Croix-Rouge luxembourgeoise

What Croix-Rouge luxembourgeoise does

The Croix-Rouge luxembourgeoise (Luxembourg Red Cross) is a private non-profit association (a.s.b.l.) recognised as a public utility entity under Luxembourg law since 16 August 1923, and operates as a National Society of the International Red Cross and Red Crescent Movement. Founded in 1864 alongside the Geneva Conventions, the organisation employs 794 staff and delivers over 40 distinct services across five primary domains: health and autonomy (blood transfusion centre, rehabilitation hospital at Château de Colpach, home care, ambulance service, first aid training); social inclusion (CNVV for victims of violence, DropIn for sex workers, Riicht Eraus for domestic violence perpetrators, SALU emergency housing, Red Cross Butteks charity shops, social helpline 2755); youth and family services (11 youth centres, 30+ nurseries/maisons relais, holiday camps, LOTUS adolescent counselling, Families First crisis intervention, Psy-Jeunes); migration and integration (LISKO, intercultural interpreting, Restoring Family Links); and international humanitarian aid covering 7 sub-Saharan African countries plus Nepal and Ukraine.

The technology stack consists of standard enterprise infrastructure: Odoo CMS/CRM powers the training portal at formation.croix-rouge.lu, the iRaiser donation platform processes online contributions with SSL encryption and Apple Pay integration, AWS provides European hosting, and Google Analytics plus Google Ads support marketing measurement. No proprietary technology or AI capabilities are evidenced.

Revenue is generated through three streams: individual donations (one-time at €40/€80/€120 and recurring monthly at €20/€35/€50, plus legacy giving), institutional co-financing from Luxembourg Aid & Development, ECHO, LuxDev, the Ministry of Environment/Climate, municipalities and foundations (which can multiply donations up to 5x), and training fees from the Agence de Formation serving non-formal education and child/family aid professionals. CR Services S.a.r.l., founded in 2008, functions as a wholly-owned catering and cleaning subsidiary employing 200+ staff across 15 catering and 52 cleaning sites, providing internal operational support.

Name

Croix-Rouge luxembourgeoise

Legal name

Croix-Rouge luxembourgeoise

Website

https://croix-rouge.lu

Company type

Private

Founded year

1864

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The Croix-Rouge luxembourgeoise is a Luxembourg non-profit public utility delivering 40+ social, health, youth, and humanitarian aid services domestically and in 8+ countries, funded by donations, institutional co-financing, and professional training.

Ownership category

akta.pro rank

Product category

Humanitarian and Social Services

NAICS

Social Assistance (624), Emergency and Other Relief Services (624230), Community Food and Housing, and Emergency and Other Relief Services (6242), Ambulance Services (62191)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Refugee, IDP & Migration Humanitarian Assistance (BPAGAAAH)

akta.pro secondary industries

Humanitarian Health & Emergency Medical Relief NGOs (HLAJAKAE), Refugee, Migration & Displacement Support (BPAGABAH), Integration & Inclusion Services (Housing, Education, Employment) (BPADAHAI), Emergency Response, Assistance & Medical Evacuation Services (THACAEAC)

Keywords

• Humanitarian aid services
• Social welfare programs
• Blood transfusion services
• Youth and family support
• Health and rehabilitation care

Headquarters

HQ city

Luxembourg

HQ country

Luxembourg

HQ region

Europe

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations

Revenue model

1. Donations and Fundraising: Individual donations (one-time and recurring), bequests, and legacy giving. Donation platform accepts online payments and bank transfers.
2. Government and Institutional Funding: Co-financing from Luxembourg Aid & Development, ECHO, LuxDev, Ministry of Environment/Climate, and municipalities for humanitarian projects.
3. Training Services Revenue: Professional training agency providing courses for ENF (Non-Formal Education) and AEF (Child and Family Assistance) sectors with accreditation.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

The Luxembourg Red Cross delivers humanitarian, social, health, youth, and family services to vulnerable populations in Luxembourg and abroad. Domestically it operates a Blood Transfusion Centre, a rehabilitation centre, home care, an ambulance service, nurseries/maisons relais, eleven youth centres, counselling services for victims of violence and perpetrators, emergency housing (SALU/DropIn), charity shops (Butteks), integration support for migrants and refugees (LISKO), and first-aid training. Internationally it deploys emergency response teams delivering shelter, food, healthcare, and protection in seven sub-Saharan African countries, Nepal, and Ukraine.

