Washington Dc Office On Aging

What Washington Dc Office On Aging does

The Department of Aging and Community Living (DACL), formerly the District of Columbia Office on Aging, is the District of Columbia government agency with statutory jurisdiction over services for seniors (60 and older) and adults with disabilities (18 and older) residing in Washington DC. It operates under the executive authority of Mayor Muriel Bowser and is led by Director Charon P.W. Hines. The agency's service portfolio spans Senior Centers, Nutrition (community dining and home-delivered meals), Transportation, LGBTQ Programs, Villages (aging-in-place neighborhood networks), Adult Protective Services, and the Safe at Home Program (home safety adaptations). It also publishes informational products including the Iona Senior Services Resource Guide and a monthly 'Live Boldly' newsletter, and runs a 'DACL in the Community' partnership program with other DC agencies and community organizations.

Service delivery is direct and government-operated: a network of senior centers and community dining sites across the District, supplemented by home-delivered meals, transportation services, and in-home safety adaptations. The underlying technology is a basic DC-government web platform (dacl.dc.gov) integrated with DC 311, providing a services directory, an 'Ask the Director' form, GovDelivery email subscriptions, and RSS — there is no proprietary AI, no application layer beyond a CMS, and no developer-facing APIs. Multi-language support is offered in Amharic, Chinese, French, Korean, Spanish, and Vietnamese. Awards include consecutive Government Technology 'Best of the Web' recognition in 2013 and 2014.

The business model is non-commercial: DACL is funded through the District of Columbia government budget rather than fees, grants from external sources (where applicable), or private capital. All services are delivered free of charge to eligible residents. There is no private ownership, investor base, or traditional revenue; the agency is accountable through annual performance and budget oversight hearings before the DC Council. There are no disclosed budget figures, subsidiaries, M&A activity, patents, or external funding rounds in the source material. The end-user base is a distributed population of DC seniors and adults with disabilities, while the single funding counterparty is the DC government itself.

Name

Washington Dc Office On Aging

Legal name

Department of Aging and Community Living (DACL)

Website

https://dcoa.dc.gov

Company type

Public

Operating status

Operating

Headcount range

1–10 employees

Short description

The Department of Aging and Community Living (DACL) is the District of Columbia government agency delivering nutrition, transportation, senior centers, Adult Protective Services, Safe-at-Home adaptations, and community programs to DC seniors aged 60+ and adults with disabilities aged 18+, funded through the DC government budget.

Ownership category

akta.pro rank

Product category

Aging and Disability Community Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industry

Continuing Care at Home (CCaH) / Virtual CCRC Programs (HLADAEAH)

Keywords

• Aging services
• Disability support
• Senior programs
• Community living
• Protective services

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Government Funding: Funded through District of Columbia government budget allocations and public funds. Services are provided free of charge to eligible seniors and adults with disabilities.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

The DC Department of Aging and Community Living (DACL) is a District of Columbia government agency that connects residents aged 60 and older and adults aged 18 and older with disabilities to a range of community-based services. These include senior centers, nutrition programs, LGBTQ-affirming programming, transportation, the Villages network, Adult Protective Services, and the Safe at Home program, all provided at no cost to eligible DC residents.

Product overview

The Department of Aging and Community Living (DACL) is a DC government agency offering a unified portfolio of senior services rather than a software product platform. The core services include Senior Centers, Nutrition programs (community dining and home-delivered meals), LGBTQ Programs, Transportation, Villages (aging-in-place support), Adult Protective Services, and the Safe at Home Program (safety adaptations). Supporting resources include the Iona Senior Services Resource Guide and community outreach through DACL in the Community partnerships.

Differentiator

Problem solved

Functional benefit

Products and services

• Senior Centers
• Nutrition Program
• LGBTQ Programs
• Transportation Services
• Villages
• Adult Protective Services
• Safe at Home Program

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• AARP: National non-profit membership organization serving older adults with advocacy, information, and community programs, broadly covering DACL's audience and overlapping through policy influence and resource directories.

Others

• National Association of Area Agencies on Aging (n4a): National membership association representing the Area Agencies on Aging network, including government entities like DACL; supports advocacy, training, and best-practice sharing across the U.S. aging-services ecosystem.
• Iona Senior Services: DC-based non-profit providing aging-in-place, caregiver support, and wellness programming explicitly referenced in DACL's Iona Senior Services Resource Guide — functions as both a peer and a community partner to DACL.

Direct peers

• Philadelphia Corporation for Aging: Area Agency on Aging serving Philadelphia seniors with information and assistance, home-delivered meals, caregiver support, and protective services — the same core operating model DACL deploys across the District.
• Los Angeles County Department of Aging: County-level aging agency providing nutrition, transportation, caregiver support, and protective services to older and disabled adults in Los Angeles County, comparable in mission and service-line breadth to DACL.
• Massachusetts Executive Office of Elder Affairs: State-level cabinet office administering elder affairs programs, oversight of Aging Services Access Points, and protective services for older adults in Massachusetts — a comparable publicly mandated aging-services authority at a slightly larger geographic scale.
• Chicago Department of Family and Support Services: Chicago's municipal department coordinating senior services, nutrition programs, and supportive programs for residents with disabilities, analogous in scope and publicly funded delivery model to DACL.
• NYC Department for the Aging: Municipal government agency in New York City that delivers a directly comparable portfolio of senior services — senior centers, nutrition, case assistance, and elder protective services — to residents aged 60+, making it the closest functional peer to DACL.
• San Francisco Department of Disability and Aging Services: City-level agency providing integrated services for older adults and adults with disabilities in San Francisco, mirroring DACL's combined aging-and-disability mandate and continuum of in-home, nutrition, and protective service supports.

Emerging players

• WellSky Aging & Disability (formerly Healthify): Technology vendor that provides community resource referral platforms used by Area Agencies on Aging and disability-services agencies like DACL to coordinate in-home and community-based services — an enabling ecosystem participant.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/DACL_DC
• Facebookfacebook.com/64808889183
• Instagraminstagram.com/dacl_dc
• LinkedInlinkedin.com/company/washington-dc-office-on-aging

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Washington Dc Office On Aging