COORDINOV - DAC Santé Val-d'Oise Ouest

What COORDINOV - DAC Santé Val-d'Oise Ouest does

COORDINOV – DAC Santé Val-d'Oise Ouest is a French non-profit association (loi 1901) headquartered in Osny, Île-de-France, that operates as the Dispositif d'Appui à la Coordination (DAC) for 114 communes in the western Val d'Oise department. Labeled by the Agence Régionale de Santé d'Île-de-France, the organization was formed through the merger of regional health networks MAIA 95 Ouest and ONOF, consolidating coordination of complex health pathways in oncology, geriatrics, and palliative care. It serves approximately 900 patients per year through multidisciplinary home evaluations, care circle coordination, and information/orientation services, and also supports family caregivers via dedicated programs such as the Café des Aidants, the Santé Aidants Domicile home workshop program, and supportive care workshops. A 12-person team of coordinators, social workers, psychologists, and project leads is led by Director Claire Tetart, with Renaud Coupry presiding over the Board.

The organization's core technology stack relies on shared territorial digital platforms — Maillage 95, DACTeam, and Santelien — to exchange patient and care-pathway information among professionals across the territory. It supplements this with standard SaaS tools for marketing (Brevo) and donations (HelloAsso), and operates the CARSIC Ouest innovation program in partnership with Clinique du Parc de Saint Ouen l'Aumône and Alliance Hospitalière de l'Ouest Parisien to resolve hospital blockage situations. The technology footprint is light, with no proprietary software product, API, mobile application, or AI/ML capabilities disclosed; value creation is human-coordination-driven rather than technology-driven.

Commercially, Coordinov is a public-interest non-profit: all patient and caregiver services are provided free of charge, and the entity is financed primarily through public funding from ARS Île-de-France, the Conseil Départemental du Val d'Oise, and the Région Île-de-France, supplemented by tax-deductible individual and corporate donations. Its go-to-market is community-led, relying on professional referrals, municipal partnerships, and a quarterly newsletter rather than any direct sales motion. The association is governed by a Board of Directors representing institutional stakeholders (GHT NOVO, HAD5, GERONTO 95, Ligue contre le cancer 95, CHRD de Pontoise), embedding it in the regional healthcare governance fabric.

Name

COORDINOV - DAC Santé Val-d'Oise Ouest

Legal name

Association Coordinov

Website

https://coordinov.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

COORDINOV is a French non-profit association operating as the DAC (Dispositif d'Appui à la Coordination) for 114 communes in western Val d'Oise, coordinating complex health pathways for approximately 900 patients and their caregivers annually across oncology, geriatrics, and palliative care.

Ownership category

akta.pro rank

Product category

Healthcare Coordination Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Home Health Care Services (6216), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)

akta.pro secondary industries

Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB), Home & Community-Based Services (HCBS) Coordination & Case Management (HSABAIAM), Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)

Keywords

• Healthcare coordination services
• Patient pathway management
• Caregiver support programs
• Complex care coordination
• Territorial health networks

Headquarters

HQ city

Osny

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Public Funding: As a non-profit association under the French law of 1901, Coordinov is primarily financed through public funding from the Agence Régionale de Santé d'Ile-de-France and local government bodies.
2. Donations and Memberships: Individual and corporate donations, with recognized status as an association of general interest enabling tax deductions of 66% for individuals and 60% for businesses.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

COORDINOV is a non-profit territorial health coordination association that operates a Dispositif d'Appui à la Coordination (DAC), coordinating complex patient pathways across oncology, geriatrics, palliative care, and other complex health situations for 114 communes in western Val d'Oise. It complements this core coordination service with the CARSIC hospital-discharge resolution cell, home-based caregiver workshops, supportive care ateliers, caregiver cafés, and cognitive stimulation programs. All services are delivered free of charge to patients, caregivers, and healthcare professionals, financed by public funds and donations.

Product overview

COORDINOV operates as a unified coordination platform combining multiple support services for complex healthcare pathways. The core offering is the DAC (Dispositif d'Appui à la Coordination), which provides coordination for complex health situations across 114 municipalities. This core platform is supported by specialized modules including CARSIC for hospital discharge resolution, Santé Aidants Domicile for caregiver home support, supportive care workshops, caregiver cafés, and cognitive stimulation programs for elderly isolated individuals. All services work together to provide continuous support from hospital to home care.

