Connecticut Family Support Network, Inc. (CTFSN)

What Connecticut Family Support Network, Inc. (CTFSN) does

Connecticut Family Support Network, Inc. (CTFSN) is a 501(c)(3) nonprofit organization based in Glastonbury, Connecticut, founded in 1998 and incorporated as a 501(c)(3) in 2010. The organization serves families raising children with disabilities and special healthcare needs across Connecticut, providing all services free of charge. CTFSN operates through a network of regional coordinators — six covering geographic regions plus specialized statewide roles for Deaf/Hard of Hearing families and Spanish-language support — reaching over 11,800 families and professionals annually.

CTFSN's core offering is a peer-support and resource-navigation service model, delivered by staff who are themselves parents or family members of children with disabilities. The organization maintains a curated database of more than 200 camps and programs, connecting families to recreation, educational, and therapeutic resources. Its go-to-market is community-embedded: coordinators work directly within their assigned regions, building trust through lived experience and sustained relationships with state agencies and partner organizations.

The organization's revenue model is donation- and sponsorship-driven, with corporate sponsorship tiers ranging from $350 (Honorable Mention) to $2,000 (Gold), supplemented by participation in the Amazon Smile affiliate program. All services are delivered free to end users, meaning the "customer" in a revenue sense is the donor or sponsor rather than the family. The organization is small, with six employees, and its growth is funded through incremental fundraising rather than venture or institutional capital.

Name

Connecticut Family Support Network, Inc. (CTFSN)

Legal name

Connecticut Family Support Network, Inc.

Website

https://ctfsn.org

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Short description

Connecticut Family Support Network is a 501(c)(3) nonprofit that provides free peer-support and resource-navigation services to families raising children with disabilities across Connecticut, delivered through regional coordinators who are themselves parents with lived experience.

Ownership category

akta.pro rank

Product category

Disability and Special Healthcare Needs Family Support Services

NAICS

Other Individual and Family Services (624190), Individual and Family Services (6241), Child and Youth Services (62411), Educational Support Services (611710)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro industry

PRIMARYBPAGAEAC

Family & Parenting Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYEDAJALAK

Family & Parent Support Services (Parent Coaching, Advocacy)

Education/K–12 / Primary & Secondary Education/K–12 Educational Support Services (Tutoring & Counseling)

SECONDARYEDAKACAJ

Parent & Caregiver Training for IEP Navigation

Education/Special Education & Learning Support Services/Individualized Education Program (IEP) & Special Education Consulting

SECONDARYEDACALAH

Family Resource Centers & Wraparound Support Services

Education/Early Childhood Education/Parent Education & Family Engagement Programs

Keywords

• Family support services
• Disability advocacy
• Special healthcare needs
• Parent mentoring
• Nonprofit community services

Headquarters

HQ city

Glastonbury

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Donations: Individual and family donations support CTFSN's free services. Donations can be made online or by mailing a check to the Glastonbury office.
2. Corporate Sponsorship: Sponsorship tiers at $2,000 (Gold), $1,000 (Silver), $750 (Bronze), and $350 (Honorable Mention) provide marketing benefits and event visibility for sponsors while funding free family services.
3. Amazon Smile: Amazon Smile charitable giving program generates donations when customers designate CTFSN as their charity (EIN: 27-2790088).

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

CTFSN provides free, statewide family support services to families raising children with disabilities and special healthcare needs, delivered through regional Family Support Coordinators via one-to-one phone, email, and social media contact; monthly parent support groups (in person and online); a parent mentor database; and statewide workshops, trainings, and an annual One Voice Conference. It also operates specialized statewide programs for the Deaf or Hard of Hearing community and bilingual Spanish-language support, plus online resource databases (general resources and recreation/camp directories) and a legislative advocacy program (Your Voice Matters).

Product overview

CTFSN is a nonprofit 501(c)(3) organization established in 1998 that provides free family support services to families raising children with disabilities and special healthcare needs throughout Connecticut. Rather than a software product, CTFSN offers a portfolio of service programs including: Family Support Services (direct one-to-one support), Parent Support Groups and Parent Mentors Program (peer-to-peer connections), Parent Leaders Program (advocacy leadership), Deaf or Hard of Hearing Support (specialized statewide services), Training and Workshops (educational sessions), CTFSN Conversations (YouTube video series), One Voice Conference (annual statewide event), Charting The LifeCourse (life planning tools), Your Voice Matters (legislation advocacy), General Resources Database, Recreation/Camp Database, and Apoyo en Español (Spanish-language support). All services are provided free of charge through a statewide network of regional family support coordinators.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Over 200 summer camps, recreation programs, and family destinations in their database
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core, major, significant and supporting.

