What CPAS de Tournai does

CPAS de Tournai (Centre Public d'Action Sociale de Tournai) is a Belgian public social welfare institution established under the loi du 8 juillet 1976 organique des CPAS, operating under the oversight of Ville de Tournai. The institution delivers the municipality's statutory social action portfolio, including Social Integration Income distribution (Revenue d'Intégration), employment insertion through Article 60§7 and Article 61 subsidized contracts, social housing and energy aid, and a network of care and accommodation facilities serving elderly persons, adults with disabilities, women victims of violence, young adults in psychosocial difficulty, and children. Its operational footprint comprises three nursing homes (Le Moulin à Cailloux with 153 beds, and the unified La Maison Grugeon site combining À l'Ombre du Temps at 129 beds and Benjamin Grugeon at 65 beds), Home Valère Delcroix (a newly completed 46-unit disability facility), two emergency shelters (Les Oliviers for youth and La Consoude for women), a children's residential service, a 42-place crèche, an after-school center, and home meal delivery. The Capteur Emploi unit prospected private and public employers (Jardins d'Alister, Ipalle, La Ressourcerie Le Carré) for insertion contracts.

The institution is funded primarily through municipal allocations from Ville de Tournai, regional subsidies from AVIQ, ONE, and Fédération Wallonie-Bruxelles, and EU co-financing (Fonds Social Européen), with beneficiary contributions on regulated tariff scales. Its technology footprint is modest: a Drupal-based public website (cpas-tournai.be) with GDPR-compliant data handling (SHA256 SSL, shared DPO with Ville de Tournai), the CPAS Online digital intake portal, Google Analytics for audience measurement, and the 2024 launch of the EU co-financed Atelier Numérique digital inclusion workshop. Mobile apps for Ville de Tournai are listed in app stores but no API or developer platform is offered. Recent capital investments include the 7.6M EUR Home Valère Delcroix build, 62 housing units renovated since 2019, 434 solar panels installed across facilities, and the April 2026 inauguration of 23 La Loucherie housing units, reflecting a strategy of self-funded infrastructure renewal through property disposals and AVIQ-subsidized long-term loans.

Name

CPAS de Tournai

Legal name

Centre Public d'Action Sociale de Tournai

Website

https://cpas-tournai.be

Company type

Public

Operating status

Operating

Headcount range

51–100 employees

Short description

CPAS de Tournai is a Belgian public social welfare institution under Ville de Tournai that delivers statutory social assistance, employment insertion, social housing, elderly care (347 nursing home beds), childcare, and emergency accommodation services to residents of Tournai and Kain, funded through municipal, regional, and EU government allocations.

Ownership category

akta.pro rank

Product category

Public Social Welfare Services

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Services for the Elderly and Persons with Disabilities (624120), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Affordable / Middle-Market CCRCs (HLADAEAJ)

akta.pro secondary industry

Affordable / Low-Income Assisted Living (Medicaid Waiver Focused) (HLADABAE)

Keywords

• Public social welfare
• Social integration services
• Elderly nursing care
• Childcare and youth services
• Employment insertion programs

Headquarters

HQ city

Tournai

HQ country

Belgium

HQ region

Europe

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Public Social Services: CPAS de Tournai operates as a government-funded public institution (Centre Public d'Action Sociale) providing social welfare services, housing, professional integration, elderly care, and childcare. Funded through municipal and regional government allocations, not commercial revenue.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

CPAS de Tournai is a Belgian public social welfare center that delivers statutory social assistance, including monthly Social Integration Income payments (Revenu d'Intégration), subsidized employment insertion programs (Article 60§7 and Article 61 contracts), social and emergency housing, and a network of care facilities. It operates three nursing homes (347 beds total), accommodation centers for adults with disabilities, youth in psychosocial difficulty, women victims of violence, children under youth protection mandate, plus a daycare, after-school center, home meal delivery, and a digital inclusion workshop for vulnerable persons.

Product overview

CPAS de Tournai is a Belgian public social welfare center (Centre Public d'Action Sociale) providing comprehensive social services to residents of Tournai. The organization operates as a multi-service public institution rather than a technology product company. Its portfolio includes core social assistance and employment insertion services, social housing with energy assistance, and a network of care/accommodation facilities comprising three retirement homes (Le Moulin à Cailloux with 153 beds; La Maison Grugeon, a merged entity combining À l'Ombre du Temps with 129 beds and Benjamin Grugeon with 65 beds), a home for disabled adults (Home Valère Delcroix, 36+4 residents), two youth accommodation centers (Les Oliviers for 18-25 year-olds, La Consoude for women victims of violence), a children's home (Les Carliers, 15 children), a daycare (Crèche Clair Matin, 42 places), and an after-school center (Centre de Scolarité et de Loisirs). The organization also operates a digital workshop (Atelier Numérique) providing free IT access to vulnerable populations, funded by the EU 'e-inclusion for Belgium' project.

Differentiator

Problem solved

Functional benefit

Brands

• La Maison Grugeon: Unified site combining the former nursing homes 'À l'Ombre du Temps' and 'Benjamin Grugeon' at Rue du Troisième Âge in Kain, Tournai. Total capacity of 194 beds for elderly care.

