Defensoria Pública do Estado do Amazonas

What Defensoria Pública do Estado do Amazonas does

The Defensoria Pública do Estado do Amazonas (DPE-AM) is a constitutional public institution established under Article 134 of the Brazilian Federal Constitution to provide free legal assistance, judicial representation, and extrajudicial aid to economically and socially vulnerable populations of the state of Amazonas. The institution is headquartered in Manaus and operates a network of 35 fixed service units across the state's municipalities, supplemented by the Defensoria Itinerante mobile unit, specialized nuclei (including Nudem for women's rights), and Mutirão mass-service events delivered in partnership with federal agencies such as INSS and Funai. Its portfolio of social programs includes Meu Pedaço de Chão (land regularization for riverside communities), Filhos Para Sempre (shared custody orientation), Defensoras Populares (women's rights multiplier training), Ensina-me a Empreender (socio-educational entrepreneurship), Mãe Terra (fundiary regularization), Sementes do Amazonas (environmental education), and Registre-se! (civil registration regularization with CGJ-AM).

The technology stack consists of an online appointment scheduling platform (atendimento.defensoria.am.def.br), an institutional transparency portal with a public Swagger-documented open-data API, an official gazette (diario.defensoria.am.def.br), and internal Microsoft SharePoint-based collaboration. Data protection is governed by Resolução No. 1090/2021, with Normative Act No. 12/2026/GDPG/DPE/AM mandating DPIAs (RIPD) for all personal-data-processing systems under LGPD compliance, and a dedicated Encarregado (Data Protection Officer) and Data Protection Management Committee in place. The ESUDPAM law school provides institutional training and competitive selection processes for legal residents, including the 2026 ASD-inclusive Nosso Coração Também é Azul residency track.

DPE-AM is funded entirely through state government budget allocations; it charges no fees and generates no commercial revenue. The institution is governed under Brazilian public administration principles with oversight from the Conselho Superior, and is led by Defensor Público Geral Rafael Barbosa. No private equity, venture capital, or shareholder ownership exists. Distribution relies on a hybrid of fixed units, itinerant teams, and digital channels, targeting vulnerable citizens including indigenous, riverside, elderly, disabled, and economically marginalized populations across all 62 municipalities of Amazonas.

Name

Defensoria Pública do Estado do Amazonas

Legal name

Defensoria Pública do Estado do Amazonas

Website

https://defensoria.am.def.br

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The Defensoria Pública do Estado do Amazonas is a constitutional public institution that provides free legal assistance, judicial representation, and social programs to economically and socially vulnerable populations across the state of Amazonas, Brazil, operating 35 fixed units plus mobile and digital service channels.

Ownership category

akta.pro rank

Product category

Public Legal Services

NAICS

Justice, Public Order, and Safety Activities (922)

SIC

Services-Legal Services (8111)

akta.pro primary industry

Forestry & Public Lands Administration (State/National Forests) (BPAIAMAF)

akta.pro secondary industry

Land Administration & Cadastral Services (Public Land Records, Parcel Management) (BPAIANAH)

Keywords

• Public legal assistance
• Free legal aid
• Judicial defense services
• Civil registration services
• Land regularization program

Headquarters

HQ city

Manaus

HQ country

Brazil

HQ region

Latin America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Government Funding: The Defensoria is funded entirely through state government budgets, representing a constitutional obligation to provide free legal services to vulnerable populations. No commercial revenue generation.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

The Defensoria Pública do Estado do Amazonas provides free legal assistance and judicial defense to financially vulnerable populations in the state of Amazonas, Brazil, as a constitutional mandate under Article 134 of the Brazilian Federal Constitution. Services cover civil, family, criminal, labor, consumer, administrative, and social security matters, delivered through fixed units in 35 municipalities, itinerant services reaching remote riverine and indigenous communities, and specialized thematic nuclei.

