SIG Customs & Excise Division

What SIG Customs & Excise Division does

The Solomon Islands Customs and Excise Division (SICED) is the statutory customs authority of the Solomon Islands Government, headquartered in Honiara. It operates ASYCUDA (Automated System for Customs Data), a computerized customs management system developed and maintained by UNCTAD, to process foreign trade procedures including manifests, customs declarations, accounting procedures, and warehousing operations. SICED serves importers, exporters, transport operators, and partner border agencies (notably Solomon Islands Immigration Division and Biosecurity Solomon Islands), with usage mandated for all international trade crossing Solomon Islands' borders.

The ASYCUDA platform is deployed via Java Web Start technology and supports a broad range of operating systems including Windows, Linux, Macintosh, Solaris, and AIX. Web services are built on open Internet standards (XML, Java Servlets, HTTPS, HTML Forms), and field operations are supported through electronic document applications accessible via tablet PCs and Personal Digital Assistants. The platform is backed by a network of ASYCUDA Regional Support Centres providing first-line technical and functional assistance, training, and rollouts to member states — a network recently expanded to include a new Arab States Centre in Damascus. Strategic partnerships span UNCTAD (technology owner), the Netherlands Government (integrated ASYCUDA/export control cooperation), and New Zealand Customs Service (Pacific Leadership Programme delivery to senior officers).

SICED's revenue model is regulatory rather than commercial: the division collects customs duties, excise taxes, and related import/export fees on behalf of the Solomon Islands Government as part of statutory trade clearance. Pricing of services is not applicable, and there are no commercial product or subscription offerings. Distribution is delivered through the ASYCUDA World web portal, physical customs offices at ports and border crossings, and Regional Support Centres. Recent milestones include the 2024 graduation of 15 border-agency leadership staff from the Pacific Leadership Programme and the issuance of public tender notices for seized and time-up goods.

Name

SIG Customs & Excise Division

Legal name

Solomon Islands Customs and Excise Division

Website

https://customs.gov.sb

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

The Solomon Islands Customs and Excise Division (SICED) is the government customs authority operating the UNCTAD-developed ASYCUDA system to process international trade clearances, manifests, and declarations for traders, transport operators, and border agencies in Solomon Islands.

Ownership category

akta.pro rank

Product category

Customs Administration Services

NAICS

Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (926150)

akta.pro primary industry

Customs Duties, Tariff Classification & Valuation (BPAIADAG)

akta.pro secondary industries

Customs Declaration & Filing (Import/Export Entry) Platforms (TLAEAOAA), Interagency/International Information Exchange & Cooperation (BPAIADAN)

Keywords

• Customs administration
• Trade facilitation
• Border management
• Tariff collection
• Customs clearance

Headquarters

HQ city

Honiara

HQ country

Solomon Islands

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Customs Duty and Tax Collection: Government revenue collection through customs duties, excise taxes, and other import/export related fees and levies collected during customs clearance processes.

Distribution channels3 records

Marketing channels3 records

Core offering

SIG Customs & Excise Division is a Solomon Islands Government entity that operates the ASYCUDA computerized customs management system to administer international trade procedures. It processes customs declarations and manifests, performs accounting and warehousing/suspense procedures, and collects customs duties, excise taxes, and other import/export levies for the State. The division serves importers, exporters, transport operators, and partner border agencies (Immigration, Biosecurity) under the Solomon Islands regulatory mandate.

Product overview

SIG Customs & Excise Division operates ASYCUDA (Automated SYstem for CUstoms DAta), a single unified computerized customs management system that covers foreign trade procedures. The system handles manifests and customs declarations, accounting procedures, and warehousing operations. ASYCUDA provides technical assistance to member states for managing international trade and transport operations in a modern automated environment.

