Dean of Students Office at Illinois State

What Dean of Students Office at Illinois State does

The Dean of Students Office at Illinois State University is a non-commercial administrative department within a public state university, headquartered at Student Services Building 387 in Normal, Illinois. The office coordinates a portfolio of student life services for the ISU campus community, including oversight of 400+ Registered Student Organizations (RSOs), Sorority and Fraternity Life administration across four governing councils (IFC, CPC, NPHC, UGC), Leadership Education and Development (LEAD) programs (EMERGE @ ISU, Leaders of Social Change Institute, ELEVATE Leadership Week, Leadership & Success Seminar), Student Conduct administration, the Dean on Duty walk-in assistance program, and Parent and Family Services. Signature events include Welcome Week, Festival ISU, and Family Weekend.

The office is staffed by approximately 14 personnel, including an Assistant Dean of Student Involvement & Signature Events, program coordinators, administrative aides, an RSO Financial Associate, and dedicated Sorority and Fraternity Life staff (e.g., the United Greek Council Advisor). Service delivery is primarily in-person and campus-based, supplemented by the Redbird Life third-party student involvement portal (redbirdlife.illinoisstate.edu), phone support (309-438-2008), and social media (Facebook/Instagram). The office does not own proprietary technology infrastructure.

The office's economic model is non-revenue-generating: all student services are free, and funding flows from Illinois State University's institutional budget, derived from state appropriations, student tuition/fees, and donor-managed endowments (Dean of Students Enhancement Fund, Greek Areté Fund, Leadership Initiative Fund, LGBTQ+ Student Support Fund, University Program Board Enhancement Fund, Basic Needs Insecurity Fund). The primary customer is the enrolled ISU student body; secondary stakeholders include parents/family members, Greek chapter alumni corporations (which own chapter housing independently), and campus media partners (The Vidette, WZND Radio, TV-10).

Name

Dean of Students Office at Illinois State

Legal name

Dean of Students Office, Illinois State University

Website

https://deanofstudents.illinoisstate.edu

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The Dean of Students Office at Illinois State University is a university administrative department providing student life services, including oversight of 400+ registered student organizations, Greek life, leadership development, and student conduct administration, primarily serving enrolled ISU students and their families.

Ownership category

akta.pro rank

Product category

Higher Education Student Affairs Services

NAICS

Administration of Education Programs (92311), Educational Support Services (611710)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Student Affairs Administration (Conduct, Wellbeing, Support Oversight) (EDADAKAC)

akta.pro secondary industry

Student Organizations & Club Administration (EDALAHAB)

Keywords

• Student affairs services
• Student involvement programs
• Leadership development education
• Student conduct administration
• Fraternity and sorority life

Headquarters

HQ city

Normal

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. University Funding: The Dean of Students Office is funded through Illinois State University budget allocations, which are derived from state funding and student tuition/fees. The office also administers donor-funded scholarship accounts and special initiative funds.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

The Dean of Students Office at Illinois State University is an administrative department that delivers student support and involvement services to the university community. Its core offerings include Student Activities coordination, Registered Student Organization oversight, Sorority and Fraternity Life, Leadership Education and Development programs, Student Conduct administration, and the Dean on Duty assistance service, all provided at no cost to students.

Product overview

The Dean of Students Office at Illinois State University provides a comprehensive suite of student support and involvement services. The office operates as a collection of interconnected programs and centers rather than a unified technology product. Core offerings include Student Activities (event coordination and RSO oversight), Sorority and Fraternity Life, Leadership Education and Development (LEAD), the Redbird Life portal for student organization management, the Student Involvement Center for resources, Student Conduct administration, Dean on Duty assistance, scholarships, and event planning support. These services work together to support student success, leadership development, and campus engagement.

