Delos Dispute Resolution

What Delos Dispute Resolution does

Delos Dispute Resolution is a non-profit arbitration institution established in 2014 under French law (RCS Paris 801335522), headquartered at 92 Rue Réaumur in Paris with additional offices in Buenos Aires and Nairobi. The institution administers international commercial arbitrations under its proprietary Delos Rules of Arbitration, which feature proportionate cost structures tied to dispute value and a Compliance Failure Mechanism (Article 16) for publicizing non-compliance with awards. Its core technology and content platform comprises a digital arbitration administration system with virtual hearing capabilities, a multilingual Guide to Arbitration Places (GAP) with a traffic-light jurisdiction analysis, an Arbitrator Database, a Costs Calculator, Model Arbitration Clauses in English, Spanish, French and Portuguese, and one of the world's largest collections of substantive arbitration video content. The Paris Arbitration Centre by Delos provides physical, virtual, and hybrid hearing facilities.

The institution operates a multi-channel GTM targeting arbitration practitioners, in-house counsel, and corporate lawyers globally through its websites, publications (GAP and Café Arbitral), social media, newsletters, webinars, and training programmes. Training is delivered through ROAP (Remote Oral Advocacy Programme), WAWA (Written Advocacy), Thinking Like Clients (TLC), Damages MOOC, AI Bootcamp, and Arbitration AI Practice Lab, with faculty deployed across Americas, Asia, EMEA, LATAM, and Lusophone regions. Revenue is generated from four streams: arbitration administration fees, three-tier membership subscriptions (Free, Monthly, Annual), training programme fees, and Paris Arbitration Centre venue rentals. Delos reinvests all activity proceeds into rules development, training, and practitioner resources.

The institution is led by President and co-founder Hafez R Virjee, supported by co-founders Thomas Granier, Iain C McKenny, and Prof. Florian Grisel. In December 2024, Delos announced a refreshed Board of Advisors chaired by Neil Kaplan CBE KC SBS alongside an updated Arbitration Consultative Committee (ACC Global), marking its first leadership handover in its 10th anniversary year. The Board includes senior partners and arbitrators from White & Case, Linklaters, WilmerHale, Drew & Napier, Queen Mary University, and other leading institutions, providing the reputational backbone for the institution's global practitioner community.

Name

Delos Dispute Resolution

Legal name

Delos Dispute Resolution

Website

https://delosdr.org

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Delos Dispute Resolution is a non-profit arbitration institution founded in 2014 and headquartered in Paris, administering international commercial arbitrations under its proprietary Delos Rules and serving arbitration practitioners, in-house counsel, and corporate lawyers worldwide through rules, training, publications, and hearing facilities.

Ownership category

akta.pro rank

Product category

International Arbitration Services

akta.pro primary industry

Litigation & Dispute Resolution (BPAHAAAB)

Keywords

• International arbitration services
• Arbitration administration
• Commercial dispute resolution
• Arbitration rules and clauses
• Arbitration training programs

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Arbitration Administration: Fees charged for administering arbitrations under the DELOS Rules of Arbitration, providing institutional oversight and procedural supervision throughout proceedings
2. Membership Fees: Three-tier membership model: Free Membership, Monthly Membership, and Annual Membership with varying benefits
3. Training Programs: Revenue from training programs including ROAP, WAWA, AI Bootcamp, Damages MOOC, and TLC programs
4. Hearing Services: Rental and service fees for the Paris Arbitration Centre venue for physical, virtual, and hybrid hearings

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Delos Dispute Resolution is a non-profit international arbitration institution that administers commercial arbitrations under its proprietary DELOS Rules of Arbitration. It provides arbitration administration services with proportionate cost structures based on dispute value, supplemented by practical tools (Guide to Arbitration Places, Arbitrator Database, Costs Calculator, Model Clauses), the Paris Arbitration Centre hearing venue, and a portfolio of training programs in oral advocacy, written advocacy, damages valuation, and AI in arbitration.

