CSG make IT GmbH

What CSG make IT GmbH does

CSG make IT GmbH (legal name: CSG – Computer und Software make IT GmbH) is a founder-owned German limited liability company headquartered in Münster, founded in 1981 by Albert Tiggemann. The firm develops and distributes BOXSOFT®, an intelligent ERP system purpose-built for manufacturers and converters of corrugated cardboard, solid board, and flexible packaging, and complements it with specialized industrial hardware (industrial PCs, vehicle terminals, touch-panel monitors, panel PCs, barcode scanners, thin clients), network solutions, and consulting/support services. CSG operates three German locations — Münster (headquarters), Essenbach (regional office opened 2005), and Aachen (service location opened 2013) — and reaches additional European markets (Austria, Switzerland, Czech Republic, Benelux) directly, with global coverage through international sales partnerships.

The company serves more than 650 European customers across the packaging industry, with over 100 production sites running the BOXSOFT® ERP branch software. CSG monetizes through one-time software licenses for BOXSOFT® and third-party software, hardware sales, network solution projects, and professional services (consulting, remote support, online meetings, and general-contractor IT delivery). Pricing is quote-based and not publicly disclosed. The wholly-owned subsidiary CSG Service IT GmbH formalizes the IT services and support arm.

CSG employs approximately 45 people and follows an enterprise field-sales go-to-market motion, leveraging trade show presence (e.g., FachPack), a localized direct-sales team across the three German offices, and channel partners for international reach. The firm exhibits the characteristics of a traditional German Mittelstand business: founder ownership, no external institutional investment, organic growth over four decades, and deep vertical specialization in a niche industrial software category.

Name

CSG make IT GmbH

Legal name

CSG – Computer und Software make IT GmbH

Website

https://csg-makeit.de

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

1–10 employees

Short description

CSG make IT GmbH develops and sells BOXSOFT®, an ERP system purpose-built for corrugated, solid board, and flexible packaging manufacturers, bundled with industrial hardware, network solutions, and IT services, serving more than 650 packaging-industry customers across Europe from three German offices.

Ownership category

akta.pro rank

Product category

Packaging Industry ERP Software

NAICS

Custom Computer Programming Services (541511), Computer Terminal and Other Computer Peripheral Equipment Manufacturing (334118)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Computer Peripheral Equipment, Nec (3577)

akta.pro primary industry

Packaging Line Automation, Robotics & Integration (Controls, Turnkey Lines) (IMALAOAL)

Keywords

• Packaging ERP software
• Corrugated packaging software
• Industrial IT solutions
• Manufacturing ERP software
• Packaging industry hardware

Headquarters

HQ city

Münster

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Supply Chain, Marketing or Sales, Operations

Revenue model

1. Software Sales: Sale of proprietary BOXSOFT® ERP software packages and third-party software solutions for the packaging industry
2. Hardware Sales: Sale of specialized industrial hardware including industrial PCs, vehicle terminals, touch panel monitors, panel PCs, barcode scanners, and thin clients
3. Network Solutions: Design and implementation of network solutions for manufacturing enterprises
4. IT Services: Consulting, remote support, online meetings, and general contractor services for entire IT needs

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

CSG develops and sells turnkey IT total solutions (schlüsselfertige IT-Gesamtlösungen) for manufacturing enterprises in the packaging industry. Its core product is BOXSOFT®, a proprietary ERP system tailored for manufacturers and converters of corrugated cardboard, solid board, and flexible packaging, packaged with specialized industrial hardware (industrial PCs, vehicle terminals, touch panel monitors, panel PCs, barcode scanners, thin clients), network infrastructure, and IT consulting/support services.

Product overview

CSG make IT GmbH offers a unified portfolio centered on BOXSOFT®, an intelligent ERP system solution purpose-built for the packaging industry (manufacturers and converters of corrugated board, solid board, and flexible packaging). The company provides turnkey IT total solutions combining its proprietary BOXSOFT® software with standard third-party software packages, network solutions, and specialized hardware (industrial PCs, vehicle terminals, touch panel monitors, panel PCs, barcode scanners, thin clients). Supporting services include consulting, remote support, online meetings, and a customer downloads portal. The product architecture is modular, with BOXSOFT® as the core platform and BOXSOFT® Plus offering extended functionality for application development and testing.

