Centro Social Paroquial São Bento

What Centro Social Paroquial São Bento does

Centro Social e Paroquial de São Bento da Ribeira Brava (CSPSB) is a Portuguese IPSS (Instituição Particular de Solidariedade Social) founded in 1993 and inaugurated in 1996, headquartered in Ribeira Brava, Madeira. It operates seven social-response programmes covering the elderly, people with Alzheimer's/dementia, dependent individuals at home, and women fleeing domestic violence: Lar de São Bento (41 residential beds), Residência São Francisco (12 autonomous-elderly beds), two Centros de Dia (Ribeira Brava, Campanário), three Centros de Convivio (Serra de Água, Furna, Campanário), Serviço de Ajuda Domiciliária (1,306 beneficiaries across 6 municipalities as of December 2020), Unidade de Alzheimer – Dragoeiro (15 ISSM-protocolled residential + 45 day-care places, launched 2021), Apoio Social da UAID-RRCCI (29 free-of-charge continuing-care clients), and Casa de Abrigo (20-client domestic-violence shelter, since 2006). The underlying care model is human-centric and transdisciplinary, integrating Catholic social teaching (the Dehoniano motto "Ora et Labora") with the Humanitude paradigm and non-pharmacological therapies such as Snoezelen, music therapy and aromatherapy for dementia patients.

CSPSB is governed by a Direção chaired by Pe. Bernardino Trindade, scj, employed 274 workers as of March 2025 (up from 205 in August 2021 and 1,306 SAD clients referenced for end-2020), and operates under formal Cooperation and Management Agreements with the Instituto de Segurança Social da Madeira (ISSM, IP-RAM). Revenue is a blend of public funding (ISSM cooperation agreements, Secretaria Regional de Inclusão Social e Cidadania, Câmara Municipal da Ribeira Brava), client contributions set on a sliding scale (Centro de Dia €60 + €10 transport; Centro de Convivio €10; private residential unit €1,500–1,700/month; SAD laundry €15 and meals €32.50/month; UAID-RRCCI free), and donations/grants from corporate and foundation partners (Missão Continente, Fundação MEO, Grupo BLANDY, Pingo Doce – Bairro Feliz, Fundação Calouste Gulbenkian historically). Go-to-market is community-led: referrals flow through Social Action Services in the area of residence following a formal admission assessment, and the institution has expanded into neighbouring parishes (Campanário in 2015–2016, Serranía de Água since 2003) by assuming ISSM-managed facilities.

The organisation is not a commercial enterprise but a regulated social-solidarity institution with no equity, no parent company, and no funding rounds; strategic direction is set by the Direção and operational delivery is executed through seven physical sites and mobile home-care teams. Recognitions include the Great Place to Work certification (achieved November 2024, renewed March 2026), Medalha de Mérito Social from Câmara Municipal da Ribeira Brava (2023), Insígnia Autonómica de Bons Serviços (2020), and a Menção Honrosa from the MSD / Maria José Nogueira Pinto prize (2022) for the Alzheimer's unit's music-and-aromatherapy programme.

Name

Centro Social Paroquial São Bento

Legal name

Centro Social e Paroquial de São Bento da Ribeira Brava

Website

https://cspsaobento.pt

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

1–10 employees

Short description

Centro Social Paroquial de São Bento is a Madeira-based Portuguese IPSS providing residential, day, home and shelter care for elderly, dementia, dependent and domestic-violence-victim populations across seven facilities and six municipalities under cooperation agreements with ISSM IP-RAM.

Ownership category

akta.pro rank

Product category

Elderly and Social Care Services

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Continuing Care Retirement Communities (623311), Assisted Living Facilities for the Elderly (623312), Other Residential Care Facilities (623990), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Nonprofit / Faith-Based CCRCs (HLADAEAC)

akta.pro secondary industries

Continuing Care at Home (CCaH) / Virtual CCRC Programs (HLADAEAH), Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE), Elder Services & Aging Support (BPAGAEAF)

Keywords

• Elderly care services
• Residential care facilities
• Home care services
• Social solidarity institution
• Dementia care

