Community Rehabilitation Management

What Community Rehabilitation Management does

Community Rehabilitation Management Ltd (CRM Ltd) is a Chesterfield, United Kingdom-based case management and care service provider founded in 1998 by Managing Director Emma Bradley-Bond, a registered nurse with over 25 years of nursing experience and more than 20 years specialized in brain and spinal trauma care. The company delivers holistic case management for individuals with acquired brain injury, spinal cord injury, cerebral palsy, and other neurological conditions, coordinating multidisciplinary teams including neuro physiotherapists, occupational therapists, speech and language therapists, and neuropsychologists to deliver home-based rehabilitation. Core services include (1) ongoing case management on a recurring engagement basis, (2) bespoke support worker packages ranging from 1 to 24 hours per day with directly employed staff recruited specifically for each client, (3) medico-legal expert witness assessments and reports for claimant and defendant litigation, and (4) accredited training courses in first aid, manual handling, Mental Capacity Act, and safeguarding. All care staff are employed directly by CRM Ltd (not agency), trained to NVQ Level 2/3 in Health and Social Care, and supported by a 24/7 on-call service operating 365 days per year.

The business operates a relationship-driven, referral-led go-to-market model with primary referrals from personal injury solicitors and secondary referrals from continuing care and social services. Pricing is bespoke for case management and support packages (not publicly disclosed), while training courses are priced per delegate between £25 and £95. The company is privately held with no disclosed institutional investment, no parent company, and no M&A activity. It operates from a single registered office in Chesterfield, England, with a 10-person office team and a distributed directly-employed support worker workforce contracted to individual client packages. Medico-legal work and training courses provide a modest diversification beyond the core clinical case management revenue stream.

The underlying technology is operational rather than digital: a coordinated, multi-disciplinary case management methodology, in-house nurse-led training infrastructure, and a 24/7 on-call system. There is no software platform, mobile app, public API, or AI component disclosed. The offering competes on clinical expertise, continuity of care through directly employed staff, and the founder's recognized authority in brain and spinal cord injury case management, rather than on technology differentiation.

Name

Community Rehabilitation Management

Legal name

Community Rehabilitation Management Ltd

Website

https://crmltd.org

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Short description

Community Rehabilitation Management Ltd is a UK-based case management and care provider founded in 1998, delivering home-based rehabilitation, bespoke support worker packages, medico-legal expert witness services, and accredited training for individuals with acquired brain injury, spinal cord injury, cerebral palsy, and neurological conditions.

Ownership category

akta.pro rank

Headquarters

HQ city

Chesterfield

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Case Management Services: Ongoing case management fees for coordinating rehabilitation, care and support of people with complex and clinical needs. Services include assessment, planning, implementation, and ongoing case management with a 24-hour on-call system.
2. Bespoke Support Worker Packages: Customized support worker packages ranging from 1 hour to 24 hours per day. Support workers recruited specifically for each client with client and family involvement at every stage. Staff are contracted to individual care packages ensuring continuity of care.
3. Medico-Legal Expert Services: Emma Bradley-Bond provides expert witness services preparing reports for claimants and defendants in civil litigation. Services include detailed care and case management reports with assessment, recommendations for future plans, and probable future cost projections.
4. Training Services: First aid and manual handling training courses delivered from CRM's Chesterfield office or on-site at client premises. Training provided by qualified Training Manager Emma Swain in small groups (maximum 6 at venue, 8 on-site).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

CRM Ltd delivers specialist case management and home rehabilitation services for individuals with acquired brain injury, spinal cord injury, cerebral palsy, and other neurological conditions. The company coordinates a multi-disciplinary team of therapists and its own directly employed support workers to deliver bespoke care packages ranging from 1 to 24 hours per day, complemented by medico-legal expert witness reporting and a training catalogue.

Product overview

Community Rehabilitation Management Ltd operates as a unified case management and care service rather than a software platform. The company offers an integrated suite of services comprising Case Management (the core collaborative process for coordinating rehabilitation and care), Support Packages (bespoke support worker care from 1 to 24 hours daily), Medico-Legal Services (expert witness assessments and reports for civil litigation), Assessments (comprehensive evaluations for Medico-Legal purposes), and Training Services (accredited courses including first aid, manual handling, Mental Capacity Act, and safeguarding). These services work together to provide end-to-end rehabilitation support for individuals with acquired brain injury, spinal cord injury, cerebral palsy, and neurological conditions.

