Centrum Usług Społecznych

What Centrum Usług Społecznych does

Centrum Usług Społecznych w Piekarach Śląskich (CUS) is a municipal social services center established in 2018 and operated by Miejski Ośrodek Pomocy Rodzinie (MOPR), the City of Piekary Śląskie's social welfare authority. The center operates two fully accessible buildings — ul. Kusocińskiego 4 (headquarters, with conference capacity up to 100 persons) and ul. Żwirki 23 (with extended hours to 8:00-20:00) — and provides free services to residents at risk of social exclusion, including competency and social-skills training, job-search support, family and disability assistance, specialist counseling (psychologist, lawyer, family assistant, career counselor), senior programs, and the Integracyjny Klub dla Dzieci i Młodzieży 'Promyk' for children and youth aged 5-17. A crisis intervention point (Punkt Interwencji Kryzysowej) is co-located on site.

The center was created under the EU co-financed project 'Utworzenie Centrum Usług Społecznych w Piekarach Śląskich', with total investment of nearly 3 million PLN, 67.2% of which was funded by the European Union through the Regional Operational Programme of the Silesian Voivodeship 2014-2020. Subsequent programmatic funding includes the 'W rodzinie moc' project (European Funds for Silesia) and partner-driven initiatives such as 'Aktywny Senior z pasją' (Silesian Voivodeship Self-Government) and 'Drogowskazy' (Wojewódzki Urząd Pracy). CUS also functions as a free venue and infrastructure hub for local NGOs, offering online room reservations, computers, printers, phones, and conference space.

Commercially, CUS operates a managed-services model funded entirely by the municipal government of Piekary Śląskie with EU co-financing — there is no fee-for-service pricing, and all offerings are free to beneficiaries. Distribution is direct, in-person at the two facilities within the single-municipality catchment of Piekary Śląskie in the Silesian Voivodeship. Marketing is conducted through the CUS website (cus.piekary.pl), social media, MOPR institutional channels, local press including Radio Piekary, and community events such as 'Dzień Organizacji Pozarządowych'. The technology footprint is administrative — an online room reservation system and a content/communications website — with no proprietary AI or software product.

Name

Centrum Usług Społecznych

Legal name

Centrum Usług Społecznych w Piekarach Śląskich

Website

https://cus.piekary.pl

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Centrum Usług Społecznych w Piekarach Śląskich is a municipally operated social services center that delivers free counseling, training, family support, and senior/children programs to at-risk residents of Piekary Śląskie, Poland, and serves as a free venue hub for local NGOs.

Ownership category

akta.pro rank

Product category

Social Services

NAICS

Other Individual and Family Services (624190), Child and Youth Services (624110), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Mental Health & Crisis Support Services (BPAGACAD), Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Municipal social services
• Community welfare programs
• Family support services
• NGO support services
• Social reintegration services

Headquarters

HQ city

Piekary Śląskie

HQ country

Poland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Municipal Government Funding: The center is funded primarily by the municipal government of Piekary Śląskie, with co-financing from European Union regional programs. Services are provided free of charge to beneficiaries. The project was co-financed at 67.2% by the European Union from the Regional Operational Programme of the Silesian Voivodeship 2014-2020.

Distribution channels2 records

Marketing channels3 records

Core offering

Centrum Usług Społecznych w Piekarach Śląskich is a municipal community social services center that delivers free professional support — including psychology, legal aid, family assistant, disability assistant, and career counseling services — together with competency training, social skills workshops, specialist counseling, support groups, and employment assistance for socially excluded or at-risk residents of Piekary Śląskie. The center also operates the integrative children and youth club "Promyk," the "W rodzinie moc" family project, a Crisis Intervention Point, and provides free reservation of conference rooms, computer rooms, and meeting rooms for local NGOs.

Product overview

Centrum Usług Społecznych w Piekarach Śląskich is a government-funded social services center established through EU co-funding (67.2% from the Regional Operational Program of Silesian Voivodeship 2014-2020). The center operates from two buildings (ul. Kusocińskiego 4 and ul. Żwirki 23) and offers a unified portfolio of free social services including competency training, specialized counseling, support groups, and family/disability assistance. The center also provides free venue reservations for local NGOs and operates the Integrative Club for Children and Youth "Promyk." All services are delivered by qualified staff including psychologists, lawyers, family assistants, and career counselors. The facility infrastructure includes conference rooms (up to 100 persons), computer rooms, children's play areas, and meeting rooms (up to 20 persons), all fully accessible for persons with disabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Core Social Services (Counseling, Training, Family and Career Support) Free professional support services including psychologist and lawyer counseling, family assistant support, disability assistant support, career counseling with individual action plans, competency and social skills training, social skills workshops, specialist counseling, support groups, and employment assistance for socially excluded or at-risk residents of Piekary Śląskie.
• Free Room and Venue Reservation System for NGOs Free reservation of conference rooms (up to 100 persons), computer rooms, children's play rooms, and meeting rooms (up to 20 persons) for NGO organizations headquartered in Piekary Śląskie and operating for the benefit of local residents, with access to computers, printers, phones, and display space, booked through the online CUS reservation system.
• Integracyjny Klub dla Dzieci i Młodzieży "Promyk" (Integrative Club for Children and Youth) An integrative club for children and youth aged 5–17 housed within CUS at ul. Kusocińskiego 4, providing therapeutic and recreational activities including music therapy, arts and crafts, and social integration programs, including for children with disabilities.
• Project "W rodzinie moc" (Strength in Family) EU co-financed family support project providing educational workshops, parenting skills development, self-help groups for adults, and financial literacy training for families in Piekary Śląskie.
• Punkt Interwencji Kryzysowej (Crisis Intervention Point) Crisis intervention point housed within CUS at ul. Kusocińskiego 4 providing crisis support services for residents of Piekary Śląskie facing family dysfunction, domestic violence risk, or other acute social crises.