Headquarters

HQ city

Ribeira Brava

HQ country

Portugal

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Others

Revenue model

1. Client contributions and fees: Monthly contributions from clients for services such as Centro de Dia (60€ + 10€ transport), Centro de Convívio (10€), private residential units (1500€-1700€), and SAD services (lavandaria 15€, meals 32.50€). Contributions are calculated based on income and needs assessment.
2. Government cooperation agreements: Partnership with Instituto de Segurança Social da Madeira (ISSM, IP-RAM) through Cooperation and Management Agreements providing technical, material, and financial support. Also supported by Secretaria Regional de Inclusão Social e Cidadania and Câmara Municipal da Ribeira Brava.
3. Donations and grants: Financial donations from individuals and companies (NIB provided for transfers), in-kind donations of food, equipment, and technical aids, and support through programs like Missão Continente, Fundação MEO, and others.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Centro Social Paroquial São Bento is a non-profit social solidarity institution (IPSS) providing comprehensive social care services to elderly and vulnerable populations in Madeira, Portugal. Its core offerings include residential elderly care (Lar de São Bento with 41 residents), specialized Alzheimer's care (Unidade Dragoeiro), day centers, community centers, home-based care services (SAD serving 1,306 clients), integrated continuing care (UAID-RRCCI), and a shelter for women victims of domestic violence (Casa de Abrigo).

Product overview

Centro Social e Paroquial de São Bento da Ribeira Brava is an IPSS (Private Institution of Social Solidarity) offering a portfolio of social care services. The institution operates a multi-service model centered on elderly care, disability support, and domestic violence victim protection. The core offerings include: Lar de São Bento (residential care home with 41 residents), Residência São Francisco (autonomous elderly residence with 12 clients), two Day Centers (Centro de Dia da Ribeira Brava with 18 clients and Centro de Dia do Campanário with 15 clients), three Community Centers (Centros de Convívio in Serra de Água, Furna, and Campanário), the Serviço de Ajuda Domiciliária (SAD) home care serving 1,306 clients across six municipalities, the specialized Unidade de Alzheimer – Dragoeiro (with residential and day care arms), the free Apoio Social da UAID-RRCCI continuing care service (29 clients), Casa de Abrigo for domestic violence victims (20 capacity), and a private residential unit (Unidade Privada with 8 beds). The institution is governed by the motto 'ORA ET LABORA' and serves as a non-profit social safety net for the Ribeira Brava municipality and broader Madeira Region.

Differentiator

Problem solved

Functional benefit

Brands

• Casa de Abrigo: Shelter for women victims of domestic violence and their minor children, providing temporary residential care with protection and safety.
• Unidade de Alzheimer – Dragoeiro
• UAID-RRCCI

Products and services

• Lar de São Bento Collective residential care facility for elderly or others at risk with loss of independence and/or autonomy. Provides permanent or temporary lodging, personal hygiene, meals, laundry, psychosocial support, medical assistance, nursing, physiotherapy and rehabilitation, and sociocultural activities. Capacity for 41 residents.
• Residência São Francisco Residential facility for autonomous elderly citizens with some degree of independence. Provides comfortable living in a calm and humanized environment, aiming to stabilize or delay consequences of aging and preserve family relations. Capacity for 12 citizens. Open 24/7.
• Centro de Dia da Ribeira Brava Day center offering services to elderly or others at risk, providing meals, companionship, hygiene care, medication administration, psychosocial support, and transport. Operates 9h00–18h00 on weekdays with capacity for 18 clients. Monthly cost €60 + €10 transport + annual insurance.
• Centro de Dia do Campanário Day center providing cognitive stimulation (Saber+ atelier, plastic expression, musical expression, games), physical stimulation (motor training, walking), and emotional/social stimulation (aesthetics, religious practice, cultural outings). Capacity 15 clients.
• Centro de Convívio da Serra de Água Community gathering space for leisure and occupation combating isolation, promoting active participation and social integration of elderly. Monthly cost €10 + annual insurance premium. Capacity 30 clients.
• Centro de Convívio da Furna Community center offering manual crafts, occupational activities, cultural/recreative outings, and festive date celebrations. Located at Estrada da Furna, Ribeira Brava.
• Centro de Convívio do Campanário Community center managed by CSPSB since December 2015 via ISSM agreements. Activities mirror those of Centro de Dia do Campanário. Operates 14h00–18h00 on weekdays. Capacity 15 clients.
• Serviço de Ajuda Domiciliária (SAD) Home care service providing personal hygiene, household support, meal provision (€32.50/month), laundry (€15/month), and other services. Covers municipalities of Câmara de Lobos, Ribeira Brava, Ponta do Sol, São Vicente, Porto Moniz, and Funchal (São Martinho). Serves 1,306 clients (as of 31 Dec 2020).
• Unidade de Alzheimer – Dragoeiro Specialized Alzheimer's and dementia care unit launched in 2021 as an innovative response in the Madeira Region. Comprises residential unit (15 ISSM protocol beds + 3 private beds) and Day Unit (45 ISSM protocol clients). Services include specialized, individualized, and transdisciplinary care centered on the person, using Snoezelen therapy, music therapy and aromatherapy.
• Apoio Social da UAID-RRCCI Integrated home support service within the Regional Network of Integrated Continuing Care (RRCCI). Mobile teams provide humanized, multidisciplinary care promoting self-care, involving clients, families, and informal caregivers. Covers municipalities of Ribeira Brava, Ponta do Sol, São Vicente, Porto Moniz, and Funchal (Santo António). Capacity 29 clients. Service is free.
• Casa de Abrigo para Mulheres Vítimas de Violência Doméstica Shelter providing temporary residential care, protection, safety, meals, psychosocial promotion, and referral services for women victims of domestic violence and their minor children. Capacity 20 clients. Location confidential.
• Unidade Privada do Lar de São Bento Private residential unit targeting elderly in affective/social deprivation through definitive or temporary residential care. Monthly fees: single room €1,700, double room €1,500. Capacity 8 citizens (3 doubles, 2 singles). Additional services charged separately.

