Creditors Collection Bureau

What Creditors Collection Bureau does

Creditors Collection Bureau (CCB) is a U.S.-based healthcare receivables management company founded in 1958 in Bourbonnais, Illinois. The company specializes in collecting outstanding debts on behalf of hospitals, medical facilities, and healthcare provider organizations through three core service lines: Extended Business Office (EBO) revenue cycle support, Third Party Collections for delinquent accounts, and Workers' Compensation claims recovery. Service delivery is anchored in a call center operation staffed by what is now reported as more than 800 combined professionals under the broader Receivables Management Partners (RMP) platform.

The technology stack centers on a healthcare-specific collections platform integrated with clients' revenue cycle systems, supplemented by voice/speech analytics tooling applied to call center operations for quality assurance, regulatory compliance monitoring, and agent performance management. The platform supports contingency-based recovery workflows and emphasizes compassionate patient interactions to preserve client-provider relationships during collections.

The business model is transaction-based: RMP earns contingency or placement fees on cash recovered for healthcare clients, with services quoted on a client-by-client basis rather than publicly priced. Go-to-market is sales-led and B2B, targeting enterprise healthcare provider accounts through direct sales and account management teams. In November 2018, CCB was acquired by Meduit RCM Solutions and rebranded as Receivables Management Partners (RMP), a wholly-owned subsidiary operating under the Meduit RCM corporate umbrella; the entity has reported over $1 billion in client cash recovered cumulatively over a five-year window.

Name

Creditors Collection Bureau

Legal name

Receivables Management Partners, LLC

Website

https://creditorscollection.com

Company type

Private

Founded year

1958

Operating status

Operating

Headcount range

1–10 employees

Short description

Creditors Collection Bureau, operating as Receivables Management Partners (RMP) under Meduit RCM Solutions, is a U.S. healthcare receivables management company founded in 1958. It provides Extended Business Office, Third Party Collections, and Workers' Compensation services to hospitals and medical providers via a 800+ person call center operation.

Ownership category

akta.pro rank

Product category

Healthcare Debt Collection Services

NAICS

Collection Agencies (56144), Collection Agencies (561440)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Accounts Receivable (A/R) & Collections Management (HLACACAJ)

akta.pro secondary industries

Medical Debt Collection & Revenue Cycle Bad-Debt Recovery (FSAKAJAM), Specialty & Regulated Collections (Medical, Student Loan, Government, HOA) (BPAAAEAJ)

Keywords

• Healthcare collections services
• Medical debt recovery
• Extended business office
• Third party collections
• Workers compensation receivables

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Healthcare Collections Services: Revenue generated from collecting outstanding debts for healthcare providers. Services include Extended Business Office, Third Party Collections, and Workers Compensation specialized services. Performance-based model recovering client cash.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Creditors Collection Bureau, now operating as Receivables Management Partners (RMP), provides specialized healthcare debt collection and receivables management services to hospitals and medical facilities. Core services include Extended Business Office (EBO) support, Third Party Collections for delinquent accounts, and Workers' Compensation claims recovery, delivered through a dedicated call center staffed by trained, compassionate professionals. The company also deploys Speech Analytics technology to monitor call quality and compliance.

Product overview

Creditors Collection Bureau (CCB), now operating as Receivables Management Partners (RMP), is a Meduit RCM Company offering a unified healthcare receivables management platform. The portfolio consists of Extended Business Office (EBO) for revenue cycle management, Third Party Collections for delinquent account recovery, Workers' Compensation specialists, and Speech Analytics for call center quality assurance. These solutions are delivered through a compassionate call center operation staffed by trained professionals, with over $1 billion in client cash recovered over five years. The rebrand in November 2018 consolidated CCB under the RMP umbrella, combining decades of healthcare collections expertise.

Differentiator

Problem solved

Functional benefit

Products and services

• Extended Business Office (EBO) Revenue cycle management solution providing comprehensive business office services to healthcare clients for managing accounts receivable and improving cash performance. Designed for hospitals and healthcare providers needing outsourced back-office receivables support.
• Third Party Collections Collection services for managing delinquent accounts, helping healthcare clients recover revenue while maintaining compassionate and respectful patient interactions. Targeted at healthcare providers seeking external support for overdue patient balances.
• Workers' Compensation Collections Specialized collections service focused on workers' compensation claims, providing expert handling of workplace injury-related billing and recovery. Built for healthcare providers managing workers' comp receivables.
• Speech Analytics Voice analytics technology integrated into call center operations to monitor quality, ensure compliance, and improve agent performance during debt collection interactions. Used to support healthcare collections delivery.

Quantifiable outcome

• Over $1 billion client cash recovered over five years

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature1 record

Partnerships

One partnership is on record.

• MeduitcoreOthers · 5 November 2018In 2018, CCB became part of the Receivables Management Partners (RMP) family of companies and is now unified under the RMP brand. RMP, now a Meduit company, represents the very best of CCB. The acquisition provides CCB/RMP with expanded services, technology, and expertise, leveraging the combined strength of Meduit's platform.

Scale indicators3 records

Recent moves4 records

Expansion highlights4 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/creditors-collection-bureau

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Creditors Collection Bureau