Products and services

• Social Services (Service Social)

Quantifiable outcome

• 62 housing units renovated since 2019, with 6 at Rue As-Pois completed March 2024
• +3 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature2 records

Partnerships

14 partnerships are on record, tiered core, major and minor.

• Ville de TournaicoreStrategic or Co-development PartnerThe municipality of Tournai is the parent local government entity. CPAS is part of the municipal administration with shared services, communication infrastructure, and joint employment fair participation (Talentum). DPO and data protection services are shared between Ville and CPAS.
• FOREMcoreStrategic or Co-development PartnerWalloon public employment service. CPAS cooperates under mandatory cooperation convention for professional integration of social assistance recipients, as part of adapted accompaniment reform of the public employment office.
• AVIQ (Agence pour une Vie de Qualité)coreStrategic or Co-development PartnerWalloon agency for quality of life. Subsidizes and regulates elderly care facilities (MRS) and disability services. Provides subsidies for new facility construction (30-year subsidized loan for Valère Delcroix).
• ONE (Office de la Naissance et de l'Enfance)coreStrategic or Co-development PartnerFrench-speaking Walloon office for birth and childhood. Subsidizes and regulates childcare services including Crèche Clair Matin, and collaborates on Carbo-bulle parent-child reception at CSL.
• Fonds Social Européen (FSE)majorStrategic or Co-development PartnerEuropean Social Fund. Co-finances employment integration projects and social programs, mentioned as link on homepage and funding source for digital inclusion initiatives.
• Relais Social de TournaimajorStrategic or Co-development PartnerSocial relay network coordinating homeless and social emergency response in Tournai. Listed as key partner on homepage.
• Jardins d'AlisterminorChannel Partner/ Reseller/ DistributorTournai-based parks and gardens company. Employs Article 60§7 worker Benjamin under CPAS insertion program, providing professional training and employment opportunity.
• IpalleminorChannel Partner/ Reseller/ DistributorIntercommunal environmental management body. Employs Article 60§7 worker Ryan Debode as recyparc agent. Provides employment and training for CPAS beneficiaries.
• La Ressourcerie Le CarréminorChannel Partner/ Reseller/ DistributorSolidarity economy enterprise collecting and selling reusable goods. Employs 4 CPAS Article 60§7 workers (Quentin, Michel, Tétiana, Kylian) in sorting and kitchen roles.
• SPF HandicapmajorStrategic or Co-development PartnerFederal public service for disability. Listed as useful partner link for disability-related services and support.
• Le Logis TournaisienmajorStrategic or Co-development PartnerSocial housing organization in Tournai. Listed as useful partner for housing-related services.
• CHwapimajorStrategic or Co-development PartnerLocal hospital center (Centre Hospitalier Wallon Picarde). Listed as healthcare partner.
• Croix Rouge (Red Cross)minorStrategic or Co-development PartnerHumanitarian organization. Provided first aid training to Crèche Clair Matin staff.
• Leer et EcrireminorStrategic or Co-development PartnerLiteracy organization. Listed as useful partner for adult literacy and basic education support.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Orpea Belgium: European private-sector nursing home and post-acute care group with Belgian facilities. Comparable as a competing MRS provider, though operating at much larger pan-European scale with a private commercial model.
• Korian Belgium: Major European elderly care operator with Belgian nursing home facilities. Comparable as a competing provider of MRS services in Belgium, though operating under a broader pan-European corporate structure rather than a single-municipality public mandate.

Direct peers

• CPAS de Charleroi: Walloon CPAS operating under the same legal framework with comparable elderly care facilities and social services. Directly comparable institutional model serving an industrial-legacy urban population.
• OCMW / CPAS van Brussel: Brussels public social welfare center operating the same CPAS/OCMW dual-name legal form under Belgian law. Comparable because it provides the identical statutory service portfolio to a Brussels-capital urban population.
• CPAS de Namur: Walloon CPAS providing the same suite of statutory social services, including nursing homes and social housing. Comparable due to identical regulatory framework and similar urban Walloon context.
• CPAS de Liège: Another Belgian Centre Public d'Action Sociale operating under the same federal law (loi organique des CPAS), delivering social welfare, elderly care, housing, and employment insertion services. Direct comparable because it operates the same institutional model, regulatory framework, and service portfolio, just at larger scale.
• OCMW Gent: Flemish public social welfare center (OCMW is the Dutch-language equivalent of CPAS). Comparable due to identical legal mandate and service portfolio under the same federal Belgian welfare law.
• CPAS de Mons: Neighboring Walloon CPAS with the same institutional mandate and service portfolio (elderly care, social assistance, housing, employment insertion). Highly comparable due to similar demographic profile and proximity in Hainaut province.

Regional players

• Armonea: Belgian private-sector nursing home and senior care operator. Comparable because it competes for elderly residents in the same Belgian market, providing an alternative to CPAS-operated MRS facilities, though it operates as a private for-profit entity.

Others

• Le Logis Tournaisien: Local Tournai social housing organization already working as a CPAS partner. Comparable as a fellow public-interest housing provider in the same municipality, often co-serving the same beneficiary population.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/tweet
• YouTubeyoutube.com/channel/UC-04gfKITukM9tSW7KjlQdw
• Facebookfacebook.com/villedetournai
• LinkedInlinkedin.com/company/cpas-de-tournai
• Instagraminstagram.com/villedetournai

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CPAS de Tournai