Groupe CRDC

What Groupe CRDC does

Groupe CRDC (Contentieux Recouvrement de Créances) is a Nouméa-headquartered debt collection group founded in 1995, operating across the French Pacific territories of New Caledonia and French Polynesia. The firm serves a diversified creditor base that includes enterprises, public institutions, banks and insurers, energy and telecom operators, medical and construction professionals, and individual creditors, managing 40,000+ active debtors and 150,000+ receivables, with 10+ billion XPF cumulatively recovered since inception. The company is structured as a SARL with 16 employees and a registered capital of 4,000,000 XPF.

The group's core service is full-lifecycle debt recovery, spanning automated pre-collection reminders, amicable negotiation, judicial proceedings, and enforcement, delivered through three operational arms: the main CRDC entity (collection and SaaS), CRDC Juris-Conseil (legal/judicial services established 2005), and CAC (debt purchasing and portfolio management established 2021). Technology infrastructure includes the Relance.nc / Relance.pf SaaS platform (multi-channel automated reminders integrated with accounting software), a creditor self-service portal (portail.crdc.nc), a 24/7 debtor payment portal (paiement.crdc.nc) processed via Citelis/Payline under 3D-Secure, hosted on AWS and built with local IT partner CRDI.

Revenue is generated across four streams: contingency-based debt collection services, SaaS subscription (Relance), professional/legal fees (Juris-Conseil), and consulting/training (CRDC Consultants, est. 2025). The CAC subsidiary extends the model into proprietary debt purchasing. GTM is sales-led and relationship-driven, targeting B2B creditors and B2C debtors through direct field operations in Nouméa and Tahiti, supplemented by digital channels (corporate website, payment portal, LinkedIn, Facebook, YouTube). Pricing is quote-based and not publicly disclosed.

Name

Groupe CRDC

Legal name

CRDC — Contentieux Recouvrement de Créances

Website

https://crdc.nc

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Groupe CRDC is a Nouméa-headquartered debt collection group operating in New Caledonia and French Polynesia since 1995, serving 4,500+ creditors across B2B and B2C segments via automated reminders, judicial recovery, debt purchasing (CAC), and SaaS (Relance.nc/Relance.pf).

Ownership category

akta.pro rank

Product category

Debt Collection Services

NAICS

Collection Agencies (56144), Collection Agencies (561440)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Third-Party Collection Agencies (Consumer) (FSAKAJAB)

Keywords

• Debt collection services
• Judicial debt recovery
• Pre-collection automation
• Debt purchasing
• Consumer credit recovery

Headquarters

HQ city

Nouméa

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Debt Collection Services: Collection of outstanding receivables on behalf of creditor clients, likely on a contingency/performance basis. Services span pre-collection automation, amicable negotiation, and judicial recovery.
2. SaaS Subscription (Relance.nc / Relance.pf): Software-as-a-service offering for automated debtor reminders, integrated with accounting systems
3. Legal and Judicial Services: Legal proceedings, court filings, injunctions, and judgment enforcement through CRDC Juris-Conseil subsidiary
4. Consulting and Training: Training, advisory, and project services through CRDC Consultants for risk management, quality, and organization

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Groupe CRDC is a Pacific-region debt collection group that recovers outstanding receivables on behalf of businesses, institutions, professionals, and individuals through amicable negotiation, judicial proceedings, and SaaS-based pre-collection automation. Its offering spans the full debt lifecycle: automated reminders (Relance.nc/Relance.pf), legal action (CRDC Juris-Conseil), debt purchasing (CAC), and consulting/training (CRDC Consultants).

Differentiator

Problem solved

Functional benefit

Brands

• Relance.nc / Relance.pf: SaaS solution that automates reminders (email, SMS, mail, phone), integrates with accounting software, and reduces payment delays
• CRDC Juris-Conseil
• CRDC Consultants
• Calédonienne d'Achat de Créances (CAC)

