Constant Care

What Constant Care does

Constant Care is a product line and brand of Medline Industries, LP, providing the CareConnection vitals automation and clinical surveillance platform to US long-term and post-acute care (LTPAC) facilities. The company is headquartered in St John, Indiana, employs 84 people, and operates a sales office in Shreveport, Louisiana. CareConnection integrates automated vital signs monitors, connected scales, and thermometers (tympanic, oral, temporal) via the CareHub Windows touchscreen tablet mounted on the Vitals CareCart, capturing patient vitals at the bedside and transmitting them in real time to partnered electronic health record systems, thereby eliminating manual documentation errors and freeing nursing time.

The platform is built on a cloud-based software layer with HIPAA-compliant 256-bit encryption, supports offline data capture with automatic synchronization, and integrates with five major LTPAC EHRs: PointClickCare (with single sign-on), Matrixcare, American Healthtech, WorldSoft, and Sigmacare. SMART*Reports provides configurable threshold alerting and pattern-based analytics designed to surface early warning signs of resident health decline and support readmission prevention. The product suite includes purpose-built hardware (ruggedized rolling carts, tablets with 3-year warranty and loaner program), medical device accessories, and replacement consumables (cuffs, probes, sensors, batteries).

Constant Care generates revenue through a combination of hardware sales (carts, tablets, monitors, scales, thermometers), recurring software subscriptions for the CareConnection platform, and ongoing consumables replacement. Pricing is quote-based and not publicly disclosed, with multi-year contract structures. The go-to-market is sales-led, combining enterprise field sales targeting facility administrators and clinical leadership with an online self-service cart builder and direct demo/quote request forms. The company has no disclosed revenue, no external funding rounds, and operates exclusively in the United States within the LTPAC vertical.

Name

Constant Care

Legal name

Medline Industries, LP

Website

https://constantcaretechnology.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Constant Care operates the CareConnection vitals automation platform for US long-term and post-acute care facilities, integrating bedside medical devices with major LTPAC EHR systems. It is a product line of Medline Industries, LP.

Ownership category

akta.pro rank

Product category

Clinical Surveillance Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Surgical & Medical Instruments & Apparatus (3841), Services-Health Services (8000)

akta.pro primary industry

Clinical-Grade Vital Signs Monitoring (ECG, SpO2, BP, Temp, Respiration) (HLACAPAI)

Keywords

• Vitals automation
• EHR integration
• Post-acute care
• Clinical surveillance
• Long-term care software

Headquarters

HQ city

Shreveport

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Supply Chain, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Hardware Sales: Sale of CareCart vitals stations, CareHub tablets, vital signs monitors, connected scales, thermometers, and accessories including blood pressure cuffs, probe covers, and sensors.
2. Software/Subscription: Cloud-based CareConnection software with technical support included for warranty-related issues. Recurring revenue from software platform access and updates.
3. Consumables: Replacement items that wear out over time including blood pressure cuffs, hoses, finger sensors, oral probes, batteries, and probe covers.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Constant Care's fundamental offering is the CareConnection vitals automation platform, a cloud-based, HIPAA-compliant clinical surveillance solution that connects medical devices (vital signs monitors, scales, thermometers) to electronic health record (EHR) systems in long-term and post-acute care facilities. The bundled solution pairs a rolling Vitals CareCart with a CareHub touchscreen tablet and certified EHR integrations, automatically capturing and documenting resident vitals while surfacing predictive analytics through Smart*Reports to flag early signs of health deterioration. Revenue is generated from equipment sales, recurring software subscriptions, technical support, and consumables such as oral and tympanic probe covers.

Product overview

Constant Care (CareConnection by Medline Industries, LP) is a unified vitals automation and clinical surveillance platform designed for long-term and post-acute care settings. The core offering is the CareConnection platform, which connects automated vital signs monitors, connected scales, temporal/tympanic/oral thermometers, and other medical devices to partnered EHR systems via the CareHub touchscreen tablet mounted on the Vitals CareCart. The system provides real-time vitals capture, predictive analytics through SMART*Reports for early health decline detection, and configurable anomaly alerts — all eliminating manual documentation and data entry errors. CareConnection's connectivity and software layer serves as the cloud-based integration backbone, while the Vitals CareCart provides the physical point-of-care workstation. Accessories (blood pressure cuffs, probe covers, finger sensors) and device upgrades are available as optional add-ons. The platform integrates with multiple EHR systems (PointClickCare, Matrixcare, American Healthtech, Sigmacare), with PointClickCare uniquely supporting single sign-on.