Differentiator

Problem solved

Functional benefit

Products and services

• Student Activities Coordinates campus events including Welcome Week, oversees Registered Student Organizations (RSOs), and provides support and advisement to enhance student involvement and engagement opportunities for Illinois State University students.
• Sorority and Fraternity Life Supports Illinois State fraternities and sororities and their governing councils (IFC, CPC, NPHC, UGC) by assisting with academic achievement, leadership development, community service, community marketing, and membership recruitment.
• Leadership Education and Development (LEAD) Provides engaging leadership experiences and resources for students through programs such as EMERGE @ ISU, Leaders of Social Change Institute, ELEVATE Leadership Week, and the Leadership & Success Seminar.
• Student Conduct Office Administers the student conduct process for Illinois State University, handling academic integrity violations and behavioral conduct cases through formal and informal resolution processes.
• Dean on Duty Assistance service where students can get help with questions and be directed to appropriate campus resources, located in 387 Student Services Building and reachable by phone at (309) 438-2008.
• Scholarships and Awards Various endowed scholarships for student leaders including the Ritamae Carroll Memorial First-Year Involvement Award, Mike Schermer Outstanding Student Leader Award, Billy Quigley Leader in Action Award, the Spangler Scholarship for Social Justice ($1,500), and Alpha Gamma Delta Founder's Scholarship ($1,000).
• Registered Student Organization Awards Annual recognition program including Small RSO of the Year (25 members or less), Large RSO of the Year (26 or more members), and RSO Advisor of the Year awards.
• Event Planning and Management Resources and guidance for RSOs planning events including venue reservation, funding opportunities, contracts, risk management, and event promotion through various channels.
• Parent and Family Services Resources and services for parents and family members of Illinois State students to support student success, including information about campus opportunities and Family Weekend events.
• Off-Campus Services Support services for students living off-campus including housing assistance and community resources.
• Student Involvement Center Physical space in 227 Bone Student Center providing conference space, computers with Adobe Creative Suite, free printing (15 pages/day/RSO), button making, digital display screens, and other RSO resources.

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Illinois State University (Parent Institution)coreOthersThe Dean of Students Office is an official department of Illinois State University. All services, funding, and operations are integrated with the university's student affairs infrastructure, including partnerships with Campus Recreation, Career Services, University Housing, and other student service departments.
• Redbird Life PlatformcoreTechnology or IntegrationRedbird Life is the official student involvement portal used by the Dean of Students Office for managing all 400+ registered student organizations, event registration, membership tracking, and community service participation.
• Interfraternity Council (IFC)coreOthersGoverning council for fraternity organizations at Illinois State University, working with Sorority and Fraternity Life office on recruitment, standards, and Greek community events
• College Panhellenic Council (CPC)coreOthersGoverning council for sorority organizations at Illinois State University, working with Sorority and Fraternity Life office on recruitment, standards, and Greek community events
• National Pan-Hellenic Council (NPHC)coreOthersGoverning council for historically Black fraternity and sorority organizations at Illinois State University
• United Greek Council (UGC)coreOthersGoverning council for culturally-based Greek organizations at Illinois State University, with advisor Britt Kotiw assigned through Sorority and Fraternity Life office
• Sorority and Fraternity Life - Greek Chapter HousesminorOthersFraternity and sorority chapter facilities are not owned or operated by the university. They are managed/owned by alumni corporations or independent landlords. The Dean of Students Office provides housing exemptions and oversight for Greek chapter residences.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Purdue University Office of the Dean of Students: Direct peer as a fellow Big Ten Dean of Students unit covering student support, advocacy, crisis response, and involvement programming. Highly comparable scope and institutional context.
• University of Wisconsin–Madison Dean of Students Office: Big Ten peer delivering the same core Dean of Students portfolio — student involvement, Greek life, conduct, leadership, and parent services — at a comparable large public research university scale.
• Indiana University Dean of Students Office: Peer Big Ten institution Dean of Students office offering near-identical service mix — student involvement, leadership programs, Greek life oversight, conduct administration, and parent/family services. Closest structural analogue.
• University of Iowa Dean of Students Office: Peer Big Ten Dean of Students office offering parallel student advocacy, involvement, Greek life, and conduct services. Same conference and institutional type make this a directly comparable operating model.
• University of Illinois Urbana-Champaign Office of the Dean of Students: Comparable in-state Big Ten peer running an analogous Dean of Students administrative structure with student involvement, conduct, leadership development, and Greek life oversight functions. Directly comparable mandate, scale tier, and service portfolio.

Emerging players

• Presence: Student engagement and involvement platform used by many university student affairs offices. Comparable as an emerging technology alternative to Redbird Life that peers may adopt.

Broad incumbents

• NASPA – Student Affairs Administrators in Higher Education: Professional association for student affairs administrators including Dean of Students offices at U.S. colleges and universities. Provides professional standards, benchmarking, and policy frameworks that shape the subject office's operating model.
• ACPA – College Student Educators International: Leading international professional association for student affairs and student development professionals. Functions as a peer network and standards body for the subject office's discipline.

Others

• Campus Labs (Anthology Engage): Provider of student involvement and engagement platforms (similar to the Redbird Life portal used by the subject). Relevant as a technology ecosystem enabler on which comparable Dean of Students offices depend.
• NICC – North-American Interfraternity Conference: Umbrella trade association for men's fraternities, including the IFC chapters overseen by the subject office. Comparable as a governing-body ecosystem player relevant to the office's Greek life oversight role.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/RedbirdSupport
• Instagraminstagram.com/redbird_support
• LinkedInlinkedin.com/company/dean-of-students-office-at-illinois-state

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Dean of Students Office at Illinois State