Centro de Tecnologia da Informação e Comunicação (CTIC)

What Centro de Tecnologia da Informação e Comunicação (CTIC) does

Centro de Tecnologia da Informação e Comunicação (CTIC) is the central information technology directorate of the Universidade Federal do Pará (UFPA), the largest federal university in the Brazilian Amazon region. CTIC functions as the in-house IT provider for the institution, serving a user base of more than 70,000 across UFPA's 12 campuses. Its operational responsibilities span network infrastructure (including the recently upgraded 100 Gbps backbone and the regional PoP-PA node for the RNP national research network), data center operations, wireless connectivity across campuses, and the development and operation of integrated information systems — most notably SIG-UFPA, which handles academic, administrative, and financial management, and SAGITTA, the institutional service management platform. CTIC also develops and deploys the SGPQ quality management system, which it began licensing to other federal universities (Unifal-MG) in 2026.

CTIC does not operate as a commercial enterprise. It is funded through UFPA's federal budget allocation from the Brazilian Ministry of Education (MEC), and its "customers" are the internal administrative, academic, and student communities of UFPA. There is no external pricing model, ARR, or revenue line in the data. A proposal to elevate CTIC to a Superintendência — a higher-status governance unit — indicates an institutional ambition to formalize and expand its mandate. The directorate is guided by the PDTIC 2024-2025 strategic IT plan, during which period IT governance maturity reportedly rose from 13% to 82%. Specialized teams in CSI and Data Center operations staff the function. From an investment standpoint, CTIC is best understood as a non-commercial public-sector IT organization whose primary outputs are internal service quality and institutional capability, with nascent evidence of external software deployment that could evolve into a service offering.

Name

Centro de Tecnologia da Informação e Comunicação (CTIC)

Legal name

Centro de Tecnologia da Informação e Comunicação (CTIC)

Website

https://ctic.ufpa.br

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

CTIC is the in-house IT directorate of the Universidade Federal do Pará, providing network, data center, and integrated management systems (SIG-UFPA, SAGITTA, SGPQ) to more than 70,000 users across 12 campuses, funded through the Brazilian federal university budget.

Ownership category

akta.pro rank

Product category

Higher Education IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Educational Support Services (611710)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

Keywords

• Higher education IT services
• University network infrastructure
• Academic management systems
• Data center operations
• Research network connectivity

Headquarters

HQ city

Belém

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations

Revenue model

1. Government Budget Allocation: CTIC is funded through federal government budget allocations as part of the Federal University of Pará (UFPA), a public educational institution. No commercial revenue generation.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

CTIC is the central Information and Communication Technology center of Universidade Federal do Pará (UFPA), providing network infrastructure, data center operations, integrated academic and administrative management systems (SIG-UFPA), institutional email, Wi-Fi connectivity, and end-user support services across UFPA's 12 campuses in the Amazon region of Brazil.

Product overview

CTIC operates as the central ICT division of UFPA, managing a comprehensive technology portfolio that includes the SIG-UFPA integrated management system (with modules SIGAA, SIPAC, SIGRH, SIG-ELEIÇÃO, and SIGADMIN), the SAGITTA user service management system, institutional infrastructure (Data Center, wireless networks, VPN), and identity services (CAFe federation, ICPEdu). The offering functions as a unified institutional ICT platform delivering administrative systems, communication tools, network services, and security operations across UFPA's main campus and 11 interior campi, all connected via the 100 Gbps Rede Ipê backbone.

Differentiator

Problem solved

Functional benefit

Brands

• SAGITTA: Sistema de Atendimento ao Usuário (User Service System) - CTIC's service catalog and ticket management system for handling IT support requests from the UFPA community.
• SIG-UFPA
• CSIRT
• Rede Darwin

Products and services

• SIG-UFPA Integrated Management System

Quantifiable outcome

• Network capacity increased from 10 Gbps to 100 Gbps - 10x improvement
• +4 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

Feature6 records

Partnerships

Four partnerships are on record, tiered minor and core.

• Universidade Federal de Alfenas (Unifal-MG)minorStrategic or Co-development Partner · 1 May 2026Technical cooperation agreement for the implementation of the Sistema de Gerenciamento de Produtos Químicos (SGPQ) for DIPROQUIM. CTIC provided hosting infrastructure and collaborated with Unifal's team for system deployment.
• Governo Federal / Estratégia de Governo DigitalcoreOthers · 1 November 2023CTIC's PDTIC (Plano Diretor de TIC) is aligned with federal government digital strategy per decree No. 10.332, ensuring compliance with national IT governance standards and regulations.
• Rede Nacional de Ensino e Pesquisa (RNP)coreStrategic or Co-development PartnerRNP is the national research and education network that provides high-speed connectivity and advanced IT services to Brazilian academic institutions. CTIC hosts the PoP-PA (Point of Presence) in Pará, serving as the regional hub that interconnects UFPA and other institutions to the national network. The partnership includes access to services like Eduroam, CAFe identity federation, video conferencing, and connection to the Rede Ipê backbone.
• REDECOMEPcoreStrategic or Co-development PartnerPrograma de Redes Metropolitanas de Alta Velocidade - an initiative of the Ministry of Science and Technology (MCT) coordinated by RNP to implement high-speed networks in metropolitan regions. In Pará, REDECOMEP manages MetroBel, Rede Metropolitana de Castanhal, and Rede Metropolitana de Altamira networks, all managed and maintained by PoP-PA.

Scale indicators15 records

Recent moves13 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key highlights7 records

Customer concentration

• Xx.com/ctic_ufpa
• YouTubeyoutube.com/channel/UCopVmR6qpdrLJglRR1ljJfA
• Facebookfacebook.com/ctic.ufpa.oficial
• Instagraminstagram.com/ctic_ufpa
• LinkedInlinkedin.com/company/ctic-ufpa

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Centro de Tecnologia da Informação e Comunicação (CTIC)