CRMS

What CRMS does

CRMS (Center for Risk Management and Sustainability), legally PT Cipta Raya Mekar Sahitya, is an Indonesian private educational organization founded in 2010 and headquartered in Bandung, West Java, with a secondary office in Jakarta. The company provides training, certification preparation, and assessment services covering Governance, Risk Management, Compliance, and Sustainability (GRCS), structured across eight program series: Risk Management, Cyber, Compliance, Governance, Sustainability, Resilience, Integration, and E-Learning, plus a Microlearning course delivered via Pingtar. CRMS operates an Odoo-based participant portal, a Risk Management System Application, and governance/ESG assessment tools that support program delivery and participant management. The technology layer is utilitarian — focused on registration, assessment, and certification administration — rather than differentiated IP.

CRMS is the Authorized Platinum Partner of PECB in Indonesia and maintains strategic alliances with ERMA, The ESG Institute, OCEG, LSP GRK, and LSP MKS, providing both international ISO-based certifications and nationally recognized GRC credentials. Its customer base spans Indonesian state-owned enterprises (BUMN), major banks (BCA, BRI, Bank Mandiri), listed companies, and government regulators (OJK, BPKP, BPK RI), with verticals including energy, telecommunications, mining, pharmaceuticals, banking, and infrastructure.

The business model is professional services revenue from per-program training fees (pay-as-you-go), with early bird discounts, an IDR 750,000 after-event surcharge, and optional add-on certification through PECB. Distribution combines direct website registration for public programs, customized in-house enterprise programs, and hybrid/online delivery across Indonesia. Marketing is driven by content (CRMS Insight newsletter, GRC publications, national surveys), annual marquee events (GRC Summit, Risk Beyond, GRC Case Competition), and direct enterprise outreach. Pricing is not publicly disclosed and is obtained via consultation or registration.

Name

CRMS

Legal name

PT Cipta Raya Mekar Sahitya

Website

https://crmsindonesia.org

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

101–250 employees

Short description

CRMS (Center for Risk Management and Sustainability) is an Indonesian private training organization founded in 2010 that delivers Governance, Risk Management, Compliance, and Sustainability programs and certifications to enterprises, state-owned companies, banks, and government regulators across Indonesia.

Ownership category

akta.pro rank

Product category

Professional Risk Management and Compliance Training

NAICS

Professional and Management Development Training (611430), Exam Preparation and Tutoring (611691)

SIC

Services-Educational Services (8200)

akta.pro industry

PRIMARYEDAFAAAD

Compliance, Certification & Continuing Education LMS

Education/Education Technology (EdTech) & Digital Learning/Learning Management Systems (LMS) & Learning Experience Platforms (LXP)

Keywords

• GRC training programs
• Risk management certification
• Compliance training services
• Sustainability education
• Professional certification programs

Headquarters

HQ city

Bandung

HQ country

Indonesia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Professional Training Programs: CRMS generates revenue primarily from charging fees for its training programs, workshops, seminars, masterclasses, and conferences in GRC and sustainability. Programs are offered at various price points with early bird discounts and additional charges for after-event payment (IDR 750,000 surcharge).

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

CRMS delivers professional training, certification, and consulting services focused on Governance, Risk Management, Compliance, and Sustainability (GRCS) for Indonesian professionals and organizations. Offerings span multiple program series (CRMS Online, CRMS Professional, CRMS International, In-House Training, Guest Lecture, CRMS Talk) and lead to international certifications from PECB and ERMA, as well as national certifications from LSP GRK and LSP MKS.

Product overview

CRMS (Center for Risk Management and Sustainability) is Indonesia's premier GRC (Governance, Risk, Compliance) and Sustainability training and certification organization. The portfolio consists of multiple training program series (Risk Management, Cyber, Compliance, Governance, Sustainability, Resilience, Integration, E-Learning, Microlearning, In-House), major annual conferences (GRC Summit, Risk Beyond), and professional certification services through international partners (PECB, ERMA, The ESG Institute) and national certification bodies (LSP GRK, LSP MKS). The offerings are structured as training programs with certification pathways rather than a unified software platform. Key software/enabled offerings include a Risk Management System Application, CRMS Portal for participant management, and governance/ESG assessment tools. The company operates as an Authorized Platinum Partner of PECB and strategic partner of The ESG Institute.

Differentiator

Problem solved

Functional benefit

Products and services

• CRMS Online Series Online cohort-based training series delivered via Zoom covering governance, risk management, compliance, and sustainability topics, designed for individual practitioners and corporate participants who need flexible remote access.
• CRMS Professional Series In-person/online professional certification program series leading to Indonesian nationally recognized risk and compliance certifications (Certified Risk Professional, Certified Compliance Professional) via LSP GRK and LSP MKS.
• CRMS International Series International certification program series delivered under PECB and ERMA partnerships, providing globally recognized credentials (e.g., ISO 31000 risk management, ISO 37301 compliance, sustainability/ESG credentials) to Indonesian professionals and organizations.
• In-House Training Program Customized GRCS training programs delivered on-site or virtually for individual organizations (BUMN, banks, listed companies, government agencies), tailored to the client's risk, compliance, and sustainability agenda.
• Risk Management System Application Proprietary software application supporting internal control and risk reporting for organizations, used by CRMS clients and training participants to operationalize risk management practices.
• CRMS Annual Conferences and Forums Industry conferences and forums hosted by CRMS covering governance, risk, compliance, and sustainability themes (e.g., GRCS Summit, Risk & Compliance Forum, Sustainability Forum), serving as knowledge-sharing platforms for practitioners and leaders.

