Cornwall Police Service

What Cornwall Police Service does

Cornwall Police Service is the statutory municipal police service for the City of Cornwall, Ontario, serving approximately 46,340 residents across 62 square kilometers under Ontario's Police Services Act. The organization operates with a combined workforce of 155 personnel, including 93 sworn police officers, 37 civilians, 12 special constables, and 13 part-time employees, and is governed by the Cornwall Police Services Board. Its origins trace to 1784, making it one of the oldest continuously operating police entities in Canada, and the current Chief of Police is Shawna Spowart, appointed in October 2021.

The service delivers a portfolio of community policing products and programs including 911 emergency response, non-emergency dispatch (613-933-5000), an online citizen reporting system for minor crimes, police record checks, electronic fingerprinting, a Collision Reporting Centre, and specialized units covering Criminal Investigations, Internet Child Exploitation, Forensic Identification, Marine Policing, Victim Services, Youth Services, and an Emergency Response Team. The technology backbone is anchored by a partnership with AXON Public Safety Canada, which provides the Evidence.com cloud-based digital evidence management platform, complemented by automated license plate readers (ALPR), public CCTV surveillance, body-worn cameras deployed in 2024, and integration with the RCMP's Canadian Criminal Real Time Identification Services for electronic fingerprint submission. Community-facing programs include the Vulnerable Person Registry, Text with 911, Mobile Community Watch, Auxiliary Police, Paws on Patrol, and the Youth In Policing Initiative.

The business model is primarily tax-funded: the service is financed through municipal taxes and provincial grants, with a published fee schedule (updated April 4, 2022) generating modest transactional revenue from services such as occurrence reports (CAD 40), motor vehicle accident reports (CAD 40), fingerprinting (CAD 41.50), police record checks (CAD 16.95-33.90), Freedom of Information requests (CAD 5), and specialized reports. As a public safety entity, it does not operate in a competitive market, has no parent company or external shareholders, and reports no parent organization, equity backing, or subsidiaries.

Name

Cornwall Police Service

Legal name

Cornwall Police Service

Website

https://cornwallpolice.ca

Company type

Private

Founded year

1784

Operating status

Operating

Headcount range

51–100 employees

Short description

The Cornwall Police Service is the statutory municipal police service for the City of Cornwall, Ontario, employing 155 personnel to serve approximately 46,340 residents across 62 square kilometers under Ontario's Police Services Act, delivering 911 response, digital evidence management, fingerprinting, and community policing programs funded through municipal taxes and transactional service fees.

Ownership category

akta.pro rank

Product category

Municipal Police Services / Public Safety

NAICS

Police Protection (922120), Police Protection (92212)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

Keywords

• Municipal law enforcement
• Community policing services
• Emergency response services
• Public safety programs
• Crime prevention services

Headquarters

HQ city

Cornwall

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Municipal Tax Funding: Police service funded through municipal taxes as a public service
2. Service Fees: Fees for various police services including occurrence reports, motor vehicle accident reports, witness statements, photographs, audio/video tapes, transcripts, fingerprints, police record checks, freedom of information requests, and fingerprint destruction

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Cornwall Police Service is a municipal police force delivering community-based law enforcement, emergency response, and public safety services to approximately 46,340 residents in Cornwall, Ontario. Its core offerings include 911 and non-emergency response, criminal investigations, online and in-person crime reporting, digital evidence management (AXON Evidence.com), electronic fingerprinting linked to the RCMP, police record checks, vulnerable person and bicycle registries, and community policing programs such as Mobile Community Watch, Crime Stoppers, and the Youth in Policing Initiative.

