Davivienda Costa Rica

What Davivienda Costa Rica does

Davivienda Costa Rica, legally Banco Davivienda (Costa Rica) S.A. (Cédula Jurídica 3-101-46008), is a Costa Rican private commercial bank operating as a wholly-owned subsidiary of Grupo Bolívar, one of the largest financial conglomerates in Latin America. The bank provides a full-service retail and commercial banking offering to individual consumers (Personas) and business customers (Empresas) across Costa Rica, including mortgages (Crédito Hipotecario), auto loans (Crédito para Autos), personal and payroll-deducted loans, credit and debit cards, savings accounts, programmed savings plans (Ahorro Programado Dabuenavida), and term deposits (Certificado de Depósito a Plazo). Its distribution combines a physical branch network, ATM network, dedicated phone-banking lines (Teléfono Rojo), online banking (Banca en Línea), and a mobile banking application (Banca Móvil), with a specialized premium/wealth service (Banca Premium y Patrimonial, including the 905 Premium line) and ancillary services such as foreign exchange (compra y venta de divisas) and tax planning advisory (Planeación de Impuestos).

The bank's core technology is a digital banking platform spanning web and mobile channels with electronic payment capabilities; proprietary features listed are centered on usability rather than technical differentiation. Adjacent financial-services operations are run through two wholly-owned subsidiaries: Davivienda Corredora de Seguros (insurance brokerage) and Davivienda Seguros (insurance carrier), distributing personal, home, vehicle, family, card, and business-damage insurance products. The bank also operates an e-commerce marketplace called Compras Davivienda (compras.davivienda.cr) through a third wholly-owned subsidiary, Planes de Lealtad del Este S.A., offering consumer products from third-party merchants with home delivery in the greater metropolitan area.

Revenue is generated through multiple streams: interest income on the lending portfolio (interest income), recurring fees and commissions on accounts, cards and transactions, insurance distribution income via the brokerage and carrier subsidiaries, FX commissions, and marketplace commissions from the e-commerce platform. Pricing is variable by customer profile and product rather than published, and the bank uses a traditional sales-led go-to-market with multi-channel distribution and segmented offerings for consumer versus business clients. Headcount is approximately 358 employees and operations are confined to Costa Rica.

Name

Davivienda Costa Rica

Legal name

Banco Davivienda (Costa Rica) S.A.

Website

https://davivienda.cr

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

Davivienda Costa Rica is a Costa Rican private commercial bank and wholly-owned subsidiary of Colombian financial conglomerate Grupo Bolívar, providing retail and business banking — mortgages, auto and personal loans, cards, savings, insurance, and digital banking — to consumers and enterprises exclusively within Costa Rica.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Commercial Banking (52211)

SIC

National Commercial Banks (6021)

akta.pro primary industry

SME Deposits & Business Accounts (Operating, Savings, CDs) (FSABABAC)

akta.pro secondary industry

Retail Wealth & Bancassurance Distribution (Investment & Insurance via Bank) (FSABAAAJ)

Keywords

• Retail banking services
• Consumer lending products
• Mortgage and auto loans
• Online and mobile banking
• Insurance distribution

Headquarters

HQ city

Costa Rica

HQ country

Costa Rica

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Interest Income: Revenue from interest charged on loans including mortgages, auto loans, and personal credit products
2. Banking Fees and Commissions: Fees from account maintenance, transactions, card services, and other banking operations
3. Insurance Distribution: Revenue from insurance products offered through Davivienda Corredora de Seguros and Davivienda Seguros
4. E-commerce Marketplace: compras.davivienda.cr operates as an e-commerce marketplace for consumer products, though operated by Planes de Lealtad del Este S.A.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels4 records

Core offering

Banco Davivienda (Costa Rica) S.A. is a commercial bank that provides retail and business banking products including mortgages, auto loans, personal credit, payroll-deducted loans, credit and debit cards, savings accounts, programmed savings plans, term deposits, and payroll services. The bank also distributes insurance products through Davivienda Corredora de Seguros and Davivienda Seguros, offers premium/wealth banking, foreign exchange, and tax planning, and operates digital channels via Banca en Línea and Banca Móvil. A third-party-operated e-commerce marketplace (Compras Davivienda) is offered through subsidiary Planes de Lealtad del Este S.A.

Product overview

Davivienda Costa Rica is a banking institution offering a comprehensive portfolio of financial products and services organized into digital banking (mobile account, mobile credit card, mobile loans), lending (mortgage, auto, personal, and payroll-deducted loans), cards (credit and debit cards with associated benefits), savings (accounts, savings plans, term deposits), insurance (personal, home, vehicle, family, and card protection through Davivienda Seguros and Davivienda Corredora de Seguros), payment services (online payments, automatic debits, automatic transfers), premium banking, and an e-commerce marketplace (Compras Davivienda). The bank's digital offerings include a robust mobile banking platform, while the online shopping portal is operated by third-party Planes de Lealtad del Este S.A.

