CREAI Océan Indien

What CREAI Océan Indien does

CREAI Océan Indien (CREAI OI) is a French non-profit association founded in 1984 and mandated by ministerial instruction as the regional technical center for disability, vulnerable persons, and medico-social policy in the Indian Ocean zone. The organization operates from its headquarters in Saint-Benoît, La Réunion, with a secondary office in Mamoudzou, Mayotte, and is structurally nested under the parent association ARFIS OI (which also manages IRTS La Réunion and IRTS Mayotte) while being a member of ANCREAI, the national federation of 14 CREAI organizations across France. Its core mission is to serve as a neutral third-party interface between public institutions and the social/medico-social sector across these two overseas territories.

CREAI OI delivers four core service lines: studies and diagnostics (research on sector conditions, needs assessments, epidemiological studies, departmental schemes, and regional plans), professional training (Qualiopi-certified programs for socio-educational leaders, managers, and ESMS professionals), consulting and technical expertise (support for public policy implementation, change management, quality approaches, and evaluation preparation), and network animation (regional conferences, workshops, and cooperative platforms). In September 2022 it launched the Handidonnées platform, a free-access web resource aggregating structured disability data from authoritative sources (Education Nationale, DEETS, ARS, INSEE, CAF, AGEFIPH), and in June 2026 it launched the 'Passerelles' podcast in partnership with IRTS La Réunion to decode social policy developments for professionals and citizens.

The organization operates a professional services model funded primarily through institutional grants and contracts from public-sector clients including ARS Réunion, ARS Mayotte, CNSA, the Departmental Councils of La Réunion and Mayotte, and DGCS. Pricing is not publicly disclosed and services appear to be delivered through direct engagement with public administrations, territorial collectives, management organisms, and medico-social establishments. The team consists of approximately four staff plus one position being recruited for Mayotte, and the organization is not venture-backed or PE-owned, operating instead as a mission-driven technical and expertise body serving public policy objectives.

Name

CREAI Océan Indien

Legal name

ARFIS OI (Association de Recherche et de Formation en Intervention Sociale océan indien)

Website

https://creai-oi.fr

Company type

Private

Founded year

1984

Operating status

Operating

Short description

CREAI Océan Indien is a non-profit regional technical center serving La Réunion and Mayotte since 1984, providing studies, Qualiopi-certified training, consulting, and network animation to public institutions, medico-social establishments, and professionals in the disability and vulnerable-populations sector.

Ownership category

akta.pro rank

Headquarters

HQ city

Saint-Benoît

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Professional Training Services: Training and professional development programs for socio-educational leaders, managers and professionals in social structures across the Indian Ocean Zone. Services are Qualiopi certified.
2. Studies and Diagnostics: Conducting studies on sector conditions, needs assessments, epidemiological studies, departmental schemes, and regional plans for public administrations and territorial collectives.
3. Advisory and Technical Support: Technical support services to support actors in implementing public policies, including project animation, quality approaches, and evaluation preparation.
4. Network Animation: Animating actor networks by creating synergies, promoting inter-knowledge and developing territorial cooperations through events, conferences and collaborative platforms.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

CREAI Océan Indien is a regional non-profit technical center that delivers studies and diagnostics, Qualiopi-certified professional training, consulting and expertise, and network animation services to public administrations, social and medico-social establishments, and associations across La Réunion and Mayotte. It also operates Handidonnées, a free-access web platform providing structured statistical data on disability in La Réunion.

Product overview

CREAI Océan Indien operates as a unified service organization offering studies and diagnostics, professional training, consulting and expertise, and network animation services across La Réunion and Mayotte. Key offerings include Handidonnées (a statistical data platform on disability), the Passerelles podcast series, and various training programs. All services support the social and medico-social sector for vulnerable populations including persons with disabilities, elderly people, and those at risk.

Differentiator

Problem solved

Functional benefit

Brands

• Handidonnées: A platform providing structured data and statistics on disability and support services for the La Réunion territory, launched September 2022.
• Passerelles

Products and services

• Handidonnées A free-access web platform providing structured statistical data and indicators on the parcours of persons with disabilities in La Réunion, covering education, employment, home life, and institutional care. Open to institutions, professionals, researchers, families and caregivers.
• Studies and Diagnostics (Études et Diagnostics)

Quantifiable outcome

• Handidonnées platform provides free access to disability statistics for all stakeholders including institutions, professionals, researchers, families and caregivers
• +1 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Twelve partnerships are on record, tiered core, minor and major.

