Dandenong Superclinic

What Dandenong Superclinic does

Dandenong Superclinic is an AGPAL-accredited general practice located at 56-58 Stud Road, Dandenong, Victoria, Australia. Established in 1984 as Dandenong Surgery and rebranded in 2019, the clinic operates as a multi-disciplinary primary care hub with 19 employees and extended 7-day hours (8am-10pm weekdays, 8:30am-9pm/10pm weekends). Core service lines include general practice consultations, on-site specialist consulting (cardiology, endocrinology, gastroenterology, obstetrics/gynaecology, geriatrics, oncology, dentistry, acupuncture/Chinese medicine), allied health (physiotherapy, podiatry, optometry, psychology, audiology, speech pathology, dietetics, diabetes education), on-site pathology through Clinical Labs, on-site pharmacy through HealthSave Dandenong, plus adjacent cosmetic and skin cancer clinics.

The clinic monetises primarily through Medicare bulk-billing for cardholders, private patient fees for non-Medicare patients, and per-service fees for specialist and allied health consultations, with pay-as-you-go unit pricing across all tiers. Multilingual clinicians covering English, Mandarin, Cantonese, Bahasa Melayu, Dari, Farsi, Pashto, Urdu, and Sinhalese position the clinic for Dandenong's multicultural and refugee community. Operational technology is a standard healthcare practice management system supporting electronic Medicare claiming, online booking (proprietary website plus HealthEngine), SMS/email patient communications, and telephone/telehealth consultations. Teaching-practice affiliations with Monash University and Chisholm Institute/La Trobe University supply a clinical training pipeline.

Distribution is single-site and community-led, combining walk-in access, online booking, telephone, email/SMS requests, and after-hours coverage via a partnership with South Eastern Deputising Service. Marketing relies on the clinic website, HealthEngine listings, Facebook, Twitter, email newsletters, and SMS reminders. The clinic has no mobile app, no public API, no disclosed funding history, and no parent company; ownership appears to be held by the operating medical practitioners.

Name

Dandenong Superclinic

Legal name

Dandenong Superclinic

Website

https://dandenongsuperclinic.com.au

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

Dandenong Superclinic is an AGPAL-accredited multi-disciplinary general practice in Dandenong, Victoria, operating since 1984 with 19 staff, serving Medicare and multicultural patients through bulk-billed GP services, on-site specialists, allied health, pathology, and pharmacy across 7-day extended hours.

Ownership category

akta.pro rank

Product category

Primary Healthcare / General Practice

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Offices of All Other Miscellaneous Health Practitioners (621399)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090)

akta.pro industry

PRIMARYHLALAAAA

Primary Care & General Medicine Virtual Care

Healthcare & Life Sciences/Telehealth Platforms/Direct-to-Consumer Virtual Care Platforms

SECONDARYHLALAAAD

Prescription-Based Digital Clinics (Condition-Specific Rx Programs)

Healthcare & Life Sciences/Telehealth Platforms/Direct-to-Consumer Virtual Care Platforms

Keywords

• General practice services
• Primary healthcare
• Allied health services
• Specialist medical services
• Bulk billing clinic

Headquarters

HQ city

Dandenong

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Medicare Bulk-Billing: Bulk-bills patients with valid Medicare cards for consultations and covered services. Primary revenue stream for general practice services.
2. Private Patient Fees: Patients without Medicare cards incur consultation fees. Some procedures and services may incur additional fees that patients are advised of at check-in or consultation.
3. Specialist and Allied Health Services: On-site specialists and allied health providers offer services including dentistry, physiotherapy, psychology, dietetics, and more. Each provider has their own fee structure with various rebate options (Medicare EPC, private health insurance, DVA).

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Dandenong Superclinic is an AGPAL-accredited general practice and multi-disciplinary healthcare hub providing primary medical care, specialist consultations, allied health services, on-site pathology, and on-site pharmacy. It bulk-bills Medicare patients for standard consultations and charges private fees to non-Medicare patients, operating 7 days a week from 8am-10pm to maximise accessibility.