Named customers2 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Miejski Ośrodek Pomocy Rodzinie (MOPR) w Piekarach ŚląskichcoreStrategic or Co-development PartnerCUS is a unit of MOPR, the Municipal Social Assistance Center. MOPR directs and manages CUS operations, provides staff, and integrates CUS into the broader social welfare system of the city.
• Stowarzyszenie Kierunek–RozwójminorStrategic or Co-development PartnerOrganized the 'Aktywny Senior z pasją' (Active Senior with Passion) project workshops held at CUS, funded by the budget of the Silesian Voivodeship Self-Government.
• Organizacja Na Rzecz Poradnictwa Obywatelskiego 'DOGMA'minorStrategic or Co-development PartnerProvides free legal aid, citizen counseling, and mediation services at locations in Piekary Śląskie, with information disseminated through CUS channels.
• Ośrodek Wsparcia Ekonomii Społecznej (OWES SWR) / Stowarzyszenie Współpracy RegionalnejminorStrategic or Co-development PartnerConducts training sessions for NGOs at CUS premises on topics such as project management, effective volunteering, and fundraising. Also runs the 'Dwupak dla NGO' equipment support program for young NGOs.
• Wojewódzki Urząd PracyminorStrategic or Co-development PartnerPartner in the 'Drogowskazy' (Signposts) social activation program implemented at CUS, in collaboration with MOPR and Fundacja POLPROM.
• Urząd Miasta Piekary ŚląskiecoreStrategic or Co-development PartnerThe municipal government of Piekary Śląskie established CUS, owns its facilities, and employs its staff through MOPR. The Mayor's Office provides ongoing operational oversight.
• Zakład Ubezpieczeń Społecznych (ZUS) / NFZ / PFRONminorStrategic or Co-development PartnerGovernment social security and health institutions that collaborate with CUS to provide information sessions and support services for local residents, including disability support weeks organized at CUS.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Miejski Ośrodek Pomocy Społecznej w Krakowie: Kraków's municipal social services center providing direct services to residents at risk of social exclusion, including counseling, family support, and crisis intervention. Comparable service mix and target population to CUS.
• Miejski Ośrodek Pomocy Społecznej we Wrocławiu: Large municipal social assistance center serving Wrocław residents with comparable social services, family support, and community programs. Directly analogous function to CUS Piekary Śląskie, scaled to a major Polish city.
• Miejski Ośrodek Pomocy Społecznej w Poznaniu: Poznań's municipal social services entity delivering individual and family assistance, elderly programs, and community integration — directly analogous role to CUS within a different municipal jurisdiction.
• Miejski Ośrodek Pomocy Rodzinie w Katowicach: Katowice's municipal family support center, the direct parent-organization analog to MOPR Piekary Śląskie. Operates in the same Silesian Voivodeship with a comparable mandate for family assistance, social welfare, and community services, making it the closest functional peer.
• Miejski Ośrodek Pomocy Społecznej w Warszawie: Warsaw's main municipal social assistance center, providing social services, family support, and community programs for the capital's residents. Same institutional model and service portfolio as CUS Piekary Śląskie.
• Miejski Ośrodek Pomocy Społecznej w Gdańsku: Gdańsk's municipal social assistance entity operating with comparable functions: family support, social integration, and services for at-risk populations. Direct counterpart in another Polish voivodeship.
• Miejski Ośrodek Pomocy Społecznej w Łodzi: Łódź's municipal social assistance institution offering family services, social integration programs, and crisis support. Same municipal-government service-delivery model as CUS.

Others

• Polski Czerwony Krzyż (Polish Red Cross): Polish chapter of the International Red Cross providing humanitarian aid, social assistance, and community programs across Poland. Functions as an adjacent social-services ecosystem actor rather than a direct competitor.
• Caritas Polska: National Catholic charity operating parallel social services including family assistance, elderly support, and community programs. An adjacent ecosystem player that CUS coordinates with through its DOGMA legal-aid partnership.
• Towarzystwo Pomocy im. św. Brata Alberta: Polish social-assistance NGO operating shelters, community programs, and reintegration services for people experiencing homelessness and social exclusion. Adjacent service-provider in the Polish social welfare ecosystem.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/centrum-us%C5%82ug-spo%C5%82ecznych

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Centrum Usług Społecznych