Differentiator

Problem solved

Functional benefit

Brands

• Davivienda Corredora de Seguros: Insurance brokerage services providing expert advice on wealth protection and asset management.
• Davivienda Seguros
• Compras Davivienda

Products and services

• Mortgage Loans (Crédito Hipotecario) Mortgage loan product for purchasing or financing residential real estate, targeted at individual consumers in Costa Rica.
• Auto Loans ( Crédito para Autos) Auto loan product for purchasing vehicles, including leasing options, offered to individual consumers.
• Personal Loans (Préstamo Personal) Personal loan product for individual financial needs.
• Payroll-Deducted Loans (Préstamo Descontado de Planilla) Personal loan product where repayments are automatically deducted from the borrower's salary through Davivienda payroll services.
• Savings Accounts, Plans, and Certificates (Cuentas, planes de ahorro y certificados) Comprehensive banking category of savings products including standard savings accounts, programmed savings plans (Ahorro Programado Dabuenavida), and term deposit certificates (Certificado de Depósito a Plazo) offering fixed returns over a specified period.
• Davivienda Credit Cards (Tarjetas de Crédito Davivienda) Credit card products branded under Davivienda for purchases on credit, with associated assistance programs and benefits (Asistencias y Beneficios Davivienda).
• Davivienda Debit Cards (Tarjetas de Débito) Debit card products linked to customer savings or checking accounts for ATM and POS transactions.
• Payroll Services (Planillas Davivienda) Payroll processing service for employers to manage employee salary payments through Davivienda.
• Premium and Wealth Banking (Banca Premium y Patrimonial) Premium and wealth banking services for high-net-worth customers requiring specialized financial advisory.
• Foreign Exchange Services (Compra y venta de divisas) Currency exchange service enabling customers to buy and sell foreign currencies.
• Tax Planning Advisory (Planeación de Impuestos) Tax planning advisory service to help customers with their tax obligations.
• Davivienda Insurance Products (Davivienda Seguros) Insurance products covering personal risks, home, vehicle, family, credit/debit cards, Davivienda credit products, and business damage protection, distributed through Davivienda Corredora de Seguros (brokerage) and Davivienda Seguros (carrier).
• Davivienda Insurance Brokerage (Davivienda Corredora de Seguros) Insurance brokerage service providing expert advisory for wealth protection and management.
• Compras Davivienda E-commerce Marketplace Online shopping platform (compras.davivienda.cr) operated by Planes de Lealtad del Este S.A. offering consumer products from third-party suppliers with home delivery within 72 hours in the GAM area of Costa Rica.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Grupo BolívarcoreOthersParent company and majority shareholder. Grupo Bolívar is one of the largest financial groups in Latin America, providing institutional backing, brand credibility, and strategic direction for Davivienda Costa Rica operations.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Direct peers

• BAC Credomatic: One of the largest private banks in Costa Rica and Central America, offering a comprehensive retail and commercial banking, credit card, and insurance product suite that directly competes with Davivienda Costa Rica across customer segments.
• Banco Popular y de Desarrollo Comunal: Major Costa Rican bank with strong retail and SME banking franchise. Offers competing savings, credit, and card products to the same customer segments as Davivienda Costa Rica.
• Scotiabank Costa Rica: Multinational bank offering retail and commercial banking, credit cards, mortgages, and wealth services in Costa Rica. Directly comparable product set and target segments to Davivienda Costa Rica.
• HSBC Costa Rica: Global bank with a Costa Rica presence offering retail, commercial, and premium banking services. Competes with Davivienda in the affluent/wealth segment and in cross-border banking services.

Broad incumbents

• Banco de Costa Rica (BCR): State-owned commercial bank with a dominant share of Costa Rica's banking market. Competes directly with Davivienda Costa Rica in deposits, mortgages, and consumer lending, with a much larger branch network and state backing.
• Banco Nacional de Costa Rica (BNCR): Costa Rica's largest state-owned bank, providing retail and commercial banking, payroll services, and insurance. Direct competitor in deposits, lending, and payments where Davivienda Costa Rica also operates.
• Davivienda Colombia: Colombian parent banking entity within Grupo Bolívar and the source of Davivienda Costa Rica's brand, product template, and operating model. Closest group-level comparable for product mix and strategic direction.
• Bancolombia: Major Colombian banking group with broader Central American operations. Comparable in terms of being a top-tier Latin American commercial bank with diversified retail, SME, and insurance offerings, providing a benchmark for what a scaled regional franchise looks like.

Regional players

• Banco General (Panama): Panama-based bank with regional Central American presence offering retail, commercial, and wealth banking. Comparable product portfolio and regional positioning to Davivienda Costa Rica, though anchored in a different primary market.
• Banco Lafise: Central American banking group with operations across the region including Costa Rica. Comparable retail and SME banking offering, though its primary footprint is Nicaragua and the broader Central America region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCPX_SZ5zTaRuJKMH5uyKNnw
• Facebookes-la.facebook.com/DaviviendaCostaRica
• LinkedInlinkedin.com/company/banco-davivienda-costa-rica

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Davivienda Costa Rica