Csibész Család- és Gyermekjóléti Szolgálat

What Csibész Család- és Gyermekjóléti Szolgálat does

Csibész Család- és Gyermekjóléti Szolgálat (operating as Csibész Család- és Gyermekjóléti Központ, "Csibész18") is a municipal public welfare institution (közintézmény) wholly owned by Budapest Főváros XVIII. kerület Pestszentlőrinc-Pestszentimre Önkormányzata, the local government of Budapest's 18th district. It is not a commercial enterprise and has no external shareholders. The institution is the designated statutory provider of family and child welfare services for the residents of the Pestszentlőrinc-Pestszentimre district (postal codes 1181, 1183, 1184, 1185, 1186, 1188), employing 87.5 authorized staff positions. Its service basket covers case management and child protection, crisis intervention, two temporary residential facilities (Gyermekek Átmeneti Otthona for up to 12 children and Családok Átmeneti Otthona for families in housing crisis for up to 12 months), two regional family and child welfare service units, a youth prevention group (HACSO-CSIBÉSZ Prevenciós Csoport), an elderly information point, and a 24/7 crisis hotline with a separate contact-maintenance on-call duty.

The institution operates as an integrated platform of interconnected service units delivered through six physical locations across the district, plus a contact-maintenance on-call line and continuous telephone crisis coverage. All family and child welfare services are provided free of charge to residents; the temporary residential facilities charge income-based fees determined under Hungarian government regulation 328/2011. There is no proprietary technology platform — service delivery is built on human casework, psychological counseling, social assistance, and youth programming. The institution maintains a public website (csibesz18.hu), a Facebook presence, and operates a GDPR-compliant data-handling regime. Since 2024 it has run a formal professional cooperation with Hintalovon Gyermekjogi Alapítvány through the NEMECSEK Program for child abuse prevention training and consultation.

The business model is government budget appropriation, not commercial revenue. The sole funder is the eighteenth district local government, which exercises directional authority through the local council (Képviselő-testület). All services are publicly funded, fee-free for clients, and reported through municipal budget documents rather than as revenue. The 2024–2026 period shows active service-line expansion, including the LÉJP! Gyermekvédelmi Otthonteremtési Program (housing creation for child welfare families), open recruitment for case-manager and special-education advisor roles, and re-launch of the Bókay summer camp program. Strategic leader is Director Tóth Anna, with Deputy Director dr. Fenyvesi Annamária and five unit-level professional leaders (Nagy Erika Mónika, Bartos-Horányi Adrienn, Kalteneckerné Tomana Emília, Kovács Péter, Török Dóra).

Name

Csibész Család- és Gyermekjóléti Szolgálat

Legal name

Budapest Főváros XVIII. kerület Pestszentlőrinc-Pestszentimre Önkormányzata Csibész Család- és Gyermekjóléti Központ

Website

https://csibesz18.hu

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Csibész is a Budapest District XVIII municipal institution providing statutory family and child welfare services — case management, crisis intervention, temporary housing, prevention, and elderly information — to residents of Pestszentlőrinc-Pestszentimre, funded entirely by the local government.

Ownership category

akta.pro rank

Product category

Social Welfare Services / Child and Family Welfare

NAICS

Child and Youth Services (62411), Other Individual and Family Services (624190), Child and Youth Services (624110)

SIC

Services-Social Services (8300)

akta.pro primary industry

Child Welfare, Foster Care & Adoption Services (BPAGAEAE)

akta.pro secondary industry

Family & Parenting Support Services (BPAGAEAC)

Keywords

• Family welfare services
• Child welfare services
• Social services
• Crisis intervention
• Temporary child care

Headquarters

HQ city

Budapest

HQ country

Hungary

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Government Budget Funding: Organization is funded entirely by Budapest Főváros XVIII. kerület Pestszentlőrinc-Pestszentimre Önkormányzata (local government). No commercial revenue generation. Operates as a budgetary institution under municipal supervision.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Csibész Család- és Gyermekjóléti Szolgálat is a municipal social welfare institution that provides statutory family and child welfare services to residents of Budapest XVIII. kerület (Pestszentlőrinc-Pestszentimre). Its core offerings include family and child welfare counseling, crisis intervention, prevention programs, a temporary residential home for children, and a 24-hour telephone psychological first aid service.