Differentiator

Problem solved

Functional benefit

Products and services

• Dispositif d'Appui à la Coordination (DAC)

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• Association Française des AidantscoreStrategic or Co-development PartnerCoordinov is a partner of the Association Française des Aidants, operating dedicated 'Café des Aidants' spaces in Osny and Magny-en-Vexin — monthly sessions co-animated by social and medico-social professionals providing a dedicated space for dialogue and support for caregivers.
• Mutualité Sociale Agricole (MSA)coreStrategic or Co-development PartnerMSA co-animates the 'Café des Aidants' sessions alongside Coordinov and CRAMIF, bringing agricultural social protection expertise to the caregiver support program in the Val d'Oise.
• Caisse d'Assurance Maladie d'Île-de-France (CRAMIF)coreStrategic or Co-development PartnerCRAMIF co-animates the 'Café des Aidants' sessions alongside Coordinov and MSA, contributing expertise in statutory health insurance to support family caregivers in the Val d'Oise.
• Clinique du Parc de Saint Ouen l'AumônecoreStrategic or Co-development PartnerCoordinov is co-porteur (co-lead) of the CARSIC Ouest innovation program alongside Clinique du Parc and Alliance Hospitalière de l'Ouest Parisien, funded by ARS Île-de-France since July 2021. The clinic serves as a key hospital partner in resolving blocked patient pathways.
• Alliance Hospitalière de l'Ouest ParisiencoreStrategic or Co-development PartnerCoordinov is co-porteur (co-lead) of the CARSIC Ouest innovation program alongside Alliance Hospitalière de l'Ouest Parisien and Clinique du Parc, addressing hospital blockage situations in the western Paris region.
• IRP AutominorOthersIRP Auto appears as a supporting partner of Coordinov's caregiver support initiatives.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• France Assos Santé: National umbrella representing patients' and caregivers' associations in healthcare, including user-rights advocacy that is structurally linked to DAC navigation work. Provides institutional context for Coordinov's broader caregiver-association partnership model.
• UNA (Union Nationale de l'Aide, des Soins et des Services aux Domiciles): National umbrella for home care and home services in France. UNA member associations operate DAC-equivalent coordination functions at greater scale across multiple regions, making UNA a natural structural peer for Coordinov's national network of regional coordinators.
• Mutualité Française: Large French mutualist network running prevention, care coordination, and home-based services for elderly and disabled members. Comparable in combining caregiver programs, health pathway coordination, and institutional partnership-driven service delivery.

Direct peers

• Croix-Rouge française: France's largest community-care operator, delivering home care services, caregiver support programs, and complex-pathway coordination across France. Operates at much greater scale but runs the same combination of home-based care, caregiver support, and multidisciplinary coordination that defines Coordinov.
• ADMR (Aide à Domicile en Milieu Rural): Federation delivering home-care services to elderly and disabled populations across France. Directly comparable mission (preserving independence, coordinating ADL support) and similar reliance on a territorial, institutionally-funded operating model.
• Association Française des Aidants: National association dedicated to supporting family caregivers — direct partner of Coordinov for Café des Aidants sessions. Operates a comparable caregiver-focused, association-driven model across France.
• Santé Service Île-de-France: Major regional home care provider in Île-de-France, covering nursing, rehabilitation, and coordinated home support. Direct overlap in home-based coordinated care delivery across the same regional territory.

Emerging players

• Doctolib: French digital health platform increasingly active in care pathway coordination, teleconsultation, and inter-professional information sharing. Comparable as a digital layer in the same ecosystem, though focused on scheduling and teleconsultation rather than complex-pathway coordination.

Others

• Klesia: French social-protection group active in elderly care, caregiver support, and home care financing via its mutual insurance operations. Comparable ecosystem function in funding/access navigation alongside DPC-style coordination.
• GCS SESAN: Groupement de Coopération Sanitaire operating the regional digital health platforms (including Maillage 95) that Coordinov uses. Direct technology enabler for Coordinov's territorial coordination workflows.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/coordinov

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about COORDINOV - DAC Santé Val-d'Oise Ouest