Product overview

Delos Dispute Resolution is a non-profit arbitration institution offering a unified platform for international commercial dispute resolution. The core offering consists of the Delos Rules of Arbitration (providing institutional administration with proportionate cost structures), supplemented by practical tools including the Guide to Arbitration Places (GAP) for seat selection, an Arbitrator Database, Costs Calculator, and Model Arbitration Clauses. The Paris Arbitration Centre provides state-of-the-art hearing facilities. Training is delivered through programmes including ROAP (Remote Oral Advocacy Programme), WAWA (Written Advocacy), Thinking Like Clients (TLC), Damages MOOC, AI Bootcamp, and Arbitration AI Practice Lab. Additional resources include a comprehensive video library, Café Arbitral publications, and the Compliance Failure Mechanism for award enforcement. Membership tiers (Free, Monthly, Annual) provide differentiated access to these resources.

Differentiator

Problem solved

Functional benefit

Brands

• Paris Arbitration Centre by Delos: A state-of-the-art venue for arbitration hearings located in Paris.
• Delos-Y
• GAP (Guide to Arbitration Places)
• ROAP (Remote Oral Advocacy Programme)
• WAWA (Written Advocacy and Writing Awards)
• TLC (Thinking Like Clients)
• AI Bootcamp
• Damages MOOC

Products and services

• Delos Rules of Arbitration The institutional arbitration rules administered by Delos for resolving international commercial disputes, featuring proportionate cost structures based on dispute value and complexity, and including an innovative compliance failure mechanism.
• Guide to Arbitration Places (GAP) A comprehensive reference guide assisting practitioners and in-house counsel with insights into jurisdictions for selecting arbitral seats and conducting proceedings, with a global traffic-light comparison system.
• Paris Arbitration Centre by Delos State-of-the-art physical and virtual hearing venue located in Paris, offering rooms for arbitrations, conferences, and hybrid hearing capabilities with booking via direct contact system.
• Model Arbitration Clauses Standard arbitration clause templates available in multiple languages (English, Spanish, French, Portuguese) for parties to incorporate into commercial contracts.
• Arbitrator Database A searchable database of arbitrators available to Delos members for identifying and selecting arbitrators for arbitration proceedings.
• Costs Calculator Online tool for calculating arbitration costs based on dispute value and case complexity under Delos Rules per Articles 14.2 and 14.4.
• Remote Oral Advocacy Programme (ROAP) Comprehensive training programme for developing oral advocacy skills in international arbitration, with faculty across Americas, Asia, EMEA, LATAM, and Lusophone regions.
• Written Advocacy (WAWA) Training programme focused on developing written advocacy skills in international arbitration, including writing awards and faculty in multiple languages.
• Thinking Like Clients (TLC) Training programme chaired by Paul Werné focusing on client-centric approaches in arbitration practice.
• Damages MOOC Massive Open Online Course on damages valuation and quantification in international arbitration, chaired by Roula Harfouche and James Nicholson.
• AI Bootcamp Training programme covering artificial intelligence applications in international arbitration, with dedicated faculty.
• Public Video Library One of the world's largest collections of substantive arbitration video content including GAP Headnotes, TagTime webinars, and In Conversation with Neil series.
• Café Arbitral Publication series featuring panel discussions on arbitration topics including arbitrator designation, corruption standards, transparency, and procedure efficiency.
• Compliance Failure Mechanism Mechanism under Article 16 of Delos Rules for publishing notices of non-compliance with arbitral awards when parties fail to satisfy awards.
• Contract Registration Service for registering contracts containing Delos arbitration clauses to facilitate future dispute resolution.
• Delos Membership Program Three-tier membership subscription model (Free, Monthly, Annual) providing differentiated access to member video library, resources, and arbitration content.

