Crime Stoppers ACT

What Crime Stoppers ACT does

Crime Stoppers ACT operates as ACT Region Crime Stoppers (ACTRCS), a volunteer non-profit and registered charity based in Canberra, Australian Capital Territory, Australia. The organisation's core function is to provide a confidential channel through which residents and visitors of the ACT can report suspicious activity, criminal behaviour, or unsolved matters to ACT Policing without revealing their identity. The primary distribution channels are a toll-free 24/7 hotline (1800 333 000) and a web-based anonymous reporting portal, supported by an active social media presence on Facebook, Twitter, and LinkedIn.

The product portfolio centres on the anonymous reporting service, augmented by two specialised sub-products: Bikelinc, an online bike registration and recovery platform co-developed with ACT Policing and originally licensed from Crime Stoppers WA (launched November 2020); and ReportITCBR.com.au, a youth-focused landing page for the "We Speak Your Language" campaign (launched January 2025). Underlying technology is conventional web application architecture with no disclosed AI/ML, proprietary patents, or API integrations. The platform architecture prioritises anonymity and trust over algorithmic sophistication.

The business model is non-commercial: services are free to the public, and revenue is sourced from individual donations, federal/state government grants, and corporate sponsorships. Customer segments span the general ACT public, youth aged 12–25, and culturally and linguistically diverse communities served through materials in nine languages. Strategic partners include ACT Policing (core operational partner), the ACT Government (funder), Reconciliation Australia (RAP endorsement), the eSafety Commissioner, and the AFP-led Australian Centre to Counter Child Exploitation (ACCCE). Headcount is 5 employees, supported by volunteers.

Name

Crime Stoppers ACT

Legal name

ACT Region Crime Stoppers (ACTRCS)

Website

https://crimestoppersact.com.au

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

1–10 employees

Short description

Crime Stoppers ACT is a volunteer non-profit charity running the ACT region's anonymous crime reporting hotline (1800 333 000) and online portal, channelling community tips to ACT Policing. It serves Canberra residents, youth, and culturally diverse communities via multilingual campaigns and the Bikelinc bike-recovery platform.

Ownership category

akta.pro rank

Product category

Public Safety / Community Crime Reporting Services

NAICS

Social Advocacy Organizations (8133), Human Rights Organizations (813311)

SIC

Services-Social Services (8300)

akta.pro primary industry

Criminal Justice Reform & Legal System Advocacy (BPAGAFAI)

akta.pro secondary industries

Victim Services & Witness Assistance (Justice System) (BPAIAFAJ), Digital Rights, Privacy & Free Expression Advocacy (BPAGAFAL)

Keywords

• Anonymous crime reporting
• Community policing services
• Crime prevention programs
• Public safety hotline
• Volunteer charity services

Headquarters

HQ city

Canberra

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Donations: Crime Stoppers ACT accepts donations from the public as a registered charity. Donations support the organization's crime prevention activities and operational costs.
2. Government Funding: The organization receives federal and potentially state government funding to support its operations and campaigns, including the 'It's what you know, not who you are' multilingual campaign.
3. Sponsorships: Corporate sponsors provide support to Crime Stoppers ACT, with partner logos displayed on the website indicating sponsorship arrangements.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Crime Stoppers ACT operates a free, anonymous crime reporting service connecting the ACT community with ACT Policing via a 24/7 toll-free hotline (1800 333 000) and an online reporting portal. The volunteer non-profit also runs specialized sub-programs including Bikelinc (an online bike registration and recovery tool co-developed with ACT Policing) and the youth-focused ReportITCBR.com.au landing page supporting the 'We Speak Your Language' campaign. The organization is funded through public donations, government grants, and corporate sponsorships as a registered charity.

Product overview

Crime Stoppers ACT provides a unified anonymous crime reporting service, combining a toll-free hotline (1800 333 000) and an online reporting portal. The core offering is the ability for community members to share information about suspicious or criminal activity with ACT Policing while remaining completely anonymous. Supporting this core service, Bikelinc is an online bike registration and recovery tool developed in partnership with ACT Policing that helps reunite recovered bicycles with owners. The organization also runs targeted campaigns like 'We Speak Your Language' with dedicated youth engagement platforms (ReportITCBR.com.au) to reach specific community segments.

Differentiator

Problem solved

Functional benefit

Brands

• Bikelinc: An online community tool that helps bike owners register their bikes using serial numbers to help police return recovered stolen bikes to rightful owners. Originally developed by Crime Stoppers WA and launched in the ACT in November 2020.

