Culligan Quench

What Culligan Quench does

Culligan Quench (legal entity Quench USA, Inc.) is a North American workplace water-as-a-service provider and a subsidiary of Culligan International, headquartered in King of Prussia, Pennsylvania. The company designs, installs, and maintains point-of-use water filtration systems for businesses, including bottleless water coolers, ice machines, sparkling and flavored water dispensers (Twist), filtered coffee brewers, and specialty filtration units. Its technology centers on a 5-stage filtration architecture combining reverse osmosis and advanced carbon filtration, with UV-C sanitization (in-tank LED or point-of-dispense Firewall) and cellular remote monitoring for proactive service. The platform is IAPMO-certified to reduce contaminants including PFAS, lead, arsenic, chlorine, VOCs, and cysts, and several systems carry Energy Star certification.

The company serves 140,000+ businesses across the U.S., Canada, and Puerto Rico, with 75% of Fortune 500 companies reported as customers. Its commercial model is primarily a recurring monthly subscription that bundles equipment rental, filter replacements, and ongoing maintenance, supplemented by one-time installation fees, accessories and break-room supplies (cups, coffee, tea, snacks) sold through a customer self-service portal, and multi-year national account contracts with customized pricing for enterprises with multi-site footprints. Go-to-market combines enterprise field sales (844-303-2841) and an inside sales motion for SMB, supported by a product-led growth layer on the website (product finder quiz, cost calculator, case studies) and a North American service network of 500+ technicians. The 2022 rebrand from Quench to Culligan Quench consolidated prior acquisitions including Waterlogic under a single brand, and a 2026 product launch (Twist Flavored Water Dispenser) signals continued premiumization of the core product line.

Name

Culligan Quench

Legal name

Quench USA, Inc.

Website

https://culliganquench.com

Company type

Private

Founded year

1936

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Culligan Quench is a North American workplace water-as-a-service provider, a subsidiary of Culligan International, that rents and maintains bottleless water coolers, ice machines, sparkling and flavored dispensers, and coffee brewers to 140,000+ businesses, including 75% of the Fortune 500, under multi-year subscription contracts supported by 500+ service technicians.

Ownership category

akta.pro rank

Product category

Workplace Water Services

NAICS

Soft Drink and Ice Manufacturing (31211), Consumer Electronics and Appliances Rental (532210)

SIC

Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585), Water Supply (4941)

akta.pro primary industry

Countertop Water Filtration Systems (CRAJAJAC)

akta.pro secondary industry

Pitcher & Dispenser Water Filters (CRAJAJAB)

Keywords

• Workplace water services
• Bottleless water coolers
• Point-of-use filtration
• Commercial ice machines
• Office hydration solutions

Headquarters

HQ city

King of Prussia

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Equipment Rental - Monthly Service Fee: Fixed monthly fee covering equipment rental, service, maintenance, and filter replacements. Installation fees are quoted separately based on site requirements.
2. Installation Services: One-time installation fees charged separately from monthly service, quoted based on site and setup requirements.
3. Accessories and Supplies: Additional revenue from cups, coffee, tea, snacks, and other break room supplies available through the customer portal.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Culligan Quench rents and services bottleless point-of-use water coolers, ice machines, sparkling water dispensers, and coffee machines to businesses across North America. The subscription model includes professional installation, ongoing maintenance, filter replacements, and remote system monitoring. The product portfolio spans countertop and standing coolers, ice-and-water combos, specialty filters, and the Twist flavored water dispenser with touchscreen controls and customizable flavor options.

Product overview

Culligan Quench offers a comprehensive workplace water service platform providing bottleless water coolers, sparkling water dispensers, ice machines, and coffee machines. The core product portfolio centers on Bottleless Water Coolers (including Countertop & Standing variants, and models with Ice Maker) complemented by specialty filtration products (reverse osmosis, deionizing units). The company also offers dedicated Sparkling Water Dispensers and Coffee Machines, all built around their 5-stage filtration technology. Their flagship innovation is the Twist Flavored Water Dispenser featuring touchscreen controls and customizable flavors. The service model combines equipment rental with full-service maintenance, filtration, and installation. Additional offerings include traditional Water Delivery Service for businesses requiring bottled solutions.

Differentiator

Problem solved

Functional benefit

Brands

• Twist: Flavored and sparkling water dispenser featuring cold, hot, and chilled sparkling water with optional flavors for customization, featuring a 15.6-inch touchscreen and advanced multi-stage filtration with UVC LED protection.

Products and services

• Bottleless Water Coolers Point-of-use water systems that connect to existing water supply and filter water at the point of use, offering cold, hot, ambient, and chilled options with advanced multi-stage filtration for businesses.
• Twist Flavored Water Dispenser All-new water cooler offering still, sparkling, and flavored water with customizable flavor and sweetener options, 15.6-inch touchscreen controls, advanced multi-stage filtration, and UVC LED protection.
• Countertop & Standing Coolers Compact water dispensers designed to fit in limited spaces, available in both countertop and standing configurations for various workplace environments.
• Water Coolers with Ice Maker Combined water dispensers and commercial-grade ice machines providing cold, hot, and ambient water alongside ice production for great-tasting hydration.
• Specialty Products Specialized filtration products including under-sink reverse osmosis filters, deionizing units, and emergency water systems for specific water treatment needs.
• Water Delivery Service Bottled water delivery service offering highly customizable bottled water delivery for businesses requiring traditional bottled water solutions.
• Ice Machines Commercial ice machines providing fast, efficient, and reliable ice production with advanced filtration technology.
• Sparkling Water Dispensers Dedicated sparkling water dispensers providing bottomless bubbles with built-in filtration for modern workplaces.
• Coffee Machines Filtered coffee brewers that leverage better water quality to produce great-tasting coffee from best-in-class brewing equipment.

Quantifiable outcome

• Save up to 80% compared to bottled water delivery costs
• +5 more outcomes

Named customers11 records

Segments10 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators6 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key highlights7 records

Customer concentration

• Xx.com/culliganquench
• YouTubeyoutube.com/@culliganquench
• Facebookfacebook.com/culliganquench
• LinkedInlinkedin.com/company/culligan-quench
• Instagraminstagram.com/culliganquench

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Culligan Quench