Products and services

• Relance.nc / Relance.pf SaaS solution that automates debtor reminders via email, SMS, mail, and phone calls and integrates with clients' accounting software to reduce payment delays before accounts are referred to formal collection. Targeted at creditors in New Caledonia (Relance.nc) and French Polynesia (Relance.pf).
• Debt Collection Services (Amicable and Judicial) Core recovery services covering amicable negotiation, payment plan arrangement, and judicial collection for enterprises, institutions, professionals, and individual creditors across New Caledonia and French Polynesia.
• CRDC Juris-Conseil (Legal Services) Legal study in Nouméa providing payment injunctions, legal summons, enforcement procedures, and judgment follow-up, working with legal auxiliaries (huissiers, avocats).
• CAC (Calédonienne d'Achat de Créances) Balance-sheet debt purchasing and management arm that acquires receivables and recovers them, allowing creditors to monetize non-performing assets outright.
• CRDC Consultants Training, advisory, and project services for IT, organization, and quality management, extending the group's expertise beyond debt recovery into client risk and process consulting.
• CRDC Tahiti (Regional Office) Regional operating unit established in 2008 in Papeete to deliver debt collection services across French Polynesia.
• Online Payment Portal (paiement.crdc.nc) Secure 24/7 self-service payment portal for debtors to settle their outstanding balances by card or scheduled installments, with no banking data retained by CRDC.
• Client Portal (portail.crdc.nc) Multi-profile client portal enabling creditors to track cases, view balances, and download reversements, invoices, and statements, and debtors to view their account information.

Quantifiable outcome

• 4,500+ creditor clients served
• +3 more outcomes

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature1 record

Partnerships

Three partnerships are on record, tiered core and strategic.

• Citelis / PaylinecoreTechnology or IntegrationBanking payment processor for online credit card transactions. Provides secure hosted payment pages (3D Secure) for debtor payments. CRDC transmits no banking data; processing handled entirely by Citelis/Payline.
• Amazon Web Services (AWS)coreTechnology or IntegrationCloud hosting provider for CRDC's websites and online platforms (crdc.nc, portail.crdc.nc, paiement.crdc.nc). AWS provides infrastructure, security, and reliability for customer-facing digital services.
• CRDI (Conseillers, Recherche et Développement Informatique)strategicImplementation/ SI/ Consulting PartnerWebsite design and development partner responsible for conception and realization of CRDC's digital platforms. CRDI is a local New Caledonian IT consulting and development firm.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• HighRadius: Cloud-based accounts receivable automation platform providing automated dunning, collections workflow, and payment tools. Comparable to CRDC's Relance.nc / Relance.pf SaaS reminder and integration capability, though HighRadius serves large global enterprises vs. CRDC's SMB and Pacific regional base.
• Upflow: SaaS accounts receivable management platform offering automated reminders, payment portals, and debtor self-service — directly mirroring CRDC's Relance.nc / Relance.pf functionality and paiement.crdc.nc portal. Comparable as a software-defined challenger to traditional agency work.

Broad incumbents

• Intrum: Europe's largest debt collection and credit management services group with full-service amicable and judicial recovery plus debt purchasing. Comparable to CRDC in service mix and lifecycle coverage, but operates at global scale across multiple geographies versus CRDC's Pacific regional focus.
• Coface: Global trade credit insurer offering receivables management and debt collection as part of a broader credit risk product portfolio. Adjacent comparable to CRDC's B2B collection focus on enterprises and institutions, though Coface's primary franchise is credit insurance.

Direct peers

• EOS Group: International debt collection and receivables management firm offering pre-collection, amicable, and judicial recovery plus debt purchasing in 24+ countries. Closely comparable to CRDC's vertically integrated service stack and CAC-style debt purchase model, but at far larger scale.
• Hoist Finance: Specialized debt purchaser and servicer acquiring non-performing loan portfolios across Europe. Directly comparable to CRDC's CAC subsidiary business model of buying and managing distressed receivables rather than only servicing them on contingency.
• B2Holding ASA: European debt purchase and collection platform operating across multiple jurisdictions with both servicing and portfolio acquisition capabilities. Closely comparable to CRDC's combined contingency-fee servicing plus CAC balance-sheet debt purchase model.

Regional players

• Gescontact / Gescota: French B2B debt collection firm focused on commercial receivables recovery with French-language operations. Comparable to CRDC's amicable and judicial collection capabilities and shared French legal context, though CRDC's territory is overseas rather than metropolitan France.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@crdcnoumea2315/videos
• Facebookfacebook.com/CRDCNC
• LinkedInlinkedin.com/company/groupe-crdc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Groupe CRDC