Cumberland County (Maine) Emergency Management Agency

What Cumberland County (Maine) Emergency Management Agency does

Cumberland County (Maine) Emergency Management Agency is a department within the Cumberland County, Maine county government, responsible for emergency preparedness, response, mitigation, and recovery across all 28 municipalities in the county. The agency serves approximately 293,000 residents — roughly twenty percent of Maine's state population — and coordinates with a Local Emergency Planning Committee, volunteer programs (CCART, WRT, WSSM ECT, CERT), and the Regional Communications Center, which provides dispatch services to 19 of the county's 28 communities. Leadership comprises a Director (Michael Durkin), Deputy Director (Brittany O'Neil), Mitigation/Recovery Coordinator (Ari Tickner-Ernst), and LEPC Liaison (Christopher Wheeler), supported by an Administration/Finance Specialist, Preparedness Coordinator, and Response Coordinator. As a public-sector entity, CCEMA does not generate commercial revenue; it is funded through county tax revenues, federal grants, and state appropriations, with services delivered free of charge to residents and municipalities. The agency's core technology stack consists of emergency management coordination systems and an Emergency Alert Notification platform accessible through the county website. Operationally, CCEMA is part of a broader county government structure — established under a county charter first approved by voters in 2010 — that employs over 400 people across departments including the District Attorney's Office, Probate Court, Sheriff's Office, Public Health Department, and the Regional Communications Center, headquartered at 27 Northport Drive, Portland, Maine.

Name

Cumberland County (Maine) Emergency Management Agency

Legal name

Cumberland County, Maine

Website

https://cumberlandcountyme.gov

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

Cumberland County (Maine) Emergency Management Agency is a county government department that coordinates emergency preparedness, response, mitigation, and recovery across 28 municipalities and approximately 293,000 residents in Cumberland County, Maine.

Ownership category

akta.pro rank

Product category

Emergency Management Services

NAICS

Fire Protection (922160), Emergency and Other Relief Services (624230), Fire Protection (92216)

SIC

Services-Miscellaneous Business Services (7380), Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Emergency Management & Disaster Response (EOC, Civil Defense) (BPAIAGAE)

akta.pro secondary industries

State/Provincial Public Safety & Emergency Management (Police, Fire, EMS Oversight) (BPAIABAG), Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch) (BPAKAFAJ), Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL), Natural Disaster Preparedness & Recovery (Storm/Flood/Wildfire) (BPABANAI), Dispatch, Communications & Medical Control Centers (PSAP/ECC) (HLAFANAK)

Keywords

• Emergency management services
• Emergency alert notifications
• Disaster preparedness programs
• Volunteer emergency response
• Municipal emergency coordination

Headquarters

HQ city

Portland

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. County Government Operations: Funded through county tax revenues, federal grants, and state appropriations. Services provided to county residents as a public government agency.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Cumberland County Emergency Management Agency provides emergency preparedness, response, mitigation, and recovery services to all 28 municipalities and approximately 293,000 residents of Cumberland County, Maine. Core offerings include Emergency Alert Notifications, coordination of volunteer programs (CCART, CERT, WRT, WSSM ECT), Local Emergency Planning Committee support, and Regional Communications Center dispatch for the majority of county communities.

Product overview

Cumberland County Emergency Management Agency operates as a department within the county government, offering a unified website portal and multiple preparedness programs including CCART (Cumberland County Animal Response Team), CERT (Community Emergency Response Team), WRT (Weather Ready Town), WSSM ECT, and Stay Informed public education. The agency also provides Emergency Alert Notifications for citizen communications.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Management Coordination Services
• Emergency Alert Notifications
• CCART (Cumberland County Animal Response Team)
• CERT (Community Emergency Response Team)
• WRT (Weather Ready Town)
• WSSM ECT
• Stay Informed
• Local Emergency Planning Committee (LEPC) Support

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• James W. Sewall CompanycoreStrategic or Co-development Partner · 1 January 2018Selected in November 2018 after an open RFP process to perform broadband planning research and playbook development for Cumberland County and its 28 municipalities. Sewall was chosen for its deep expertise in broadband consulting in Maine and New England, and its existing relationships with service providers in the County. The project aimed to identify need and demand for expanded broadband, predict construction costs, and offer funding options for a regional operating utility.

Scale indicators4 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• Federal Emergency Management Agency (FEMA): Federal-level emergency management agency providing nationwide disaster preparedness, response, mitigation, and recovery programs, and the source of much of the federal grant funding that flows to county agencies like Cumberland County EMA.
• American Red Cross — Disaster Services: National humanitarian organization delivering disaster relief, sheltering, and preparedness education. Operates in the same emergency-management space as a complementary, broader-scale incumbent.
• Maine Emergency Management Agency: The state-level emergency management agency for Maine, providing state-wide coordination, grants, and policy oversight that Cumberland County EMA operates under. Directly comparable in function (emergency preparedness, response, mitigation, recovery) at a higher jurisdictional tier.

Others

• Rave Mobile Safety (Motorola Solutions): Provider of emergency notification and mass communication platforms used by public safety agencies, including the kind of citizen alert system Cumberland County EMA is currently transitioning to in 2026.

Direct peers

• Cumberland County Regional Communications Center: The county's PSAP/911 dispatch center operated as part of the same county government, providing emergency dispatch for 19 of 28 municipalities. Most directly comparable operating unit on the dispatch/communications dimension.
• York County (Maine) Emergency Management Agency: Neighboring Maine county emergency management agency with similar statutory responsibilities, scale, and operating model. Closely comparable along activity, customer base (county residents and municipalities), and funding structure.
• Androscoggin County Emergency Management Agency: Another Maine county-level emergency management agency performing preparedness, response, and coordination across its municipalities. Comparable in scope, staffing scale, and statutory mandate within Maine.
• Penobscot County Emergency Management Agency: Maine county-level peer providing emergency preparedness, response, and coordination services to its municipalities and residents. Closely aligned function and customer base to Cumberland County EMA.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/tweet
• YouTubeyoutube.com/channel/UCLcd1ZD1qObRGMBFFf_o8Cw
• Facebookfacebook.com/sharer.php
• LinkedInlinkedin.com/company/cumberland-county-maine-emergency-management-agency

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Cumberland County (Maine) Emergency Management Agency