Differentiator

Problem solved

Functional benefit

Products and services

• ASYCUDA Customs Management System A computerized customs management system covering most foreign trade procedures—handling manifests and customs declarations, accounting procedures, and warehousing manifest and suspense procedures—deployed for Solomon Islands under the UNCTAD ASYCUDA Programme. Client software is automatically deployed and upgraded using Java Web Start technology across Windows, Linux, Macintosh, Solaris, AIX and other platforms.
• Customs Declaration and Clearance Services Processing of customs declarations for importers and exporters engaged in international trade with the Solomon Islands, delivered through the ASYCUDA World portal and supported by government customs offices at ports and border crossings.
• Manifest Handling and Transport Documentation Services Processing of transport manifests and supporting documentation for transport operators (shipping lines, carriers, freight forwarders) moving goods across Solomon Islands borders via the ASYCUDA platform.
• Warehousing Manifest and Suspense Procedures ASYCUDA-supported warehousing manifest and suspense procedure service covering goods placed under customs control pending clearance decisions, including accounting for duties and levies during suspense periods.
• Customs Duty and Excise Collection Government revenue collection function collecting customs duties, excise taxes, and related import/export levies during the ASYCUDA clearance process on behalf of the Solomon Islands Government.

Quantifiable outcome

• Reduced customs clearance time through computerization and procedure simplification

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• UNCTAD (United Nations Conference on Trade and Development)coreStrategic or Co-development PartnerUNCTAD provides the ASYCUDA Programme which offers technical assistance to member states for managing international trade and transport operations. The programme aims to reform customs clearance through computerization and procedure simplification. ASYCUDA Strategic Plan developed under UNCTAD leadership.
• Netherlands GovernmentcoreStrategic or Co-development PartnerCooperation with Netherlands in customs sector to develop integrated ASYCUDA/export control system and subsequent piloting in ASYCUDA user countries. Partnership will simplify export procedures and enable electronic export certification.
• New Zealand Customs Service (NZCS)coreStrategic or Co-development PartnerNZCS delivers the Pacific Leadership Programme (PLP) to senior customs officers from Solomon Islands. 15 leadership staff including 11 from SICED completed the programme and received certificates at graduation ceremony held at Heritage Park Hotel in Honiara.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• MIC Customs Solutions: Customs and trade compliance software vendor focused on tariff classification, customs declaration, and origin calculation. Comparable as a technology peer providing customs declaration, classification, and duty optimization tooling used by traders and brokers.
• UNCTAD ASYCUDA Programme: The UN programme that owns, develops, and supports the ASYCUDA platform which SICED operates. Most directly comparable as the upstream provider of the same customs technology, training, and strategic plan that Solomon Islands' customs division runs on.
• Webb Fontaine Group: Private customs and trade facilitation technology vendor delivering single-window and customs management systems to governments across emerging markets — directly comparable to ASYCUDA as an alternative customs technology platform used by sovereign customs administrations.
• AEB (International) GmbH: Provider of customs declaration, trade compliance, and logistics software to enterprises and customs brokers. Comparable as a customs declaration and filing platform serving international trade compliance use cases analogous to ASYCUDA's customs declaration functionality.

Broad incumbents

• New Zealand Customs Service: Larger, more digitally mature Pacific customs administration that delivers the Pacific Leadership Programme training SICED staff attend. Comparable as a regional customs incumbent that operates ASYCUDA-adjacent digital customs functions and actively shapes capability-building for smaller Pacific neighbours.
• Australian Border Force: Broader border management agency for a much larger Pacific-adjacent economy. Comparable as a regional incumbent customs/border agency with a mature digital customs platform and cross-agency border integration that smaller Pacific customs divisions such as SICED benchmark against.

Regional players

• Papua New Guinea Customs Service: Nearest-neighbour Pacific customs administration also operating ASYCUDA. Comparable as a regional peer running the same UNCTAD platform for a larger Pacific trade volume, providing a relevant scale and capability benchmark for Solomon Islands.
• Samoa Revenue and Customs: Small Pacific island customs administration within the UNCTAD ASYCUDA network. Comparable as a same-platform regional peer of similar small-island scale, providing relevant benchmarking on ASYCUDA deployment in low-volume Pacific contexts.
• Tonga Customs: Pacific island customs authority also operating ASYCUDA. Comparable as a same-platform regional peer of broadly similar small-island economic scale, making it a useful structural reference for Solomon Islands customs operations.
• Fiji Revenue and Customs Service: Pacific customs and revenue agency operating ASYCUDA-based customs functionality. Comparable as a regional peer customs administration using the same platform family with similar Pacific trade and border-management dynamics.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/sig-customs-&-excise-division

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SIG Customs & Excise Division