. Philip's: Adjacent Newfoundland municipality offering the same foundational municipal services (fire, recreation, water/sewer, planning) to a suburban residential base. A close functional peer operating under the same provincial municipal framework.
• Town of Torbay: Suburban Newfoundland municipality within the St. John's metro region delivering similar core municipal services including fire protection, recreation programs, and property tax administration to a comparable resident demographic.
• Town of Paradise: Nearby Newfoundland municipality with similar suburban residential profile and an overlapping service mix (fire, recreation, water/sewer, parks). Comparable in scale, demographic mix, and infrastructure maturity, making it one of the closest functional analogues.
• Town of Holyrood: Newfoundland town in the Conception Bay region providing municipal services including fire, recreation, water/sewer, and property tax to a smaller residential base. A nearby regional peer operating under the same provincial legislation and service expectations.
• City of Mount Pearl: Adjacent Newfoundland municipality of comparable size and suburban character, delivering the same municipal service portfolio (fire, water/sewer, recreation, property tax) to a similar resident base. It is the most direct geographic and functional peer to Conception Bay South.

Broad incumbents

• City of St. John's: The largest municipality in Newfoundland and Labrador, providing the full range of municipal services (fire, water/sewer, recreation, parks, bylaw enforcement) at a larger scale. Useful as an upper-bound benchmark on service breadth and operating complexity within the same provincial regulatory environment.

Regional players

• City of Grand Falls–Windsor: Central Newfoundland municipality delivering the standard portfolio of municipal services (fire, recreation, water/sewer, planning, animal services). Comparable in service breadth and provincial regulatory environment, though operating in a distinct central-region geography.
• City of Corner Brook: Third-largest municipality in Newfoundland and Labrador, serving as the primary service hub for western Newfoundland. Comparable in offering the full municipal service portfolio but operating in a different regional economic geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/TownofCBS
• YouTubeyoutube.com/channel/UCvQFD4qFZKMu4BOiz8791fQ
• Facebookfacebook.com/TownOfConceptionBaySouth
• LinkedInlinkedin.com/company/town-of-cbs
• Instagraminstagram.com/townofconceptionbaysouth

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Conception Bay South