Product overview

Defensoria Pública do Estado do Amazonas (DPE-AM) is a free public legal assistance institution serving financially vulnerable citizens of Amazonas. Its service portfolio consists of a core legal aid platform supported by a transparency portal, an open data API, an official gazette, and an online scheduling system, all coordinated with the ESUDPAM law school for institutional training. The institution also operates a suite of targeted social programs including the mobile Defensoria Itinerante, the land regularization project Meu Pedaço de Chão, the parental orientation program Filhos Para Sempre, the women's leadership program Defensoras Populares, the entrepreneurship training Ensina-me a Empreender, the environmental education initiative Sementes do Amazonas, the fundiary regularization project Mãe Terra, and the civil registration action Registre-se!. The Digital Defensoria project and GT IPTU tool extend services into digital and tax dispute channels. The Defensoria serves all 62 municipalities of Amazonas, with physical presence in 35 municipalities and outreach through itinerant actions across the remainder.

Differentiator

Problem solved

Functional benefit

Brands

• ESUDPAM - Escola Superior da Defensoria Pública do Amazonas: School of the Public Defender's Office of Amazonas - provides training, courses, and professional development for institution members and staff
• Defensoria Itinerante
• Nudem - Núcleo Especializado de Promoção e Defesa dos Direitos da Mulher
• Projeto Meu Pedaço de Chão
• Filhos Para Sempre
• Defensoras Populares
• Ensina-me a Empreender
• Projeto Mãe Terra
• Sementes do Amazonas
• Defenda Se Mulher

Products and services

• Atendimento ao Cidadão (Assistência Judiciária) Free legal assistance and judicial representation provided to citizens who lack financial resources, covering individual and collective rights in civil, family, criminal, labor, consumer, administrative, and social security matters.
• Portal da Transparência Institutional transparency portal publishing personnel data, contracts, budgets, procurement, annual reports, and fiscal management reports for public oversight.
• Diário Oficial da DPE-AM Official gazette publishing the institution's normative acts, resolutions, and administrative decisions at diario.defensoria.am.def.br.
• Agendamento Online Online appointment scheduling system at atendimento.defensoria.am.def.br allowing citizens to book legal assistance sessions, supplemented by phone and WhatsApp contact options.
• API de Dados Abertos Public open data API providing structured access to transparency data including personnel, contracts, and financial records for programmatic consumption, available at transparencia.defensoria.am.def.br/api/swagger/#/.
• SIC - Serviço de Informação ao Cidadão Citizen information service unit handling access to public information requests under Brazil's Lei de Acesso à Informação (Law 12.527/2011), accepting both electronic and physical submissions.
• ESUDPAM - Escola Superior da Defensoria Pública do Estado do Amazonas Law school offering continuing education, recorded courses, training programs, and competitive selection processes for legal residents and interns, available at escolasuperior.defensoria.am.def.br.
• Defensoria Pública Digital Digital transformation project aiming to modernize institutional operations and expand digital service delivery to citizens.
• GT IPTU Working group and digital tool focused on municipal property tax (IPTU) dispute resolution and assistance, accessible at atendimento-iptu.dpeam.com/.
• Defensoria Itinerante Mobile legal service unit traveling to underserved municipalities in Amazonas to provide free legal assistance in Family Law and Public Registry matters, including divorce, child support, custody, birth registration, and document rectification.
• Meu Pedaço de Chão Land regularization project assisting riverside communities living in sustainable development reserves to obtain formal land titles, selected for the Prêmio Innovare 2026.
• Filhos Para Sempre Orientation program for parents undergoing shared custody proceedings, providing guidance before mediation hearings to improve perceptions of shared parenting arrangements.
• Defensoras Populares Leadership training project for women from communities to act as multipliers of legal rights information, with a focus on domestic violence awareness and accessing the protection network.
• Nudem - Núcleo Especializado de Promoção e Defesa dos Direitos da Mulher Specialized Center for the Promotion and Defense of Women's Rights providing legal assistance and protection services for women facing gender-based violence and rights violations.
• Sementes do Amazonas Environmental education project for children and adolescents implemented through ESUDPAM, raising awareness of environmental rights and conservation.
• Ensina-me a Empreender Entrepreneurship education program for adolescents in socio-educational measures, providing professional qualification through lectures and workshops over a five-month period.
• Mãe Terra Fundiary regularization project providing legal assistance and orientations to riverside families living in sustainable development reserves without formal land possession documents.
• Registre-se! Civil registration outreach action conducted in partnership with the CGJ-AM to combat civil registry deficits through free issuance and regularization of public records.
• Mutirão Previdenciário Social security outreach event providing retirement applications, survivor's pensions, maternity benefits, and disability assistance to underserved populations in remote communities.
• Defenda Se Mulher Women's defense and protection program providing legal assistance and protection services for women facing gender-based violence and rights violations.