Product overview

Csibész Család- és Gyermekjóléti Központ is a multi-service social welfare organization operated by Budapest Főváros XVIII. kerület Pestszentlőrinc-Pestszentimre Önkormányzata. The organization operates as a platform of interconnected services including the core Family and Child Welfare Center (Család- és Gyermekjóléti Központ), two regional Family and Child Welfare Service units (Család- és Gyermekjóléti Szolgálat), two residential facilities (Gyermekek Átmeneti Otthona and Családok Átmeneti Otthona), a Prevention Group (HACSO-CSIBÉSZ Prevenciós Csoport), and an Elderly Information Point. Services range from case management and crisis intervention to residential care, tutoring, psychological counseling, and community programs, all provided free of charge.

Differentiator

Problem solved

Functional benefit

Products and services

• Család- és Gyermekjóléti Szolgálat (Family and Child Welfare Service) Statutory family and child welfare service for residents of Budapest XVIII. kerület, providing in-person counseling, case management, and support for families and children at risk.
• Család- és Gyermekjóléti Központ (Family and Child Welfare Center) Specialized statutory center within the institution providing case management and specialized interventions for more complex child protection and family welfare cases in Budapest XVIII. kerület.
• Gyermekek Átmeneti Otthona (Temporary Home for Children) 24/7 temporary residential care home for children who need to be placed outside their family home for a defined period, operating across the institution's sites.
• Telefonos Lelki Elsősegély Szolgálat (Telephone Psychological First Aid Service) 24-hour telephone helpline providing psychological first aid and crisis support to residents of Budapest XVIII. kerület.
• Prevention Programs (Prevenciós programok) Outreach prevention programs delivered in primary schools in Budapest XVIII. kerület to support early intervention with school-age children and reduce escalation of welfare risks.

Quantifiable outcome

• Free services for all clients regardless of income
• +2 more outcomes

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Hintalovon Gyermekjogi Alapítvány (Hintalovon Child Rights Foundation)coreStrategic or Co-development Partner · 1 January 2024Professional cooperation with Hintalovon Foundation for child abuse prevention. The partnership implements the NEMECSEK Program, providing training for district professionals on child rights, child abuse recognition, digital child protection, and case processing. The foundation offers consultation services to district social workers and conducts parent education sessions.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Baptista Szeretetszolgálat: Large Hungarian charity operating family support, child protection, elderly care, and crisis intervention services nationwide. Comparable as a broad social services incumbent with overlapping family and child welfare mandates.
• Ökumenikus Segélyszervezet: Hungarian ecumenical charity providing social assistance, family support, and child welfare programs. Comparable as a broad incumbent delivering community-based family services with national reach.
• Magyar Vöröskereszt (Hungarian Red Cross): National humanitarian organization offering family support, elderly assistance, and social services. Comparable as a broad social services incumbent in Hungary that delivers community-based support programs overlapping with Csibész's mandate.
• Magyar Máltai Szeretetszolgálat: Hungary's largest charitable social service provider, operating family support, child welfare, and homeless services nationwide. Comparable because it delivers the same broad family/child welfare categories as Csibész but at national scale and across many service lines.

Direct peers

• BMSZKI (Budapesti Módszertani Szociális Központ és Intézményei): Budapest's methodologically focused social services institution for homelessness and crisis intervention. Comparable because it provides temporary shelter, crisis response, and case management at a Budapest-wide level — overlapping with Csibész's Családok Átmeneti Otthona and crisis line functions.
• Budapest XIX. kerület Család- és Gyermekjóléti Központ: Adjacent Budapest district family and child welfare center. Comparable as a peer municipal institution delivering the same statutory child welfare, family support, and temporary residential services.
• SOS Gyermekfalu Magyarország: Hungarian arm of SOS Children's Villages, focused on alternative care, family strengthening, and child welfare. Directly comparable because it provides residential and family-support services for at-risk children — the same population Csibész serves.
• Budapest XVII. kerület Család- és Gyermekjóléti Központ: Adjacent Budapest district family and child welfare center. Most structurally direct peer — same legal form (municipal közintézmény), same mandate under Hungarian social law, same service categories, same funding model, but serving a different district.

Emerging players

• Csányi Alapítvány a Gyermekekért: Hungarian foundation running youth development, mentoring, and child welfare programs. Comparable as an emerging player in child-focused social support services targeting at-risk youth in Hungary.
• Hintalovon Gyermekjogi Alapítvány: Hungarian child-rights foundation running the NEMECSEK child abuse prevention program. Comparable as a thematic peer in child protection and rights training; notably also Csibész's named strategic partner for the NEMECSEK rollout.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/csib%C3%A9sz-csal%C3%A1d--%C3%A9s-gyermekj%C3%B3l%C3%A9ti-szolg%C3%A1lat

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries6 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Csibész Család- és Gyermekjóléti Szolgálat