Product overview

The Luxembourg Red Cross operates as a diversified humanitarian organization offering a comprehensive portfolio of social, health, and youth services. The organization provides healthcare services including blood transfusion, rehabilitation, home care assistance, and ambulance services. Social support encompasses services for victims of violence, sex workers (DropIn), domestic violence perpetrators, homeless individuals (SALU), and poverty relief through charity shops. Youth and family services include eleven youth centres, nurseries and Maisons Relais, holiday camps, family crisis intervention (Families First), and counselling for adolescents (LOTUS). Additional services span migration support (LISKO), humanitarian aid abroad, first aid training, and the Climate Competent (CLiC) educational project. The organization also operates CR Services for internal catering and cleaning operations, maintains a training agency for professional development, and provides a social helpline. The overall structure is a multi-service platform addressing vulnerable populations across health, social, youth, and emergency response domains.

Differentiator

Problem solved

Functional benefit

Brands

• DropIn: A service offering medical, social, psychological and material support for sex workers, opened in 1998.
• CR Services
• Centre de Réhabilitation Château de Colpach
• Centre de Transfusion sanguine / Dondusang
• LISKO
• SALU
• CNVV
• Red Cross Butteks
• Riicht Eraus
• Lët'z Work+
• CLIC – Climate Competent
• Agence de formation Croix-Rouge luxembourgeoise
• Youth Red Cross

Products and services

• Blood Transfusion Centre Manages blood collection and transfusion services for Luxembourg, ensuring national self-sufficiency in blood supply and supporting patients requiring transfusions or blood-derived products.
• Help and Care Service Supports individuals losing autonomy or debilitated by health conditions to live at home while maintaining quality of life, assisting with daily activities and participation in leisure.
• Rehabilitation Centre (Centre de Réhabilitation Château de Colpach) Aids physical, physiological, and psychological recovery, housing the National Post-Oncological Rehabilitation Service and National Physical Rehabilitation Service.
• National Centre for Victims of Violence (CNVV) Provides outpatient emergency support for victims of all ages and all forms of violence (physical, sexual, psychological) with specialized assistance and a national helpline.
• DropIn Safe, neutral, anonymous space for sex workers offering medical, social, psychological, and material support since 1998. Includes the EXIT programme for those wishing to leave sex work.
• Riicht Eraus Service for perpetrators of domestic violence providing guidance and support to help break the cycle of violence, whether or not they have been convicted.
• Red Cross Butteks Charity shops providing food and everyday products to people affected by poverty at approximately one-third of market prices.
• SALU (Emergency Reception and Housing Service) Includes the Abricoeur service with streetwork programme helping those living on the streets or in precarious situations, offering shelter and support.
• Youth Centres Eleven youth centres offering protected spaces for young people aged 12-26 since 1999, providing leisure activities, personal development support, and open meetings five days a week.
• Maisons Relais and Nurseries Childcare and early education facilities dedicated to children and parents, offering high-quality education and care across multiple locations in Luxembourg.
• Centre d'Accueil Norbert Ensch (CANE) Reception centre for children and adolescents in difficult situations, providing stable and safe living environments that respect individual rights and promote personal development.
• LOTUS Individual counselling service for children and adolescents aged 10-17 experiencing psychological vulnerability, helping them identify, understand, and regulate emotions and replace violent behaviours with non-violent conflict resolution.
• Families First Programme helping families in crisis through direct intervention in the family setting, aiming to avoid placement of children by activating resources and stabilising situations.
• Migrants and Refugees Service (LISKO) Centre for Integration and Social Cohesion offering psychosocial support, training for professionals, and workshops for beneficiaries of international protection. Includes the REVEIL Project for interculturality and anti-racism.
• CR Services Provides catering and cleaning services to the Luxembourg Red Cross with over 200 employees at approximately 15 catering sites and 52 cleaning sites.
• First Aid Trainings Professional training courses in first aid and emergency response provided by the Luxembourg Red Cross.
• Ambulance Service Emergency medical transport and ambulance services provided by the Luxembourg Red Cross.
• Humanitarian Aid International humanitarian assistance deploying emergency teams worldwide to support those affected by conflict, natural and man-made disasters. Conducts projects in seven sub-Saharan African countries, Nepal, and Ukraine.
• Climate Competent Project (CLiC) Educational programme with playful and pedagogical activities for youth aged 12-26 to understand climate issues, including modules on climate change, disaster preparedness, first aid, mental health, and climate justice.
• HIV Berodung Comprehensive HIV prevention, testing, and treatment service including screening, selftest, DIMPS programme, prevention tools, and the 'Let's Talk About it' podcast.
• Agence de Formation Training agency of the Luxembourg Red Cross offering catalogue and custom training courses, coaching, and case supervision for professionals in Non-Formal Education and Child and Family Aid sectors.
• Social Helpline (2755) Telephone helpline service providing social support and assistance, accessible Monday to Friday 7am-6pm with anonymous calling.
• ORIBeHo Support and counselling service for highly contentious parents in deeply divided family conflicts, addressing emotional problems and facilitating communication between parties.
• Lët'z Work+ Employment support programme helping newcomers integrate into the Luxembourg job market through workshops and partnership with companies.