Differentiator

Problem solved

Functional benefit

Brands

• CareConnection: Clinically sophisticated software platform that connects medical devices and vitals integration for healthcare providers, featuring real-time data capture, analytics, and EHR connectivity.
• CareCart
• CareHub
• SMART*Reports

Products and services

• CareConnection Platform HIPAA-compliant cloud platform that automatically captures resident vital signs from connected medical devices and transmits them to the facility's EHR, with Smart*Reports predictive analytics and offline storage with automatic sync. Built for clinical and IT staff in skilled nursing, assisted living, and senior living communities.
• Vitals CareCart Configurable mobile cart that holds the CareHub touchscreen tablet and pairs with vital signs monitors (oral or tympanic configurations) to enable point-of-care vitals capture and documentation across long-term and post-acute care facilities.
• CareHub Touchscreen Tablet Touchscreen tablet that serves as the on-cart interface for the CareConnection platform, pairing with Bluetooth vital signs monitors, scales, and thermometers to capture and route resident vitals to the EHR.
• Automated Vital Signs Monitors Clinical-grade automated vital signs monitors that connect wirelessly to the CareConnection platform via the CareHub tablet, capturing and transmitting blood pressure, pulse, and other vitals directly to the resident's EHR.
• Connected Scales Wireless scales that pair with the CareConnection platform to automatically capture and document resident weight measurements in the EHR, reducing manual entry errors.
• Thermal Thermometers (Oral and Tympanic) Oral and tympanic thermometers that pair with the CareConnection platform via the CareHub to automatically capture and record resident temperatures, supported by a recurring supply of disposable probe covers.
• Consumables (Probe Covers) Disposable probe covers for use with the oral and tympanic thermometers on the Vitals CareCart, sold as a recurring consumable to long-term and post-acute care customers.

Quantifiable outcome

• Reduced charting errors
• +5 more outcomes

Segments3 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core.

• PointClickCarecoreTechnology or IntegrationPointClickCare is an EHR vendor partner that has enabled single sign-on capability within the CareConnection integration. This is the only EHR partner currently supporting SSO with CareConnection.
• MatrixcarecoreTechnology or IntegrationMatrixcare is an EHR partner featured on the CareConnection website. The integration allows automatic vitals data transfer to the Matrixcare EHR system.
• American HealthtechcoreTechnology or IntegrationAmerican Healthtech is an EHR partner featured on the CareConnection website. The integration enables vitals data to flow directly into the American Healthtech EHR system.
• WorldSoftcoreTechnology or IntegrationWorldSoft is an EHR partner featured on the CareConnection website. The integration connects CareConnection vitals data with WorldSoft healthcare software.
• SigmacarecoreTechnology or IntegrationSigmacare is an EHR partner featured on the CareConnection website. The integration allows CareConnection to send vital signs and weight data directly to Sigmacare EHR.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Baxter International (Hillrom): Following Baxter's acquisition of Hillrom, Baxter's Patient Monitoring portfolio includes Welch Allyn vital signs monitors and Connex vital signs devices widely used across acute and post-acute care. Highly comparable to Constant Care's vitals monitors + workflow software offering, with deeper reach into the same LTC/PAC EHR-integrated workflows.
• Masimo: Masimo is known for SET pulse oximetry and has expanded into patient monitoring platforms (e.g., Root, Patient SafetyNet) and connected vitals capture. Comparable on clinical-grade vital signs capture and integration with EHR/clinical workflows.
• Midmark: Midmark offers digital vital signs devices, integrated carts, and wall-mounted diagnostic stations (e.g., IQvitals, IQmark, Barrier-Free Exam Chair ecosystem) primarily for ambulatory clinics and LTC. Directly comparable on hardware/software vitals automation and integrated cart footprint.

Broad incumbents

• GE Healthcare (CARESCAPE / Vital Signs): GE Healthcare's patient monitoring solutions (e.g., CARESCAPE, ApexPro) cover higher-acuity hospital settings, but the company also distributes vitals devices (incl. legacy CAS Medical assets) used in non-acute care. Comparable to Constant Care for vitals capture, EHR connectivity, and clinical workflow software.
• Philips (Patient Monitoring): Philips Patient Monitoring portfolio (IntelliVue, eICU, Wearable Biosensor) covers continuous monitoring and clinical decision support across acute and non-acute settings. Comparable to Constant Care on the softwar

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/constant-care

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Constant Care