CATHOLIC SOCIAL SERVICES OF THE DIOCESE OF SCRANTON, INC

What CATHOLIC SOCIAL SERVICES OF THE DIOCESE OF SCRANTON, INC does

Catholic Social Services of the Diocese of Scranton, Inc. (CSS) is a nonprofit social services organization founded in 1933, operating as an official ministry of the Diocese of Scranton. The organization delivers a portfolio of free social services to individuals and families in need across Northeast Pennsylvania, with a service area spanning Carbon, Lackawanna, Luzerne, and surrounding counties. Programs are delivered through 10+ physical office locations concentrated in Scranton, Carbondale, Hazleton, Wilkes-Barre, and Honesdale, with client access via walk-in visits, phone inquiries, and referrals routed through the diocesan parish network. Bishop Joseph Bambera is identified as the current bishop of the parent Diocese of Scranton.

CSS operates five core program lines. Community Services provides relief assistance including baby/ clothing/household pantries, monthly expense management via the Representative Payee program, and crisis assistance. Housing Services operates shelters, affordable housing, senior apartments, veterans housing, and specialized housing for pregnant women. Immigration Services provides legal consultations and representation in Scranton and Wilkes-Barre. Pregnancy and Maternal Health and Children & Youth Programs include prenatal care, the PA Alternatives to Abortion Program, parenting support, and runaway/homeless youth services. Shelter Services provides emergency shelter across multiple locations.

The organization is funded through charitable donations, the Catholic Ministries Appeal campaigns, and parish contributions within the Diocese of Scranton, with services provided at no cost to clients. Headcount per firmographic data is 11 employees, suggesting a lean core staff supplemented by volunteers and program-specific contractors. No proprietary technology, AI/ML capabilities, or commercial product is developed; service delivery is community-led, faith-based, and relationship-driven through the parish referral network rather than through digital channels.

Name

CATHOLIC SOCIAL SERVICES OF THE DIOCESE OF SCRANTON, INC

Legal name

Catholic Social Services of The Diocese of Scranton, Inc

Website

https://cssdioceseofscranton.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Catholic Social Services of the Diocese of Scranton is a nonprofit social services ministry operating across Northeast Pennsylvania. Founded in 1933, it delivers free community, housing, immigration, pregnancy, and shelter services through 10+ offices to individuals and families in need.

Ownership category

akta.pro rank

Product category

Social Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Temporary Shelters (624221), Community Food Services (62421), Religious Organizations (8131)

SIC

Services-Social Services (8300)

akta.pro industry

PRIMARYBPAGAJAG

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling)

Business & Public Services/Nonprofit, NGO & Social Services/Religious & Faith-Based Organizations

SECONDARYBPAGACAF

Maternal, Child & Family Health Organizations

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

Keywords

• Social services
• Community assistance
• Housing assistance
• Immigration legal services
• Emergency shelter

Headquarters

HQ city

Scranton

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Charitable Donations and Ministry Appeals: Revenue is generated through charitable contributions, Catholic Ministries Appeal campaigns, and donations from parishes and individuals within the Diocese of Scranton. Services are provided free of charge to clients in need.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Catholic Social Services of the Diocese of Scranton delivers a portfolio of faith-based human services across Northeast Pennsylvania, including community assistance (food, clothing, household pantries, crisis aid), housing services (shelters, affordable housing, veterans and senior housing, housing for pregnant women), immigration legal services, pregnancy and maternal health programs, children and youth programs, and emergency shelter. All services are provided free of charge to eligible individuals and families in need.

Product overview

Catholic Social Services of the Diocese of Scranton is a social services organization operating as a network of community assistance programs across Northeast Pennsylvania. The organization offers a unified portfolio of five interconnected service programs: Community Services (providing relief assistance such as food, clothing, household items, and crisis support), Housing Services (offering shelters, affordable housing, and specialized housing for pregnant women, seniors, and veterans), Immigration Services (providing legal consultations and representation for immigration matters), Pregnancy and Maternal Health and Children and Youth Programs (offering prenatal care, parenting support, and youth services), and Shelter Services (providing emergency shelter). These programs operate through multiple office locations throughout the region including Carbondale, Hazleton, Scranton, Wilkes-Barre, and Honesdale.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Services Program Relief assistance program offering baby pantry, clothing pantry, household pantry, monthly expense management (Representative Payee), holiday gifts for children, and crisis assistance for individuals and families in need. Available at offices in Carbondale, Hazleton, Scranton (Penn Avenue), and Wilkes-Barre.
• Housing Services Program Housing assistance program providing shelters, affordable housing, housing for pregnant women, senior apartments, and veterans housing. Operates through offices in Carbondale, Fig Street Scranton, Hazleton, Honesdale, and Wilkes-Barre.
• Immigration Services Program Legal consultation, representation, and assistance for immigration matters, including services related to trafficking. Available at Scranton and Wilkes-Barre offices.
• Pregnancy and Maternal Health and Children and Youth Programs Supportive pregnancy counseling including prenatal care, PA Alternatives to Abortion Program, newborn care, parenting and family development services, and runaway and homeless youth services. Available in Carbondale, Hazleton, Scranton, and Wilkes-Barre.
• Shelter Services Emergency shelter services for individuals and families in immediate need of safe accommodations. Available at locations in Carbondale, Hazleton, Scranton, and Wilkes-Barre.

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Diocese of ScrantoncoreStrategic or Co-development PartnerCatholic Social Services operates as an official ministry of the Diocese of Scranton, integrated within the diocesan structure. Services are delivered through the diocesan network of parishes and offices throughout Northeast Pennsylvania.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Catholic Charities USA: National umbrella network of diocesan Catholic social service agencies; sets standards, represents, and coordinates the 160+ member agencies that include organizations like CSS Scranton.

Direct peers

• Catholic Social Services of the Archdiocese of Philadelphia: Direct peer operating as the social services arm of another Catholic diocese in Pennsylvania, delivering food, housing, immigration, and pregnancy support programs through a similar parish-integrated model.
• Commission on Economic Opportunity (CEO) of Luzerne County: Community action agency in NEPA providing emergency food, housing, and family services that directly overlap with CSS Scranton's core programs.
• Lutheran Social Services of Northeastern Pennsylvania: Faith-based social services peer providing family, housing, and community support across overlapping NEPA counties.
• Catholic Charities of Buffalo (Catholic Charities of the Diocese of Buffalo): Comparable diocesan Catholic social services agency operating housing, food, immigration, and pregnancy support programs in a similar post-industrial Pennsylvania/New York region.
• Salvation Army of Northeastern Pennsylvania: Faith-based social services organization delivering food pantries, emergency shelter, housing, and family support across the same Northeast Pennsylvania geography.
• Jewish Family Service of Northeastern Pennsylvania: Faith-affiliated social services agency serving NEPA with counseling, case management, and family support—comparable client base and delivery model.
• Catholic Charities of Harrisburg: Peer Pennsylvania diocesan social services agency operating food pantries, housing, and family support programs; comparable in scale and service mix.
• Catholic Charities of the Diocese of Pittsburgh: Diocesan Catholic Charities affiliate in Pennsylvania providing comparable social services (housing, food assistance, immigration, senior services) through regional offices.

Regional players

• United Way of Wyoming Valley: Regional nonprofit funder and convener that supports many of the same client populations (food security, housing, youth) in the Wilkes-Barre/Luzerne County area.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/catholic-social-services-of-the-diocese-of-scranton-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CATHOLIC SOCIAL SERVICES OF THE DIOCESE OF SCRANTON, INC