Products and services

• Anonymous Crime Reporting Service A confidential 24/7 service enabling community members of the Australian Capital Territory to report suspicious or criminal activity to ACT Policing without revealing their identity, accessible via a toll-free hotline (1800 333 000) and an online reporting portal. The service covers general suspicious activity, drugs, and traffic-related reporting, and guarantees complete anonymity with no obligation to testify or be involved in court proceedings.
• Bikelinc An online community bike registration and recovery tool launched in partnership with ACT Policing to help reduce bike theft in the ACT. The platform connects bike owners, retailers, and ACT Policing by allowing users to register bikes using serial numbers, enabling police to verify ownership of recovered bicycles and return them to their rightful owners.
• ReportITCBR.com.au Youth Campaign Platform A dedicated youth-focused landing page supporting the 'We Speak Your Language' campaign, hosting crime prevention content, safety messages, and anonymous reporting links targeted at young Canberrans. The platform empowers young people aged 12-25 in the ACT region to take an active role in crime prevention and learn how to report suspicious activity anonymously.

Quantifiable outcome

• 428,411 contacts across Australia in 2020
• +4 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eight partnerships are on record, tiered core, moderate and minor.

• ACT GovernmentcoreStrategic or Co-development Partner · 30 January 2025The ACT Government supports Crime Stoppers ACT's youth crime prevention campaigns including the 'We Speak Your Language' initiative. Government support includes funding and endorsement for community safety programs.
• Reconciliation AustraliamoderateStrategic or Co-development Partner · 2 December 2024Reconciliation Australia formally endorsed ACT Region Crime Stoppers' Reconciliation Action Plan (RAP), demonstrating commitment to reconciliation with Aboriginal and Torres Strait Islander communities.
• ACT PolicingcoreStrategic or Co-development Partner · 2 November 2020ACT Policing is the primary law enforcement partner of Crime Stoppers ACT. The partnership involves receiving anonymous crime tips and coordinating on various crime prevention initiatives including the Bikelinc program for bike theft reduction. Police provide guidance on crime trends and investigative support.
• Crime Stoppers WA (Bikelinc)coreTechnology or Integration · 2 November 2020Bikelinc was originally developed by Crime Stoppers WA and licensed for use in the ACT. The platform helps bike owners register bikes with serial numbers, allowing police to verify ownership of recovered bikes.
• eSafety Commissioner (eSafety)moderateStrategic or Co-development PartnerPartnership with the Australian eSafety Commissioner to develop resources helping families have conversations about online safety, particularly for child exploitation prevention.
• Australian Federal Police (AFP) / ACCCEmoderateStrategic or Co-development PartnerCollaboration with the AFP-led Australian Centre to Counter Child Exploitation (ACCCE) to develop online safety resources for families, particularly culturally diverse communities.
• Aerial Capital GroupminorOthersCorporate sponsor supporting Crime Stoppers ACT operations. Logo displayed on the website as part of partner acknowledgment.
• Local Bike RetailersminorStrategic or Co-development PartnerBike retailers can upload high-end stock to Bikelinc and transfer bikes to new owners' profiles upon purchase, supporting bike theft prevention.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Crime Stoppers WA: Western Australia Crime Stoppers chapter and original developer of Bikelinc, which was licensed to Crime Stoppers ACT. Operates the same anonymous reporting model and Bikelinc platform, making it the most operationally comparable peer.
• Crime Stoppers Victoria: Victorian Crime Stoppers chapter providing the same anonymous tip-line and online reporting services; directly comparable as a state-level chapter with shared brand, mission, and revenue model.
• Crimestoppers New Zealand: New Zealand Crime Stoppers organization providing anonymous crime reporting across the country; comparable as a regional peer running the same hotline and online portal model in a similar regulatory environment.
• Crime Stoppers Australia: National umbrella body for Crime Stoppers chapters across Australia. Closest functional peer, sharing the same brand, mission, volunteer model, and reliance on donations and government grants for anonymous crime reporting.
• Crime Stoppers Queensland: Queensland Crime Stoppers chapter operating the same anonymous crime reporting service under the national brand; comparable in scale, volunteer base, and interface with state policing.
• Crime Stoppers NSW: New South Wales Crime Stoppers chapter offering the same anonymous reporting hotline and online portal model under the national Crime Stoppers brand; comparable in structure, volunteer model, and law enforcement partnership.
• Crimestoppers UK: UK Crime Stoppers organization operating the same anonymous reporting model internationally; part of the same 28-country Crime Stoppers network and a relevant international operational peer.

Emerging players

• Australian Centre to Counter Child Exploitation (ACCCE): AFP-led national center for child exploitation reporting. Overlaps with Crime Stoppers ACT on anonymous reporting channels for sensitive crimes and is an active partner on youth online safety; comparable as a federally coordinated reporting channel.
• eSafety Commissioner (Australia): Australian government agency providing online safety reporting and education. Partners with Crime Stoppers ACT on online safety resources and addresses an overlapping community segment (youth, culturally diverse families) with comparable mission-driven outreach.

Broad incumbents

• Crime Stoppers International: Global umbrella organization coordinating the 28-country Crime Stoppers network. Sets standards and supports chapters like Crime Stoppers ACT but does not deliver local reporting services itself.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ACTCrimeStop
• Facebookfacebook.com/crimestoppersact
• LinkedInlinkedin.com/company/crime-stoppersact

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crime Stoppers ACT