• IRTS La Réunion (Institut Régional du Travail Social)coreStrategic or Co-development Partner · 1 January 2026Partnership to launch 'Passerelles' podcast - a new audio series to bridge legal texts and field reality. Also partner for the documentation center collaboration.
• ALEFPAminorStrategic or Co-development Partner · 1 January 2025Partner for regional event 'Construire ensemble l'école inclusive à La Réunion' organized with support from ARS Réunion.
• ARFIS OI (Association de Recherche et de Formation en Intervention Sociale - Océan Indien)coreStrategic or Co-development PartnerARFIS OI is the parent association that manages three entities: IRTS La Réunion, IRTS antenna of Mayotte, and CREAI Océan Indien. CREAI OI is part of this unified organizational structure.
• ANCREAI (Fédération des CREAI)coreStrategic or Co-development PartnerNational federation of 14 CREAI organizations across France. All CREAI are signatories of the CREAI charter. ANCREAI enables CREAI to build service modalities linked to the health sector for vulnerable persons.
• ARS RéunioncoreStrategic or Co-development PartnerRegional Health Agency of La Réunion - key institutional partner supporting CREAI OI activities including the Handidonnées platform.
• ARS MayottecoreStrategic or Co-development PartnerRegional Health Agency of Mayotte - institutional partner for disability and social policy in the territory.
• CNSA (Caisse Nationale de Solidarité pour l'Autonomie)majorStrategic or Co-development PartnerNational Solidarity Fund for Autonomy - national partner supporting policies for loss of autonomy and disability.
• Département de La RéunionmajorStrategic or Co-development PartnerDepartmental council of La Réunion - territorial partner for social policies.
• Département de MayottemajorStrategic or Co-development PartnerDepartmental council of Mayotte - territorial partner for social policies.
• DGCS (Direction Générale de la Cohésion Sociale)majorStrategic or Co-development PartnerGeneral Directorate for Social Cohesion - national authority for social policy.
• DEETS Réunion (Direction Générale Adjointe de l'Economie, de l'Emploi, du Travail et des Solidarity)minorStrategic or Co-development PartnerRegional directorate providing data sources for Handidonnées platform.
• IRTS MayottecoreStrategic or Co-development PartnerPart of ARFIS OI structure, providing social work training in Mayotte.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ANCREAI (Fédération des CREAI): National federation of the 14 CREAI organizations across France, of which CREAI OI is a member. Directly comparable as the coordinating body for regional technical centers serving disability and vulnerable populations policy — same mission, same ministerial mandate, same operating model at national scope.
• CREAI Hauts-de-France: Another regional CREAI organization operating under the same 1984 ministerial mandate in the Hauts-de-France region. Provides the same services — studies, training, technical support, network animation — and is a direct functional peer within the ANCREAI network.
• CREAI Nouvelle-Aquitaine: Regional CREAI serving Nouvelle-Aquitaine with comparable mission, services, and target customers (ARS, Départements, ESMS operators). Direct structural peer within the ANCREAI federation.
• IRTS La Réunion: Sister entity under the same ARFIS OI umbrella, providing social work professional training in La Réunion. Co-partner on the Passerelles podcast. Operates an overlapping client base (social-sector professionals, ESMS, Département) and offers adjacent professional-training revenue streams.
• CREAI Occitanie: Another regional CREAI in the ANCREAI network serving the Occitanie region. Provides equivalent services (studies, training, technical support) to comparable public-sector and ESMS clients in mainland France — useful for benchmarking service catalog and operational scale.

Others

• ARFIS OI: Parent association managing CREAI OI, IRTS La Réunion, and IRTS Mayotte under a unified organizational structure. While CREAI OI is a constituent, the broader structure is a useful peer for understanding governance, funding, and regional coordination dynamics in French overseas territories.
• CNSA (Caisse Nationale de Solidarité pour l'Autonomie): National-level funder and policy coordinator for autonomy and disability policy. Not a competitor but a key stakeholder and commissioning counterparty whose strategic priorities directly shape CREAI OI's demand pipeline. Comparable as a knowledge-driven public-interest organization in the disability field.

Emerging players

• ORS La Réunion (Observatoire Régional de la Santé): Regional health observatory for La Réunion producing epidemiological studies and public health data — overlapping with CREAI OI's diagnostic study services for vulnerable populations. Comparable model of public-interest data production for regional health actors.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCxdGiV4AgpKLKcx7Mo2pQ_g
• Facebookfacebook.com/CREAI-Oc%C3%A9an-Indien-100374752216887
• LinkedInlinkedin.com/company/creai-oc%C3%A9an-indien/?viewAsMember=true

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CREAI Océan Indien