Product overview

Dandenong Superclinic is an accredited general practice (formerly Dandenong Surgery, established 1984) operating as a multi-disciplinary health centre offering a breadth of services through a hub-and-spoke model. The core product is General Practice Services, which provides primary care across 40+ service areas including chronic disease management, immunisations, mental health, travel medicine, and minor surgery. This is complemented and extended by several integrated modules: Consulting Specialists (dentistry, endocrinology, gastroenterology, obstetrics/gynaecology, geriatrics, cardiology, oncology, acupuncture/Chinese medicine); Allied Health Services (physiotherapy, podiatry, optometry, psychology, audiology, speech pathology, dietetics, diabetes education); a Skin Cancer Clinic; a Cosmetic Clinic; On-Site Pathology; and an After Hours Clinic. An Online Appointment Booking module and TeleHealth Consultations module provide digital access channels for patients.

Differentiator

Problem solved

Functional benefit

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• HealthSave Dandenong PharmacycoreOthersOn-site pharmacy partnership providing convenient prescription filling and medication services for patients immediately following consultations. Located within the clinic premises.
• Clinical LabscoreOthersOn-site pathology services for blood tests, specimen collection, and diagnostic testing. Patients can access pathology services without leaving the clinic.
• South Eastern Deputising ServicecoreOthersAfter-hours medical care provider contacted when Dandenong Superclinic is closed. Provides Medicare care outside clinic operating hours. Contact number: 03 9793 7777.
• Monash UniversityminorStrategic or Co-development PartnerTeaching practice affiliation for medical students. Dandenong Superclinic serves as a training site for medical students as part of their clinical education.
• Chisholm Institute/La Trobe UniversityminorStrategic or Co-development PartnerTeaching practice partnership for nursing students. Clinic provides clinical placement opportunities for nursing students as part of their tertiary education.
• HealthEngineminorChannel Partner/ Reseller/ DistributorOnline appointment booking platform partnership enabling new patient registration and appointment scheduling through third-party platform.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Direct peers

• MyHealth Medical Centre: MyHealth is a chain of multi-disciplinary medical centres across Australia offering GP, specialist, allied health, pathology, and pharmacy under one roof — directly comparable to Dandenong Superclinic's hub-and-spoke integrated care model.
• SmartClinics: SmartClinics operates a network of accredited Australian GP and specialist clinics with extended hours, bulk-billing, and on-site allied health — directly comparable to Dandenong Superclinic's service mix and community positioning.

Others

• HealthEngine: HealthEngine is Australia's leading online healthcare appointment booking marketplace and a stated distribution partner of the clinic. An ecosystem/technology participant enabling patient acquisition for primary care practices like Dandenong Superclinic.
• Sonic Healthcare: Sonic Healthcare is one of Australia's largest pathology providers and operates Clinallabs — Dandenong Superclinic's on-site pathology partner. An ecosystem participant, comparable in delivering diagnostic services integrated with community GP clinics.
• Medibank: Medibank is Australia's largest private health insurer and increasingly invests in primary care delivery and digital health services. An adjacent ecosystem participant and potential payer/customer relationship for community GP clinics.

Broad incumbents

• Healthscope: Healthscope runs private hospitals and is adjacent to community-based primary care delivery. A broad incumbent in Australian healthcare, comparable in serving local patient populations but focused on inpatient services.
• ForHealth Group: ForHealth is a major operator of bulk-billing GP and urgent care clinics across Australia, with extended-hours and integrated services. A broad incumbent comparable in service orientation but at national scale.
• Bupa Australia: Bupa operates health insurance and a growing network of dental and optical clinics in Australia. A broad incumbent in adjacent retail healthcare with overlapping customer segments and community-care model.
• IPN Medical Centres (Healius): Healius owns IPN, one of Australia's largest networks of GP medical centres. A broad incumbent in the same primary care category, offering overlapping capabilities across multiple states rather than a single localised catchment.
• Ramsay Health Care: Ramsay operates private hospitals and community health services across Australia. A broad incumbent in the broader healthcare delivery space, overlapping with the clinic's specialist consulting and procedural offerings but at far greater scale.

Market position

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/dandenong-superclinic

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dandenong Superclinic