Quantifiable outcome

• 127,000+ beneficiaries annually from international humanitarian aid
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Six partnerships are on record, tiered major, minor and core.

• Pharmaciens sans Frontières – LuxembourgmajorStrategic or Co-development PartnerLong-standing partnership supporting water access projects in Burkina Faso, particularly around Ouagadougou through construction of water towers.
• Invictus HomeminorStrategic or Co-development PartnerPrivate company financing semi-durable housing for each building sold.
• Red Cross sister societies (Nigeria, Burkina Faso, Mali, Madagascar, Chad, Burundi, DRC, Nepal, Ukraine)coreStrategic or Co-development PartnerAll international humanitarian activities are organised with local Red Cross/Red Crescent societies. Dense local volunteer networks support implementation and serve as multipliers.
• French, Belgian, Monegasque, Dutch, Finnish Red CrossmajorStrategic or Co-development PartnerRegular partnerships for joint humanitarian projects.
• International Federation of Red Cross (IFRC) - GenevacoreStrategic or Co-development PartnerCoordinates intervention of 192 national member societies during major crises.
• ICRC (International Committee of the Red Cross)coreStrategic or Co-development PartnerClose collaboration in armed conflict contexts benefiting from ICRC's access and security leadership.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• German Red Cross (DRK): Larger regional/national Red Cross society with broader scale and similar multi-service portfolio (health, youth, social, humanitarian). Operates as a broader incumbent in the German-speaking region.
• International Federation of Red Cross and Red Crescent Societies (IFRC): Umbrella organization coordinating 192 national societies including Luxembourg Red Cross. Sets standards, coordinates crises, and serves as a strategic broader-incumbent counterpart.

Direct peers

• Swiss Red Cross: National Red Cross society with similar multi-service portfolio (health, social, migration) and international humanitarian operations. Comparable scale and governance model.
• Caritas Luxembourg: Direct domestic Luxembourg peer providing overlapping social services, refugee support, and humanitarian aid. Competes for the same donor and government contract pool within Luxembourg.
• Austrian Red Cross: German-speaking national Red Cross society with comparable domestic services (blood, social, youth) and international humanitarian missions.
• Belgian Red Cross (Flanders & Wallonia): Direct national-society peer operating the same Red Cross/Red Crescent humanitarian model with similar domestic services (blood, social, youth) and international deployments. Shares linguistic and cultural overlap with Luxembourg.
• French Red Cross: Direct national-society peer with comparable humanitarian aid, social services, healthcare, and training operations. Regularly partners with Luxembourg Red Cross on joint humanitarian projects.
• Dutch Red Cross: Direct partner-level peer with joint ERU (BenNeLux) deployments. Operates similar mix of humanitarian aid, disaster response, and domestic social services.

Emerging players

• Médecins Sans Frontières (Luxembourg section): Focused humanitarian medical NGO with overlapping international deployment work. Competes for donor attention and humanitarian funding in Luxembourg.

Regional players

• UNHCR Luxembourg: UN agency focused on refugee and displacement support where Luxembourg Red Cross's LISKO service operates. Overlapping in refugee integration and asylum support services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/luxredcross
• Facebookfacebook.com/crlux
• LinkedInlinkedin.com/company/croix-rouge-luxembourgeoise
• Instagraminstagram.com/croixrougelu

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries49 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Croix-Rouge luxembourgeoise