Centro de Rehabilitación para Adultos Ciegos-CRAC

What Centro de Rehabilitación para Adultos Ciegos-CRAC does

Centro de Rehabilitación para Adultos Ciegos-CRAC is a private non-profit foundation headquartered in Bogotá, Colombia, operating since 1961 as a specialized institution for the rehabilitation and habilitation of persons with visual disabilities (blindness and low vision). The organization delivers an interdisciplinary clinical model — branded as the Triada model (user-family-institution) — combining optometry, ophthalmology, psychology, social work, tiflology, occupational therapy, and physical education across three core programs: Integral Rehabilitation for Blind Persons (ages 15+), Integral Rehabilitation for Persons with Low Vision (all ages), and Basic Functional Habilitation for children aged 5-14. The methodology is recognized at the Latin American level through ULAC validation with peer institutions in Chile, Uruguay, and Cuba.

Operationally, CRAC runs two IPS-habilitated facilities in Bogotá (Sede Principal in Santa Matilde and Sede Norte in Tierra Linda), a Visual Health Center serving the general public with optometry and ophthalmology services, an ETDH (Education for Work and Human Development) unit offering the 480-hour Tiflología para la Inclusión certification course, and a Virtualization and E-Learning unit delivering online courses nationwide. Distribution extends nationally through the 'Nadie Sin Rehabilitar' strategy, active in 29 municipalities across 16 departments in partnership with the Ministry of National Education (MEN) since 2007, providing free regional rehabilitation services to more than 5,000 persons with visual disabilities.

The revenue model combines EPS/ARL health-insurance billing for rehabilitation and visual health services in Bogotá, course fees for ETDH programs (COP $1,860,270 / ~USD $460 for the flagship Tiflología course), private-pay visual health services at competitive pricing, and government/NGO-funded regional services provided at no charge to patients. The institution holds triple ISO certification (9001:2015, 14001:2015, 45001:2018) from ICONTEC plus IQNET international certification, IPS habilitation from the Bogotá District Health Secretariat, and ETDH authorization under Resolution 160026 of 2018. Customer concentration is distributed across multiple EPS/ARL insurers, government entities, and individual patients, with reported satisfaction rates of 98.5% (2023) and 98% (2025).

Name

Centro de Rehabilitación para Adultos Ciegos-CRAC

Legal name

Centro de Rehabilitación para Adultos Ciegos - CRAC

Website

https://cracolombia.org

Company type

Private

Founded year

1961

Operating status

Operating

Headcount range

51–100 employees

Short description

CRAC is a Bogotá-based non-profit foundation, founded in 1961, providing specialized rehabilitation, habilitation, and visual health services for blind and low-vision persons in Colombia, with a regional partner network spanning 29 municipalities across 16 departments.

Ownership category

akta.pro rank

Product category

Visual Disability Rehabilitation Services

NAICS

Vocational Rehabilitation Services (62431), Services for the Elderly and Persons with Disabilities (62412), Educational Support Services (611710), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051), Services-Educational Services (8200)

akta.pro industry

PRIMARYEDAJAKAF

Assistive Technology (AT) & AAC Services

Education/K–12 / Primary & Secondary Education/K–12 Special Education Services

SECONDARYEDAGALAH

Special Education & Accessibility-Optimized Media (UDL, AAC, Captioning)

Education/Educational Publishing & Learning Content/Educational Media & Multimedia (Video, Audio, Interactive)

Keywords

• Visual rehabilitation services
• Low vision care
• Blindness habilitation programs
• Ophthalmology optometry services
• Assistive education training

Headquarters

HQ city

Bogotá

HQ country

Colombia

HQ region

Latin America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. EPS and ARL Health Insurance Billing: CRAC maintains agreements with EPS (Entidad Promotora de Salud) and ARL (Administradora de Riesgos Laborales) across Colombia for rehabilitation services, health visual services (optometry, ophthalmology) billed through the national health system. Users typically present authorization from their EPS/ARL. The organization also handles copay billing where applicable.
2. ETDH Education Program Fees: The Education for Work and Human Development (ETDH) unit generates revenue through course fees. The Tiflología para la Inclusión program costs COP $1,860,270 (approximately USD $460 at 2024 rates), payable via bank transfer. Financial accessibility mechanisms exist.
3. Regional Services (Nadie Sin Rehabilitar): Regional rehabilitation services provided free of charge to patients, funded through alliances with the Ministry of Education (MEN) and regional government/NGO partners. No revenue from end patients.
4. Private/Particular Health Services: The Visual Health Center serves the general public on a private-pay basis with competitive pricing. The institution states it does not require EPS contracts due to its competitive price structure for particular patients.
5. Consulting and Training Services: CRAC offers consultancy and advisory services on inclusion of people with visual disability, and tiflological workshops at local and national levels, provided to institutions, companies, and government bodies for a fee.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels10 records

Core offering

CRAC is a private non-profit foundation providing comprehensive rehabilitation, habilitation, visual health, and education services for people with visual disabilities (blindness and low vision) in Colombia. Core offerings include three rehabilitation programs (Integral Rehabilitation for Blind Persons aged 15+, Integral Rehabilitation for Persons with Low Vision of all ages, and Basic Functional Habilitation for children aged 5-14), a Visual Health Center delivering optometry, ophthalmology, diagnostic exams, and optical services, ETDH education and certification courses for inclusion professionals, a national E-Learning unit with four online courses, and a free nationwide regional outreach program ('Nadie Sin Rehabilitar') operating through 29 municipal partners.