• Connecticut Department of Developmental Services (DDS)coreStrategic or Co-development PartnerCTFSN has a close working relationship with DDS. They collaborate in helping families learn about eligibility, LifeCourse planning, and making family connections. DDS helplines provide regional support (North: 1-877-437-4577, South: 1-877-437-4567, West: 1-877-491-2720).
• Connecticut Department of Public Health (DPH)coreStrategic or Co-development PartnerCTFSN and DPH share common goals in helping families. They collaborate on the Medical Home Initiative, care coordination programs, health insurance access, respite and other services for children and youth with special health care needs (CYSHCN), and Early Hearing Detection and Intervention (EHDI).
• Cherish The Children FoundationmajorOthersGold-level corporate sponsor providing financial support for CTFSN programs and services.
• FAVOR (Families Amplifying Voices in CT)majorOthersGold-level sponsor. FAVOR works with CTFSN on the CT Medical Home Initiative and related programs.
• MCP LabmajorOthersGold-level sponsor supporting CTFSN operations.
• Anderson Center for AutismsignificantOthersSilver-level sponsor supporting CTFSN programs.
• Benhaven, Inc.significantOthersSilver-level sponsor. Benhaven's President and CEO Ken Cabral serves as CTFSN Board President.
• ASD (Autism Spectrum Disorders Connecticut)supportingOthersBronze-level sponsor supporting CTFSN programs.
• The Arc ConnecticutsupportingStrategic or Co-development PartnerDisability advocacy organization with shared goals. Listed as a helpful resource for families seeking legislative advocacy support.
• Disability Rights Connecticut (DRCT)supportingStrategic or Co-development PartnerOrganization working to improve quality of life for individuals with disabilities. Listed as a helpful resource for families on the Your Voice Matters legislative advocacy page.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Family Voices: National family-led nonprofit network supporting children and youth with special healthcare needs and disabilities. Highly comparable to CTFSN in mission, family-to-family peer support model, and federal F2F HIC alignment.
• FAVOR (Families Amplifying Voices in CT): Connecticut family advocacy organization working on the Medical Home Initiative and related programs. Already a CTFSN partner; comparable state-level family support and policy advocacy focus.
• The Arc Connecticut: Connecticut chapter of The Arc, focused on disability advocacy and family support. Listed as a CTFSN resource partner; comparable role serving families of individuals with intellectual and developmental disabilities.
• Connecticut Parent Advocacy Center (CPAC): Connecticut-based nonprofit providing training, advocacy, and IEP navigation support to families of children with disabilities. Direct state-level peer with overlapping training and advocacy services.
• Parent to Parent USA: National umbrella for state Parent to Parent programs providing peer support to families of children with disabilities. CTFSN operates in the same peer-matching and emotional support category at the state level.

Broad incumbents

• National Down Syndrome Society: National nonprofit providing resources, advocacy, and community programs for individuals with Down syndrome and their families. Comparable condition-specific family support and resource navigation.
• The Arc of the United States: National federation serving individuals with intellectual and developmental disabilities and their families. Larger, broader incumbent whose state chapters overlap with CTFSN's mission.
• Family-to-Family Health Information Centers (F2F HICs): Federally funded family-run centers in every state providing information and peer support to families of CYSHCN. CTFSN effectively operates in this category at the state level and competes/cooperates with the CT F2F.

Regional players

• Autism Society of Connecticut: Connecticut-focused affiliate of the Autism Society providing support, resources, and advocacy for autism families. Overlapping audience with CTFSN's autism-diagnosed families segment.

Others

• National Center for Parent Leadership, Advocacy, and Community Empowerment (NCPLACE): Family-led capacity-building organization supporting parent leaders in disability and special healthcare systems. Comparable focus on parent leadership development, similar to CTFSN's Parent Leaders Program.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCUXFQklT16d0fCkRDiVWDsQ/videos
• Facebookfacebook.com/CTFSN
• LinkedInlinkedin.com/company/connecticut-family-support-network-inc-ctfsn

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connecticut Family Support Network, Inc. (CTFSN)