Quantifiable outcome

• Thousands of organizations trained since 2010

Named customers17 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Seven partnerships are on record, tiered core, minor and moderate.

• PECB (Professional Evaluation and Certification Board)coreStrategic or Co-development PartnerCRMS is the Authorized Platinum Partner of PECB in Indonesia, providing internationally recognized ISO-based professional certifications. PECB provides certification under ISO/IEC 17024 across 150+ countries with 1,600+ partners and 1,400+ trainers. CRMS offers PECB certifications including ISO 14001, 22301, 22316, 22317, 22361, 27001, 38500, 37001, 37301, 50001, Cybersecurity Management, and Privacy Information Management.
• The ESG InstitutecoreStrategic or Co-development PartnerCRMS entered a strategic partnership with The ESG Institute for ESG and ESRM certification. CRMS serves as the official training partner facilitating preparation programs for ESG and ESRM certification candidates. After completing CRMS training, participants can pursue formal certification through The ESG Institute.
• ERMA (Environmental Risk Management Association)coreStrategic or Co-development PartnerCRMS partners with ERMA to offer Environmental and Social Risk Management (ESRM) certification. ERMA provides the CRS-ESG certification recognized internationally in environmental and social risk management.
• LSP MKS (Lembaga Sertifikasi Profesi Mitra Kalyana Sejahtera)coreStrategic or Co-development PartnerCRMS partners with LSP MKS to provide nationally recognized certifications in risk management, governance, compliance, and internal audit for Indonesian professionals.
• LSP GRK (Lembaga Sertifikasi Profesi GRC)coreStrategic or Co-development PartnerCRMS partners with LSP GRK to provide GRC professional certifications including GRCOP and CGRCEO certifications for integrated GRC mastery, along with certifications for insurance risk management.
• OCEG (Open Compliance and Ethics Group)minorStrategic or Co-development PartnerCRMS integrates OCEG's GRC Capability Model (Red Book) into its training programs, particularly in the Resilience Series and Master Class: Integrated GRC certification programs.
• IFC (International Finance Corporation)moderateStrategic or Co-development PartnerCRMS participated in the Training of Trainers program organized by IFC on 20-21 May 2024 in Jakarta. The program covered Corporate Governance Methodology and Environmental and Social Management System, and ESG for Boards and ESG Materiality Assessment.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Deloitte: Deloitte's Risk & Financial Advisory practice includes GRC consulting and training services. As a Big 4 firm, it serves Indonesian enterprises with broader GRC transformation programs, overlapping with CRMS's training scope.
• Skillsoft: Skillsoft provides enterprise compliance, leadership, and technology training via a cloud-based platform. It competes with CRMS's e-learning and certification offerings for corporate buyers.
• EY (Ernst & Young): EY's Risk Consulting practice includes GRC, internal audit, and cybersecurity training. As a Big 4 firm with Indonesian presence, it competes for large enterprise GRC training engagements.
• PwC: PwC provides risk assurance, regulatory compliance, and GRC advisory services globally. Its enterprise training programs in Indonesia overlap with CRMS's offerings for banks and large corporates.
• KPMG: KPMG's Advisory services include GRC, risk, and compliance consulting. It competes for enterprise GRC training mandates in Indonesia and offers broader transformation capabilities than CRMS.

Emerging players

• NAVEX Global: NAVEX Global provides ethics, compliance, and risk management training and software. It overlaps with CRMS's Compliance Series and ISO 37001/37002 programs, particularly in multinational clients with Indonesian operations.

Others

• ISACA: ISACA is a global professional association offering GRC, cybersecurity, and IT audit certifications (CISA, CISM, CRISC). It is an adjacent credentialing body that competes with CRMS's Cyber Series and ISO 27001 programs for information security certifications.

Direct peers

• SGS: SGS is a global testing, inspection, and certification company offering management systems training and ISO certification. It competes with CRMS in GRC and sustainability training.
• BSI (British Standards Institution): BSI is a global certification body offering ISO management systems training and certification across GRC, cybersecurity, and sustainability. It directly competes with CRMS in Indonesian ISO-based training and certification programs.
• TÜV SÜD: TÜV SÜD provides ISO certification, auditing, and training services globally, including in Indonesia. It competes with CRMS's PECB-based certification programs across risk, quality, and cybersecurity management.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/crms-indonesia

Compliance18 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CRMS