Quantifiable outcome

• 1306 SAD clients served (December 2020)
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Instituto de Segurança Social da Madeira, IP-RAMcoreStrategic or Co-development Partner · 21 April 2006Casa de Abrigo inaugurated in partnership with ISSM, IP-RAM on April 21, 2006, providing shelter for women victims of domestic violence.
• Instituto de Segurança Social da Madeira (ISSM, IP-RAM)coreStrategic or Co-development PartnerPrimary government partner through Cooperation and Management Agreements that provide technical, material, and financial support fundamental to the operation and enhancement of services. Supports all social responses including SAD, Centros de Dia, residential care, and Casa de Abrigo.
• Secretaria Regional de Inclusão Social e CidadaniacoreStrategic or Co-development PartnerRegional government department providing political and administrative support for social inclusion policies and programs.
• Câmara Municipal da Ribeira BravacoreStrategic or Co-development PartnerMunicipal government providing economic support for pandemic-related expenses and ongoing activities. Awarded Medalha de Mérito Social in 2023 and Insígnia Autonómica recognition.
• Grupo PestanaminorStrategic or Co-development PartnerProtocol signed for collaboration, nature of partnership to be detailed.
• RTP MadeiraminorStrategic or Co-development PartnerCollaborated with the institution to create the audiobook 'O Pequeno Rodrigo' about domestic violence awareness, providing recording and post-production services.
• IEM (Instituto de Emprego da Madeira)minorOthersMadeira Employment Institute - informal network partner essential for quality of services provided.

Scale indicators7 records

Recent moves11 records

Expansion highlights6 records

Broad incumbents

• Cruz Vermelha Portuguesa: Portuguese Red Cross operates elderly care, home help, and emergency social assistance across the country; broader incumbent with overlapping services but wider mission scope.
• Residências Montepio: Senior residences chain operated by Montepio banking group; broader commercial incumbent in Portuguese elderly residential care, not IPSS-based but competing for similar private-pay residents.

Direct peers

• Associação Portuguesa de Apoio à Vítima (APAV): National organization supporting victims of domestic violence including shelter and psychosocial services; directly comparable to CSPSB's Casa de Abrigo operations.
• Santa Casa da Misericórdia de Lisboa: Largest Portuguese IPSS, providing elderly residential care, day centers, home help, and social services across multiple modalities; directly comparable as a faith-rooted social-solidarity institution offering a similar continuum of responses to vulnerable populations.
• Cáritas Portuguesa: Portuguese Catholic charity network providing social assistance, elderly support, and community services nationwide; comparable faith-based non-profit model with multi-service social responses.
• Associação Alzheimer Portugal: National Alzheimer association providing support, day care, and advocacy for dementia patients and families; comparable specialized service-line peer to CSPSB's Unidade de Alzheimer – Dragoeiro.
• Santa Casa da Misericórdia do Funchal: Regional IPSS in Madeira operating elderly care, social services, and health responses; closest geographic peer competing for the same ISSM IP-RAM cooperation agreements and beneficiary pool.

Others

• Fundação Calouste Gulbenkian: Major Portuguese foundation that co-funded CSPSB's 2011 Lar de São Bento expansion; not a direct operator but a key funder and ecosystem participant in Portuguese social-solidarity services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/pfbid0X2zhbYZ9BDBYRxFPF2KGWWRLHgku5UriCZdYKynuxLAwb4kTic2LoNLpQXRdkAfsl
• Instagraminstagram.com/csp.saobento?igsh=Zmx1cW44dHc0eWU1
• LinkedInlinkedin.com/company/centro-social-paroquial-s%C3%A3o-bento

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Centro Social Paroquial São Bento