Product overview

CRAC is a rehabilitation institution offering a comprehensive portfolio of healthcare and education services for visually impaired persons, not a unified software product. The core offerings include three main rehabilitation programs: (1) Comprehensive Rehabilitation for Blind Persons (ages 15+), (2) Comprehensive Rehabilitation for Low Vision Persons (all ages), and (3) Basic Functional Habilitation for Blind Children (ages 5-14). Supporting these are the Visual Health Center providing optometry, ophthalmology (general, retina, glaucoma, low vision specialists), diagnostic exams, and optical services. Education services include ETDH programs and the Tiflología para la Inclusión certification course. The Virtualization and E-Learning Unit offers four online courses for families, caregivers, and professionals. The regional outreach program 'Nadie Sin Rehabilitar' extends services nationally through partnerships. The inclusion unit provides socio-occupational support through specialized laboratories.

Differentiator

Problem solved

Functional benefit

Brands

• Nadie Sin Rehabilitar: Regional rehabilitation strategy that provides free rehabilitation services to people with visual disabilities throughout Colombia, present in 29 municipalities across 16 departments.
• Centro de Salud Visual CRAC
• La Inclusora

Products and services

• Rehabilitación Integral para Personas Ciegas (Integral Rehabilitation for Blind Persons)

Quantifiable outcome

• 98.5% user satisfaction rate in 2023 (549 surveys); 98% global satisfaction in 2025 (433 surveys)
• +4 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and secondary.

• Ministerio de Educación Nacional (MEN) - Colombian Ministry of EducationcoreStrategic or Co-development Partner · 1 January 2007Strategic alliance since 2007 supporting the 'Nadie Sin Rehabilitar' regional strategy, enabling CRAC to provide free rehabilitation services nationwide through regional partnerships with public and private entities in health, education, government, and civil society.
• ULAC (Unión Latinoamericana de Ciegos)coreStrategic or Co-development PartnerInternational organization representing persons with visual disabilities in Latin America. CRAC's Triada rehabilitation model was validated with ULAC representatives from Chile, Uruguay, and Cuba, conferring international recognition to CRAC's methodology. ULAC provides peer validation and knowledge exchange at the regional level.
• Fundación ONCE para América Latina (FOAL)coreStrategic or Co-development PartnerEntity created in 1998 by ONCE (Organización Nacional de Ciegos Españoles) to promote full educational, social, and labor integration of persons with visual disabilities in Latin America. FOAL has provided training and support for CRAC staff, including specialization in low vision rehabilitation (Baja Visión) and rehabilitation techniques.
• ICEVI Latinoamérica (International Council for Education of People with Visual Impairment)coreStrategic or Co-development PartnerInternational council dedicated to education of people with visual impairment. Listed as an international ally of CRAC for knowledge exchange and collaboration on educational inclusion of persons with visual disabilities.
• Municipal Governments (29 municipalities across 16 departments)coreChannel Partner/ Reseller/ Distributor29 municipalities across 16 Colombian departments (Atlántico, Bolívar, Boyacá, Cesar, Cundinamarca, Nariño, Norte de Santander, Tolima) host regional CRAC rehabilitation services through agreements with local governments. Includes municipalities such as Duitama, Zipaquirá, Funza, Pasto, Cúcuta, and Ibagué. Services are provided free of charge to patients.
• Universidad de NariñosecondaryStrategic or Co-development PartnerUniversity in Pasto hosts a Centro Aula de Apoyos Tecnológicos as CRAC's regional partner location, providing facilities for rehabilitation services in Nariño department. Professional contact: Lyda Isabel Meneses Valencia.
• ASOCIEGOS (Asociación Norte Santandereana de Ciegos)secondaryStrategic or Co-development PartnerAssociation of visually impaired persons in Norte de Santander hosting CRAC regional rehabilitation services in Cúcuta. Provides facilities and local knowledge coordination.
• EPS and ARL Throughout ColombiacoreChannel Partner/ Reseller/ DistributorHealthcare insurance companies (EPS) and occupational risk insurers (ARL) throughout Colombia maintain care agreements with CRAC as an IPS provider, referring insured members for rehabilitation and visual health services. Revenue flows through these insurance agreements.
• ANDECRAC (Asociación de Ex Usuarios del CRAC)secondaryGTM or Marketing PartnerAssociation of former CRAC users working for the social, cultural, educational, recreational, and sports well-being of members. Provides guidance to former users and supports labor and artistic promotion. Contact: [email protected].
• COOTRASIN (Cooperativa de Trabajo y Servicios de Invidentes)secondaryGTM or Marketing PartnerNon-profit cooperative primarily composed of persons with visual disability and low vision, affiliated to the solidarity economy sector. CRAC supports and refers users to COOTRASIN for productive employment opportunities. Any person can join by paying an affiliation fee and monthly contribution.
• Voluntary Association ANV-CRAC (Asociación Voluntarios ANV-CRAC)secondaryGTM or Marketing PartnerVolunteer association providing social support and guidance to former users who require it. Established to continue supporting CRAC beneficiaries post-rehabilitation. Contact: [email protected],3114496153.
• La Inclusora (Inclusive Radio Station)secondaryGTM or Marketing PartnerInclusive radio station created by CRAC to generate participation spaces for persons with visual disabilities, strengthen communication skills of users, and extend institutional communication externally. Accessible at lainclusora.org. Since 2023, programs are also recorded in video and distributed via YouTube, Google Podcasts, and Spotify.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• National Federation of the Blind (NFB): US-based advocacy and service organization for blind persons, operating the NFB Jernigan Institute for research, training, and rehabilitation. Comparable in offering rehabilitation, training, and education services for blind adults and children, with overlapping programs in Braille, orientation/mobility, and assistive technology.
• Sense International (Latin America operations): International nonprofit supporting people with deafblindness and sensory impairments in Latin America and other regions. Comparable in delivering rehabilitation and education services for sensory disabilities through partnerships in low-resource settings, partially overlapping CRAC's regional delivery model.