Quantifiable outcome

• Determines arbitration costs and duration based on dispute value and case complexity per Articles 14.2 and 14.4

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature5 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Board of AdvisorscoreOthers · 11 December 2024The Board of Advisors advises Delos on the full range of its activities, guides on strategy and provides feedback. New leadership announced December 2024 with Chairman Neil Kaplan CBE KC SBS working closely with President Hafez Virjee. Board includes Piotr Bytnerowicz, Eleonora Coelho, Tunde Fagbohunlu SAN, Yuet Min Foo, Katherine González Arrocha, Colin Johnson, Katriina Kuusniemi, Edwina Kwan, Toby Landau KC, Damien Nyer, Prof. Maxi Scherer, Paul Werné, and Roland Ziadé.
• ACC Global (Arbitration Consultative Committee)coreOthersACC Global is composed of experienced arbitration practitioners who are independent of Delos. Its role is to keep under critical review the Delos Rules of Arbitration, support the institution with administration of arbitrations, and provide subject-matter expertise and programme leadership. Members include Rahul Donde, Thomas Granier, Prof. Florian Grisel, Jonathan Lim, Iain C McKenny, Natália Mizrahi Lamas, Maria Poláková, and Mélanie Riofrio Piché.
• DELOS-YminorOthersDelos-Y is Delos's initiative for younger members of the arbitration community, focused on networking and career mentoring. Chaired by Monika Diehl, Martín Rosati and Rina See. Led by a committee including Maria Poláková as chair (2020-2024).

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Hong Kong International Arbitration Centre (HKIAC): Major Asian-headquartered arbitration institution with HKIAC Administered Arbitration Rules. Directly competes with Delos for cross-border disputes and is a frequent alternative seat for international matters including those with China-related parties.
• London Court of International Arbitration (LCIA): Major European arbitration institution administering international disputes under the LCIA Rules. Directly competes with Delos for European-seated arbitrations and practitioners' clause-selection decisions.
• Permanent Court of Arbitration (PCA): Intergovernmental arbitration institution based in The Hague administering inter-state and contract-based arbitrations. Comparable to Delos as an institutional administrator of international arbitration, with broader state-party remit.
• Asian International Arbitration Centre (AIAC): Malaysia-based arbitration institution offering administered arbitration under the AIAC Arbitration Rules. Comparable to Delos as a non-default institutional alternative actively seeking international caseload and offering modernized rules.
• Singapore International Arbitration Centre (SIAC): Leading Asian arbitration institution with rapidly growing caseload and globally recognized SIAC Rules. Directly competes with Delos for international commercial disputes, particularly those with Asian parties or seats.
• Dubai International Arbitration Centre (DIAC): UAE-headquartered arbitration institution with DIAC Arbitration Rules and a strong Middle East caseload. Directly competes with Delos for international commercial disputes involving Middle Eastern parties and seats.
• Stockholm Chamber of Commerce Arbitration Institute (SCC): Long-established Scandinavian arbitration institution with a strong reputation in Eastern European and energy-sector disputes. Directly competes with Delos for international commercial arbitrations and is a recognized institutional alternative.
• Vienna International Arbitral Centre (VIAC): Austrian-headquartered arbitration institution with VIAC Rules of Arbitration and growing CEE caseload. Directly competes with Delos for European-seated commercial arbitrations and is part of the same institutional-administered arbitration category.
• International Centre for Dispute Resolution (ICDR): The international arm of the American Arbitration Association administering international cases under ICDR Rules. Directly competes with Delos for international commercial disputes involving U.S. parties and serves as a global institutional alternative.

Broad incumbents

• ICC International Court of Arbitration: The world's largest and oldest international arbitration institution, administering cases under the ICC Rules globally. Directly competes with Delos for international commercial arbitration mandates and serves as the default institution in many legacy contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/DelosDR
• LinkedInlinkedin.com/company/delos-dispute-resolution

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Delos Dispute Resolution