Named customers1 record

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Prefeitura de CarauaricoreStrategic or Co-development Partner · 20 July 2026Partnership for installation of the 36th Defensoria unit in the interior of Amazonas. This is the 8th unit established through the municipal partnership model, where the municipality provides physical space and the Defensoria provides legal services.
• Instituto Nacional do Seguro Social (INSS)coreStrategic or Co-development Partner · 1 January 2025Joint Mutirão Previdenciário (Social Security Blitz) providing retirement, pension, maternity salary, and disability benefit assistance. The partnership concentrates services in a single location for citizens of remote communities.
• Fundação Nacional dos Povos Indígenas (Funai)coreStrategic or Co-development Partner · 1 January 2025Partnership supporting indigenous populations' access to social security and legal rights during Mutirão actions in remote indigenous territories, addressing documentation and benefit access barriers.
• Corregedoria-Geral de Justiça do Amazonas (CGJ-AM)coreStrategic or Co-development PartnerJoint 'Registre-se!' initiative to combat civil registration deficits through document issuance and regularization actions, particularly in border and vulnerable municipalities.
• Prefeitura de AnoriminorStrategic or Co-development PartnerArticulation for creation of new unit in the municipality, with discussions about municipal partnership similar to the Carauari model.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Defensoria Pública do Estado do Ceará: Ceará state public defender office operating under the same constitutional mandate with analogous programs for vulnerable populations, digital service platforms, and itinerant legal assistance models — comparable in operational scope to DPE-AM.
• Defensoria Pública do Estado de Pernambuco: Pernambuco state public defender office with analogous constitutional mandate, social programs for vulnerable populations, and itinerant service delivery — comparable in mission and program structure to DPE-AM.
• Defensoria Pública do Estado do Rio de Janeiro: Rio de Janeiro's state public defender office delivering free legal aid under the same Article 134 mandate, serving a major urban population with programs analogous to Defensoria Itinerante and specialized nuclei like Nudem.
• Defensoria Pública do Estado de Minas Gerais: Minas Gerais state public defender office operating with the same constitutional mandate, comparable scale of municipal presence, and analogous programs including itinerant legal services and social security outreach campaigns.
• Defensoria Pública da União: Federal-level public defender office of Brazil providing free legal assistance in federal matters — operates under the same constitutional framework as DPE-AM but with national jurisdiction, often partnering with state Defensorias on cases crossing jurisdictional lines.
• Defensoria Pública do Estado de São Paulo: São Paulo state's public defender's office providing free legal assistance to vulnerable populations — the largest in Brazil by caseload and budget, structurally identical mission and constitutional mandate as DPE-AM, differing only by state scale and demographics.
• Defensoria Pública do Estado do Paraná: Paraná state public defender office with similar statewide service delivery model, transparency/open data infrastructure, and specialized nuclei structure — a direct structural peer to DPE-AM with strong digital governance emphasis.
• Defensoria Pública do Estado de Goiás: Goiás state public defender office operating with the same constitutional mandate and analogous service portfolio for vulnerable populations including itinerant services and specialized nuclei — structurally a direct peer to DPE-AM.
• Defensoria Pública do Estado do Pará: Pará state public defender office serving the Amazon region with similar geographic access challenges, riverine community outreach, and land regularization programs — a particularly relevant peer given shared Amazonian geography with DPE-AM.
• Defensoria Pública do Estado da Bahia: Bahia state public defender office with similar statewide distribution model, itinerant services for underserved municipalities, and comparable programs for vulnerable populations — directly comparable to DPE-AM in mission and operational structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCxnF_ypszWc0UOaYgyR-YoA
• Facebookfacebook.com/DPEAM
• Instagraminstagram.com/defensoria.am
• LinkedInlinkedin.com/company/defensoria-p%C3%BAblica-do-estado-do-amazonas

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Defensoria Pública do Estado do Amazonas