Differentiator

Problem solved

Functional benefit

Products and services

• Case Management Collaborative process coordinating rehabilitation, care and support for individuals with complex and clinical needs, including acquired brain injury, spinal cord injury, and neurological conditions, with a 24-hour on-call system available every day of the year.
• Support Packages Bespoke support worker packages ranging from 1 hour to 24 hours per day, with support workers recruited specifically for each client and client and family involvement at every stage of recruitment and care planning.
• Medico-Legal Services Expert witness services providing care and case management assessment and reports for claimants and defendants in civil litigation, with expertise in brain and spinal cord injury cases.
• Medico-Legal Assessments Comprehensive assessments including manual handling risk assessment, client handling risk assessment, immediate need assessments, care assessments, and nursing needs assessments for medico-legal purposes.
• Basic Save a Life Training Entry-level first aid course covering adult life-saving skills including CPR, unconscious casualty response, recovery position, and choking management; priced at £30 per person.
• First Aid Skills Training Three-hour refresher course for qualified first aiders covering hands-on scenario sessions with simulated casualties; priced at £40 per person.
• Emergency First Aid at Work Comprehensive first aid training for low hazard work environments covering incident assessment, primary/secondary surveys, CPR, resuscitation, bleeding, burns, shock, and management of stroke, heart attack, diabetes, epilepsy, and anaphylactic shock; priced at £95 per person.
• Safer People Handling Training Six-hour comprehensive course for healthcare and social care staff covering employer/employee responsibilities, client independence promotion, risk assessments, and practical handling techniques including hoists and equipment; priced at £75 per person.
• Manual Handling Principles Three-hour introductory course covering safer moving and handling of objects, basic spinal anatomy, risk factors, and pre-handling risk assessments; priced at £45 per person.
• Mental Capacity Act (MCA) – An Introduction Two-hour course covering MCA principles, assessing capacity, best interests, advance decisions, lasting power of attorney, and IMCAs; priced at £25 per person.
• Safeguarding Vulnerable Adults (S.O.V.A) Training Training course covering safeguarding of vulnerable adults for care and health professionals.

Quantifiable outcome

• First class home rehabilitation packages for people with acquired brain and spinal cord injury or trauma
• +1 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators4 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• CMG (Case Management Group Ltd): UK case management organisation offering rehabilitation case management, support workers and expert witness services for brain and spinal injury. Same customer (PI solicitors, catastrophic injury clients) and similar service portfolio.
• JS Parker Ltd: UK-based case management and expert witness provider for catastrophic injury (brain and spinal cord injury). Directly comparable on case management, support worker packages and medico-legal expert witness services for solicitors.
• CCMS (Community Case Management Services): UK community case management company coordinating rehabilitation, support workers and multidisciplinary teams for clients with complex needs. Comparable operating model and client mix to CRM Ltd.
• Bush & Co Rehabilitation: UK case management firm providing specialist rehabilitation case management, support packages and medico-legal expert witness services for clients with brain injury, spinal cord injury and complex neurological conditions. Closest direct competitor in size, geography and service mix.
• Enable Case Management Ltd: UK case management provider delivering bespoke rehabilitation and support packages for clients with acquired brain injury, spinal injury and neurological conditions, with similar referral-driven solicitor and continuing-care GTM.

Broad incumbents

• Voyage Care: Large UK specialist care provider offering supported living, home care and complex care packages including for clients with brain injury and neurological conditions. Broader scale and portfolio than CRM, with overlapping client types.
• Agincare: Established UK home care and live-in care provider with national branch network. Competes with CRM in the broader home care market and offers an alternative for case managers and solicitors seeking scaled delivery.
• Headway – the brain injury association: UK-wide charity providing information, support and rehabilitation services for people with brain injury. Overlaps with CRM's primary client segment (acquired brain injury) at a broader scale and serves as a referral ecosystem participant rather than a direct competitor.
• Helping Hands Home Care: Large UK home care provider offering hourly and live-in support packages. Competes with CRM's support worker packages at the broader home-care level, though without the catastrophic-injury specialist case management overlay.

Emerging players

• Neuro Health UK: UK specialist provider of neurological rehabilitation and case management support, focused on brain and spinal cord injury. Smaller and more emerging peer with overlapping clinical expertise but narrower geographic footprint than CRM.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/community-rehabilitation-management

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Rehabilitation Management