Differentiator

Problem solved

Functional benefit

Brands

• BOXSOFT®: Intelligent ERP system solution for the packaging industry, offering practice-oriented performance at the highest level for manufacturers and converters of corrugated board, solid board, and flexible packaging.

Products and services

• BOXSOFT® Intelligent ERP system solution specifically designed for manufacturers and converters of corrugated board, solid board, and flexible packaging, offering practice-oriented, industry-specific functionality to optimize packaging production processes.
• Industrial PCs (Industrie PCs) Industrial-grade computing hardware designed for demanding manufacturing environments, supplied as part of CSG's turnkey IT total solutions.
• Vehicle Terminals (Fahrzeug Terminals) Specialized hardware terminals designed for use in vehicles for logistics and warehouse operations in manufacturing environments.
• Touch Panel Monitors Touch-enabled display monitors for industrial and commercial applications, integrated into CSG's manufacturing IT solutions.
• Panel PCs All-in-one computing devices combining a display with integrated computer processing for industrial use in packaging manufacturing.
• Barcode Scanners Specialized scanning hardware for barcode identification and tracking in manufacturing and logistics operations of packaging producers.
• Thin Clients Lightweight computing terminals for network-based computing environments in manufacturing enterprises.
• Network Solutions Design, delivery, and implementation of network infrastructure solutions as part of CSG's turnkey IT total solutions for manufacturing enterprises.
• IT Consulting Services General contractor consulting and know-how services covering the entire IT needs of manufacturing customers in the packaging industry.
• Remote Support Remote technical support services for BOXSOFT® and related solutions deployed at customer manufacturing sites.

Quantifiable outcome

• More than 650 companies across Europe trust CSG services
• +1 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• abas Software GmbH: German vendor of ERP software for mid-market manufacturers including custom-engineered and serialized production. Comparable as a German-headquartered mid-market ERP competitor targeting similar Mittelstand manufacturing customers with configurable industry functionality.
• PSI Software SE: German software provider specializing in industrial applications including production management and energy/resource optimization. Comparable as a German vertical-industrial software competitor with comparable Mittelstand customer base and similar legacy on-premise architecture considerations.
• HEIDELBERG Druckmaschinen AG: German manufacturer of printing and packaging equipment with integrated software/workflow solutions for folding carton and packaging converters. Comparable as a European packaging-industry technology incumbent combining machinery, software, and services for the same corrugated/solid board customer base.
• BOBST SA: Swiss-based global supplier of equipment and services for folding carton, corrugated board, and flexible packaging manufacturers. Comparable because BOBST combines packaging-line equipment with proprietary software and services aimed at the same converter customer segment CSG serves.
• Koenig & Bauer AG: German manufacturer of printing and folding-carton machinery with growing software/digital services offerings. Comparable as a European packaging-industry technology provider combining production hardware with industry-specific digital workflow tools for converters.

Broad incumbents

• INFOR: US-headquartered ERP vendor with strong discrete-manufacturing footprint via Infor CloudSuite Industrial. Comparable as a broad ERP incumbent targeting the same mid-market European manufacturers that CSG serves with BOXSOFT.
• Siemens Digital Industries Software: Siemens' industrial software portfolio (including Opcenter/Teamcenter for manufacturing execution and PLM) targets discrete manufacturers globally. Comparable as a broad industrial-software incumbent whose MES capabilities increasingly overlap with the production-planning functionality of vertical ERPs like BOXSOFT.
• Oracle NetSuite: Cloud ERP suite frequently adopted by mid-market manufacturers, including converters, as a horizontal alternative to vertical ERP solutions. Comparable as a cloud-delivered broad ERP incumbent competing for the same mid-market European manufacturing accounts CSG targets.
• SAP SE: Global ERP incumbent whose S/4HANA and Business One suites are used by mid-market manufacturers across Europe. Comparable as the dominant horizontal ERP alternative whose cloud roadmap and manufacturing ISV ecosystem directly competes with vertical ERP solutions like BOXSOFT.
• Microsoft Dynamics 365: Microsoft's cloud ERP/CRM suite widely deployed in European manufacturing, including via ISV partners serving packaging converters. Comparable as a horizontal cloud ERP alternative whose manufacturing partner ecosystem competes for the same BOXSOFT target customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/csg-make-it-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CSG make IT GmbH