Product overview

The Cornwall Police Service operates as a municipal police service serving approximately 46,340 residents across 62 square kilometers in Cornwall, Ontario. The service offers a unified portfolio of community policing services encompassing online and in-person crime reporting, digital evidence management through Evidence.com (powered by AXON), fingerprinting and record check services, collision reporting, and specialized programs including a Vulnerable Person Registry and Youth in Policing Initiative. The service also provides community engagement programs such as Mobile Community Watch, Crime Stoppers, Paws on Patrol, and Auxiliary Police volunteer opportunities. The technology infrastructure includes digital evidence management via Evidence.com, automated licence plate readers (ALPR), public CCTV surveillance, and Text with 911 accessibility services.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Citizen Police Reporting Online citizen police reporting system enabling Cornwall residents to electronically submit reports for specific low-level crimes including damage/mischief to property or vehicles, lost property, stolen licence plates, theft from vehicles, and theft under $5,000.
• Police Record Checks Criminal record check service for employment, volunteering, vulnerable sector checks, and record suspensions (pardons), with electronic fingerprints submitted directly to the RCMP for comparison.
• Fingerprinting Services Electronic fingerprinting service that captures fingerprints and submits them directly to the RCMP using Canadian Criminal Real Time Identification Services, supporting criminal record checks, immigration applications, adoption processes, and record suspensions.
• Digital Evidence Management Cloud-based digital evidence management service, delivered in partnership with AXON Public Safety Canada using Evidence.com, allowing secure collection, storage and retrieval of digital evidence (video footage, photos, audio, interviews, software applications) by officers and partner agencies.
• Citizen Digital Evidence Submission Secure digital evidence submission service enabling citizens involved in a police investigation to upload digital evidence (video, photos) electronically via an emailed or texted link rather than requiring an in-person officer visit.
• Vulnerable Person Registry Free registry service for vulnerable individuals living in Cornwall (including those with autism, dementia, acquired brain injury, or who are prone to wandering), giving emergency responders physical descriptions, medical history, frequented locations, triggers, and de-escalation techniques.
• Bicycle Registration Registration program for residents to register their bicycles with the police to assist recovery in case of theft and deter bicycle theft.
• Text with 911 Wireless SMS-based 911 service for deaf, hard-of-hearing, or speech-impaired individuals to communicate with 911 dispatchers during emergencies.
• Collision Reporting Centre Dedicated centre where the public can report vehicle collisions where no injuries, fatalities, or criminal activity are involved.
• Security Camera Registry Voluntary registry allowing residents and businesses to register external security camera locations with the police to assist investigations.
• Automated Licence Plate Reader (ALPR) Service Automated licence plate recognition capability deployed on police cruisers that scans thousands of plates per hour, alerting officers to suspended drivers, stolen vehicles, and plates not in good standing.
• Paws on Patrol Community-based crime prevention program engaging dog walkers as neighbourhood "eyes and ears" to report suspicious activity, similar to Neighbourhood Watch.
• Verified Alarm Response Program (VARP) Alarm verification program that screens monitored alarms prior to police dispatch in order to reduce false alarm responses.

Quantifiable outcome

• Serves population of approximately 46,340 residents across 62 square kilometers with 155 personnel

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

One partnership is on record.

• AXON Public Safety Canada IncorporatedcoreTechnology or IntegrationPartnership with AXON Public Safety Canada to modernize and enhance digital evidence services. The organization uses Evidence.com, a cloud-based application that supports collection of digital evidence using modern technology and stores it in a secure cloud controlled by Cornwall Police Service, with infrastructure maintained and supported by AXON. AXON is the industry leader in North America for providing tools and technology for police organizations to prevent crime and preserve life.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Toronto Police Service: Large municipal police service governed under Ontario's Police Services Act with comparable mandate, organizational structure, and service portfolio, though at substantially greater scale and complexity than CPS.
• Ontario Provincial Police (OPP): Provincial police force that polices areas without municipal forces and is the primary alternative if CPS were amalgamated; provides overlapping patrol, investigative, and dispatch services across Ontario.
• Vancouver Police Department: Canadian municipal police service operating under analogous provincial legislation in British Columbia, delivering comparable patrol, digital evidence, and community policing functions at larger scale.

Direct peers

• Ottawa Police Service: Municipal police service in Ottawa, Ontario operating under the same Ontario Police Services Act as CPS, providing comparable patrol, investigative, and community policing services within a defined municipal boundary.
• York Regional Police: Regional Ontario police service governed under the Police Services Act, providing comparable law enforcement, community engagement, and digital evidence services to a defined geographic jurisdiction.
• Peel Regional Police: Regional police service in Ontario operating under the same regulatory framework as CPS, with comparable patrol, criminal investigation, and digital evidence management functions.
• Durham Regional Police: Ontario regional police service operating under the same legislative and governance framework as CPS, delivering comparable patrol, investigation, and community policing programs.
• Hamilton Police Service: Ontario municipal police service serving a mid-sized city under the same Police Services Act, with comparable community policing programs, record check services, and digital evidence practices.
• Greater Sudbury Police Service: Ontario municipal police service of similar operational scale to CPS, governed under the same Police Services Act and providing directly comparable patrol, investigative, and community service programs.
• Kingston Police: Mid-sized Ontario municipal police service of similar scale to CPS, serving a comparable city population under the same Police Services Act with overlapping service offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/cornwall-community-police-service

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cornwall Police Service