Broad incumbents

• Lighthouse Guild: US-based nonprofit providing integrated healthcare, vision rehabilitation, and social services for people with vision loss, including low vision clinical services. Comparable through combined ophthalmology, optometry, low vision rehabilitation, and assistive technology services directly analogous to CRAC's Visual Health Center and rehabilitation programs.
• American Foundation for the Blind (AFB): US national nonprofit addressing critical issues facing people with vision loss through research, advocacy, and direct services including the VisionAware rehabilitation resource. Comparable as an established authority that validates methodologies and produces accessibility content similar to CRAC's e-learning offerings.
• ONCE (Organización Nacional de Ciegos Españoles): Spain's national organization for blind persons, the global gold standard in comprehensive blindness services including rehabilitation, employment, education, and social services. Comparable as the originating institution whose Latin American arm (FOAL) is CRAC's training partner, operating an integrated model CRAC explicitly emulates.
• Perkins School for the Blind: US-based institution serving children and adults who are blind, deafblind, or visually impaired through education, rehabilitation, and international programs. Comparable in delivering combined K-12 habilitation, adult rehabilitation, and professional training for visual disability—directly aligned with CRAC's three core programs.

Direct peers

• Unión Latinoamericana de Ciegos (ULAC): Latin American umbrella organization of blindness associations representing persons with visual disabilities across the region. Comparable as CRAC's direct validating partner for the Triada model, representing national organizations like CRAC's peer entities in Chile, Uruguay, and Cuba that validate and exchange rehabilitation methodologies.
• View International Foundation: International nonprofit establishing vision rehabilitation centers in underserved countries using a community-based model. Comparable in delivering blindness and low vision rehabilitation services internationally, often partnering with local institutions in regions lacking infrastructure—aligned with CRAC's regional service delivery approach.
• Fundación ONCE para América Latina (FOAL): Latin American foundation created by ONCE (Spain) in 1998 to promote inclusion of persons with visual disabilities in Latin America. Directly comparable as a CRAC strategic partner that funds and trains Latin American blindness rehabilitation, with overlapping service lines including low vision specialization that informed CRAC's coordinator training.

Regional players

• Fundación Braille del Uruguay: Uruguayan foundation providing Braille, education, and rehabilitation services for blind persons. Comparable as a Latin American regional peer specifically referenced alongside CRAC during ULAC validation of rehabilitation methodologies, operating a similar institutional service model in a neighboring country.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/CRAC_Colombia
• YouTubeyoutube.com/channel/UCu-YUuR09x-IVecdtS4OxVQ
• Facebookfacebook.com/centroderehabilitacionpara.adultosciegoscrac
• Instagraminstagram.com/crac_colombia
• TikToktiktok.com/@crac_colombia
• LinkedInlinkedin.com/company/centro-de-rehabilitaci%C3%B3n-para-adultos-ciegos-crac

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Centro de Rehabilitación para Adultos Ciegos-CRAC